Summary of Contents for Carrier Infinity SYSTXCCITC01-C
Page 1
Version 1.3 or later software. See the Infinity System Control product page on the HVACPartners.com website or the Downloads section of the www.MyInfinityTouch.Carrier.com website for the latest software release and literature. US Patents: Carrier U.S. Pat No. 7,243,004, U.S. Pat No. 7,775,452, pointSET™ U.S. Pat No. 7,415,102...
NOTE: See the Owner’s Manual for information regarding software upgrades. 1. Safety Considerations Improper installation, adjustment, alteration, service, maintenance, or use can cause explosion, fire, electrical shock, or other conditions which may cause death, personal injury or property damage. Consult a qualified installer, service agency or your distributor or branch for information or assistance.
SYSTXCCNIM01) may be required to provide additional control outputs. Also, the NIM with a translator board (SYSTXXXTRB01) allows connection of a Carrier HRV or ERV without the need for separate wall control. When using a Carrier HRV or ERV with a zoned system, the Infinity...
provides the homeowner with a single wall control for all features of the system. 3. Quick Start NOTE: See Installation Section for installation instructions. 3.1. Set Time and Date The time and date can either be set manually or can be synchronized with the web server.
PC/MAC Desktop application available www.MyInfinityTouch.Carrier.com, and save it to a standard micro SD card. See Dealer Logo Section for more information. • Touch the SERVICE icon for about 10 seconds, touch DEALER LOGO UPLOAD. • Place the micro SD card into the micro SD card slot on the bottom of the Infinity System Control and follow the on screen prompts.
Miscellaneous> Infinity System Control Dealer Logo Application - Instructions. 4. Installation 4.1. Overview This instruction covers installation of the Infinity System Control only. Physical installation instructions for the indoor and outdoor equipment, and accessories are provided with each unit. Setup, commissioning, operation, and troubleshooting of the Infinity System are covered in this installation instruction at a high level.
4.2. Check Equipment Inspect equipment. File a claim with shipping company prior to installation if shipment is damaged or incomplete. 4.3. Location WARNING ELECTRICAL OPERATION HAZARD Failure to follow this warning could result in personal injury or death. Disconnect power before routing control wiring. All wiring must comply with national, state, and local codes.
• In areas with poor air circulation, such as behind a door or in an alcove. 4.3.2. Wired Remote Room Sensors A Remote Room Sensor can be used with the Infinity System Control to take the place of the control’s internal temperature sensor. This allows the Infinity System Infinity System Control to be mounted in areas with less than optimal airflow (such as near an exterior door, window or in a closet).
Damper Control Damper Control Module Module ZS_C Sensor 1 Sensor 2 Sensor 3 Sensor 4 A03233 4.3.3. Smart Sensors (for zoning applications) Any zone may use a Smart Zone Sensor (SYSTXCCSMS01). It provides a temperature display and buttons to adjust the desired temperature in that zone only.
Page 15
Each communicating device in the Infinity Zone System has a four-pin connector labeled ABCD. It is recommended that the following color code be used when wiring each device: A — Green = Data A+ B — Yellow = Data B- C —...
4.4.1. Shielded Wire and Communication Bus Configuration If the thermostat wiring will be located near or in parallel with high voltage wiring, radio, TV or Ethernet wiring, then four conductor, twisted-pair, shielded cable can be used to reduce or eliminate potential interference.
the elements. The Damper Control Module (and zone dampers) may be installed in any area where the temperature remains between -4°F to 158°F (-20°C to 70°C), and there is no condensation. The cover must be installed to prevent damage from other sources. Do not locate where it will be accessible to children.
only a small hole in the wall allowing a four wire connection to pass through. Mount the front assembly to the standard backplate. The figure below shows the optional decorative trim plate, described in the Decorative Trim Plate Section, installed with the standard backplate. The decorative trim plate is captured between the backplate and the system control.
• Route wires through large hole in mounting plastic. The hole may be enlarged, if required, to accommodate existing installations; avoid opening the wire hole more than necessary. Level backplate against wall (for aesthetic value only; the Infinity System Control need not be level to operate properly) and mark wall through two mounting holes.
4.6.1. Bypass Humidifier A bypass humidifier should be wired directly to the furnace or fan coil HUM and 24VAC COM terminals. The Infinity System Control will automatically energize the HUM output during a call for humidification. 4.6.2. Fan Powered Humidifiers Most fan powered humidifiers produce internal 24VAC in order to energize upon a switch or contact closure.
Infinity System HVAC equipment Installation Instructions for more details, as provided. 5.1. Searching for Indoor Unit The Infinity System Control will light up and display the Carrier logo and then begin the commissioning process by displaying “Searching for indoor unit”.
Page 22
Infinity small packaged products (SPP) and Infinity System geothermal units. NOTE: If the outdoor unit cannot be found, the control will display “Outdoor unit not found”. • Select the appropriate unit installed; then, touch NEXT. AC1Stage — 1-stage air conditioner 2-stage air conditioner AC2Stage —...
Refrigerant Charging Greenspeed® Intelligence, 18VSt, 19VSt Systems Section. Select “other” for non-Carrier evaporators. 5.4. Electric Heater Selection If the indoor equipment is a fan coil, the control will display “Searching for heater”...
installed during electric heater selection. The system will treat the hot water coil as either auxiliary heat in a heat pump application, or the sole heat source. Setup options for Hydronic Heat applications are described in the setup section of this instruction. NOTE: The daily airflow verification test will take place even when the radiant hydronic heat option is selected.
5.6. Searching for Zones (If Applicable) “Zoning - Searching” will appear on the screen to determine if any zones are present. The screen will show Zone 1, Zone 2, etc. and indicate all zones having either a Remote Room Sensor, or smart sensors associated with them.
5.9. Ultraviolet Lights Installation Next, the installer will be prompted to select whether ultraviolet lights are installed in the system. Select YES or NO, then touch NEXT. 5.10. Equipment Summary The equipment summary screen will appear after accessories have been selected.
detection operation will not be affected. Press NEXT when the airflow verification check is complete. If the system has an indoor unit equipped with an updated-version CFM-controlled blower system (typically found in equipment manufactured after November 2017), the screen will display the static pressure (in inches) across the equipment at a pre-determined target airflow CFM.
measurement. The system will then close all zones and open one zone at a time, taking a static pressure measurement for each zone. The system will then close all zones and take a pressure measurement, getting a value for the duct leakage up to and through the dampers. With these static pressure measurements, the system will calculate the relative size of each zone as well as the percent leakage through the dampers at the end of the process, the display will show the relative size of each zone...
screens are available in installation and service. To return to the previous screen, touch BACK. To exit the Service menus, touch DONE. NOTE: See the Owner’s Manual for information regarding software upgrades. NOTE: The user “selection of temperature units” affects the user screens only.
6.2. Installation Touch INSTALLATION to perform the start-up process in order to learn all equipment in system. Select FULL INSTALLATION, then touch NEXT to initiate the process. Touch Airflow Verification Test to perform a duct assessment. This can be done if duct modifications have been made since installation of the Infinity System Control.
– Furnace – Fan coil – PAC AC Indoor – PAC HP Indoor – GAS PAC Indoor – GAS PHP Indoor • Outdoor: – AC/Heat pump • Geo HP • PAC AC outdoor • PAC HP outdoor • GAS PAC outdoor •...
• If Simultaneous Heat/Cool is turned OFF, Auto changeover time: Adjustable from 5 to 120 minutes. Default = 30 minutes NOTE: AUTO mode is intended to switch between Heating and Cooling modes based on temperature demand. A gradual auto transition is the energy-conscious default that will satisfy the majority of customers.
6.3.1.3. Offsets This option allows calibration (or deliberate miscalibration) of the temperature and humidity sensors. These offsets are added to the actual temperature/humidity values. See also Zone Offsets Section. When the correct offsets are made, touch SAVE. If the system is non-zoned, the indoor temperature offset is found on this screen.
• Install Settings: Reset installation settings back to pre-programmed values. • Last 10 Events: Reset the last 10 system events under the Service menu. A190397 6.3.1.5. Scheduling On/Off This option lets the installer allow comfort schedule programming features. After the selection is made, touch SAVE. •...
• Smart Recovery: On or Off. Default = On NOTE: The “Temperature Units Display” set-up section has been moved to the Homeowner Screens. See the Owner’s Manual for more information. 6.3.2. Fan Coil First touch SETUP, then touch FAN COIL to set up the parameters for the fan coil unit.
minimum airflow during the dehumidify mode is increased to reduce duct and register sweating. Also the airflow increases minimum airflow during normal cooling operation to help reduce duct sweating. After the selections are made, touch SAVE. • Cooling Airflow: Quiet, Comfort, EFF325 (or EFF1), EFF350 (or EFF2), or Max.
• Dehum Drain Time: Adjustable from 5 to 60 minutes or OFF. Default = 15 minutes • Electric Reheat: Yes or No. Default = No 6.3.2.4. Fan Coil G-Terminal Input This setup option selects desired operation when the R to G contact is closed on the fan coil control board.
A13230 Shutdown: This setup option selects the change of state required for shutdown. Select Normally Open or Normally Closed, and then save your selection. 6.3.2.6. Fan Coil G Terminal Alert Label Once the G Terminal Alert label has been entered, it is shown both on the main screen and in the notification email when the alert becomes active.
A14225A_2 6.3.3.1. Furnace Airflow Selects the airflow of the furnace when heating. EFFICIENCY is the airflow used to meet specified ratings, COMFORT is a decreased airflow used to increase the output air temperature and provide increased comfort. For the Low heat rise option, set to ON if the system contains a bypass humidifier.
EFF1) airflow is a fixed airflow used to achieve specified ratings – no dehumidification airflow reduction is performed. This is nominally 325 CFM/ton, but will vary if a 2-stage outdoor unit is used. The EFF350 (or EFF2 airflow is a fixed airflow used to achieve specified ratings – no dehumidification airflow reduction is performed.
medium and high stages (2 stages of heat). HIGH will only run the high stage of furnace heat. NOTE: Two-stage furnace has LOW and HIGH selections only. • Stages: System, Low, Low-Med, Med, Med-High, or High. Default = System 6.3.3.4. Furnace Airflow Limits (modulating furnace only) The following settings allow the installer to restrict the furnace within certain minimum and maximum airflows.
• Altitude: 0000 – 2000, US 2001 – 3000, CN 2100 – 4500, US 3001 – 4000, US 4001 – 5000, US 5001 6000, US 6001 – 7000, US 7001 – 8000, US 8001 – 9000, and US > 9000. Default = US 2001-3000 •...
6.3.3.9. Furnace G-Terminal Alert Use the alert function to select the contact state for an alert. Select Normally Open or Normally Closed, and then save your selection. A13230 Shutdown: This setup option selects the change of state required for shutdown. Select Normally Open or Normally Closed, and then save your selection.
A14227A_2 6.3.4.1. Latching High Cool Latch A13227A • System in Control: The system will decide which stage should be running to satisfy the cooling demand. • High Cool: Temperature above which only the high stage of cooling will be energized. •...
A13228 • System in Control: The system will decide which stage should be running to satisfy the heating demand. • High Heat: Temperature below which only the high stage of heating will be energized. • Only Low Heat: The system will only run in low stage heating. 6.3.4.2.
6.3.4.4. Low Ambient Cooling Selecting YES will enable the low ambient cooling operation in the outdoor unit. This setting is only available with compatible communicating outdoor units and with Cooling Lockout set to NONE. Low ambient kits are not needed with many communicating outdoor units.
6.3.4.8. Brownout Disable This option turns off the high voltage brownout detection function in the outdoor unit control. After the selection is made, touch SAVE. • Brownout Disable: On or Off. Default = Off 6.3.4.9. Low Air Multiplier Adjusts the airflow speed on non-communicating two-stage units. Choose 0.65 for units with a Bristol compressor, choose 0.80 (default) for units with a Copeland scroll compressor.
• HP Lockout: Adjustable from -20 to 55°F (-28 to 13°C) or None. Default = None • Furnace, Electric Heat or Hydronic Lockout: Adjustable from 15 to 55°F (-9 to 13°C) or None. Default = None • Defrost with Furnace, Electric Heat or Hydronic: Yes or No. Default = Yes –...
A160188C 6.3.7.1. Freeze Limits This setting controls the temperature level to which the loop liquid can drop before the Geo HP unit will stop operating. See the Geo HP Installation Instructions for more details. Typically, 26°F is chosen for open-loop systems using untreated water; and 15°F is chosen for closed-loop systems using glycol or other anti-freeze solutions.
A150179 6.3.7.2. Lockout Count This setting controls the number of times within an hour that the HPS or LPS trips before the Geo HP compressor will lockout for four hours. After the selection is made, touch SAVE. • Lockout Count: 4 or 2 •...
A150181 6.3.7.4. Geothermal HP Energy Tracking Energy tracking for geothermal heat pumps requires the installation of an Entering Water Temperature (EWT) sensor. See the geothermal heat pump literature for information on installing this sensor. If the EWT sensor is installed, the installer will be able to enter the Loop Flow Rate and the Loop Pump power.
A12191 6.3.8.1. Disable Zoning This option allows the installer to enable or disable zoning. After the selection is made, touch SAVE. • Disable Zoning: Yes or No. Default = No 6.3.8.2. Zone Offsets This option allows actual temperature offset for each zone, allowing calibration (or deliberate miscalibration) of each sensor.
equipment does not stage down due to airflow, but the system may stage down due to high static pressure. CFM associated for each limit is shown on the screen. Compare this value with the equipment’s low stage CFM value to ensure that equipment will run for each zone.
system changes may occur at any time, such as opened or closed registers. With this option, the installer has the option of selecting pressure monitoring, the type of filter installed, and the time interval for cleaning. After the selections are made, touch SAVE. •...
6.3.9.4. Ventilator When a ventilator is installed, the installer has the option of selecting the time interval for cleaning the ventilator. After the selections are made, touch SAVE. • Clean Interval: Selectable from 60, 90, 120, 150 or 180 days. Default = 90 days NOTE: This option may NOT be available with the ERVXXNVA ventilator due to its simplified control design.
A12193 • Cooling: Disabled, Low Stage or Turn off. Default = Disabled • Heat Pump: Disabled, Low Stage or Turn off. Default = Disabled 6.3.11. Hydronic Airflow NOTE: The daily duct assessment will occur even if Hydronic Airflow is set to Off. This is done to ensure that the system will continue to provide proper airflow for all installed equipment, since duct system changes may occur at any time, such as opened or closed registers.
• Airflow: Selectable between Off to Max in 50 CFM increments. Default = Off, 500 CFM, Max = (odu_size in KBTU * 400/12) NOTE: Selected airflow used during hydronic heating is a fixed value, it does not vary. • Blower On Delay: Selectable from 0 to 240 seconds. Default = 30 seconds •...
A13122A 6.4.1. Electric Heat If you have a fan coil with electric heaters, this menu item will allow the heaters to be exercised. With self-identifying electric heaters, three stages of electric heat are available to be exercised in any combination. Non-identifying heaters will only provide one stage of heat;...
6.4.3. Hydronic This option allows the hydronic heat relay to be exercised. First, it will energize the relay and turns on the blower. This sequence will be displayed on the screen. After the selections are made, touch START. • Hydronic heater check: Selectable from 0 to 120 minutes. Default = 5 minutes 6.4.4.
For VS heat pumps, you can select the stage at which the heat pump will exercise. During the checkout, the stage and time can be changed by pressing the Change button on the checkout status screen. After the selections are made, touch START. NOTE: Airflows during Checkout modes are fixed to the EFFICIENCY setting and are independent of other airflow settings.
view airflows for normal air conditioning cooling mode, exit the CHECKOUT screen and apply a heating demand to the system. • Low Cool Run Time: Selectable from 0 to 120 minutes. Default = 5 minutes • High Cool Run Time: Selectable from 0 to 120 minutes. Default = 5 minutes •...
installer can select a lower airflow noise limit. If the noise is not objectionable, the installer should leave HIGH selected, or even NO LIMIT. NOTE: Selecting a lower airflow noise limit may decrease the homeowner’s comfort in that zone. Touch the Left (<) or Right (>) buttons to change the desired zones. Once the proper airflow limits are set, touch SAVE, to see ZONING CHECKOUT menu.
6.4.9.3. Zone Duct Assessment This screen shows the results from the previous duct assessment. The duct assessment is performed at initial start-up and at 1 P.M. or the installer selected time each day. If another duct assessment is desired, the service technician should perform a re-install of the system.
6.5.1. Advanced Diagnostics When viewing the Service Information screen, there is a button labeled View Diagnostics, which provides the top 3 most likely root causes for the most recent fault. NOTE: This feature is only available with compatible models. See the Infinity equipment product data or installation instructions for more information.
A12198 6.5.4. AC Status The AC status screen displays relevant information about the AC operation. To return to the previous screen, touch BACK. To exit the Service menus, touch DONE. NOTE: Screen data will vary based on unit installed. A12199 6.5.5.
A12200 6.5.6. Geothermal HP Status The Geo HP status screen displays relevant information about the Geo HP operation. To return to the previous screen, touch BACK. To exit the Service menu, touch DONE. NOTE: Screen data will vary based on unit installed. A160192 6.5.7.
6.5.8. Last 10 System Events This screen will show the last 10 events that occurred throughout the system. Each entry has the time and date incident recorded. These events are stored in the memory of the control and are resettable in the THERMOSTAT SETUP screen under the RESET FACTORY DEFAULT selection.
6.5.10. Model/Serial Numbers This menu item allows the installer to view the model number, serial number (if available), and control software version (if available) of all communicating pieces of equipment in the system, including the wall control. This information resides in the original equipment circuit board(s) from the factory.
is available for that device. Both indoor and outdoor units must have energy tracking capability for this feature to function fully. This menu item allows the installer to view the energy usage of each piece of equipment connected to the system. To return to the previous screen, touch BACK.
Page 70
• Lineset: Selectable from 5 to 200 feet NOTE: For 18/19 VS product, 100 feet is the maximum allowed refrigerant line length. • Vapor line: Selectable with various diameters by using the up and down buttons Next, the installer will enter the WEIGH IN screen to verify the current total charge is accurate.
A14664a 6.6.2. Pump Down Because this system has an inverter controlled compressor, suction pressure transducer and EXV, conventional procedure cannot be used to “pump down” and isolate the refrigerant into the outdoor unit. The control has provisions to assist in performing this function. •...
Marketing > Miscellaneous > Infinity SystemControl Dealer Logo Application - Instructions. Touch DEALER LOGO to upload the dealer logo and contact information from a micro SD card connected to the Infinity System Control. The “Dealer Logo Application” PC/MAC Desktop application download available at www.MyInfinityTouch.Carrier.com is required to...
Page 73
The PC/MAC Desktop application to format the dealer logo and contact information can be found at: www.MyInfinityTouch.Carrier.com Download the program and follow the program instructions. Once the dealer logo and contact information have been properly loaded onto the micro SD card, insert the micro SD card into the bottom edge of the Infinity System Control.
2.4 GHz band wireless router can be installed to establish Wi-Fi network connectivity. Please call 1-800-Carrier for support network with Wi-Fi network set-up and connection to the MyInfinity Server. The ability to remotely access and adjust the settings of the Infinity System Control with the Carrier®...
Infinity System Control, and/or the MyInfinity web server, with, and the availability of, the user’s mobile device carrier service, or that the ability to remotely access and adjust the settings of the Infinity System Control will not be negatively affected by the network-related modifications, upgrades, or similar activity of the user’s Internet service provider or mobile device...
Page 76
A13235 • On the next screen look for the SSID of the router. After being selected, it will be outlined in faint blue and indicated by a check mark. Then select NEXT. A150175 • The selected network will show. Choose an appropriate Wi-Fi network security mode.
Page 77
RETRY. The control will go through the process again. A13238 • After the control has connected to the network, go to www.MyInfinityTouch.Carrier.com to register the unit or you can use the Carrier® Home mobile app to begin remote access. This requires...
Page 78
MAC address and serial number of the Infinity System Control. If using the Carrier® Home mobile app you can just scan the QR Code on the wall control and it will fill in the control information. To find the serial number and MAC address on the Infinity System Control, click on Menu, Down Arrow, Wireless and View MyInfinity Registration Info.
Page 79
Not Connected: Connected: A13242C A180093...
8. Wiring Diagrams Variable-Speed Furnace/ Fan Coil Communicating AC, HP or GHP* User Interface Green - Data A Green Yellow - Data B Yellow White - COM White Red - 24VAC Optional Remote Room Sensor ABCD Humidifier Connections Connection Sensor (Optional) A160107 Universal Four-Wire Connection...
Page 81
Variable-Speed Furnace/Fan Coil User Interface Green - Data A Yellow - Data B ABCD White - COM Connection Red - 24VAC 1-Spd. Optional Remote Non-Communicating Room Sensor Humidifier Connection Y/Y2 Sensor A12354 Connection Diagram for Furnace or FE Fan Coil with 1-Stage Air Conditioning...
Page 82
Variable-Speed Fan Coil User Interface Green - Data A Yellow - Data B ABCD White - COM Connection Red - 24VAC 1-Spd. Optional Remote Non-communicating Room Sensor Humidifier Connection Sensor A12355 Connection Diagram for FE Fan Coil with Non-communication 1-Stage Heat Pump...
Page 83
Indoor Communicating Unit AC or HP Zone Control User Interface & Smart Sensor(s) Green Yellow A B C D White A B C D A B C D Humidifier Connection Damper Control module Sensor (Optional ) A04018 Zoning Connection for Communicating Indoor Unit with 2-Stage Communicating Outdoor Unit NOTE: Some outdoor units do not require “C”...
Page 84
Indoor Unit Zone Control User Interface & Smart Sensor(s) Green Yellow A B C D White 1-Stage AC A B C D A B C D Humidifier Connection Damper Control Y/Y2 module Sensor A04019 Zoning Connection Diagram for Furnace or FE Fan Coil with Non-Communicating 1-Stage Air Conditioning...
Page 85
Variable-Speed Zone Control Fan Coil User Interface & Smart Sensor(s) Green Yellow A B C D White 1-Spd. HP A B C D A B C D Humidifier Connection Damper Control module Sensor A07149 Zoning Connection Diagram for FE Fan Coil with Non-communicating 1-Stage Heat Pump...
Page 86
A200528 New ERV / HRV Models Translator Board Network Interface Module (NIM) Green Yellow System Wall Control Furnace Ventilator (HRV / ERV) Connection A210310 Zoning Connection Diagram for FE...
FE Fan Coil or Variable Speed Furnace A07115 G Input Wiring for System Shutdown 9. Statement Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 92
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 93
Infinity®, True Sense, Smart Evap, and HYBRID HEAT® are trademarks or registered trademarks of Carrier Corporation in the United States and other countries. Other brands and product names are trademarks of their respective holders.
Need help?
Do you have a question about the Infinity SYSTXCCITC01-C and is the answer not in the manual?
Questions and answers