Page 2
By following the suggestions contained in this manual, the product that you have purchased will operate without problems giving you optimum room temperatures with minimum energy costs. INNOVA S.r.l. Conformity This unit complies with the European directives: •...
GENERAL GENERAL 1�1 Symbols The pictograms in the next chapter provide the necessary A The capital letters indicate component assemblies. information for correct, safe use of the machine in a rapid, The white numbers in black marks indicate a series unmistakable way.
GENERAL 1�3 Recipients for companies and personnel with regard to fixed refrigera- User tion, air conditioning and heat pump equipment containing Non-expert person capable of operating the product in safe certain fluorinated greenhouse gases (F-gas licence). conditions for people, for the product itself and the environ- ment, interpreting an elementary diagnostic of faults and Service abnormal operating conditions, carrying out simple adjust-...
GENERAL 1�5 Basic rules of security Please keep in mind that the use of products powered by It is forbidden to pull, unplug or twist the device's electric electricity and water call for operators to comply with certain cables, even if it is disconnected from the mains. essential safety rules: It is forbidden to introduce objects and substances The use of the appliance to children and unassisted disa-...
GENERAL 1�7 Identification The appliance can be identified by the rating plate. According to EU Regulation No. 517/2014 concerning certain fluorinated greenhouse gases, it is mandatory to Packaging plate indicate the total amount of refrigerant present in the in- Shows the identification data of the device. stalled system.
GENERAL 1�11 List of internal components Indoor unit 1� External unit control 7� Solar unit (solar kit only) 2� 8� Electrical panel Drain cock 3� 9� Filling cock Heating element 4� 10� Sanitary ON/OFF switch The hot water tank 5� 11�...
Page 11
GENERAL 1�12 Compatible accessories Accessory description Combinable products Code Configuration accessories Control BUTLER. Web Server Kit for remote control, advanced functions and time programming GB0735II (1) heater kit Heating elements 6 kW (3 steps of 2 kW) GB0684II (1) tank Integrated inertial tank 20 L GB1016II (1) (2) Secondary separator kit...
INSTALLATION INSTALLATION 2�1 Preliminary warnings For detailed information on the products, refer to caution suggested by common sense and by the Safety chapter "Technical information" p. 54. Regulations in force in the place of installation. The installation must be carried out by the installer. There Be sure to use the supplied or specified installation parts.
INSTALLATION 2�3 Dimensions and weights with packaging Indoor unit 12-M 12-T 15-M 15-T Models m.u. Total widh Total height 2120 2120 2120 2120 2120 2120 2120 Total depth Weight 179,0 179,0 179,0 179,0 179,0 179,0 179,0 2�4 Handling with packaging Preliminary warnings Do not turn the packaging upside down.
INSTALLATION Movement methods The product can be handled as follows: • using a fork lift or a transpallet which can bear its weight • using a hoist or a crane Use a small balance to prevent the pressure of the belts damages the unit.
Page 16
INSTALLATION environment and must be kept out of children reach, as it can be dangerous. Remove the package 1� Strapping Remove the packing: – cut the strapping – remove the upper cover – use a cutter – cut vertically – remove the packing –...
INSTALLATION Accompanying material Indoor unit They are included with the appliance, inside the packaging: • 1 installer manual of the unit Check the presence of the individual components. • 1 user and installer manual for the Control Panel • 1 first start-up form •...
INSTALLATION – lift and remove the panel Do not install the cosmetic panels until all connections have been established. Removing the side panels without completely removing the fixing screws is forbidden. 2�8 Handling without packaging Preliminary warnings The unit is provided with four ball wheels to facilitating handling.
INSTALLATION Preliminary warnings Make sure that: • the installation site of the unit must be chosen with the ut- Avoid installing the unit near: most care to guarantee adequate protection from shocks • narrow places where the sound level of the appliance can and consequent damage be enhanced by reverberations or resonances •...
INSTALLATION Positioning 1� Ball wheels for movement 2� Locking feet For dimensional information, refer to chapter "Di- – Adjust the two locking feet mensions" p. 57. Make sure that: The appliances are fitted with four ball wheels at the base • it is levelled to facilitate handling.
Page 21
INSTALLATION Hydraulic plant Heat pumps require plants that guarantee a constant flow of the refrigeration circuits and to guarantee the correct level fluid to the appliance, within the minimum and maximum of comfort. values and with sufficient volumes to avoid imbalances in Plant water content and minimum flow rate Water content A minimum volume of water in the primary circuit of the...
INSTALLATION Position and dimensions Boiler flow Solar flow Boiler return Solar return Domestic hot water Refrigerant gas line (5/8") Domestic cold water Liquid refrigerant line (3/8") Second circuit supply from storage tank Plant delivery Second circuit return from storage tank System return MF RF 05-M...
Page 23
INSTALLATION The connection piping must be suitably supported so as foam or similar materials with a minimum thickness of 13 not to bear on the appliance with its weight. mm. Shut-off valves, elbows and various fittings must also be adequately insulated. Plants filled with antifreeze or special legal provisions re- quire the use of hydraulic disconnectors.
INSTALLATION Connection • the secondary separator kit is available as accessory The hydraulic connections may be made towards the wall The separator kit is mandatory unless it is already present (concealing them from sight) or upwards. Connect a drain in the system. pipe to water safety valve so as to prevent that some water Be careful not to invert delivery and return lines.
INSTALLATION Filling 1� Plant filling cock 2� Manual air vent valve 3� Pressure gauge Before starting the filling operation: – continue filling up to the pressure value required by the plant – set the plant master switch in the OFF position. –...
Page 26
INSTALLATION Using pipes with diameters other than that indicated in Making connections using the normal plumbing system the technical data table is forbidden. is forbidden. Employing used refrigeration lines is prohibited because Welding in the presence of refrigerant in the refrigerant the tightness of the flare fitting cannot be guaranteed.
Page 27
INSTALLATION Connection of piping Preliminary warnings – flare the pipe ends using the special tool – Lubricate the connecting thread with oil for coolant Fasten a cable raceway to the wall (possibly with internal partitioning) of suitable size for the pipes and electrical Do not use any other type of lubricant.
INSTALLATION 2�15 Electric connections The appliance leaves the factory fully wired and only needs draw of the equipment, with a differential relay with a to be connected to the power supply, external unit and any maximum setting equal to that prescribed by the individ- accessories.
Page 29
INSTALLATION Power line dimensioning - without resistance 3in1 3in1 3in1 3in1 3in1 3in1 3in1 12-M 12-T 15-M 15-T Models m.u. Electrical data Power Supply V/F/Hz 230-1-50 230-1-50 230-1-50 230-1-50 400-3-50 230-1-50 400-3-50 total input power 3,00 3,00 3,50 4,50 4,50 5,50 5,50 Maximum absorbed current...
Page 30
INSTALLATION Connection diagram 1� Indoor unit 2� Outdoor unit 3� Power supply 4� Communication cable 5� Power cable...
Page 31
INSTALLATION Electrical panel aboard the unit 1� MR terminals for version with resistance (optional kit) 9� Terminal block XP1 2� 10� Relay K3 Relay K2 3� 11� Resistance power input Relay K3 4� 12� Relay K5 Sensor outlet / 3-way valve 5�...
Page 32
INSTALLATION Terminal blocks for version with resistances Terminal block for version with heating elements XP2 TRIFASE XP2 MONOFASE Power connection terminal blocks and auxiliary contacts XP1 single-phase terminal block Connection for pan heater Kit DR0656 (max. 1A) Auxiliary heater consent (max. 2A) T�EXT External air sensor temperature (max.
Page 33
INSTALLATION XP1 three-phase terminal block Connection for pan heater Kit DR0656 (max. 1A) Auxiliary heater consent (max. 2A) T�EXT External air sensor temperature (max. 50 m) Sanitary boiler consent Remote ON/OFF contact (or SAN ON/OFF) Ambient thermostat called heating/cooling Anti-legionella clock contact (or summer/winter, open winter) U2 U1 Serial connection of external unit terminals U2/U1 EXTERNAL UNIT Outdoor unit electrical terminal block...
Page 34
INSTALLATION Contact terminals for ON/OFF selection 7 - 8: ON/OFF contact for remote device activation/de- activation. This puts the device in standby, deacti- vating all the settings and is shown on the display by OFF. Terminals for sanitary boiler consent 9 - 10: Sanitary boiler consent.
INSTALLATION 2�16 Disassembly and assembly of cosmetic panels after installation Removing covering elements 1� Access panel 2� Top panel 3� Lower panel Removing panels – remove the panel – Open the central door by turning it downwards Access to internal components –...
Page 36
INSTALLATION Fitting of covering elements 1� Lower panel 2� Top panel 3� Access panel Access to internal components – bring the top panel closer – close the electrical cabinet – close the panel – screw in the fixing screws – screw in the fixing screws Mounting panels –...
PUTTING IT INTO SERVICE PUTTING IT INTO SERVICE 3�1 Preliminary warnings The initial start-up of the heat pump must be carried out • the shut-off valves of the hydraulic circuit are open by the Service Centre. • the general power supply cables are of a suitable The customer must be present when the appliance is test- cross-section area, capable of supporting the overall draw ed and informed of the contents of the manual and proce-...
Page 38
PUTTING IT INTO SERVICE 3�3 First start-up Once all checks have been performed, the unit can be start- • the presence of any refrigerant gas leaks, especially at the pressure connections of pressure gauges, pressure trans- ducers and pressure switches –...
Page 39
PUTTING IT INTO SERVICE 3�5 Auxiliary heater management (resistor or back-up boiler) The function, displayed by the icon on the touchscreen interface and by the flashing of the LED on the emergen- Risc. cy interface , includes: ausiliario • automatic intervention in the event of malfunctioning of the outdoor condensing unit in winter and domestic hot water mode •...
Page 40
PUTTING IT INTO SERVICE Disabling hot water, cooling or heating Refer to the power draw table for the various conditions and add the power of the resistors connected in order to function determine the size of the electrical system. The appliance is designed to provide hot water (high priori- Electrical draw increases by 9A for each connected stage ty), cooling and heating, but the Technical Service Centre can in single-phase units.
PUTTING IT INTO SERVICE Preliminary warnings – check that the plant water filling/top-up cock is closed To drain the plant: All operations must be carried out with the machine – open the water drain tap in the bottom left of the hot wa- stopped and disconnected from the power supply.
Page 42
PUTTING IT INTO SERVICE • setpoint tem water return and the setpoint SET set to 12 °C (adjustable between 10 and 20 °C). • the external temperature measured by sensor T4 This adjustment is indicated by the switching on of the •...
Page 43
PUTTING IT INTO SERVICE Keyboard lock Locking the keys prevents undesired and potentially damag- While the keypad is lockedit is possible to change the set- ing operations which may occur whenever the regulator is points, but it is not possible: operating in a public environment.
Page 44
PUTTING IT INTO SERVICE 1� Send button 2� Power button 3� Operating LED indicator (lights up during operation/flashes during the alarm) 4� Back button 5� Selection button 3�12�2 First start-up On three-phase 12 and 15 versions, reverse the two power phases if alarm P05 appears on the external unit control –...
Page 45
PUTTING IT INTO SERVICE wait a minute and press the power button turn the master switch of the appliance to position – – the control panel 0-OFF press the key to modify the setting, MODE after a few seconds, re-energize the appliance –...
Page 46
CONFIGURATION ACCESSORIES CONFIGURATION ACCESSORIES 4�1 Solar heating kit 4�1�1 Solar unit connection The device with solar integration is provided complete with – sensor S1 must be positioned on the solar collector electronic control unit which was pre-wired at the factory. Solar panel sensor Contact normally open Hot water tank sensor...
Page 47
CONFIGURATION ACCESSORIES Preset scheme Min. Solar panel sensor Hot water tank sensor OUT1 PSO solar pump output Flow chart / head of solar circuit pump PSO OUT1 H (m) Hst (kPa) 4300 /min 3400 /min 2390 /min /min Q (m³/ h) 4�2 Secondary separator kit 4�2�1 Secondary circulation pump P2 The secondary circulation pump P2 is driven exclusively by...
Page 48
CONFIGURATION ACCESSORIES Hst (kPa) Q (m3/h) The maximum water loss permitted in the system must be compatible with the residual head of the pump in the device. Constant pressure mode constant (factory set) head mode (rpm) in which the pressure generated by the pump is maintained constant at the set val- ue in the entire permitted flow rate range (this mode is indi- cated for systems with constant losses of load or three-way...
MAINTENANCE MAINTENANCE Routine maintenance is essential to keep the device always efficient, safe and reliable over time. 5�1 Preliminary warnings This unit contains fluorinated greenhouse gases covered – wait for the components to cool down in order to avoid by the Kyoto Protocol.
Page 50
MAINTENANCE Routine maintenance of the unit Hydraulic circuit kg of R32 gas or 2.39 kg of R410a gas) must be checked for Check: leaks once a year, using either direct or indirect methods, by personnel certified under EU Regulation 2015/2067. •...
TROUBLESHOOTING TROUBLESHOOTING 6�1 Preliminary warnings Should you encounter any of the anomalies below: • the ventilation does not start even if the water circuit is filled with hot or cold water • the device is losing water in heating mode •...
TROUBLESHOOTING 6�2 Troubleshooting Table Effect Cause Solution Check that: • the check valves are open, • the 3-way valve for hot-cold diversion (if present) is in the correct position, • there are no air bubbles inside the circuit, The FL alarm appears on the controller display after general switch-on The water circulation in the plant is not good.
Page 53
TROUBLESHOOTING Symptoms and inspection points Alarms displayed Cause Solution Jumper on connector CN076 of CR-UXR-P71B board missing or disconnected. Check connection. Check cooling cycle (possibly excessive refrigerant charge). Check opening of cooler taps. Anomalous compressor discharge temperature > o = at 111 °C. Check TD compressor delivery sensor and replace it if needed.
TECHNICAL INFORMATION TECHNICAL INFORMATION 7�1 Technical data 12-M 12-T 15-M 15-T Models m.u. Heating performances (A 7 °C BS; W 35 °C) Maximum heat output 6,80 8,50 13,07 18,32 18,32 22,80 22,80 Nominal heat power 4,80 7,10 8,10 12,80 12,80 14,60 14,60 Total absorbed power...
Page 55
TECHNICAL INFORMATION 12-M 12-T 15-M 15-T Models m.u. Total depth Empty weight 172,0 172,0 172,0 172,0 172,0 172,0 172,0 Dimensions and weights of outdoor unit Total widh Total height 1416 1416 1416 1416 Total depth Net weigth 39,0 40,0 69,0 98,0 98,0 98,0...
TECHNICAL INFORMATION 7�2 Operating limits HEATING External temperature (°C) –20 –25 Sanitary hot water tank temperature (°C) PDC off. Integration by electrical Heating be means of heaters or boilers electrical heaters, boiler or solar integration *The areas represented by the graph marked by backup heater are simplified. They could be more advantageous (greater contri- bution of the heat pump) in relation to the operating conditions and internal operating parameters.
TECHNICAL INFORMATION *The area represented by the graph is simplified. It may be more advantageous depending of oudoor and working conditions. 7�3 Dimensions Indoor unit...
Need help?
Do you have a question about the 3in1 5M and is the answer not in the manual?
Questions and answers