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TOTO U.S.A., Inc.
1155 Southern Road Morrow, GA 30260
Phone : (770) 282 8686
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.
•
You are advised to record the following information to allow quick service.
Date of purchase :
Name of shop :
Date : year month day
Tel : (
)
NEOREST
AC
SN996MX
(CWT996CEMFX)
EW
SN994M
(CWT994CEMFG)
Thank you for your recent purchase of the product.
Please read the enclosed information to ensure the safe use of your product.
Be sure to read this Instruction Manual before using your product and keep it in a
safe place for future reference.
2019.12.5
D07660
Instruction Manual
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Summary of Contents for Toto NEOREST AC SN996MX CWT996CEMFX
- Page 1 Phone : (770) 282 8686 Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A.
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Page 2: Table Of Contents
The available functions vary according to the model. Table of Contents The model name and part number are indicated on the bottom side of the toilet lid. Cleaning Product model number Check your model name Top unit Bowl unit Combination model number ＋... -
Page 3: Safety Precautions
Safety Precautions IMPORTANT SAFEGUARDS WARNING READ ALL INSTRUCTIONS BEFORE USING Do not use the NEOREST if a malfunction occurs. Symbols and Meanings Always unplug the power plug from the outlet. Close the water shutoff valve to stop water supply. WARNING May result in death or serious injury. - Page 4 Safety Precautions (Continued) WARNING WARNING Refrain from sitting on the seat for long periods. Preliminary studies in females suggest that overuse of continuous spraying can increase the possibility of vaginal mucosa drying and potential reduction in It may cause low-temperature burns. To prevent the following persons from getting a moderate temperature burn during use, other person should turn off the toilet seat heater and set the dryer desirable microbial organisms.
- Page 5 Safety Precautions (Continued) CAUTION DANGER To reduce the risk of electrocution: Do not look directly at Clean Light. 1. Do not use while bathing. May cause eye or skin irritation. 2. Do not place or store the product where it can fall or be pulled into a tub or sink. ...
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Page 6: Operational Precautions
Safety Precautions Operational Precautions (Continued) For prevention of malfunctions For prevention of damage Grounding Instructions Do not block the body sensor or the remote control Wipe plastic areas such transmitter or receiver. as the top unit and This product should be grounded. In the event of an electrical short circuit, grounding remote control with a <About the body sensors>... -
Page 7: Parts Names
Parts Names Control panel Main display POWER ON/OFF Remote control receiver FRONT ON/OFF REAR ON/OFF Soft light POWER LED ENERGY SAVER LED FLUSH CLEAN indicator Toilet lid cushion Clean Light Product name, part no., etc. Toilet lid Toilet seat cushions Seat switch (Built-in) Body sensor A (Page 11) -
Page 8: Preparation
Preparation Using the Product for the First Time 2. Turn on the power Remove the side panel and Loosen the bottom screw of the side panel (right) insert the power plug. with a flat-head screwdriver, pull the side-panel diagonally upward, and then pull it out downward. ... -
Page 9: Basic Operations
Basic Operations Press a button on the remote control; a beep sounds when the top unit receives the signal. When fl ushing and opening/closing the toilet seat with the remote control [REAR] Cleanses your rear. [SOFT] Cleansing Washes your rear with mild water pressure. FLUSH] Performs a full fl... - Page 10 Basic Operations About the Menu Screen Set up easily with simple steps! This section is an overview of the settings Level 1 Level 2 that can be confi gured with the remote control. MENU MANUAL CLEANING TIMER SAVER 1.MANUAL CLEANING See the corresponding 2.ENERGY SAVER 1.BOWL CLEANING...
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Page 11: Automatic Functions (Cleaning Features)
Automatic Functions Support Cleaning Cleaning Features CLEAN indicator Bowl light Lights to show that the "clean" Lights to show that auto bowl cleaning functions are operating. and auto wand cleaning are operating. "ewater+" is used automatically to clean the wand and bowl unit. -
Page 12: Automatic Functions (Convenience Features)
Automatic Functions Convenience Functions Various automatic As you approach As you sit As you stand up As you move away functions are available, such as a toilet lid that opens and closes automatically. Changing Operation under the initial settings is described below. -
Page 13: Temperature Adjustment
Temperature Adjustment Warm Water / Toilet Seat / Drying Five different temperature levels from high to low and "OFF" can be set. Remove the remote control from the Press [TEMP]. to select the item you to select the <Settings hanger. want to set. -
Page 14: Energy Saver Features
Energy Saver Features Type "Auto energy saver" or "Timer energy saver" can be selected. To save energy, the temperature of the toilet seat becomes low (or "OFF"). When the energy saver feature is "OFF", the temperature is kept at the same level. ... - Page 15 Energy Saver Features How to Set Set the "Timer energy saver" at the time you want to start it. to select MENU ENERGY SAVER 1.MANUAL CLEANING [AUTO ENERGY 1.AUTO ENERGY SAVER 2.ENERGY SAVER 2.TIMER SAVER SAVER]. Press [MENU]. PUSH SELECT PUSH AUTO ENERGY...
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Page 16: Power Plug
Maintenance Power Plug Top Unit Power plug WARNING Caution with use of detergent (Approximately once a month) Always disconnect the power plug from The NEOREST is an electric appliance. Be careful not to let water seep inside or leave detergent in the gap between the top unit and bowl unit. -
Page 17: Bowl Unit
Maintenance Bowl Unit Deodorizing Filter / Wand Wand Bowl Unit (Approximately daily) (Approximately once a month) <If you notice dirt (Wand cleaning)> Strongly acidic cleaners or strong alkaline cleaners Cleaners containing abrasive compounds Toilet brush ... -
Page 18: Water Filter Drain Valve
Maintenance Water Filter Drain Valve Water Filter Drain Valve (Approximately once every 6 months) <If you think the water pressure has weakened> Remove the side panel (left). Unplug the power plug. Open the shutoff valve. (Page 15) (Page 15) Close the shutoff valve. Remove the cover and water Reinstall the side panel (Left). -
Page 19: Changing Settings
Changing Settings Setting List WATER TEMP SEAT TEMP DRYER TEMP Remote control back side Available Settings Setting Types Setting Ref. Page Bold: Initial settings Set whether or not to clean the bowl AUTO FLUSH ON/OFF unit automatically AUTO FLUSH Page 38 ... - Page 20 Changing Settings AUTO FLUSH to select MENU AUTO FLUSH 1.MANUAL CLEANING 1.AUTO FLUSH [AUTO FLUSH]. 2.ENERGY SAVER 2.AUTO FLUSH DELAY Press [MENU]. PUSH [●ENTER]PUSH SELECT Set whether or not to clean MENU the bowl unit automatically to select 2.ENERGY SAVER AUTO FLUSH AUTO FLUSH 3.AUTO FUNCTION...
- Page 21 Changing Settings AUTO OPEN/CLOSE to select MENU AUTO OPEN/CLOSE 1.MANUAL CLEANING 1.AUTO OPEN/CLOSE [AUTO OPEN/ Set whether or not to open 2.AUTO CLOSE DELAY 2.ENERGY SAVER CLOSE]. and close the toilet lid SELECT PUSH Press [MENU]. PUSH automatically AUTO OPEN/ to select AUTO OPEN/CLOSE MENU...
- Page 22 Changing Settings AUTO CLEANING to select MENU AUTO CLEANING 1.MANUAL CLEANING 1.AUTO WAND CLEAN [AUTO WAND 2.ENERGY SAVER 2.DEODORIZER CLEAN]. Press [MENU]. PUSH PUSH SELECT Set whether or not to clean the wand automatically AUTO WAND MENU to select 2.ENERGY SAVER AUTO CLEANING CLEAN 3.AUTO FUNCTION...
- Page 23 Changing Settings LIGHT to select MENU LIGHT 1.MANUAL CLEANING 1.SOFT LIGHT [SOFT LIGHT]. 2.ENERGY SAVER 2.BOWL LIGHT Press [MENU]. PUSH PUSH Set whether or not to use the soft light MENU SOFT LIGHT to select 2.ENERGY SAVER LIGHT 3.AUTO FUNCTION 1.SOFT LIGHT [ON/OFF] and SOFT LIGHT OFF...
- Page 24 Changing Settings OTHER SETTING to select MENU OTHER SETTING 1.MANUAL CLEANING 1.ANTI FREEZING [BEEP]. 2.ENERGY SAVER 2.BEEP Press [MENU]. PUSH PUSH SELECT Set whether or not to make a beep sound MENU BEEP to select 3.AUTO FUNCTION OTHER SETTING 4.OTHER SETTING 1.ANTI FREEZING [ON/OFF] and BEEP OFF...
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Page 25: What To Do
What to Do? Freeze Damage Prevention When the ambient temperature is likely to drop to 0°C (32°F) or lower, take measures to prevent freezing. If there is no water due to a power outage or water failure Attention! If a power outage occurs When the ambient temperature is likely to drop to 0°C (32°F) or lower, do not use the energy saver feature. -
Page 26: Long Periods Of Disuse
What to Do? Troubleshooting Long Periods of Disuse If the toilet is in a location you will not visit for a long time, drain the water. First, try the actions described on pages 51 to 57. If the problem persists, CAUTION (The water in the tank may cause malfunctions or become contaminated and cause skin irritation or other problems.) consult the installer, seller or the contact listed on the back cover of this... -
Page 27: Troubleshooting
Troubleshooting Rear and Front Cleansing, Wand Warm air drying Ref. Ref. Trouble Please check Trouble Please check Page Page If you can operate with the control panel (check while sitting on the toilet seat.) The dryer Is the dryer temperature set to low level? It may be the case that the top unit does not detect a signal of the remote temperature is low control. - Page 28 Troubleshooting Flushing Toilet Seat and Toilet Lid (Auto open/close (lid)) Ref. Ref. Trouble Please check Trouble Please check Page Page Is the water supply to the toilet disrupted by other running water fi xtures? Is the sensor directly exposed to sunlight? Cease using other fixtures and then flush the toilet.
- Page 29 Troubleshooting Energy Saver Others Ref. Ref. Trouble Please check Trouble Please check Page Page The timer energy Water is leaking If any nuts in a connection are loose, fi rmly tighten them with a tool such as a Did you replace the remote control batteries? monkey wrench.
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Page 30: Specifi Cations
Water temperature about 30°C to 40°C (about 86°F to 104°F) standards for requirements). f ) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which Heater capacity 1332 W...
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