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Problems following initial system installation
Problems that occur at initial system startup are usually caused by an
incorrect installation or configuration. Hardware failure is a less
frequent cause. If the problem you are experiencing is with a specific
software application, see "Problems with newly installed application
software" on page 90.
First steps checklist
•
Is AC power available at the wall outlet?
•
Are the power supplies plugged in? Check the AC cable(s) on the
back of the chassis and at the AC source.
•
Are all cables correctly connected and secured?
•
Are the processors fully seated in their sockets on the server
board?
•
Are all standoffs in the proper location and not touching any
components, causing a potential short?
•
Are all add-in PCI boards fully seated in their slots on the server
board?
•
Are all jumper settings on the server board correct?
•
Are all jumper and switch settings on add-in boards and peripheral
devices correct? To check these settings, refer to the
manufacturer's documentation that comes with them. If
applicable, ensure that there are no conflicts—for example, two
add-in boards sharing the same interrupt.
•
Are all peripheral devices installed correctly?
•
If the system has a hard disk drive, is it properly formatted or
configured?
•
Are all device drivers properly installed?
•
Are the configuration settings made in Setup correct?
•
Is the operating system properly loaded? Refer to the operating
system documentation.
•
Did you press the system power on/off switch on the front panel to
turn the server on (power on light should be lit)?
•
Is the system power cord properly connected to the system and
plugged into a NEMA 5-15R outlet for 100-120 V~ or a NEMA 6-
15R outlet for 200-240 V~?
6 Troubleshooting