Toto NEOREST 550 Instruction Manual
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Toto NEOREST 550 Instruction Manual

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NEOREST 550
MS980CG
S of
t
Thank you for your recent purchase of the TOTO NEOREST.
Please read the enclosed information to ensure the safe
use of your product.
I n s t r u c t i o n M a n u a l
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.........
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Adjusting time.....................13
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.........................
Deodorizer.............................
Soft Light...............................
Seat/Lid open/close...................
close waiting time.................
Flushing.................................
flush waiting time.................
Maintenance.......................
Before cleaning.........................
Regular cleaning.....................
Thorough cleaning................
Routine Cleaning..................
Cleaning the wand...............
Troubleshooting...............
Specifications..................
Limited Warranty........... 57
2
7
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13
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24
26
27
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30
31
33
35
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40
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41
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46
47
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55

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  • Page 1: Table Of Contents

    Power/water failure ..Preventing damage caused by freezing conditions or disuse..Troubleshooting....Specifications....Thank you for your recent purchase of the TOTO NEOREST. Replacing deodorizer cartridge..56 Please read the enclosed information to ensure the safe Limited Warranty... 57 use of your product.

  • Page 2: Safety Instructions

    Safety Instructions Please carefully read the safety instructions to ensure the safe use of the product. Follow these instructions strictly! Follow the instructions strictly because they concern personal safety. Symbols and Meanings Symbols and Meanings Prohibited. Improper use or installation Warning of this product may result in This symbol is used to indicate no...
  • Page 3 Warning Do not use a loose or faulty electrical outlet Fire or electric shock may occur. Do not! Do not use water other than tap water, portable water or well water (underground water) Skin irritation may result. Do not! Do not use the outlet beyond its intended capacity. If multiple plugs cause the outlet to be used beyond its capacity, overheating can cause fire.
  • Page 4 Caution Do not insert a finger into or keep hands near the dryer outlet Do not cover the dryer outlet with your hand or anything else Do not! Scalding, electric shock or burning may result. Do not compress the product, do not leave or load heavy material on the seat, lid or toilet bowl.
  • Page 5 To reduce the risk of electrocution: DANGER 1. Do not use while bathing. 2. Do not place or store products where it can fall or be pulled into tub or sink. 3. Do not place in or drop into water or other liquid. 4.
  • Page 6 Grounding Instructions This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

  • Page 7: Operational Instructions

    Operational Instructions Please follow these instructions. Avoid damage to the product Use soft damp cloth or toilet paper to clean the Do not lean against the lid top unit, seat and lid See page 35 for maintenance Avoid damage to the product Avoid spattering urine on the top unit or on the If there is a thunderstorm, unplug wand...

  • Page 8: Perfomance Features

    Performance Features Cleansing Page Wonder Wave The Wonder wave cycles between strong and Rear cleansing soft sprays of water approximately 70 times per second for a very thorough rear wash. Wonder Wave The Wonder Wave offers you an unprecedented Soft rear cleansing experience.
  • Page 9 Energy Saving Features Page Conserves energy by turning off the seat heater 30 ~ 32 Timer ON/OFF for either 3, 6 or 9 hours at the same time every day. (See page 28) Records information about when the NEOREST is being used, Auto ON/OFF determines when it is least likely to be used, and reduces 33, 34...

  • Page 10: Parts And Features

    Parts and Features Top Unit Display Label Label POWER light AB = antibacterial SEAT light lid cushion ENERGY SAVER light Remote control Soft light See Page 10 See Page 21,22 Top unit So ft controls ON/OFF button Page 17 Remote control hanger Full flush Page 26 POWER FLUSH...
  • Page 11 Top unit, top Top unit, right Deodorizer Remote control Page 56 cartridge signal receiver Deodorizer Soft light venting hole Page 21,22 Top unit, left Top unit water shutoff valve Side panel Drain valve water filter Manual flush knob Page 28,46 Page 43,44 Regulation lever Page 49...
  • Page 12 Remote control buttons have an antibacterial coating. For people with poor-sight, When a button is pushed, the remote control display light will turn on for 10 seconds. When a button is pushed, a discription will be shown on the display. When the NEOREST receives a signal from the remote control, it will give out a beep.

  • Page 13: Before Using

    Before Using Before Using : Inserting batteries into the remote control Remove the remote control cover from the Sof t hanger Grasp the sides of the remote with both hands and Remote control lift straight up. hanger 3 dry batteries Open the battery cover on the remote control Insert 3 batteries properly.
  • Page 14 Push on the remote control. 12:00 The time can now be changed. Confirm The time flashes on the remote control display. Flashing If the clock is flashing and none of the buttons on the remote are pushed for more than a minute, the display will return to normal.
  • Page 15 Before Using : Opening the water shutoff valve Hold the rear part of the side panel and pull in the direction shown below. Side panel Pull from the rear side Open the water shutoff valve completely in the direction shown below.

  • Page 16: Standard Use

    Standard use Approach the Sit on the Use the cleansing NEOREST NEOREST and drying features Once the NEOREST seat sensor Activate the features with the remote control. detects someone sitting on the seat, the cleasing and drying The lid opens features become available.
  • Page 17 Get up from the seat Leave the NEOREST The nozzle dribbles water for about 30 seconds while extended, then it retracts. The dryer outlet cover will then open and close. The lid is closed about The water used for cleansing the nozzle 90 seconds after.

  • Page 18: Amenities

    Amenities You can adjust the temperature of the water, seat : Temperature Adjustment and dryer to your satisfaction with the remote control. Open the remote control cover Soft Temperature setting Adjust the temperature Water temperature Remote control display Water temperature buttons light turns on Temperature ranges from High...
  • Page 19 Adjust temperature (continued) Dryer temperature Remote control display Dryer temperature button light turns on 5 temperature levels. High DRYER 10:00 Temperature up The clock display will return Temperature down These 5 bars show the 5 seconds after a temperature dryer temperature levels. button is pushed.

  • Page 20: Deodorizer

    Amenities Deodorizer Activating the deodorizer How to use the deodorizing function Approach the toilet bowl The deodorizer turns on automatically The deodorizer is initially set to ON. Leave the toilet bowl The deoderizer stops automatically after about 1min. Disabling the deodorizer feature Push on the remote control for 10 second or more...

  • Page 21: Soft Light

    Amenities The soft light provides a cozy atmosphere and is not : Soft Light meant to replace be the main source of restroom lighting. When a person A person comes within The person sits on 90 sec after the person has The person gets up and sits on the 30cm/1ft of the NEOREST...
  • Page 22 Open the remote control cover and push Each time the button is pushed, the illumination changes modes. The modes rotate from Low to High to Medium. When the top unit receives the signals from the remote control, it will give out a “Bik” for the Low and High modes, “Beep”...

  • Page 23: Seat/Lid Open/Close

    Amenities The seat and lid can be Remote Auto : Seat/lid open/close opened/closed in two ways: How to open/close the seat/lid with the remote control You can open/close the seat and lid with the remote control (even if Auto OPEN/CLOSE is set to ON). I f t h e r e m o t e c o n t r o l b a t t e r i e s a r e d e a d , t h e l i d c a n b e o p e n e d / c l o s e d m a n u a l l y.

  • Page 24: Changing The Lid Auto Close Waiting Time

    Changing the lid auto close waiting time (from 90 seconds to 60 seconds.) Push on the remote control for 10 second or more (Push it untill the display starts flashing) Stop switch Confirm this! All fields on the remote control are flashing When the main unit receives the signal from the Push...
  • Page 25 To automatically open the toilet seat and lid Push on the remote control for 10 second or more (Push it untill the display starts flashing) Stop switch Seat/lid open switch Confirm this! All fields on the remote control are flashing Push When the top unit receives the signal from the remote control, it gives out a “Bik”.

  • Page 26: Flushing

    On the remote control display shows AUTO LID OPEN/CLOSE IS OFF] AUTO LID OPEN Confirm this! [AUTO LID OPEN/ The setting has been changed. CLOSE IS OFF ] The automatic open/close feature is disabled. The clock display resumes. [Current time] To restore the automatic open/close feature, repeat the steps above.

  • Page 27: Changing The Auto Flush Waiting Time

    Auto flush The NEOREST can flush itself when a person is done using it. The auto flush feature is initially set to ON. When a person sits on the NEOREST When a person stands in front of the NEOREST The NEOREST auto flushes only when a person The NEOREST auto flushes only when a has been standing in front of it for more than person sits on it for more than 6 seconds.
  • Page 28 Open the remote control cover. Push When the top unit receives the signal from the remote control, it will gives out a “Bik” sound. When switching to a flush waiting time of 5 seconds, the top unit will give out a “Beep” sound when it recieves the signal from the Open the cover remote control.
  • Page 29 Push again on the remote control Confirm this! The display changes to If the buttion is pushed again the display will toggle flashing OFF ] [ ON The display then shows [ AUTO FLUSH IS OFF. ] AUTO FLU Confirm this! [ AUTO FLUSH IS OFF.] The setting has been changed.

  • Page 30: Energy Saving Feature

    Energy Saving Feature There are two energy saving modes: timer saver and auto saver. The timer saver behaves according to the settings entered by the user. When the time saver is set, the seat heater will automatically shut off every day at the same time for either 3, 6 or 9 hours according to the userís preference.

  • Page 31: Using The Time Saver

    Energy Saving Feature : Using the time saver Example: Set the timer saver from 1:00am to 7:00am (6 hours) Open the remote control cover Open the cover Set the required starting time (1:00am), 1:00 Confirm this! then push on the remote [ OFF ] control.
  • Page 32 Changing the time saver settings The time saver can be set to 3, 6, or 9 hours periods. Open the remote control cover Push Pushing the button repeatly will cause the Open the cover display will toggle from 3H, 6H, 9H and OFF Select the appropriate time period.

  • Page 33: Using The Auto Saver

    Energy Saving Feature : Using the auto saver Enabling the auto saver Open the remote control cover Open the cover Push Confirm this! [ OFF ] OFF will be displayed on the remote control (Current setting is shown on the display) Push until AUTO TIMER is AUTO TIMER...
  • Page 34 Disabling the auto saver Open the remote control cover Open the cover Keep pushing until OFF appears Confirm this! The information [ THE AUTO ENERGY SAVER [ OFF ] IS OFF.] will be shown on the remote control display Confirm this! The setting has been changed.

  • Page 35: Maintenance

    Maintenance Maintenance : Before Cleaning Please read before attempting to clean the NEOREST Top unit Plastic Side panels (left and right) Plastic Toilet bowl Ceramic Improper cleaning can be harmful to the product. Caution Please do not use the following tools or detergents. Plastic and rubber parts Thinner, benzene, cleanser, nylon scrubber, dry cloth, toilet paper Ceramic parts...
  • Page 36 Some parts can be remove for thorough cleaning Caution For safety, detach the power plug before cleaning the product. Detach the power plug when cleaning thoroughly. Basic cleaning can be done while the NEOREST is plugged in. The wand cleaning or rinse cycle features that assist with basic cleaning require power.

  • Page 37: Regular Cleaning

    Maintenance : Regular Cleaning Cleaning the top unit, seat and lid Use a soft damp cloth wet with water to wipe The cloth should be wet and any excess water should be rung out before wiping Do not use a dry cloth or dry paper to clean the plastic parts. Using dry paper or dry cloth may degrade the antibacterial coating on some palastic parts.

  • Page 38: Thorough Cleaning

    Maintenance Thorough Cleaning Cleaning the top unit, seat and lid Removing the lid for a more thorough cleaning Removing the lid Remove the lid Hold with both hands Lift the lid as shown in the figure and pull Pull at this angle it upward.
  • Page 39 Installing the seat and lid Confirm the seat pin and lid pin are in a vertical position. If the pins are not vertical, use a wrench to adjust them. It is important that the pins be vertical. Seat pin Lid pin To install the seat, postion it vertically as shown and then lower it onto the pins.

  • Page 40: Routine Cleaning

    Maintenance : Routine cleaning Checking and cleaning power plug Please clean the power plug every month. Remove the power plug from the outlet Clean it Use a dry cloth to clean off any dirt on the plug. Re-insert the plug Be sure to insert it firmly and securely into the outlet.

  • Page 41: Cleaning The Wand

    Cleaning the wand The nozzle can extend without shooting water, so that it can cleaned easily. To make the wand extend, open the remote control cover. Push The dryer outlet cover will open and close, making an audible sound. Wand extends Open the cover Water dribbles out to clean the base of the nozzle.
  • Page 42 The rim wash runs continuously for 30 seconds. Now clean the sides of the toilet bowl. Push to move on to before 30 seconds The siphon jet runs continuously for 30 seconds. Now clean the trap way portion of the toilet bowl. Push to move on to before 30 seconds...

  • Page 43: Cleaning The Water Filters

    Cleaning the water filter When the flush becomes weak, clean the water supply filter and the drain valve water filter. Use the attached special tool to access the water supply filter Hold the rear part of the side panel and pull it off. Pull it out Turn off the water supply using the water shutoff valve Caution...
  • Page 44 Clean the water supply filter Clean off any dirt that has adhered to the mesh. Use toothbrush to remove any residual dirt. When cleaning the water supply filter • Use water only. No detergent. • Do not use excessive force. Water supply filter The filter may become deformed.
  • Page 45 Cleanining the drain valve water filter Turn off the water supply Page 43 using the water shutoff valve Remove Cover Remove the cover on the side of the top unit Remove drain valve water filter Drain valve Loosen the drain valve water filter with screw water filter driver, and then pull it out.

  • Page 46: Power/Water Failure

    Power or water failure Power or water failure The NEOREST will not flush properly if there is power or water failure. In such a situation, follow these instruction. Power failure How to flush the NEOREST if there is a power failure Remove the cover panel on the right of the NEOREST, use the manual flush knob If the side panels are accidentally removed...

  • Page 47: Preventing Damage Caused By

    Preventing damage caused by freezing conditions or by disused over an extended period of time Solution : If freezing conditions are likely If freezing conditions are likely Do not use energy saver. Otherwise the freezing conditions may cause product damage. See page 32 for timer saver See page 34 for auto saver To cope with freezing conditions, use a heater in the room or drain out the water in the toilet bowl.
  • Page 48 Close the remote control lid 10:00 [ Current time ] Push again The setting has been changed. The antifreeze mode is on. Top unit display Confirm this! The clock display has resumed. Flashing POWER light on the top unit flashes indicating antifreeze mode is ON.
  • Page 49 When the water is drained, put the water supply filter into its place and use the screw driver to fasten it firmly. Drain valve water filter Caution Screw driver Fasten the filter cap firmly A loose water filter cap will Turn right Turn right Mandatory...

  • Page 50: Troubleshooting

    Troubleshooting When there is a trouble with the NEOREST, please read this section to find a solution. Caution Water supply Water supply I f l e a k a g e o c c u r s, c l o s e t h e wa t e r on the floor on the wall s h u t o f f va l ve t o c u t o f f wa t e r f l ow.
  • Page 51 Checking Problems Cleansing and drying Problem Check Result (cause) Solution the “Check this on the Will the front and Check the steps in rear cleansing buttons remote control” secton. The top unit can on the top unit Page 50 not receive the signal. activate the their respective features? The seat sensor A does not work.
  • Page 52 Flushing (continued) Check Result (cause) Solution Problem [ ON Displays Push . . Does Push again to set auto flush to ON. Auto flush is the remote control The auto flush feature unavailable display change to has been set to off Page 28, 29 OFF ] Seat and lid open/close...
  • Page 53 Deodorizer, energy saver (continued) Problem Check Result (cause) Solution Seat sensor A may not detect a person because of the way they are seated, their clothing color or alothing material. Sit futher back on the seat or lift you clothing to expose skin to Can the deodorizer the sensor.
  • Page 54 Unexpected action - cleansing and dryer features Check Result (cause) Problem Solution The cleansings features Does the feature Water cleansing will stop automatically in work properly during To use it again, push the appropriate button. and/or warm 5 minutes, warm air drying the next use? air stops during 10 minutes.

  • Page 55: Specifications

    Other problems Problem Check Result (cause) Solution Is the water shutoff valve Open the water shutoff valve completely. Page 15 closed? Is the water supply Is the flush weak? Weak flush Clean the water supply filter Page 43, 44 filter blocked? When using water in other Stop using water in other places (such as sinks or places, does the water pressure...

  • Page 56: Replacing Deodorizer Cartridge

    Replacing the deodorizer cartridge If there is still an odor after you have cleaned the deodorizer filter, replace the deodorizer cartridge Replace : Remove the deodor izer car tr idge Remove the cover on the right of the top unit Lever Be careful to not leave any scratch when using a flat screwdriver.

  • Page 57: Limited Warranty

    (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements). e) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not specified to tolerate.
  • Page 58 Notes...
  • Page 59 Notes...
  • Page 60 Is the power plug covered with dust? Is the outlet loose? Is your NEOREST 550 operating differently than usual? * In case anything is abnormal, contact TOTO USA to prevent a fire or an electrical shock. 2008 TOTO USA, Inc. 0GU9169 2008.6.16...

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