Troubleshooting - Toto G500 Instruction Manual

Troubleshooting

First, try the actions described on pages 55 to 59. If the problem
persists, consult with the installer, the seller, or the contact
referred on the back cover of this manual.
If all LED's are flickering:
Consult with the contact referred on the back cover of this manual.
Please check first
Does the LED light up when you
■
press [POWER ON/OFF] on the top
Is the POWER LED lit? unit?
Is the breaker on the distribution
■
board turned on?
Check whether there is a power outage or
the breaker has turned "OFF".
While the LED is lit, energy-saver
■
so the toilet seat temperature may be reduced or the
Is the ENERGY SAVER LED lit?
heater may be turned off.
Are the remote control batteries
■
dead?
Is the remote control working? Replace the batteries.
Is the remote control transmitter
■
or the top unit receiver blocked?
Remove obstructions, dirt, water droplets
or any other blockages.
54
CAUTION
If a water leak occurs, close the
water supply valve.
POWER LED
POWER ON/OFF
is in operation,
(page 24)
The remote control
uses batteries to
operate.
(Pages 14, 52)
Remote control transmitter
Top unit receiver
Rear and Front Cleansing
Trouble
● Can you operate with the Washlet control panel? (Check while sitting on the
toilet seat.)
Check "Is the remote control working?"
➞
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
●
stopped for safety purposes.)➞Stand up from the seat and then use it again.
If the water supply pressure drops significantly, for example if water is used
●
elsewhere or if there is a water failure, the function may stop for safety.
The wand does not
Disconnect the power plug and wait about 10 seconds before inserting it
➞
extend. again.
If the same symptom reappears ➞There may be a malfunction. Contact
TOTO LTD.
● The seat sensor may have difficulty detecting some sitting postures.
Sit back on the toilet seat.
➞
Are you using the toilet seat or toilet lid?
●
Remove any covers.
➞
When using a seat for infants or a soft highchair, remove after each use.
● Has a water failure occurred?
water failure is over.
The wand extends but
water does not come
● Is the water supply valve closed?
out./
Is the water filter drain valve clogged with foreign matter?
●
The cleansing water
Clean the filter.
➞
pressure is weak.
Is the water pressure set to a low level?
●
Is the water temperature set to "OFF" or a low level?
●
Is this happening during the period that the timer-energy-saver is set?
●
The cleansing water
Wait 10 minutes after having sat on the toilet seat.
➞
is cold.
● When the temperature of the water supply or the bathroom is low, the water
temperature may be low when first sprayed.
Rear, soft rear, front cleansing stop automatically after 5 minutes of
●
continuous use, while warm air drying stops after 10 minutes of continuous
use.
Stops in the middle of
Does the seat switch have difficulty detecting?
●
use.
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
➞
on the seat, the seating switch may temporarily stop detecting your
presence.
Warm Air Drying
Trouble
The dryer temperature
● Is the dryer preset temperature set to a low level?
is low.
Does the seat switch have difficulty detecting?
●
Stops in the middle of
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
➞
use. on the seat, the seating switch may temporarily stop detecting your
presence.
Ref.
Please check
Page
54
–
–
11
–
➞Press the "STOP" button and wait until the
–
15
33
17
24
–
–
11
Ref.
Please check
Page
22
11
55