Troubleshooting - Native Instruments KONTAKT PLAYER Getting Started

5 Troubleshooting

If the Instrument doesn't seem to respond, there are a few things you can check to make
sure your MIDI and audio setups are working correctly.
In a first step, you should try to determine whether the problem is related to the MIDI or the
audio part of the chain.
Observe the small MIDI jack icon next to the Midi Ch label in the Instrument Header:
The MIDI jack icon flashes on incoming MIDI data.
If it flashes when you press a key on your master keyboard, the Instrument correctly receives
the incoming MIDI data. In this case, check the following things:
•
If the peak level meters on the right side of the Instrument Header show some activity
when you press a key, the Instrument already generates sound (see picture below); if you
don't hear anything, the signal gets lost somewhere between KONTAKT's internal output
routing and your monitor speakers. Make sure your audio interface is turned on and that
you're listening to the right output channels.
The level meters show the peak level of an Instrument's audio signal.
•
If you're using KONTAKT in stand-alone mode, make sure that you have correctly set up
your audio interface in the Options dialog. This process is explained in section 2.1.1 of
this guide.
•
If you're using KONTAKT as a plug-in, find out whether your sequencer or DAW applica-
tion gets any audio signal back from KONTAKT by observing the application's level meters.
If it doesn't, you might have to configure KONTAKT's audio routing to work with your
sequencer first; this process is explained in the Outputs section chapter of the Reference
Manual.
KONTAKT PLAYER Getting Started – 40