Toto MS980CMG Manual
  1. Manuals
  2. Brands
  3. Toto Manuals
  4. Toilets
  5. MS980CMG
  6. Manual

Toto MS980CMG Manual

Elongated toilet/bidet
Hide thumbs
Table of Contents

Advertisement

Quick Links

FEATURES
• Cyclone
siphon jet fl ushing system, low
®
consumption (1.05GPF/4.0LPF and 1.6GPF/6.0LPF)
• SanaGloss
ceramic glaze - SanaGloss glaze
®
prevents debris, and mold from sticking to ceramic
surfaces, leading to fewer chemicals and less water
in cleaning.
• Auto lid open/close, auto fl ush
• Convenient remote control
• Adjustable heated seat
• Adjustable spray position
• Washlet with three wash modes (front, rear, soft)
• Oscillating and pulsing comfort washing
• Energy saver timer
• Built-in air purifying system
MODELS
• MS980CMG
With SanaGloss ceramic glaze
COLORS/FINISHES
• #01 Cotton
#11 Colonial White
#12 Sedona Beige
PRODUCT SPECIFICATION
The Neorest 550 uses our Cyclone fl ushing system
toilet shall be 1.02GPF/4.0LPF and 1.6GOF/6.0LPF.
Toilet shall have SanaGloss ceramic glaze. Toilet shall
be of skirted design, elongated front bowl with auto
open and close seat. Toilet shall be TOTO Model
MS980CMG_____.
Neorest 550 Elongated Toilet/Bidet
CODES/STANDARDS
• Meets and exceeds ASME A112.4.2, ASME
A112.19.2/CSA B45.1, ASME A112.18.1/CSA
B125.1, UL 1431, CSA C22.2 # 68
• Certifi cations: IAPMO(cUPC), Intertek, State of
Massachusetts, City of Los Angeles and others
• Code Compliance: UPC, IPC, NSPC, NPC Canada,
and others
MS980CMG

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MS980CMG and is the answer not in the manual?

Questions and answers

Sally Schramm
May 21, 2025

Remote does not work

0
1 comments:
Mr. Anderson
May 24, 2025

If the Toto MS980CMG remote does not work, follow these troubleshooting steps:

1. Check if the low battery warning LED is flashing.
2. If flashing, replace the AA batteries:
- Remove the remote control from the hanger.
- Open the battery cover.
- Replace with new AA dry cell, alkaline batteries of the same brand.
- Do not use rechargeable batteries.
3. If not using the remote for a long time, remove the batteries.
4. If the remote still does not work, use the buttons on the control panel as an alternative.

This answer is automatically generated

0

Subscribe to Our Youtube Channel

Related Manuals for Toto MS980CMG

Summary of Contents for Toto MS980CMG

  • Page 1 • Certifi cations: IAPMO(cUPC), Intertek, State of be of skirted design, elongated front bowl with auto Massachusetts, City of Los Angeles and others open and close seat. Toilet shall be TOTO Model • Code Compliance: UPC, IPC, NSPC, NPC Canada, MS980CMG_____.
  • Page 2 /min Safety Feature: Temperature Fuse These dimensions and specifi cations are subject to change without notice Ph: (888) 295-8134 | Fax: (800) 699-4889 | www.totousa.com #SS-00163 v.05 Printed in U.S.A. | © TOTO USA 07/10 | Printed on recycled paper...
  • Page 3 • Certifi cations: IAPMO(cUPC), State of Toilet shall be of skirted design, elongated front Massachusetts, City of Los Angeles and others bowl with auto open and close seat. Toilet shall be • Code Compliance: UPC, IPC, NSPC, and others TOTO Model MS982CUMG_____.
  • Page 4 High: About 140ºF/60ºC Low: About 95ºF/35ºC Capacity of Air: 10.2 ft /min Safety Feature: Temperature Fuse These dimensions and specifi cations are subject to change without notice Ph: (888) 295-8134 | Fax: (800) 699-4889 | www.totousa.com | © TOTO USA #SS-00633 v.03...
  • Page 5 Universal Height. Toilet shall be of skirted design, Massachusetts, City of Los Angeles and others elongated front bowl with auto open and close seat. • Code Compliance: UPC, IPC, NSPC, and others Toilet shall be TOTO Model MS992CUMFG. • ADA Compliant...
  • Page 6 /min Safety Feature Temperature fuse These dimensions and specifi cations are subject to change without notice Ph: (888) 295-8134 | Fax: (800) 699-4889 | www.totousa.com #SS-00995 v.02 Printed in U.S.A. | © TOTO USA 12/12 | Printed on recycled paper...
  • Page 7 Phone : (770) 282 8686 Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A.
  • Page 8 (MS992CUMFG) 992WA ■ Thank you for your recent purchase of the TOTO NEOREST. Please read the enclosed information to ensure the safe use of your product. ■ Be sure to read this Instruction Manual before using your product and keep it in a safe...
  • Page 9 The available functions vary according to the model. The model name and part number are indicated on the bottom side of the toilet lid. Check your model name Product model number and write a check mark in Top unit Bowl unit = Combination model number * this field as needed.

  • Page 10: Table Of Contents

    Cleaning Table of Contents Safety Precautions ....4 Support Operational Precautions ..11 Parts Names ......12 Preparation ......14 Sanitary Toilet Basic Operations ..... 16 The "ewater+" feature and "photocatalyst cleaning*" keep the toilet bowl Automatic Functions clean at all times. (Cleaning Features) ....

  • Page 11: Safety Precautions

    Safety Precautions These precautions are important for safe usage. Be sure to follow them and use the product correctly. Symbols and Meanings WARNING May result in death or serious injury. CAUTION May result in injury or property damage. The following symbols are used to indicate important safety instructions for the use of the product. Symbol Meaning This symbol indicates a prohibited use of the product.
  • Page 12 WARNING Only use tap water or potable well water (underground water). Do not use seawater. Doing so may cause irritation to the skin and malfunction. Do not touch the power plug during thunderstorms. Doing so may cause electrical shock. Do not allow the water supply hose to touch the power plug or outlet. Doing so may cause condensation resulting in a fi...
  • Page 13 Safety Precautions (Continued) WARNING Always connect the NEOREST to the cold water supply. Connecting to hot water supply may result in burns and equipment damage. Check that an appropriate ground is installed. (Asia, Oceania, Middle East) If the ground is not installed, if there is a breakdown or electrical current leak, the lack of a ground could cause electrical shock.
  • Page 14 CAUTION Do not use the product if the top unit is unstable. Doing so may cause the top unit to come loose and fall, resulting in injury. If the product is damaged, do not touch the damaged section. Doing so may cause electrical shock or injury. Replace it immediately.
  • Page 15 Safety Precautions (Continued) CAUTION If a water leak should occur, always close the shutoff valve. When the ambient temperature is likely to drop to 0°C or lower, prevent damage to the pipes and hoses due to freezing. Frozen water pipes could cause the top unit and the pipes to break, resulting in a water leak. Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.
  • Page 16 DANGER To reduce the risk of electrocution: 1. Do not use while bathing. 2. Do not place or store the product where it can fall or be pulled into a tub or sink. 3. Do not place in or drop into water or other liquid. 4.
  • Page 17 Safety Precautions (Continued) Grounding Instructions This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. The plug must be plugged into an outlet that is properly installed and grounded. DANGER - Improper use of the grounding plug can result in a risk of electric shock.

  • Page 18: Operational Precautions

    Operational Precautions ■ For prevention of malfunctions ■ For prevention of damage ● Do not block the body sensor or the remote control ● Wipe plastic areas such transmitter or receiver. as the top unit and remote < About the body sensors > control with a soft, wet Dry cloth or tissue cloth.

  • Page 19: Parts Names

    Parts Names Control panel Main display POWER ON/OFF FRONT ON/OFF POWER LED SEAT LED REAR ON/OFF ENERGY SAVER LED CLEAN indicator FLUSH UV lamp Toilet lid Model name, part no., etc. Body sensor A (Page 11) Seat switch (Built-in) Warm air outlet cover Power plug （Page 15）...
  • Page 20 （Page 50） Hand lever Closing lid （Page 51） Battery box Remote control receiver Soft light Toilet lid cushion Toilet seat cushions Sewage-block packing Body sensor B （Page 11） Deodorizing filter （Page 34） SN992M/TCF992WA The toilet lid shape varies by model. Descriptions in this manual are based on the illustrations of SN993MX / TCF993WA.

  • Page 21: Preparation

    Preparation Using the Product for the First Time 1.Insert the battery If the remote control is secured (for anti theft) Remove the remote control from the hanger. Remove the screws (2, left and right) from the remote Remote control control fi xture. （View from side）...
  • Page 22 2.Turn on the power 3.Open the shutoff valve Fully open the shutoff valve. Insert the power plug. Switch the breaker on the distribution board to ON. (Asia, Oceania, Middle East) • The wand extends and then retracts. Check that the POWER LED on the main display is lit up.

  • Page 23: Basic Operations

    Basic Operations Press a button on the remote control; a beep sounds when the top unit receives the signal. [REAR]  Cleanses your rear. [SOFT] 　Washes your rear with soft embracing water flow. Cleansing [FRONT] 　Serves as a bidet for ladies. [WIDE] 　Gently washes a wide area.
  • Page 24 When flushing and opening/closing the toilet lid and toilet seat with the remote control [    FLUSH] Perform a flush. Flushing [    FLUSH] Perform a light flush. Opening Opens and closes the toilet seat. and closing Remote control back side MENU/RETURN button Adjust settings ●...
  • Page 25 Basic Operations About the Menu Screen Set up easily with simple steps! This section is an overview of the settings that can be configured with the remote MENU control. 1.MANUAL CLEANING See the corresponding pages ● 2.ENERGY SAVER for the detailed descriptions. [●ENTER]PUSH SELECT Remote control back side...
  • Page 26 Level 1 Level 2 MANUAL CLEANING TIMER SAVER 1.BOWL CLEANING 1.TIMER SAVER ON/OFF 2.WAND CLEANING ON/OFF ENERGY SAVER 1.AUTO ENERGY SAVER 2.TIMER SAVER AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY AUTO FUNCTION 1.AUTO FLUSH AUTO OPEN/CLOSE 2.AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 3.AUTO CLEANING 2.AUTO CLOSE DELAY 4.LIGHT...

  • Page 27: Automatic Functions (Cleaning Features)

    Automatic Functions Cleaning Features "ewater+" is used automatically to clean the wand and bowl unit. As you As you sit As you stand up approach Deodorizer stops Starts the DEODORIZER deodorizer ➝It stops after about 2 minutes Clean the wand Cleans the wand automatically automatically with...
  • Page 28 Support Cleaning ■ CLEAN indicator ■ Bowl light Lights to show that the "clean" Lights to show that auto bowl cleaning and functions are operating. auto wand cleaning are operating. As you leave Changing Note settings DEODORIZER ON/OFF (Page 44) If dirt adheres...

  • Page 29: Automatic Functions (Convenience Features)

    Automatic Functions Convenience Features Various automatic As you As you sit As you stand up approach functions are available, such as a toilet lid that opens and closes automatically. Operation under the initial settings is described below. When using the toilet seat The toilet fl...
  • Page 30 As you move away Changing Note settings Auto fl ush is not available in the following cases. (Flush with the remote control.) ➝ For about 60 seconds after fl ushing When a person sits on the toilet seat (or when a male user stands in front of AUTO FLUSH ON/OFF the bowl unit for urinating) for about 6 AUTO FLUSH DELAY...

  • Page 31: Temperature Adjustment

    Temperature Adjustment Warm Water / Toilet Seat / Drying You can adjust the temperature levels or turn the settings to "OFF". Remove the remote control from Press [TEMP]. the hanger. If the remote control is locked to prevent theft (Page 14) WATER TEMP SEAT TEMP DRYER TEMP...
  • Page 32 to select the <Settings to select the item you want to set. temperature level. complete> WATER TEMP WATER TEMP SEAT TEMP SEAT TEMP DRYER TEMP DRYER TEMP WATER TEMP SEAT TEMP DRYER TEMP Warm water OFF*   Low      High temperature Press until "OFF"...

  • Page 33: Energy Saver Features

    Energy Saver Features Type You can save energy by turning the toilet seat heater to a low temperature (or turning the heater "OFF") during periods when the toilet will be used infrequently. It takes about 10 days for the product to determine the periods when it is used relatively less frequently. When energy saver is set Type Situation...
  • Page 34 When energy saver is in operation Toilet seat heater Example: Used infrequently from 9 pm to 6 am Set temperature temperature temperature Green Orange Example: Set from 8 am to 5 pm Set temperature Set temperature Green Example: When timer energy saver and auto energy saver are used together During timer energy saver : temperature...
  • Page 35 Energy Saver Features How to set Set the timer energy saver at the time you want to start it. MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. PUSH AUTO ENERGY MENU 1.MANUAL CLEANING SAVER 2.ENERGY SAVER PUSH to select "ENERGY SAVER" and then press [ ●...
  • Page 36 to select ENERGY SAVER 1.AUTO ENERGY SAVER "AUTO ENERGY 2.TIMER SAVER SAVER". PUSH SELECT to select ENERGY SAVER "ON" or "OFF" 1.AUTO ENERGY SAVER AUTO ENERGY SAVER ON 2.TIMER SAVER and then press PUSH SELECT [ ● ENTER]. To return to select ENERGY SAVER "TIMER SAVER"...

  • Page 37: Power Plug

    Maintenance Power plug WARNING (Perform monthly) <North, Central, South America only> ● Always disconnect the power plug from the outlet before cleaning, maintenance or inspection.(Page 15) ● Always switch the breaker on the distribution board to OFF. (Asia, Oceania, Middle East only) (Otherwise, it may cause electrical shock Dry cloth Wet cloth...

  • Page 38: Top Unit

    Cautions with use of detergent ● The NEOREST is an electric appliance. Be careful not to let water seep inside or leave detergent in the gap between the top unit and bowl unit. (May damage plastic parts or cause a malfunction.) ●...

  • Page 39: Bowl Unit

    Maintenance Bowl unit (Perform daily) • Strongly acidic cleaners or strong alkaline cleaners • Cleaners containing abrasive compounds • Toilet brush • Fluoride-based detergent • Neutral toilet detergent (containing hydrogen fl uoride or ammonium fl uoride) • Wire brush • Abrasive nylon scrubbing brush Unplug the power plug.

  • Page 40: Water Filter Drain Valve

    Water Filter Drain Valve (Perform once every 6 months) <If you think the water pressure has weakened> Close the shutoff valve. Remove the The water supply stops. cover and water fi lter Cover drain valve. Loosen with a fl at- head screwdriver and then pull.

  • Page 41: Deodorizing Filter

    Maintenance Deodorizing fi lter (Perform monthly) <If you notice odors> Unplug the power plug. (Page 15) Switch the breaker on the distribution board to OFF. (Asia, Oceania, Middle East) Remove the deodorizing fi lter. Use the recess of the deodorizing fi lter to pull it out. Do not pull with undue force.

  • Page 42: Wand

    Wand (Perform monthly) <Wand cleaning> If you notice dirt Soft cloth soaked in water Toilet paper, etc. (May cause damage.) Extend the wand. Operate with the buttons on the back side of the remote control. Press [MENU]. to select "MANUAL CLEANING". Press [●ENTER].

  • Page 43: Wand Cleaning

    Maintenance Water fi lter (Perform once every 6 months) Close the shutoff valve. Loosen the nut on the shutoff valve to remove the water fi lter. (Page 57) CAUTION Opening/closing tool Do not remove the water filter drain valve while the Water filter shutoff valve is open.
  • Page 44 Tighten the nut on the shutoff valve. Open the shutoff valve. (Page 15) • Check that there are no leaks in the shutoff valve or plumbing connections. Insert the power plug. Switch the breaker on the distribution board to ON (Asia, Oceania, Middle East) Water supply filter (In the water...

  • Page 45: Changing Settings

    Changing Settings Setting List WATER TEMP SEAT TEMP DRYER TEMP Remote control back side Setting Types AUTO FLUSH AUTO FLUSH AUTO FLUSH DELAY AUTO OPEN/CLOSE AUTO CLOSE DELAY AUTO OPEN/CLOSE AUTO OPEN DELAY AUTO SEAT/LID FUNCTIONS AUTO WAND CLEAN AUTO CLEANING DEODORIZER SOFT LIGHT BOWL LIGHT...
  • Page 46 Setting Ref. Available Settings* Applicable Models Page Set whether or not to clean the bowl ON/OFF unit automatically Page 40 All models Change the amount of time before the 5S/10S/15S toilet fl ushes automatically Set whether or not to open the toilet lid ON/OFF automatically Change the amount of time before the...
  • Page 47 Changing Settings AUTO FLUSH MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. PUSH Set whether or not to clean the bowl unit automatically MENU AUTO FLUSH 2.ENERGY SAVER 3.AUTO FUNCTION PUSH SELECT to select "AUTO FUNCTION" and then press [ ● ENTER]. AUTO FUNCTION Select the amount of time 1.AUTO FLUSH...
  • Page 48 to select AUTO FLUSH 1.AUTO FLUSH "AUTO FLUSH". 2.AUTO FLUSH DELAY [●ENTER]PUSH SELECT to select AUTO FLUSH 1.AUTO FLUSH "ON/OFF" and AUTO FLUSH OFF 2.AUTO FLUSH DELAY then press [●ENTER]PUSH SELECT [ ● ENTER]. To return to select AUTO FLUSH 1.AUTO FLUSH "AUTO FLUSH 2.AUTO FLUSH DELAY...
  • Page 49 Changing Settings AUTO OPEN / CLOSE MENU 1.MANUAL CLEANING 2.ENERGY SAVER Set whether or not to open Press [MENU]. PUSH the toilet lid automatically AUTO OPEN/ MENU CLOSE 2.ENERGY SAVER 3.AUTO FUNCTION PUSH SELECT to select "AUTO FUNCTION" Change the time before and then press the lid/seat closes automatically...
  • Page 50 to select AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE "AUTO OPEN/ 2.AUTO CLOSE DELAY CLOSE". PUSH SELECT to select AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE "ON/OFF" and then AUTO OPEN/CLOSE OFF 2.AUTO CLOSE DELAY press [ ● ENTER]. [ ENTER]PUSH SELECT To return to select AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE "AUTO CLOSE...
  • Page 51 Changing Settings AUTO CLEANING MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. PUSH Set whether or not to clean the wand automatically AUTO WAND MENU 2.ENERGY SAVER CLEAN 3.AUTO FUNCTION PUSH SELECT to select "AUTO FUNCTION" and then press [ ● ENTER]. AUTO FUNCTION Set whether or not to 2.AUTO OPEN/CLOSE...
  • Page 52 to select AUTO CLEANING 1.AUTO WAND CLEAN "AUTO WAND 2.DEODORIZER CLEAN". PUSH SELECT to select AUTO CLEANING 1.AUTO WAND CLEAN "ON/OFF" and AUTO WAND CLEAN OFF 2.DEODORIZER then press PUSH SELECT [ ● ENTER]. To return to select AUTO CLEANING 1.AUTO WAND CLEAN "DEODORIZER".
  • Page 53 Changing Settings LIGHT MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. PUSH Set whether or not to use the soft light MENU SOFT LIGHT 2.ENERGY SAVER 3.AUTO FUNCTION PUSH SELECT to select "AUTO FUNCTION" and then press [ ● ENTER]. AUTO FUNCTION 3.AUTO CLEANING Set whether or not to use 4.LIGHT...
  • Page 54 to select LIGHT 1.SOFT LIGHT "SOFT LIGHT". 2.BOWL LIGHT PUSH to select LIGHT 1.SOFT LIGHT "ON/OFF" and SOFT LIGHT OFF 2.BOWL LIGHT then press PUSH [ ● ENTER]. To return to select LIGHT 1.SOFT LIGHT "BOWL LIGHT". 2.BOWL LIGHT PUSH to select LIGHT 1.SOFT LIGHT...
  • Page 55 Changing Settings OTHER SETTING MENU 1.MANUAL CLEANING Set whether or not to run 2.ENERGY SAVER the water for the bowl unit Press [MENU]. PUSH and wand automatically at a fi xed interval in order to prevent freezing MENU ANTI- 3.AUTO FUNCTION 4.OTHER SETTING FREEZING PUSH...
  • Page 56 OTHER SETTING 1.ANTI FREEZING select "ANTI 2.BEEP FREEZING". PUSH SELECT to select "ON/OFF". <For setting to "ON">When the time is set, the toilet bowl is cleaned in 10 minute intervals to prevent freezing. OTHER SETTING FLUSHES EVERY 10 MIN 1.ANTI FREEZING ANTI FREEZING ON CHANGE SETTING 2.BEEP...

  • Page 57: What To Do

    What to Do? If the water does not fl ow due to a power failure (when water failure hasn't occurred) ■ You can clean the toilet bowl with the hand lever. * If a power failure has not occurred, the hand lever will not fl ush the toilet bowl. Open the cover located at the back of the top unit.
  • Page 58 If the power failure continues for a long period of time (2 days or longer)… ■ Insert the batteries into the battery box. (About the batteries, Page 14) Take out the battery box, put the battery battery box in it and reinstall the battery box. (Size AA battery: x 2) * We ask the customer to prepare the battery.

  • Page 59: If The Water Does Not Fl Ow Due To A Water Service Interruption

    What to Do? If the water does not fl ow due to a water service interruption Use a bucket to fl ush water. Large bucket If the water level is low after fl ushing, Pour strongly, add more water. aiming at the center Prevents odors.

  • Page 60: If You Cannot Operate With The Remote Control

    If you cannot operate with the remote control ■ Operation is also possible using the ■ If the low battery Low battery warning LED buttons on the control panel. warning LED is fl ashing, replace the Control panel batteries. ■ Replacing the batteries Press [POWER ON/OFF] on the control panel.

  • Page 61: Freeze Damage Prevention

    What to Do? Freeze Damage Prevention (TCF993WA/992WA only) When the ambient temperature is likely to drop to 0°C or lower, take measures to prevent freezing. Attention! ● When the ambient temperature is likely to drop to 0°C or lower, do not use the energy saver feature. (May damage the product.) ●Warm the bathroom or take measures against freezing so that the ambient temperature does not drop below 0°C.
  • Page 62 Freeze damage prevention (Continued) Check that the POWER LED on Set the toilet seat temperature the main display is lit up. to "High". (Page 15) (Page 24) (To maintain the temperature.) When fi nished, close the toilet seat and toilet lid. ■...

  • Page 63: Long Periods Of Disuse

    What to Do? Long Periods of Disuse If the toilet is in a location you will not visit for a long time, drain the water. (The water in the tank may become contaminated and cause skin irritation or other problems.) How to drain the water Close the shutoff valve.

  • Page 64: Troubleshooting

    Troubleshooting First, try the actions described on pages 57 to 64.If the problem persists, consult CAUTION the installer, seller or the contact listed on the back cover of this manual. If a water leak ● All LEDs on the display of the top unit are flickering. occurs, close the (Unplug the power plug or turn off the breaker of the distribution board and shutoff valve.
  • Page 65 Troubleshooting Rear and front cleansing, wand Ref. Trouble Please check Page ● Can you operate with the control panel? (Check while sitting on the toilet seat.) ➞Check "Is the remote control working?" ● When the temperature is low, it takes time for the wand to come out after the remote control button is pressed because the water must be warmed up fi...
  • Page 66 Warm air drying Ref. Trouble Please check Page The dryer ● Is the remote control preset temperature set to a low level? temperature is low ● The feature stops automatically after 10 minutes of continuous use. ● Does the seat switch have diffi culty detecting? Stops in the middle ➞Sit back on the toilet seat.
  • Page 67 Troubleshooting Flushing Ref. Trouble Please check Page ● Is the shutoff valve fully open? ● Is the water fi lter clogged? ➞Clean the filter. ● Is the water supply to the toilet disrupted by other running water fi xtures? ➞Cease using other fixtures and then flush the toilet. Waste material does ●...
  • Page 68 Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE) Ref. Trouble Please check Page ● Is the sensor directly exposed to sunlight? ➞Do not directly expose the sensor to sunlight, because it may cause incorrect detection. The toilet lid opens ● Is there a heater within the detection range of the body sensor? on its own ➞Do not place within the detection range of the sensor.
  • Page 69 Troubleshooting Toilet Seat and Toilet Lid Ref. Trouble Please check Page ● Is the toilet seat temperature set to "OFF" or a low level? ● Is the ENERGY SAVER LED (green) lit? Timer energy saver is operating and has turned off the toilet seat heater. ➞When you sit on the seat, the heater is turned on temporarily and the seat is warmed in about 15 minutes.
  • Page 70 Sanitary Ref. Trouble Please check Page The soft light or bowl ● Is the setting "OFF"? light does not light up ➞Set to "ON". ● When body sensor A detects someone, the pre-mist is sprayed. The mist sprays out ● When the cleansing functions have not been used in 8 hours, mist is sprayed spontaneously inside the bowl unit automatically.
  • Page 71 Troubleshooting Others Ref. Trouble Please check Page Water is leaking ● If any nuts in a connection are loose, fi rmly tighten them with a tool such as a from the plumbing monkey wrench. ➞If the water leak does not stop, close the shutoff valve and seek repair. connections The display on ●...

  • Page 72: Specifi Cations

    (Top unit: 8.4kg, bowl unit: 47.5kg) (Top unit: about 8kg, bowl unit: about 48kg) *1 Temperature around the warm air outlet measured by TOTO. *2 Based on IEC60335-1 and 60335-2-84, rated power consumption shall be that of ambient temperature of 20°C and water...
  • Page 73 Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket.

  • Page 74: Warranty

    4. This warranty gives you specific legal rights. You may have other rights which vary from country to country. 5. T o obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO service facility, together with a letter stating the problem, or contact a TOTO distributor or product service contractor, or directly to TOTO sales office.

This manual is also suitable for:

Neorest 700hNeorest 550hNeorest 550Ms982cumgMs992cumfg

Table of Contents