Toto G500 Instruction Manual page 29

Troubleshooting
Bowl unit cleansing
Problem
● Are you pressing the button repeatedly?
● • The toilet flush button cannot be used to activate a flush repeatedly.
The toilet does After the toilet flush button is pressed, the button cannot be used to
➞
activate another flush for about 20 seconds.
not flush despite
● Are the LED's flickering on the washlet control panel?
pressing the flush
● • The tank is filling with water. (Takes about 60 seconds)
button
Is water available from the water supply?
●
Use a bucket full of water to flush.
➞
● Is the water supply valve fully open?
● Is "AUTO FLUSH" set to "OFF"?
Set to "ON".
➞
Even if "AUTO FLUSH" is set to "ON", it is not available in the following
●
instances.
● • 60 seconds after the toilet is flushed. Solution: After 60 seconds have
passed, flush using the remote control.
The bowl unit
● • When the amount of time seated on or standing in front of toilet seat is
does not clean
about six seconds or less
automatically or
● • After using the toilet while standing and not moving away from the front
timing is delayed
of the toilet. Solution: Step away from the toilet and wait for about three
seconds.
(auto bowl unit
● • When water droplets or dirt are disrupting the body sensor. Solution:
cleaning)
Remove the dirt.
The seat sensor may have difficulty detecting some sitting postures.
●
➞ Sit back on the toilet seat.
The timing for the auto bowl unit cleaning can be changed. (after approx. 10
●
seconds➞after approx. 5 or 15 seconds)
If the body sensor and seat switch are having detection difficulties with the
●
"AUTO FLUSH" set to "ON", flush the toilet while you are using it.
The toilet flushes on
➞ Please sit fully on the toilet. If you get up slightly from the seat, or sit
its own forward on the seat, the seating switch may temporarily stop detecting your
presence.
Remove any dirt that is on the body sensor.
➞
Is the water supply valve supply open?
●
Is the water filter clogged?
●
➞ Clean the filter.
Is the water supply to the toilet disrupted by other running water fixtures?
●
Cease using other fixtures and then flush the toilet.
➞
Are the full and partial flush buttons being used correctly?
Waste material does ●
● • Full flush (for solid waste): up to 10 m of toilet paper (single)
not flush down
● •
Light flush (for liquid waste): up to 3 m of toilet paper (single)
completely.
Flushing may be difficult depending the consistency of the waste material.
●
Flush the toilet again. If the bowl unit is not cleansed with a flushing,
➞
remove the stains with a brush or similar instrument.
● When the tank is filling, you cannot flush the toilet.
Once the main display "Power" LED's are lit and the tank fills up with water,
➞
flush the toilet.
There is residue on
Oil and other hard-to-see grime may stick to the bowl unit surface.
●
the bowl unit surface Clean the bowl with a non-abrasive toilet detergent.
➞
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Ref.
Solution
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Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Problem
● Is "AUTO OPEN/CLOSE" set to "OFF"?
Even when set to "
●
after the toilet seat or toilet lid is closed.
● • When the toilet lid is closed by hand
(To make the Washlet more user-friendly, a time interval is set from when the lid
is closed to when it will open next.)
Move away from the toilet and wait at least 15 seconds before approaching
➞
the bowl unit again.
● Detection by the body sensor may be difficult when the room temperature
The toilet lid does not
exceeds 30°C.
Open and close by hand.
➞
open automatically.
Did you set the time until the next lid opening to 30 seconds or 90 seconds?
●
● After the power plug is inserted, the toilet lid does not open automatically for
about 10 to 60 seconds.
Open and close by hand.
➞
The toilet lid or seat cover installed
●
➞ Remove any covers.
Is "AUTO OPEN/CLOSE" set to "OFF"?
●
When the time spent sitting on or standing in front of the toilet seat is less
●
than 6 seconds, the toilet seat and toilet lid will close after about 5 minutes.
The toilet lid does not
● If they do not close automatically even though "AUTO OPEN/CLOSE" is set
close automatically.
to "ON", the body sensor may be detecting incorrectly.
If there is a reflective object in front, such as a mirror or glass, move the
➞
reflective object or use a curtain or other object to block it.
● Is the sensor directly exposed to sunlight?
Do not directly expose the sensor to sunlight, because it may cause
➞
incorrect detection.
The toilet lid opens
Is there a heater within the detection range of the body sensor?
●
on its own. ➞ Do not place within the detection range of the sensor.
Is a urinal or wash basin also installed in the bathroom?
●
The sensor may detect someone using the urinal, causing the toilet lid to open or
➞
close.
Is "AUTO OPEN/CLOSE" set to "ON"?
●
The toilet lid closes
Is AUTO CLOSE WAITING TIME set to 25SEC?
●
on its own. ● The seat sensor may have difficulty detecting some sitting postures.
Sit back on the toilet seat.
➞
Solution
➞Set to "ON".
ON", AUTO OPEN/CLOSE is not performed for about 15 seconds
➞Set to "ON".
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