GEM Q50 eSyStep Operating Instructions Manual page 47

14.2 Troubleshooting
Error
The product leaks downstream (doesn't
close or doesn't close fully)
The product doesn't open or doesn't open
fully
The product doesn't close or doesn't
close fully
www.gemu-group.com
Possible cause
Operating pressure too high
Tube leaking or damaged
Actuator defective
Foreign matter in the product
The actuator design is not suitable for the
operating conditions
Voltage is not connected
Cable ends incorrectly wired
The actuator design is not suitable for the
operating conditions
Foreign matter in the product
Voltage is not connected
47 / 52
14 Troubleshooting
Troubleshooting
Operate the product with operating pres-
sure specified in datasheet
Check tube for potential damage, replace
tube if necessary
Replace valve
Remove and clean the product
Use an actuator that is designed for the
operating conditions
Connect voltage
Wire cable ends correctly
Use an actuator that is designed for the
operating conditions
Remove and clean the product
Connect voltage
GEMÜ Q50 eSyStep
Open / Close (Code AE, A5, A6)