Page 1
(Self-contained) Order parts online Operation and Service Manual www.follettice.com Serial Numbers After H58642 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 00988170R08 www.follettice.com...
Table of contents Welcome to Follett Corporation Specifications Operation Cleaning Weekly exterior care Monthly condenser cleaning Semi-annual evaporator cleaning Service Ice machine operation Water system Electrical system Normal control board operation Error faults Hard error Soft errors Relay output indication...
Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary.
To prevent back flow, do not connect drains. Separate drains for ice machine and condenser. Water shut-off recommended within 10 feet (3m). Water supply must be treated by a scale-inhibiting filter (Follett item# 00130286). Ambient Air temperature 100 F/38 C max.
Page 6
Dimensions and clearances Entire front of ice machine must be clear of obstructions/connections to allow removal. 1" (26mm) clearance above ice machine for service. 1" (26mm) minimum clearance on sides. The intake and exhaust air grilles must provide at least 160 sq in (1032 sq cm) of open area. Air-cooled model HCC700A ice machines –...
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
Page 8
Fig. 2 2. Mix 1 gallon (3.8L) 120 F (49 C) water and 7 ounces (198g) (one 7 ounce packet of Follett SafeCLEAN ice machine cleaner, part# 00132001). Locate cleaning cup. Fill until CLEANER FULL light comes on (Fig. 2).
Page 9
Fig. 5 5. Mix 1 gallon 120 F (49 C) water and 1.6 ounces (48ml) NU-CALGON IMS-II or IMS-III SANITIZER. Fill until CLEANER FULL light comes on (Fig. 5). Place one Sani-Sponge in remaining sanitizing ™ solution and retain for Step 9. Note: Do not use bleach to sanitize or clean the CLEANER FULL...
Page 10
Fig. 8 8. Using disposable food service grade gloves, insert dry Sani-Sponge (kit part# 00132068). Next, ™ insert Sani-Sponge soaked in Nu-Calgon IMS-II or IMS-III sanitizer solution (from Step 5). Push both Sani-Sponges down ice transport tube with supplied pusher tube (Fig. 8). Fig.
Page 11
Fig. 11 11. Place a sanitary (2 gallon or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. Collect 5.5 lbs (3kg) of ice from unit. Discard ice and Sani-Sponges (Fig. 11). 11 11...
The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.
Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing rods extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: One of the longest probes is a common.
Electrical system ATTENTION! To prevent circuit breaker overload, wait 15 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”...
Even cycling power will not reset a hard error. A soft error can either be automatically reset should the condition rectify, or if power is cycled. Should an error occur, consult the troubleshooting guide in this manual or a Follett service technician.
Compressor data Compressor current draw at 115 VAC Air/Water-cooled 60 F/15.5 C 70 F/21.1 C 80 F/26.7 C 90 F/32.2 C 100 F/37.8 C 8.25A 8.12A 8.15A 8.20A 8.89A Locked rotor amps 50A @ 115V Compressor current draw at 208-230 VAC Air/Water-cooled 60 F/15.5 C 70 F/21.1 C...
Mechanical System Fig. 12 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 13 3. Unplug gear motor. Fig. 14 4. Remove shuttle housing: §...
Page 19
Fig. 15 5. Remove gear motor: § Remove gear motor insulation (Fig. 15.1). § Remove 1/4-20 screw, retainer, and spacer (Fig. 15.2). § Remove two 1/2" bolts (Fig. 15.3). § Pull gear motor from auger (Fig. 15.4). § Remove main housing insulation (Fig. 15.5). 6.
Page 20
Fig. 18 10. Press the lever on the back of the reservoir (Fig. 18.1) to release and remove the solenoid (Fig. 18.2). Fig. 19 11. Remove three screws to remove the reservoir insulation (Fig. 19). Fig. 20 12. Remove three screws to remove the reservoir (Fig. 20).
Fig. 21 13. To remove the rear bushing, place the auger into the evaporator and use it to gently tap and dislodge the rear bushing housing (Fig. 21). Evaporator reassembly Fig. 22 1. Remove and inspect O ring seal. Replace if damaged in any way.
Page 22
Fig. 24 6. Install the reservoir insulation, tube clamp, and solenoid lever with three screws. Install solenoid. Fig. 25 1. Remove and inspect O ring seal. Replace if damaged in any way (Fig. 25.1). 2. Clean O ring groove. Lubricate O ring with petrol-gel and reinstall (Fig.
Page 23
Fig. 27 6. Install main housing: § Slide main housing onto auger shaft (Fig. 27.1). § Install main housing insulation (Fig. 27.2). § Use an allen wrench to install 3/16" allen screws (3) (Fig. 27.3). Fig. 28 Apply a coat of petrol-gel to the auger shaft. 8.
Page 24
Fig. 31 12. Insert screwdriver into groover of auger shaft and pry shaft outwards (Fig. 31.1). 13. Insert retainer into groove (Fig. 31.2), ensure that retainer is aligned with hole in spacer. Fig. 32 14. Install screw and tighten (Fig. 32.1). Fig. 33 15.
Page 25
Fig. 34 16. Install shuttle housing: § Install stream divider (Fig. 34.1). § Place shuttle housing and install two screws CONNECT (Fig. 34.2). BLACK § Plug in shuttle housing connections (Fig. 34.3). ORANGE § Connect vent tube (Fig. 34.4). Fig. 35 17. Plug in gear motor. §...
Refrigeration system Refrigerant pressure data Air-cooled condensers (air) Pressure (psig) discharge/suction 190/31 220/33 250/35 285/37 315/40 Water-cooled condensers (water) Pressure (psig) discharge/suction 215/29 215/31 215/33 215/35 Note: The water control valve is factory set to maintain ± psi discharge pressure @ /21 C water.
R404A Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.
“Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.
Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is in running 1. Defective compressor. 1. Replace compressor. condition but not making ice. 2. Defective start relay. 2.
Page 30
3. Replace water feed solenoid valve. 4. Replace PC board. 8. Service required. 1. 30,000 hour bushing check. 1. Call Follett technical service group at (877) 612-5086 or +1 (610) 252-7301. ATTENTION! To prevent circuit breaker overload, wait 15 minutes before restarting this unit.
Replacement parts Order parts online www.follettice.com Evaporator assembly...
Page 33
Order parts online www.follettice.com Reference # Description Part # Tube, ice transport, molded 01006485 Shuttle assembly 01006253 Switch, shuttle 01006261 Compression nozzle 01048941 Chamber, expansion 01103589 Insulation (sold per foot) 204360 Auger hardware (includes screw, spacer, retainer) - S/N E03141 and after 01041474 Auger hardware (includes washer and 2 nuts) - before S/N E03141 01006493...
Page 34
Air-cooled assembly Order parts online www.follettice.com...
Page 35
Order parts online www.follettice.com Reference # Description Part # Condenser 01006394 Fan motor assembly - 115 V/60 Hz 01006402 Fan motor assembly - 220 V/60 Hz 00130930 Electrical box support 00153635 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 502724 Valve, expansion, thermal (includes insulation and (2) clamps)
Page 36
Water-cooled assembly Order parts online www.follettice.com...
Page 37
Order parts online www.follettice.com Reference # Description Part # Electrical box support 00969925 Valve, water regulating 01006329 Union, water 202148 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 502724 Valve, expansion, thermal (includes insulation and (2) clamps) 01006360 Insulation, TXV 502830 Condenser, w/c...
Page 38
Electrical box Order parts online www.follettice.com...
Page 39
Order parts online www.follettice.com Reference # Description Part # Cover, electrical box, air/water-cooled 01006386 Board, control, 115 V (includes stand-offs) 01006428 Board, control, 220 V (includes stand-offs) 01006410 Stand-offs (set of 8) 00130906 Capacitor, compressor run - 115 V/60 Hz 00121814 Capacitor, compressor run - 220 V/60 Hz 502837...
Page 40
Integration kit – top-mount and RIDE remote ice delivery Order parts online www.follettice.com Top mount configuration RIDE model configuration...
Page 41
307277 chute on dual-agitator Cornelius dispensers) Not shown Diverter plate (right-hand dispense chute on dual-agitator dispensers) 00996207 Not shown Follett SafeCLEAN ice machine cleaner (case of 24 x 7oz packets) 00132001 Not shown Sani-Sponge kit 00132068 Not shown Integration kit, Vision...
Page 42
Skins assembly Order parts online www.follettice.com...
Page 43
Order parts online www.follettice.com Reference # Description Part # Grille, front 01006154 Front cover, air- & water-cooled 01006162 Tubing, water, 3/8" OD 502719 Fitting, water inlet 502924 Elbow, water inlet 502925 Coupling (includes O-ring) 00171207 O-ring 00144675 Bulkhead fitting 00171215 00145342 Hose clamp 500377...
Page 46
Le rogamos consulte el manual de instalación y de instrucciones adjunto, ya que es muy importante que la instalación se realice según las especificaciones de fábrica para que el equipo funcione a su máxima eficiencia. Follett LLC no se hace responsable de los daños indirectos, costos, gastos por conexión y desconexión o pérdidas por causa de defecto de la máquina.
Page 47
Registrazione della garanzia e valutazione dell’attrezzatura Grazie per aver acquistato un dispositivo Follett®. Ci auguriamo che il nostro prodotto soddisfi o superi le Sue aspettative, in quanto il nostro obiettivo è quello di offrire prodotti e servizi di alta qualità che soddisfino pienamente le vostre esigenze! La preghiamo di leggere attentamente il manuale per l’installazione e per l’uso allegato.
Page 48
Garantiregistrering och utvärdering av utrustning Tack för att du köpt utrustning från Follett ® . Vi hoppas att du ska tycka att den uppfyller eller överträffar dina förväntningar, då vårt mål är att leverera produkter och tjänster av högt värde som gör dig helt nöjd! Studera medföljande installations- och bruksanvisning.
Need help?
Do you have a question about the H58642 and is the answer not in the manual?
Questions and answers