Follett Horizon Elite HC-1810R/N Operation And Service Manual
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Follett Horizon Elite HC-1810R/N Operation And Service Manual

Follett Horizon Elite HC-1810R/N Operation And Service Manual

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HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
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Following installation, please forward this manual
HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Horizon Elite™ Ice Machines (Remote Condensing)
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Operation and Service Manual
After Serial Number R03746
01157841R14
1

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  • Page 1 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N Horizon Elite™ Ice Machines (Remote Condensing) Order parts online Operation and Service Manual www.follettice.com After Serial Number R03746 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 •...
  • Page 2 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...

  • Page 3: Table Of Contents

    Welcome to Follett........

  • Page 4: Welcome To Follett

    Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett LLC so that we can help in the filing of a claim, if necessary.

  • Page 5: Specifications

    § 3/8" OD push-in water inlet - 3/8" OD tubing required. § Water shut-off recommended within 10 feet (3 m). § Follett recommends installation of Follett water filter system (part# 00130286) in ice machine inlet water line. Flush drain plumbing §...

  • Page 6: Ambient

    Chassis drain plumbing § Plug must be removed from John Guest fitting. § Route 3/8" drain tubing through knockout in back of docking station and insert fully into John Guest fitting connection at the rear of the machine chassis. Route other end of 3/8" drain tubing to drain. §...

  • Page 7: Dimensions And Clearances

    Dimensions and clearances § Entire front of ice machine must be clear of obstructions/connections to allow removal. § 1" (26mm) clearance above ice machine for service. § 1" (26mm) minimum clearance on sides. A 22.5" (57.1 cm) B 21.1" (53.6 cm) TOP VIEW C 22.9"...
  • Page 8 Condensing unit 25.75" (65.3 cm) 29.9" (76 cm) 30" (76.2 cm) 38.5" (97.5 cm) HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...

  • Page 9: Operation

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
  • Page 10 Fig. 2 2. Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 120 F (49 C) water. 3. Using a 1 quart (1 L) container, slowly fill cleaning cup until CLEANER FULL light comes on and cleaner just begins to flow from the vent tube.
  • Page 11 Fig. 5 7. Disconnect coupling as shown. Fig. 6 8. Using disposable foodservice grade gloves, insert both SaniSponge cleaning sponges saturated in SafeClean Plus (from Step 4). 9. Push both SaniSponge cleaning sponges down ice transport tube with supplied pusher tube. Fig.
  • Page 12 Fig. 8 11. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through ice transport tube. Fig. 9 12. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect SaniSponge cleaning sponges and ice for 10 minutes after the Sani-Sponges come out.

  • Page 13: Service

    The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.

  • Page 14: Water System

    Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: The probe labeled B is the common.

  • Page 15: Bin Full" Detection System

    “Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.

  • Page 16: Electrical System

    Electrical system ATTENTION! To prevent circuit breaker/Hi-amp overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”...
  • Page 17 Soft errors: HI AMPS: The PC board monitors the amperage of the auger motor. Should the gear motor experience current draw above the allowable limit, the machine will shut down and the TIME DELAY and HI AMP will be illuminated. After the time delay the machine will restart and the TIME DELAY and HI AMP will clear. LO WATER: During operation, the water level cycles between the normal low and normal high sensors.
  • Page 18 Wiring diagram, evaporator unit Gearmotor data Gearmotor current 4.0A @ 115 V Gearmotor torque-out (high amp) trip point: 7.0A HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 19 Single-phase condensing unit wiring diagram 208-230V/1/60Hz (Danfoss MTZ36-1AV) MOP = 45; MCA = 26.2 (Danfoss MTZ44-1AV) MOP = 45; MCA = 27.1 CIRCUIT BREAKER (by others) 45A for MTZ36-1AV 45A for MTZ44-1AV HIGH LIMIT 80F NOTE: MAKE CONNECTIONS AT CONTACTOR LUGS Start Relay COMPRESSOR RUN 1...
  • Page 20 3-phase condensing unit wiring diagram 208-230V/3/60Hz (Danfoss MTZ36-3AV) MOP = 25; MCA = 15.7 (Danfoss MTZ44-3AV) MOP = 30; MCA = 19.9 CIRCUIT BREAKER (by others) 25A for MTZ36-3AV PHASE MONITOR 30A for MTZ44-3AV HIGH LIMIT 80F NOTE: MAKE CONNECTIONS AT CONTACTOR LUGS CONDENSER COMPRESSOR...

  • Page 21: Mechanical System

    Mechanical System Fig. 10 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 11 3. Remove gearbox insulation.. Fig. 12 4. Disconnect gear motor wires. Fig.
  • Page 22 Fig. 14 6. Remove gear motor bolts (9/16" wrench). 7. Remove gear motor and wipe auger shaft clean. WIPE AUGER SHAFT Fig. 15 8. Remove main housing insulation and shuttle insulation: Fig. 16 9. Remove front feed water tube from push-in fitting, shuttle drain tube, and shuttle switch.
  • Page 23 Fig. 17 10. Remove 3 screws (with 3/16" allen wrench) then remove auger and main housing together. Note: Auger is sharp - wear protective gloves.: Fig. 18 11. Rotate auger to align opening in auger flange with stream divider. 12. Pull out auger.: Fig.

  • Page 24: Evaporator Reassembly

    Evaporator reassembly Fig. 20 14. Install ceramic mating ring and shaft seal. Caution: Do not touch the sealed surface of either part. Oil from bare skin will cause premature seal failure. 15. Use liquid hand soap on the rubber part of the Cardboard ceramic seal when installing in main housing.
  • Page 25 Fig. 23 22. Install shuttle switch. § Align holes with pins (Fig. 23.1) and depress switch button (Fig. 23.2) to clear shuttle tab. Fig. 24 23. Install shuttle drain tube and front feed water tube (Fig. 24). Fig. 25 24. Install main housing insulation and shuttle insulation: 25.
  • Page 26 Fig. 26 26. Slide gear motor onto auger and install gear motor bolts (9/16" wrench). Fig. 27 27. Connect gear motor wires. Fig. 28 28. Pry auger forward and rotate auger using 1/2" wrench to align keyways. 29. Insert key fully. Fig.
  • Page 27 Fig. 30 31. Rotate retainer fork to align screw holes. 32. Install screws to secure retainer fork. Fig. 31 33. Install gearbox insulation. Fig. 32 34. Connect transport tube to louvered docking assembly. HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 28 Reservoir/rear bushing disassembly Fig. 33 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. Note: In many applications, removing the gearmotor, main housing, and auger will allow for the ice machine to be pulled out further for better access to rear components.

  • Page 29: Refrigeration System

    Refrigeration system Condenser unit operation The condensing unit is weatherproof and equipped to operate in ambient temperatures from –20 F to 120 F (–29 C to 48.9 C). The condensing unit is controlled by a low and high pressure switches, which works in concert with a refrigerant solenoid valve on the evaporator module.
  • Page 30 Refrigeration system diagram CONDENSER UNIT SUCTION ACCUMULATOR HIGH SIDE COMPRESSOR SERVICE VALVE W/ SERVICE PORT RECEIVER FILTER-DRIER SIGHT GLASS HIGH SIDE SERVICE VALVE W/ SERVICE PORT CHECK VALVE HIGH PRESSURE SWITCH LOW SIDE CONDENSER SERVICE VALVE W/ SERVICE PORT HEAD CONTROL VALVE CHECK VALVE EVAPORATOR UNIT HEAT EXCHANGER...
  • Page 31 ARI standard 700-88. 3. Follett LLC does not approve of recovered refrigerants. Improper refrigeration servicing procedures will void the factory warranty. Evacuation Evacuate the system to a level of 500 microns.

  • Page 32: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function . Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is in running 1 . No output from PC board . 1 . Replace PC board . condition but not making ice .
  • Page 33 Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING 6 . Ice machine is making ice . 1 . Failed water sensors . Processor 1 . Clean or replace water probe Excessive water in bin or assumes there is no water when assembly .

  • Page 34: Replacement Parts

    Replacement parts Evaporator assembly HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 35 Reference # Description Part # Tube, ice transport, insulated 01118181 Shuttle assembly 01118132 Shuttle assembly, IMDV 01118140 Switch, shuttle 01006261 Compression nozzle 01278654 O-ring, shuttle 01164920 Screw, reservoir (3 required) 206395 Auger hardware (includes screws, key, retainer) 01118611 01164938 Bolt, gearmotor mounting (2) (remote condensing units), includes washers 01118629 Cartridge assembly, shuttle spring 01118033...

  • Page 36: Low-Side Assembly

    Low-side assembly HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 37 Reference # Description Part # Tubing, liquid line, quick connect 01165554 Tubing, suction line (includes insulation), quick connect 01165562 Sight glass 01165570 Electrical box support 01121292 Valve, expansion, thermal (includes TXV insulation) 1810 only 01544758 - 1810 only Valve, expansion, thermal (includes TXV insulation) 2110 only 01544741 - 2110 only Insulation, TXV (body) 01165604...

  • Page 38: Electrical Box

    Electrical box HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 39 Reference # Description Part # Cover, electrical box, air/water-cooled 01165729 Board, control, 120 V (includes stand-offs) 01165679 Stand-offs (set of 8) 00130906 Switch, TDS 01165695 Switch, evaporator clean 01165703 Switch, ice machine power 01165711 Cord, power, 120 V 01111491 Cable, IMDV 01116177 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...

  • Page 40: Integration Kit - Top-Mount And Ride Remote Ice Delivery

    Integration kit – top-mount and RIDE remote ice delivery Top mount configuration RIDE model configuration HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 41 Reference # Description Part # Shuttle actuator 00171322 Clamp 500377 Actuator elbow (includes 00167122 and 209100) 00171264 Screws 01303064 Gasket 01303072 Actuator body 00171272 Gasket, coupling 01303080 Ring, locking (includes 00126532) 00171371 Ice transport tube, 10' (3m) 00171280 Ice transport tube, 20' (6m) 00171298 Insulation, transport tube 501176...

  • Page 42: Skins Assembly

    Skins assembly HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 43 Reference # Description Part # Cover, front 01403237 Coupling (includes O-ring) 00171207 O-ring 01303171 Bulkhead fitting 00171215 01303189 Hose clamp 500377 Plate, strain relief 00192070 Docking assembly (includes strain relief plate, bulkhead fitting) 01403245 Screw 01303197 Bulkhead connector kit 00171223 Cord and plug, power 01111491 Not shown...

  • Page 44: 1810 Single-Phase Condensing Unit

    1810 Single-phase condensing unit Reference # Description Part # Start/Run Kit, 1810 (includes start relay, two run capacitors and a start capacitor) 01170125 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 Filter/Drier 01170158 Valve, Ball, 3/8" 01170166 Valve, Ball, 7/8" 01170174 Control, Head Pressure 01170182...

  • Page 45: 2110 Single-Phase Condensing Unit

    2110 Single-phase condensing unit Reference # Description Part # Start/Run Kit, 2110 (includes start relay, two run capacitors and a start capacitor) 01170315 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 Filter/Drier 01170158 Valve, Ball, 3/8" 01170166 Valve, Ball, 7/8" 01170174 Control, Head Pressure 01170182...

  • Page 46: 1810 3-Phase Condensing Unit

    1810 3-phase condensing unit Reference # Description Part # Monitor, Phase 01170323 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 Filter/Drier 01170158 Valve, Ball, 3/8" 01170166 Valve, Ball, 7/8" 01170174 Control, Head Pressure 01170182 Not shown Heater, Crankcase 01170190 Contactor Kit (includes both main contactor and aux switch) 01453778 Control, Pressure, Low...

  • Page 47: 2110 3-Phase Condensing Unit

    2110 3-phase condensing unit Reference # Description Part # Monitor, Phase 01170323 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 Filter/Drier 01170158 Valve, Ball, 3/8" 01170166 Valve, Ball, 7/8" 01170174 Control, Head Pressure 01170182 Not shown Heater, Crankcase 01170190 Contactor Kit (includes both main contactor and aux switch) 01453778 Control, Pressure, Low...
  • Page 48 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N...
  • Page 49 Follett LLC no se hace responsable de los daños indirectos, costos, gastos por conexión y desconexión o pérdidas por causa de defecto de la máquina.
  • Page 50 Registrazione della garanzia e valutazione dell’attrezzatura Grazie per aver acquistato un dispositivo Follett®. Ci auguriamo che il nostro prodotto soddisfi o superi le Sue aspettative, in quanto il nostro obiettivo è quello di offrire prodotti e servizi di alta qualità che soddisfino pienamente le vostre esigenze! La preghiamo di leggere attentamente il manuale per l’installazione e per l’uso allegato.
  • Page 51 Registrering af garanti og evaluering af udstyr Tak for dit køb af Follett ®-udstyr. Forhåbentlig synes du, at vores udstyr lever op til eller overstiger dine forventninger, for vores målsætning er at levere produkter og serviceydelser af høj kvalitet, som du er fuldstændig tilfreds med!
  • Page 52 Garantiregistrering och utvärdering av utrustning Tack för att du köpt utrustning från Follett ®. Vi hoppas att du ska tycka att den uppfyller eller överträffar dina förväntningar, då vårt mål är att leverera produkter och tjänster av högt värde som gör dig helt nöjd! Studera medföljande installations- och bruksanvisning.

This manual is also suitable for:

Horizon elite hc-2110r/nHorizon elite hm-1810r/nHorizon elite hm-2110r/nR03746

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