Brother DCP-J1050DW Online User's Manual
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Brother DCP-J1050DW Online User's Manual

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Table of Contents

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Online User's Guide
DCP-J1050DW
DCP-J1140DW
MFC-J1010DW
© 2021 Brother Industries, Ltd. All rights reserved.

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Do you have a question about the DCP-J1050DW and is the answer not in the manual?

Questions and answers

David
March 3, 2025

My DCO-j1050dw has stopped scanning from the machine. I can still scan from the pc

0
1 comments:
Mr. Anderson
March 3, 2025

The Brother DCP-J1050DW may have stopped scanning due to a connection issue. Possible reasons include:

1. Network Issues – If using a wireless connection, restart the wireless access point/router and the machine.
2. USB Connection Issues – If using a USB connection, try disconnecting and reconnecting the cable.
3. Firmware Issues – Check for the latest firmware updates at support.brother.com/up7.
4. Unauthorized Access Lock – If the machine’s default password has not been changed, update it to ensure proper access.

If the issue persists, visit Brother’s support website for FAQs and troubleshooting.

This answer is automatically generated

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Related Manuals for Brother DCP-J1050DW

Summary of Contents for Brother DCP-J1050DW

  • Page 1 Online User's Guide DCP-J1050DW DCP-J1140DW MFC-J1010DW © 2021 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Set Default Function Screens ........................23 Enter Text on Your Brother Machine ......................24 Access Brother Utilities (Windows) ......................27 Uninstall the Brother Software and Drivers (Windows) ..............28 USB Port Locations on Your Brother Machine ..................... 29 Paper Handling............................ 30 Load Paper..............................
  • Page 3 Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac) ........................81 Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac)........................... 83 Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac) ......84 Print an Email Attachment..........................
  • Page 4 Network Features............................251 Print the Network Configuration Report.................... 252 Reset the Network Settings to Factory Default ................253 Brother Management Tools ........................254 Security .............................. 255 Before Using Network Security Features ....................256 Configure Certificates for Device Security ....................257 Supported Security Certificate Features ..................
  • Page 5 Brother Web Connect Overview ....................... 292 Online Services Used with Brother Web Connect ................295 Set Up Brother Web Connect ......................297 Scan and Upload Documents Using Brother Web Connect ............. 305 Download and Print Documents Using Brother Web Connect ............307 AirPrint ............................... 311 AirPrint Overview..........................
  • Page 6 Clean the Paper Pick-up Rollers ...................... 400 Check Your Brother Machine ........................401 Check the Print Quality........................402 Check the Print Alignment from Your Brother Machine ..............405 Check the Ink Volume (Page Gauge)....................407 Monitor Machine Status from Your Computer (Windows) ..............409 Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) ..........

  • Page 7: Before You Use Your Machine

    Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes...

  • Page 8: Definitions Of Notes

    Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.

  • Page 9: Trademarks

    ® The Bluetooth word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. ®...

  • Page 10: Open Source Licensing Remarks

    Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com. Related Information • Before You Use Your Machine...

  • Page 11: Copyright And License

    Before You Use Your Machine > Copyright and License Copyright and License ©2021 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.

  • Page 12: Important Notes

    Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • When replacing or disposing of your machine, Brother strongly recommends resetting it to its factory settings to remove all personal information. •...

  • Page 13: Introduction To Your Machine

    Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Set Default Function Screens • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • USB Port Locations on Your Brother Machine...

  • Page 14: Before Using Your Machine

    Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.

  • Page 15: Control Panel Overview

    > Control Panel Overview Control Panel Overview Colours of the control panels and buttons shown in these illustrations may differ depending on the model. >> MFC-J1010DW >> DCP-J1050DW >> DCP-J1140DW MFC-J1010DW 1. 1.8"(44.9 mm) Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine.
  • Page 16 Press to access the ring volume adjustment menu while the machine is idle. Press to access the ink menu while the machine is idle. • Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Press to configure the wireless settings while the machine is idle.
  • Page 17 DCP-J1050DW 1. 1.8"(44.9 mm) Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine.
  • Page 18 5. Mode Buttons Press to access the ink menu while the machine is idle. SCAN Press to switch the machine to Scan mode. Press to switch the machine to Web mode. Stop/Exit • Press to stop an operation. • Press to exit from a menu. 7.
  • Page 19 2. Menu Buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 3. LED Power Indicator The LED lights up depending on the machine’s power status. When the machine is in Sleep Mode, the LED blinks.

  • Page 20: Lcd Overview

    Home > Introduction to Your Machine > LCD Overview LCD Overview Related Models: DCP-J1050DW/MFC-J1010DW >> MFC-J1010DW >> DCP-J1050DW MFC-J1010DW The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command.
  • Page 21 Home Screen Press Start Quality Normal Paper Type Plain Paper Wireless Status Each icon in the following table shows the wireless network status: The wireless network is connected. A three-level indicator in the Home screens displays the current wireless signal strength. The wireless access point cannot be detected.

  • Page 22: Touchscreen Lcd Overview

    Home > Introduction to Your Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: DCP-J1140DW You can switch Home screens by pressing d or c. From the Home screens, you can access the various settings. Home Screen This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command.
  • Page 23 [Copy] / [Scan] / [Web] / [Apps] / [Download Software] /[Print Head Cleaning] 7. Information icon New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].
  • Page 24 Related Information • Introduction to Your Machine Related Topics: • Set the Ready Screen • Reduce Printing Noise • Check the Ink Volume (Page Gauge) • Settings Screen Overview • Error and Maintenance Messages...

  • Page 25: Settings Screen Overview

    Settings Screen Overview Related Models: DCP-J1140DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
  • Page 26 Related Topics: • Touchscreen LCD Overview • Check the Ink Volume (Page Gauge)

  • Page 27: Navigate The Touchscreen

    Home > Introduction to Your Machine > Navigate the Touchscreen Navigate the Touchscreen Related Models: DCP-J1140DW Using your finger, press d c or a b on the LCD to display and access the machine options. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine. NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine.

  • Page 28: Set The Ready Screen

    Home > Introduction to Your Machine > Set the Ready Screen Set the Ready Screen Related Models: DCP-J1140DW You can change the Ready screen to the [Screen 1], [Screen 2], [Shortcuts 1], [Shortcuts 2] or [Shortcuts 3] screen. When the machine is idle or you press , the machine will go back to the screen that you have set.

  • Page 29: Set Default Function Screens

    Home > Introduction to Your Machine > Set Default Function Screens Set Default Function Screens Related Models: DCP-J1140DW You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen].

  • Page 30: Enter Text On Your Brother Machine

    Home > Introduction to Your Machine > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • For touchscreen models, the keyboard layout may differ depending on the function you are setting.
  • Page 31 Press # Press 0 Ä Ë Ö Ü À Ç È É 0 DCP-J1140DW When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters.
  • Page 32 • To insert a character, press d or c to move the cursor to the correct place, and then enter the character. • Press for each character you want to erase, or press and hold to erase all the characters. Related Information •...

  • Page 33: Access Brother Utilities (Windows)

    Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...

  • Page 34: Uninstall The Brother Software And Drivers (Windows)

    • Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers.

  • Page 35: Usb Port Locations On Your Brother Machine

    Home > Introduction to Your Machine > USB Port Locations on Your Brother Machine USB Port Locations on Your Brother Machine The USB port is located inside the machine. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com.

  • Page 36: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Load Documents...

  • Page 37: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Unprintable Area • Paper Settings • Acceptable Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems...

  • Page 38: Load Paper In The Paper Tray

    Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Envelopes in the Paper Tray...
  • Page 39 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
  • Page 40 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
  • Page 41 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of photo paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
  • Page 42 Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
  • Page 43 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
  • Page 44 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. IMPORTANT If envelopes are multi-feeding, load one envelope in the paper tray at a time. 6.
  • Page 45 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Choose the Right Print Media •...

  • Page 46: Unprintable Area

    Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

  • Page 47: Paper Settings

    Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax...
  • Page 48 Select [General Setup]. Press OK. b. Select [Paper Type]. Press OK. c. Select [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy]. Press OK. d. Select [Paper Size]. Press OK. e. Select the paper size option you want, and then press OK.
  • Page 49 If this setting is set to [On] and the paper tray is removed, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1.

  • Page 50: Acceptable Print Media

    You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper. • When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in the printer driver or in the application you use to print, or the Paper Type setting on the machine.
  • Page 51 For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries. If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities.
  • Page 52 Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
  • Page 53 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray •...
  • Page 54 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy Printer Cut-Sheet 210 x 297 mm...
  • Page 55 Index card (13 x 20 cm)] Envelopes 80 to 95 g/m² Up to 0.52 mm When using plain paper 80 g/m². BP71 260 g/m² paper is specially designed for Brother inkjet machines. Related Information • Choose the Right Print Media...

  • Page 56: Load Documents

    Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...

  • Page 57: Load Documents In The Automatic Document Feeder (Adf)

    Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) Related Models: MFC-J1010DW The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
  • Page 58 Related Topics: • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems...

  • Page 59: Load Documents On The Scanner Glass

    Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight:...

  • Page 60: Unscannable Area

    Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)

  • Page 61: Print

    Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment...

  • Page 62: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...

  • Page 63: Print A Photo (Windows)

    > Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 64: Print A Document (Windows)

    > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 65: Cancel A Print Job (Windows)

    Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.

  • Page 66: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)

    Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 67: Print As A Poster (Windows)

    Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 68: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 69 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimetres. 9.
  • Page 70 Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows) • Print as a Booklet Automatically (Windows)

  • Page 71: Print As A Booklet Automatically (Windows)

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 72 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).

  • Page 73: Print A Colour Document In Greyscale (Windows)

    Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 74: Prevent Smudged Printouts And Paper Jams (Windows)

    1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 75: Use A Preset Print Profile (Windows)

    Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 76 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
  • Page 77 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 78: Change The Default Print Settings (Windows)

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printer properties. If printer driver options appear, select your printer driver.

  • Page 79: Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
  • Page 80 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
  • Page 81 Advanced Tab 1. Colour Enhancement Select this option to use the Colour Enhancement feature. This feature analyses your image to improve its sharpness, white balance and colour density. This process may take several minutes depending on the image size and your computer's specifications. 2.
  • Page 82 Retrieve Printer's Colour Data Select this option to optimise the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.

  • Page 83: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint...

  • Page 84: Print Using Brother Iprint&Scan (Windows/Mac)

    Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2- sided Printing)(Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) • Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac)

  • Page 85: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
  • Page 86 8. Click Print. IMPORTANT For photo printing: To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)

  • Page 87: Print On Both Sides Of The Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing)(Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
  • Page 88 Option Description On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)

  • Page 89: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows/Mac)

    1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click Print. 4. Do one of the following: •...

  • Page 90: Print A Colour Document In Greyscale Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  • Page 91: Print An Email Attachment

    If information regarding the Internet connection appears on the machine's LCD, read it, and then press • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press OK. 2. Press a or b to display the [Online Functions] option, and then press OK.
  • Page 92 • If this function is locked, contact your Network Administrator for access. • If information regarding [Online Functions] appears, read it, and then press [OK]. 3. Press a or b to display the [Enable] option, and then press it. Follow the on-screen instructions. Online Functions are enabled. 4.

  • Page 93: Scan

    Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)

  • Page 94: Scan Using The Scan Button On Your Machine

    Save Scanned Data to a Folder as a PDF File • Scan to an Editable Text File Using OCR • Save Scanned Data as an Email Attachment • Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows • Change Scan Settings Using Brother iPrint&Scan...

  • Page 95: Scan Photos And Graphics

    7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK.
  • Page 96 To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
  • Page 97 • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.

  • Page 98: Save Scanned Data To A Folder As A Pdf File

    7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK.
  • Page 99 To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
  • Page 100 Option Description Remove Background Colour Change the amount of background colour that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7.

  • Page 101: Scan To An Editable Text File Using Ocr

    7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK.
  • Page 102 To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
  • Page 103 Option Description Correct any skewed documents when they are scanned. Auto Deskew Remove Background Colour Change the amount of background colour that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.

  • Page 104: Save Scanned Data As An Email Attachment

    • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother iPrint&Scan. • To scan to email using the machine's Scan Button, make sure you select one of these applications in Brother iPrint&Scan:...
  • Page 105 To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK. 9. Select the scan settings you want to change, and then press OK.
  • Page 106 Option Description Select the file format for your document. File Type Select your document size. Document Size Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned. Auto Deskew Remove Background Colour Change the amount of background colour that is removed. •...

  • Page 107: Web Services For Scanning On Your Network (Windows 7, Windows 8.1, And Windows 10)

    Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
  • Page 108 Make sure you have installed the correct software and drivers for your machine. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
  • Page 109 • Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
  • Page 110 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1.

  • Page 111: Change Scan Settings Using Brother Iprint&Scan

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  • Page 112: Scan Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  • Page 113: Scan From Your Computer (Windows)

    Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favourite scanning application. •...

  • Page 114: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications

    The Scan or Get Photo panel appears on the left side of the screen. 4. Click Select. 5. From the available Scanners list, select TWAIN: TW-Brother XXX-XXXX or TWAIN: TW-Brother XXX-XXXX LAN (where XXX-XXXX is the name of your model).
  • Page 115 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
  • Page 116 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
  • Page 117 • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Grey Use for photographic images or graphics.
  • Page 118 Improve and enhance the quality of your scanned images with this selection. The Reduce Noise option is available when selecting the 24bit Colour option and the 300 x 300 dpi, 400 x 400 dpi, or 600 x 600 dpi scan resolution. •...

  • Page 119: Scan Using Windows Fax And Scan

    6. Adjust the settings in the dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
  • Page 120 • WIA Driver Settings (Windows)
  • Page 121 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
  • Page 122 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark and light areas of the image, while a decrease reveals more details in grey areas.

  • Page 123: Scan From Your Computer (Mac)

    Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)

  • Page 124: Copy

    Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...

  • Page 125: Copy A Document

    Plain Paper 4. (MFC-J1010DW) Enter the number of copies using the dial pad. 5. (DCP-J1050DW) Press - or + on the control panel. 6. Change the copy settings, if needed. Press a or b to scroll through the copy settings. Select a copy setting, and then press OK.
  • Page 126 When you load paper other than A4 size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options]. Option Description (No. of Enter the number of copies in one of the following ways: Copies) • Press - or + on the touchscreen.

  • Page 127: Enlarge Or Reduce Copied Images

    (COPY). 3. (MFC-J1010DW) Enter the number of copies using the dial pad. 4. (DCP-J1050DW) Press - or + on the control panel. 5. Press a or b to select [Enlarge/Reduce]. Press OK. 6. Press a or b to select the available options. Press OK.
  • Page 128 4. Press [Options] > [Enlarge/Reduce]. 5. Press a or b to display the available options, and then press the option you want to change. 6. Do one of the following: • If you selected the [Enlarge] or [Reduce] option, press the enlargement or reduction ratio you want to use.

  • Page 129: Sort Copies

    2. (MFC-J1010DW) Press (COPY). 3. (MFC-J1010DW) Enter the number of copies using the dial pad. 4. (DCP-J1050DW) Press - or + on the control panel. 5. Press a or b to select the following: a. Select [Stack/Sort]. Press OK. b. Select [Sort]. Press OK.

  • Page 130: Make Page Layout Copies (N In 1 Or Poster)

    (COPY). 3. (MFC-J1010DW) Enter the number of copies using the dial pad. 4. (DCP-J1050DW) Press - or + on the control panel. 5. Press a or b to select [Page Layout]. Press OK. 6. Press a or b to display the options, and then press OK to select the option you want.
  • Page 131 Option Description 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 7. Press Mono Start or Colour Start. If you placed the document in the ADF (ADF models only) or are making a poster, the machine scans the pages and starts printing.
  • Page 132 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4.
  • Page 133 Option Description Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Mono Start] or [Colour Start]. If you are making a poster, the machine scans the pages and starts printing.

  • Page 134: Copy On Both Sides Of The Paper (2-Sided Copy)

    1–sided to 2–sided (Short Edge Flip) 2–sided to 2–sided Landscape 1–sided to 2–sided (Long Edge Flip) 1–sided to 2–sided (Short Edge Flip) 2–sided to 2–sided >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Load your document. 2. (MFC-J1010DW) Press (COPY). 3. (MFC-J1010DW) Enter the number of copies using the dial pad.
  • Page 135 4. (DCP-J1050DW) Press - or + on the control panel. 5. To sort multiple copies, press a or b to select the following: a. Select [Stack/Sort]. Press OK. b. Select [Sort]. Press OK. 6. Press a or b to select [2-sided Copy]. Press OK.
  • Page 136 7. Review your settings on the touchscreen, and then press [OK]. 8. Press [Mono Start] or [Colour Start]. 9. If you are using the scanner glass, repeat the following steps for each page of the document: • Place the next page on the scanner glass, and then press [Continue] to scan the page. •...

  • Page 137: Copy An Id Card

    2. (MFC-J1010DW) Press (COPY). 3. (MFC-J1010DW) Enter the number of copies using the dial pad. 4. (DCP-J1050DW) Press - or + on the control panel. 5. Press a or b to select the following: a. Select [Page Layout]. Press OK.
  • Page 138 7. After the machine has scanned the first side, turn over the identification card and press c to scan the other side. DCP-J1140DW 1. Place your identification card face down near the upper-left corner of the scanner glass. 2 in 1 ID (Vertical) 2 in 1 ID (Horizontal) a.

  • Page 139: Copy Settings

    Home > Copy > Copy Settings Copy Settings >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW To change copy settings, press (COPY). Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
  • Page 140 Option Description Stack/Sort Select to stack or sort multiple copies. Stack Sort Page Layout Make N in 1, 2 in 1 ID, or Poster copies. 4 in1 Poster Auto Deskew Select to correct a skewed copy. It is only available if the document is skewed by less than 3 degrees. Set New Default Saves the copy settings that you use most often by setting them as the default settings.
  • Page 141 Option Description Remove Background Removes the document's background colour in copies. The white becomes more Colour apparent. This saves some ink and may make certain copies easier to read. 2-sided Copy Select to copy on both sides of the paper. 1-sided→2-sided 2-sided→2-sided Stack/Sort...
  • Page 142 Option Description Watermark Copy Places text in your document as a watermark. Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings. You can save the current settings by pressing [Save as Shortcut].

  • Page 143: Fax

    Home > Fax Related Models: MFC-J1010DW • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...

  • Page 144: Send A Fax

    Home > > Send a Fax Send a Fax Related Models: MFC-J1010DW • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...

  • Page 145: Send A Fax From Your Brother Machine

    Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine Related Models: MFC-J1010DW 1. Load your document in the ADF or place it on the scanner glass. 2. Press (FAX).
  • Page 146 Go to the next step. • If you are using the scanner glass and pressed Colour Start, the LCD asks if you want to send a colour fax. Press c to confirm. The machine starts dialling and sending the document. 7.

  • Page 147: Send A Fax Manually

    Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Related Models: MFC-J1010DW Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1. Load your document. 2. To listen for a dial tone, pick up the handset of the external telephone. 3.

  • Page 148: Send A Fax At The End Of A Conversation

    Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation Related Models: MFC-J1010DW At the end of a conversation, you can send a fax to the other party before you both hang up. 1.

  • Page 149: Send The Same Fax To More Than One Recipient (Broadcasting)

    Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Related Models: MFC-J1010DW Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. •...
  • Page 150 If the [Out of Memory] message appears, press Stop/Exit to cancel. Related Information • Send a Fax • Cancel a Broadcast in Progress Related Topics: • Set up Broadcasting Groups • Enter Text on Your Brother Machine...
  • Page 151 Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress Related Models: MFC-J1010DW While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job.

  • Page 152: Send A Fax In Real Time

    Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time Related Models: MFC-J1010DW When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialling and sending.

  • Page 153: Change The Fax Auto Redial Setting

    Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting Related Models: MFC-J1010DW If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On], the machine redials up to three times at five-minute intervals.

  • Page 154: Cancel A Fax In Progress

    Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress Related Models: MFC-J1010DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialling or sending, the LCD displays [Cancel Job?]. Press c to confirm.

  • Page 155: Check And Cancel A Pending Fax

    Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Related Models: MFC-J1010DW Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].

  • Page 156: Fax Options

    Select a number from the Address Book. Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings. Related Information • Send a Fax Related Topics: • Send a Fax from Your Brother Machine • Specifications...

  • Page 157: Receive A Fax

    Home > > Receive a Fax Receive a Fax Related Models: MFC-J1010DW • Receive Mode Settings • Set Fax Detect • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...

  • Page 158: Receive Mode Settings

    Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings Related Models: MFC-J1010DW • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring)
  • Page 159 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Related Models: MFC-J1010DW Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
  • Page 160 Home > > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode Related Models: MFC-J1010DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line.
  • Page 161 Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) Related Models: MFC-J1010DW When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
  • Page 162 F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.

  • Page 163: Set Fax Detect

    Home > > Receive a Fax > Set Fax Detect Set Fax Detect Related Models: MFC-J1010DW If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear “chirps” through the handset you are using, just replace the handset.

  • Page 164: Shrink Page Size Of An Oversized Incoming Fax

    Related Models: MFC-J1010DW When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting.

  • Page 165: Set The Fax Receive Stamp

    Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Related Models: MFC-J1010DW Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.

  • Page 166: Receive A Fax At The End Of A Telephone Conversation

    Home > > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation Related Models: MFC-J1010DW If you are speaking on the telephone connected to your machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.

  • Page 167: Memory Receive Options

    Home > > Receive a Fax > Memory Receive Options Memory Receive Options Related Models: MFC-J1010DW Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
  • Page 168 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
  • Page 169 Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory Related Models: MFC-J1010DW • This feature is available only for monochrome faxes. • After you print the fax, it is erased from the machine's memory.

  • Page 170: Voice Operations And Fax Numbers

    Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers Related Models: MFC-J1010DW • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups...

  • Page 171: Voice Operations

    Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations Related Models: MFC-J1010DW • Pick up a Voice Call in Fax/Tel Receive Mode...
  • Page 172 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode Related Models: MFC-J1010DW When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.

  • Page 173: Store Fax Numbers

    Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers Related Models: MFC-J1010DW • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book •...
  • Page 174 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers Related Models: MFC-J1010DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. 1.
  • Page 175 Enter the name (up to 16 characters) using the dial pad. Press OK. h. Confirm the fax or telephone number. Select [OK] and then press OK. 3. Press Stop/Exit. Related Information • Store Fax Numbers Related Topics: • Enter Text on Your Brother Machine...
  • Page 176 Enter the name (up to 16 characters) using the dial pad. Press OK. h. Confirm the fax or telephone number. Select [OK] and then press OK. 3. Press Stop/Exit. Related Information • Store Fax Numbers Related Topics: • Caller ID • Enter Text on Your Brother Machine...
  • Page 177 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers Related Models: MFC-J1010DW 1. Press (Address Book). 2. Do one of the following: •...

  • Page 178: Set Up Broadcasting Groups

    Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Related Models: MFC-J1010DW Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast.
  • Page 179 Then press a, b, d or c to select , and press OK. Re- enter the correct letter. 3. Select [OK] and then press OK. 4. Press Stop/Exit. Related Information • Set up Broadcasting Groups Related Topics: • Enter Text on Your Brother Machine...
  • Page 180 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group Related Models: MFC-J1010DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3. Do the following steps: a.
  • Page 181 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member Related Models: MFC-J1010DW 1. Press (Address Book). 2. Press a or b to select the following: a.

  • Page 182: Telephone Services And External Devices

    Home > > Telephone Services and External Devices Telephone Services and External Devices Related Models: MFC-J1010DW • Use BT Call Sign • Caller ID • Set the Telephone Line Type • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) •...

  • Page 183: Use Bt Call Sign

    Home > > Telephone Services and External Devices > Use BT Call Sign Use BT Call Sign Related Models: MFC-J1010DW This feature of the machine lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one telephone line.
  • Page 184 Home > > Telephone Services and External Devices > Use BT Call Sign > Enable the Machine to Work with BT Call Sign (with Your External Telephone only) Enable the Machine to Work with BT Call Sign (with Your External Telephone only) Related Models: MFC-J1010DW This feature is available only in the U.K.

  • Page 185: Caller Id

    Home > > Telephone Services and External Devices > Caller ID Caller ID Related Models: MFC-J1010DW The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. •...
  • Page 186 Home > > Telephone Services and External Devices > Caller ID > Set Caller ID to On Set Caller ID to On Related Models: MFC-J1010DW This feature is available only in the U.K. and Ireland. If you subscribe to the Caller ID service on your phone line, set Caller ID to On to display the caller's telephone number on the LCD as the telephone rings.

  • Page 187: Set The Telephone Line Type

    Home > > Telephone Services and External Devices > Set the Telephone Line Type Set the Telephone Line Type Related Models: MFC-J1010DW If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, you must select a Telephone Line Type that matches your line's features.
  • Page 188 Home > > Telephone Services and External Devices > Set the Telephone Line Type > PBX and TRANSFER PBX and TRANSFER Related Models: MFC-J1010DW The machine's [Phone Line Set] default setting is [Normal], which lets the machine connect to a standard Public Switched Telephone Network (PSTN) line.

  • Page 189: Voice Over Internet Protocol (Voip/Telephone Line Interference)

    Home > > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) Related Models: MFC-J1010DW VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.

  • Page 190: External Tad (Telephone Answering Device)

    Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) Related Models: MFC-J1010DW You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
  • Page 191 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD Related Models: MFC-J1010DW 1. Set your external TAD to the minimum number of rings allowed. For more information, contact your telephone provider.
  • Page 192 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD Related Models: MFC-J1010DW 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
  • Page 193 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) Related Models: MFC-J1010DW We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.

  • Page 194: External And Extension Telephones

    Home > > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones Related Models: MFC-J1010DW • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use Extension Telephones • Use the Remote Codes...
  • Page 195 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone Related Models: MFC-J1010DW You can connect a separate telephone to your machine as shown in the diagram below. (Example for U.K.) 1 Extension telephone 2 External telephone...
  • Page 196 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Related Models: MFC-J1010DW If you answer a fax call at an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code.
  • Page 197 Home > > Telephone Services and External Devices > External and Extension Telephones > Use Extension Telephones Use Extension Telephones Related Models: MFC-J1010DW Your premises may already be wired with parallel extension telephones, or you may plan to add extension telephones to your line, as well as your machine.
  • Page 198 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Related Models: MFC-J1010DW Remote Activation Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote Activation Code *51.
  • Page 199 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes Related Models: MFC-J1010DW The preset Remote Activation Code is *51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes using the numbers 0-9, *, #.

  • Page 200: Fax Reports

    Home > > Fax Reports Fax Reports Related Models: MFC-J1010DW • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports • Set the Machine to Power Off Automatically...

  • Page 201: Set The Transmission Verification Report's Style

    Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style Related Models: MFC-J1010DW You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

  • Page 202: Set The Fax Journal's Interval Period

    Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period Related Models: MFC-J1010DW You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).

  • Page 203: Pc-Fax

    Home > > PC-FAX PC-FAX Related Models: MFC-J1010DW • PC-FAX for Windows • PC-FAX for Mac...

  • Page 204: Pc-Fax For Windows

    Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows Related Models: MFC-J1010DW • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
  • Page 205 > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Related Models: MFC-J1010DW Reduce paper consumption and save time by using the Brother PC-FAX software to send faxes directly from your computer. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)
  • Page 206 Before sending faxes using PC-FAX, personalise the send options in each tab of the PC-FAX Setup dialog box. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Setup Sending.
  • Page 207 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Related Models: MFC-J1010DW Add, edit and delete members and groups to personalise your Address Book. •...
  • Page 208 Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using the Brother PC-Fax software. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
  • Page 209 Create a group to broadcast the same PC-FAX to several recipients at one time. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
  • Page 210 (Windows) Related Models: MFC-J1010DW 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 211 Delete a Member or Group in your PC-FAX Address Book (Windows) Related Models: MFC-J1010DW 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
  • Page 212 You cannot export the group settings when you export the Address Book data. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
  • Page 213 Related Information • Configure your PC-Fax Address Book (Windows)
  • Page 214 You can import ASCII text files (*.csv) or vCards (electronic business cards) into your Address Book. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
  • Page 215 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
  • Page 216 > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Related Models: MFC-J1010DW Use the Brother PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)
  • Page 217 Receive Faxes Using PC-FAX Receive (Windows) Related Models: MFC-J1010DW The Brother PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install your machine's software and drivers and works on locally or network-connected machines.
  • Page 218 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Receive.
  • Page 219 Select the machine where you want to receive PC-FAX files. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above. 4. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
  • Page 220 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
  • Page 221 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Related Models: MFC-J1010DW Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages...
  • Page 222 Even after closing the window, PC-FAX Receive is active and the (PC-FAX Receive) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click Close. Related Information • Receive Faxes Using PC-FAX Receive (Windows)

  • Page 223: Pc-Fax For Mac

    Home > > PC-FAX > PC-FAX for Mac PC-FAX for Mac Related Models: MFC-J1010DW • Send a Fax Using AirPrint (macOS)

  • Page 224: Network

    Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...

  • Page 225: Supported Basic Network Features

    Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...

  • Page 226: Configure Network Settings

    Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...

  • Page 227: Configure Network Settings Using The Control Panel

    For information about the network settings you can configure using the control panel, see Related Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1.

  • Page 228: Wireless Network Settings

    Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...

  • Page 229: Use The Wireless Network

    Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
  • Page 230 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
  • Page 231 Windows Download the installer from your model's Downloads page at support.brother.com. • a. Download the installer from your model's Downloads page at support.brother.com. b. Start the installer, and then double-click the Start Here Mac icon. 2. Follow the on-screen instructions.
  • Page 232 All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store. 2. Start Brother Mobile Connect, and then follow the on-screen instructions to connect your mobile device to your Brother machine.
  • Page 233 WEP key only. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 234 WEP key only. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 235 Related Information • Use the Wireless Network...
  • Page 236 Your machine automatically tries to connect to your wireless network. When your wireless device connects successfully, the machine displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. DCP-J1140DW 1. Press [Settings] >...
  • Page 237 Type A Connection when the wireless LAN access point/router (1) doubles as the Registrar. Type B Connection when another device (2), such as a computer, is used as the Registrar. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 238 If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. 8. Select your machine and click Next.
  • Page 239 If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. 7. Select your machine and click Next.
  • Page 240 Network Key (Password) WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press or WiFi on the control panel.
  • Page 241 Network Key (Password) WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [Find Wi-Fi Network].
  • Page 242 For more information about how to enter text, see Related Information. • Your Brother machine supports the use of the first WEP key only. 9. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the LCD displays [Connected].
  • Page 243 Use the Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 244 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. DCP-J1140DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 245 Authentication Method Encryption Mode User ID Password EAP-FAST/MS-CHAPv2 Brother 12345678 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
  • Page 246 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers or your application necessary for operating your device, go to your model's Downloads page at support.brother.com. Related Information •...

  • Page 247: Use Wi-Fi Direct

    ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually • If You Are Having Difficulty with Your Machine's Network...
  • Page 248 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1. Mobile device 2. Your Brother machine •...
  • Page 249 4. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device and press OK.
  • Page 250 Related Topics: • Wi-Fi Direct Overview • Configure a Wi-Fi Direct Network Manually...
  • Page 251 > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually Configure the Wi-Fi Direct setting from the machine's control panel. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 252: Enable/Disable Wireless Lan

    Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Network]. Press OK. b. Select [WLAN(Wi-Fi)]. Press OK.

  • Page 253: Print The Wlan Report

    > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to select the [Print Reports] option, and then press OK.
  • Page 254 Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
  • Page 255 Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Name (SSID) and Network Key (Password). •...
  • Page 256 How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.

  • Page 257: Network Features

    Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Default...

  • Page 258: Print The Network Configuration Report

    Address on the report, for example: IP address: 192.168.0.5 Subnet mask: 255.255.255.0 Node name: BRN000ca0000499 MAC Address: 00-0c-a0-00-04-99 >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK.

  • Page 259: Reset The Network Settings To Factory Default

    You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address. • You can also reset the print server to its factory settings using Web Based Management. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings.

  • Page 260: Brother Management Tools

    Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information • Network...

  • Page 261: Security

    Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use IEEE 802.1x Authentication for a Wired or a Wireless Network • Lock the Machine Settings from the Control Panel...

  • Page 262: Before Using Network Security Features

    Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.

  • Page 263: Configure Certificates For Device Security

    Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...

  • Page 264: Supported Security Certificate Features

    The following security certificate features can be used with the machine: • SSL/TLS communication • IEEE 802.1x authentication The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate.

  • Page 265: Step By Step Guide For Creating And Installing A Certificate

    Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...

  • Page 266: Create A Self-Signed Certificate

    Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 •...

  • Page 267: Create Csr And Install A Certificate From A Certificate Authority (Ca)

    Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
  • Page 268 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 269 10. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
  • Page 270 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.

  • Page 271: Import And Export The Certificate And Private Key

    Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
  • Page 272 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 273 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 274: Manage Multiple Certificates

    In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.

  • Page 275: Use Ssl/Tls

    Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS...

  • Page 276: Introduction To Ssl/Tls

    Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
  • Page 277 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
  • Page 278 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.

  • Page 279: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights •...
  • Page 280 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
  • Page 281 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. •...
  • Page 282 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
  • Page 283 12. Click Finish. 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK. Related Information • Manage Your Network Machine Securely Using SSL/TLS...

  • Page 284: Print Documents Securely Using Ssl/Tls

    Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure Certificates for Device Security • Configure a Certificate for SSL/TLS and Available Protocols...
  • Page 285 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 286: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network

    Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...

  • Page 287: What Is Ieee 802.1X Authentication

    IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.

  • Page 288: Configure Ieee 802.1X Authentication For A Wired Or A Wireless Network Using Web Based Management (Web Browser)

    Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 289 Option Description No Verification The server certificate can always be trusted. The verification is not performed. CA Cert. The verification method to check the CA reliability of the server certificate, using the CA certificate issued by the CA that signed the server certificate. CA Cert.

  • Page 290: Ieee 802.1X Authentication Methods

    Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...

  • Page 291: Lock The Machine Settings From The Control Panel

    Lock the Machine Settings from the Control Panel Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...

  • Page 292: About Using Tx Lock

    Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock About Using TX Lock Related Models: MFC-J1010DW Block unauthorised data transmission to and from the machine. TX Lock lets you prevent unauthorised access to the machine. While TX Lock is On, the following operations are available: •...
  • Page 293 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models: MFC-J1010DW 1. Press Settings. 2. Press a or b to select the following: a.
  • Page 294 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models: MFC-J1010DW 1. Press Settings. 2. Press a or b to select the following: a.
  • Page 295 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Turn TX Lock On/Off Turn TX Lock On/Off Related Models: MFC-J1010DW 1. Press Settings. 2. Press a or b to select the following: a.

  • Page 296: Mobile/Web Connect

    Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • ® Mopria Print Service • Brother Mobile Connect...

  • Page 297: Brother Web Connect

    Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Download and Print Documents Using Brother Web Connect...

  • Page 298: Brother Web Connect Overview

    3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
  • Page 299 Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
  • Page 300 Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: •...

  • Page 301: Online Services Used With Brother Web Connect

    To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 302 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...

  • Page 303: Set Up Brother Web Connect

    Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect •...
  • Page 304 > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use.
  • Page 305 Related Information • Set Up Brother Web Connect...
  • Page 306 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 307 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
  • Page 308 Select [Register/Delete]. Press OK. c. Select [Register Account]. Press OK. 3. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press c. 4. Enter the temporary ID using the dial pad. Press OK.
  • Page 309 Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
  • Page 310 Set Up Brother Web Connect for Brother CreativeCenter Related Models: DCP-J1140DW Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at https://www.creativecenter.brother/.

  • Page 311: Scan And Upload Documents Using Brother Web Connect

    If information regarding the Internet connection appears on the machine's LCD, read the information and press c. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press c. 3. Press a or b to select the following: a.
  • Page 312 7. Follow the on-screen instructions to complete this operation. Related Information • Brother Web Connect...

  • Page 313: Download And Print Documents Using Brother Web Connect

    To download other users’ documents, you must have access privileges to view the corresponding albums or documents. For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information •...
  • Page 314 If information regarding the Internet connection appears on the machine's LCD, read the information and press c. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press c. 2. Press a or b to select the following: a.
  • Page 315 (you can select up to 10 documents). 7. When finished, press [OK]. 8. Follow the on-screen instructions to complete this operation. Related Information • Download and Print Documents Using Brother Web Connect Related Topics: • Download and Print Brother CreativeCenter Templates...
  • Page 316 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [Print "CreativeCenter" Templates].

  • Page 317: Airprint

    Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)

  • Page 318: Airprint Overview

    Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.

  • Page 319: Before Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3.

  • Page 320: Print Using Airprint

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
  • Page 321 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
  • Page 322 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.

  • Page 323: Scan Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3.

  • Page 324: Send A Fax Using Airprint (Macos)

    2. On your Mac computer, open the file that you want to send as a fax. 3. Click the File menu, and then select Print. 4. Click the Printer pop-up menu, and then select Brother XXX-XXXX - Fax (where XXX-XXXX is the name of your model).

  • Page 325: Mopria ® Print Service

    ® Home > Mobile/Web Connect > Mopria Print Service ® Mopria Print Service ® ™ Mopria Print Service is a print feature on Android mobile devices developed by ® the Mopria Alliance. With this service, you can connect to the same network as your machine and print without additional setup.

  • Page 326: Brother Mobile Connect

    • For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS device. Download and install Brother Mobile Connect from the App Store.

  • Page 327: Brother Iprint&Scan For Windows And Mac

    Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview for Windows and Mac...

  • Page 328: Brother Iprint&Scan Overview For Windows And Mac

    Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.

  • Page 329: Troubleshooting

    You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 330: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com. • Related Information references are at the bottom of this page.
  • Page 331 A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are using non Brother Original ink, Replace the ink cartridge with a Brother the machine may not detect the ink Original ink cartridge. If the error message cartridge.
  • Page 332 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
  • Page 333 Error Message Cause Action Repairs resulting from the use of non- Brother supplies may not be covered under the stated product warranty. Ink Low The ink level is low. If the sending Prepare a new ink cartridge. You can machine has the ability to convert it, the...
  • Page 334 Error Message Cause Action No Ink Cartridge An ink cartridge is not installed correctly. Remove the ink cartridge and re-install it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. No Paper Fed The machine is out of paper or paper is Do one of the following: not correctly loaded in the paper tray.
  • Page 335 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 336 An ink cartridge is not installed correctly. See Related Information: Replace the Ink Cartridges. If you are using non Brother Original ink, Replace the ink cartridge with a Brother the machine may not detect the ink Original ink cartridge. If the error message cartridge.
  • Page 337 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
  • Page 338 Try again when the machine has warmed No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. No device found. your mobile device. •...
  • Page 339 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 340 Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges •...

  • Page 341: Transfer Your Faxes Or Fax Journal Report

    Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report Related Models: MFC-J1010DW If the LCD shows: • [Cannot Clean XX] • [Cannot Start XX] • [Cannot Print XX] •...
  • Page 342 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine Related Models: MFC-J1010DW If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1.
  • Page 343 You can transfer the faxes from your machine's memory to your computer. 1. Press Stop/Exit to clear the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer.
  • Page 344 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine Related Models: MFC-J1010DW If you have not set up your Station ID, you cannot enter fax transfer mode. 1.

  • Page 345: Error Messages When Using The Brother Web Connect Feature

    Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com.
  • Page 346 The temporary ID that was entered is Enter the correct temporary ID. incorrect. The temporary ID that was entered Apply for Brother Web Connect has expired. A temporary ID is valid access again and receive a new for 24 hours.

  • Page 347: Document Jams

    Home > Troubleshooting > Document Jams Document Jams Related Models: MFC-J1010DW • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...

  • Page 348: Document Is Jammed In The Top Of The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit Related Models: MFC-J1010DW 1. Remove any paper from the ADF that is not jammed. 2.

  • Page 349: Document Is Jammed Inside The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit Related Models: MFC-J1010DW 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3.

  • Page 350: Remove Paper Scraps Jammed In The Adf

    Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF Related Models: MFC-J1010DW 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.

  • Page 351: Printer Jam Or Paper Jam

    Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) • Paper is Jammed in the Front of the Machine (Jam Front) •...

  • Page 352: Paper Is Jammed Inside And In The Front Of The Machine (Jam Inside/Front)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/ Front) If the LCD displays [Jam Inside/Front], [Repeat Jam Inside/Front] or [Repeat Jam], follow these steps: 1.
  • Page 353 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. •...
  • Page 354 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
  • Page 355 If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
  • Page 356 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: • Error and Maintenance Messages...

  • Page 357: Paper Is Jammed In The Front Of The Machine (Jam Front)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam Front) Paper is Jammed in the Front of the Machine (Jam Front) If the LCD displays [Jam Front] or [Repeat Jam Front], follow these steps: 1.
  • Page 358 If your LCD error message was [Repeat Jam Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
  • Page 359 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: • Error and Maintenance Messages...

  • Page 360: Paper Is Jammed In The Back Of The Machine (Jam Rear)

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam Rear) Paper is Jammed in the Back of the Machine (Jam Rear) If the LCD displays [Jam Rear], follow these steps: 1.
  • Page 361 6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Slowly push the paper tray completely into the machine. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 9.

  • Page 362: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

  • Page 363: Paper Handling And Printing Problems

    Click (Start) > Control Panel > Hardware and Sound > Printers. Right- click Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
  • Page 364 Difficulties Suggestions One or more ink cartridges have reached the end of their life. See Related Information: Replace the Ink Cartridges. If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: •...
  • Page 365 • The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
  • Page 366 See Related Information: Acceptable Print Media. Make sure the printing surface is face down in the paper tray. Make sure you are using Brother Original ink. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type.
  • Page 367 Difficulties Suggestions If the paper tray is empty, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
  • Page 368 • Change the Paper Size and Paper Type • Acceptable Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Check the Print Alignment from Your Brother Machine •...

  • Page 369: Telephone And Fax Problems

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is...
  • Page 370 • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 371 5. Set your Brother machine’s Receive Mode to External TAD. See Related Information: Choose the Correct Receive Mode. Make sure your Brother machine’s Fax Detect feature is turned On. Fax Detect is a feature that allows you to receive a fax even if you answered the call on an external or extension telephone.
  • Page 372 Difficulties Suggestions See Related Information: Telephone Line Interference/VoIP. Sent faxes are blank. Make sure you are loading the document correctly. See Related Information: Load Documents in the Automatic Document Feeder (ADF). See Related Information: Load Documents on the Scanner Glass. Vertical black lines when sending.
  • Page 373 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Related Models: MFC-J1010DW Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1.
  • Page 374 Error Correction Mode (ECM), except for colour fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].

  • Page 375: Other Problems

    Results. Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click Desktop >...
  • Page 376 Difficulties Suggestions “The device is busy.” appears on Make sure there is no error message on the machine's display. the computer screen. Related Information • If You Are Having Difficulty with Your Machine Related Topics: • Troubleshooting • Clean the Scanner •...

  • Page 377: Network Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network •...
  • Page 378 Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer.
  • Page 379 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management...
  • Page 380 If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. >> I Cannot Complete the Wireless Network Setup Configuration >>...
  • Page 381 Wi-Fi Direct settings again. Brother machine still cannot • If you are using your Brother machine as a client, confirm how complete the Wi-Fi Direct many devices are allowed in the current Wi-Fi Direct network, configuration.
  • Page 382 Verify that both the IP addresses and Subnet Masks of your IP address. computer and the Brother machine are correct and located on the same network. For more information about how to verify the IP address and the Subnet Mask, ask your network administrator.
  • Page 383 If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both.
  • Page 384 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...

  • Page 385: Airprint Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your machine.

  • Page 386: Check The Machine Information

    Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number, firmware version, and firmware update. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to select [Machine Info.]. Press OK.

  • Page 387: Reset Your Machine

    When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1.

  • Page 388: Reset Functions Overview

    Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview IMPORTANT (MFC-J1010DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.

  • Page 389: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results •...

  • Page 390: Replace The Ink Cartridges

    Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the machine will display a message.
  • Page 391 3. Open the new ink cartridge bag for the colour indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
  • Page 392 IMPORTANT • DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once. • DO NOT remove ink cartridges if you do not need to replace them; otherwise, the machine will not know the ink quantity left in the cartridge.

  • Page 393: Clean Your Brother Machine

    > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...

  • Page 394: Clean The Scanner

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the electrical socket. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
  • Page 395 Related Topics: • Telephone and Fax Problems • Other Problems...

  • Page 396: Clean The Print Head From Your Brother Machine

    The machine cleans the print head. • If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.
  • Page 397 Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) • Clean the Print Head Using Web Based Management...

  • Page 398: Clean The Print Head Using Web Based Management

    (Windows) You can also clean the print head using the printer driver. Related Information • Clean Your Brother Machine Related Topics: • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Access Web Based Management...

  • Page 399: Clean The Print Head From Your Computer (Windows)

    Click (Start) > Control Panel > Hardware and Sound > Printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printing preferences. If printer driver options appear, select your printer driver.
  • Page 400 • Clean the Print Head Using Web Based Management...

  • Page 401: Clean The Machine's Lcd

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.

  • Page 402: Clean The Outside Of The Machine

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.

  • Page 403: Clean The Machine's Printer Platen

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.

  • Page 404: Clean The Paper Feed Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.

  • Page 405: Clean The Base Pad

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.

  • Page 406: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the electrical socket.

  • Page 407: Check Your Brother Machine

    Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) •...

  • Page 408: Check The Print Quality

    Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
  • Page 409 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the horizontal lines are gone: DCP-J1140DW 1. Press [Ink] > [Improve Print Quality] > [Check Print Quality]. 2. Press [Start]. The machine prints the check sheet.
  • Page 410 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...

  • Page 411: Check The Print Alignment From Your Brother Machine

    Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> DCP-J1050DW/MFC-J1010DW >>...
  • Page 412 When the print alignment is not adjusted correctly, text looks blurry or crooked, like this: After the print alignment is adjusted correctly, text looks like this: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems...

  • Page 413: Check The Ink Volume

    Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the approximate ink remaining in each cartridge.
  • Page 414 For detailed information about the measuring methods used for the approximate yields, visit support.brother.com/yield. Related Information • Check Your Brother Machine Related Topics: • Touchscreen LCD Overview • Settings Screen Overview • Print a Document (Windows) • Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac)

  • Page 415: Monitor Machine Status From Your Computer (Windows)

    Double-click the icon in the task tray. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
  • Page 416 You can also check the ink amount using Web Based Management. Related Information • Check Your Brother Machine • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) Related Topics: •...
  • Page 417 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
  • Page 418 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
  • Page 419 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)

  • Page 420: Monitor Machine Status Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
  • Page 421 The remaining ink amount is approximate and may differ from the actual amount of remaining ink. • You can also check the remaining ink amount using Web Based Management. Related Information • Check Your Brother Machine Related Topics: • Check the Ink Volume (Page Gauge)

  • Page 422: Correct The Paper Feed To Clear Vertical Lines

    > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW Before adjusting the print alignment, complete a print quality check first by pressing (Ink) or INK on the control panel, a or b to select [Impr.

  • Page 423: Change The Print Options To Improve Your Print Results

    Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings.

  • Page 424: Pack And Ship Your Machine

    Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • Page 425 • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping. 9. Wrap the machine in the bag. 10. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton.
  • Page 426 11. Close the carton and tape it shut. Related Information • Routine Maintenance Related Topics: • Replace the Ink Cartridges...

  • Page 427: Machine Settings

    Home > Machine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management...

  • Page 428: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favourite Settings as a Shortcut • Print Reports •...

  • Page 429: In The Event Of Power Failure (Memory Storage)

    Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...

  • Page 430: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
  • Page 431 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume Related Models: MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b.
  • Page 432 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically Related Models: MFC-J1010DW You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the autumn.
  • Page 433 • The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is five minutes. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 434 The machine is connected to a telephone line. (MFC-J1010DW) • The machine is connected to a wireless network. • [WLAN Enable] is set to [On]. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 435 The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. (DCP models) If the machine's power has been off, the machine's date and time may not be current. Re-enter them. >> DCP-J1050DW >> MFC-J1010DW >> DCP-J1140DW DCP-J1050DW 1.
  • Page 436 3. Press [Date]. 4. Enter the last two digits of the year on the touchscreen, and then press [OK]. 5. Enter two digits for the month on the touchscreen, and then press [OK]. 6. Enter two digits for the day on the touchscreen, and then press [OK]. 7.
  • Page 437 General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK.
  • Page 438 > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 439 > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 440 7. Press Stop/Exit. Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...
  • Page 441 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialling Mode Set Tone or Pulse Dialling Mode Related Models: MFC-J1010DW Your machine is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must change the dialling mode.
  • Page 442 The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK.
  • Page 443 Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 444 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: DCP-J1140DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.

  • Page 445: Save Your Favourite Settings As A Shortcut

    Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut Related Models: DCP-J1140DW • Add Shortcuts • Change or Delete Shortcuts...
  • Page 446 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut > Add Shortcuts Add Shortcuts Related Models: DCP-J1140DW You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts.
  • Page 447 When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favourite Settings as a Shortcut Related Topics: • Enter Text on Your Brother Machine...

  • Page 448: Print Reports

    Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
  • Page 449 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verify (For models with facsimile function) The Transmission Verify prints a Transmission Verification Report for your last transmission. Address Book (For models with facsimile function) The Address Book report prints a list of names and numbers stored in the Address Book memory.
  • Page 450 Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> DCP-J1050DW/MFC-J1010DW >> DCP-J1140DW DCP-J1050DW/MFC-J1010DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK.

  • Page 451: Settings And Features Tables

    Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1.8"(44.9 mm) Colour LCD) • Features Tables (1.8"(44.9 mm) Colour LCD) • Settings Tables (2.7"(67.5 mm) Touchscreen models) •...
  • Page 452 Settings and Features Tables > Settings Tables (1.8"(44.9 mm) Colour LCD) Settings Tables (1.8"(44.9 mm) Colour LCD) Related Models: DCP-J1050DW/MFC-J1010DW These tables will help you understand your machine's menu selections and options. Settings > [General Setup] Level 3 Level 4...
  • Page 453 Settings > [Ink] Level 3 Level 4 Descriptions Ink Volume Check the available ink volume. Remaining Pages Check the approximate number of remaining pages that can be printed with the currently installed cartridges. Ink Cartridge Model - Check your ink cartridge numbers. Ink Cartridge Check - View your ink cartridge information.
  • Page 454 Level 3 Level 4 Level 5 Descriptions WLAN(Wi-Fi) TCP/IP BOOT Method Select the Boot method that best suits your needs. IP Address Enter the IP address. Subnet Mask Enter the Subnet mask. Gateway Enter the Gateway address. Node Name Enter the Node name. WINS Select the WINS configuration mode.
  • Page 455 (MFC-J1010DW) Add the date and time on the screen and in the headings of the faxes you send. Time (DCP-J1050DW) Set the date and time on your machine. Auto Daylight Set the machine to change automatically for Daylight Saving Time.
  • Page 456 Level 3 Level 4 Descriptions (Available only for some countries.) Fax Auto Redial Set the machine to redial the last fax number if the fax did not go through because the line was busy. (MFC-J1010DW) Dial Tone Shorten the dial tone detect pause. (MFC-J1010DW) Phone Line Set Select the telephone line type.
  • Page 457 Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1.8"(44.9 mm) Colour LCD) Features Tables (1.8"(44.9 mm) Colour LCD) Related Models: DCP-J1050DW/MFC-J1010DW FAX (For models with facsimile function) Level 3 Level 4 Descriptions Fax Resolution Set the resolution for outgoing faxes.
  • Page 458 Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings. Level 1 Level 2 Level 3 Descriptions Connect the Brother machine to an Internet service. (Ink) / Level 2 Level 3 Descriptions Ink Volume Check the available ink volume.
  • Page 459 (Address Book) (For models with facsimile function) Level 2 Descriptions Search Dial by pressing only a few buttons. Set Speed Dial Store Speed Dial numbers, so you can dial by pressing only a few buttons. Setup Groups Set up Group numbers for broadcasting. Change Change Address Book numbers.
  • Page 460 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7"(67.5 mm) Touchscreen models) Settings Tables (2.7"(67.5 mm) Touchscreen models) Related Models: DCP-J1140DW These tables will help you understand your machine's menu selections and options. >>...
  • Page 461 Level 3 Level 4 Level 5 Descriptions Maintenance Print Options Enhance Print Improve print quality and reduce blurriness. Ink Cartridge View your ink cartridge information. Check Paper Type Set the type of paper in the paper tray. Paper Size Set the size of paper in the paper tray. Check Paper Check the paper type and paper size when you pull the tray out of the machine.
  • Page 462 View the current Wi-Fi Direct network signal strength. When your machine acts as Group Owner, the LCD always indicates a strong signal. I/F Enable Turn the Wi-Fi Direct connection on or off. Message from Message from Display messages and notifications from Brother Brother Brother. Status...
  • Page 463 Level 3 Level 4 Level 5 Level 6 Descriptions Web Connect Proxy Settings Proxy Connection - Change the Web connection settings. Settings Address Port User Name Password Network Reset Restore all network settings back to the factory settings. [Print Reports] [All Settings] >...
  • Page 464 Related Information • Settings and Features Tables...
  • Page 465 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7"(67.5 mm) Touchscreen models) Features Tables (2.7"(67.5 mm) Touchscreen models) Related Models: DCP-J1140DW >> [Copy] >> [Scan] >> [Web] >> [Apps] >>...
  • Page 466 Scan for E- computer’s Network explorer.) mail Scan for Scan for Print [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service.
  • Page 467 PC(Image) Scan photos or graphics into your graphics applications. to PC(E-mail) Send a scanned document as an email attachment. Connect the Brother machine to an Internet service. Apps Connect the Brother machine to the Brother Apps service. This list appears when each Shortcut Rename Change the shortcut name.
  • Page 468 Level 2 Level 3 Descriptions Print Options Reduce Smudging Reduce smudging on the paper or paper jams during printing. Enhance Print Improve print quality and reduce blurriness. Ink Cartridge Check View your ink cartridge information. Wi-Fi Setup Level 2 Descriptions Find Wi-Fi Network Configure your wireless network settings manually.

  • Page 469: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...

  • Page 470: What Is Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).

  • Page 471: Access Web Based Management

    To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication. For more detailed information, see Related Information. >> Start from Your Web Browser >> Start from Brother iPrint&Scan (Windows/Mac) >> Start from Brother Utilities (Windows) >> Start from Brother Mobile Connect Start from Your Web Browser 1.
  • Page 472 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  • Page 473: Set Or Change A Login Password For Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".

  • Page 474: Set Up Your Machine's Address Book Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management Related Models: MFC-J1010DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.

  • Page 475: Appendix

    Home > Appendix Appendix • Specifications • Supply Specifications • Information Regarding Recycled Paper • Brother Help and Customer Support...

  • Page 476: Specifications

    General Specifications Printer Type Inkjet Print Head Mono Piezo with 210 nozzles x 1 Colour Piezo with 70 nozzles x 3 (DCP-J1050DW/MFC-J1010DW) Piezo with 210 nozzles x 3 (DCP-J1140DW) Memory Capacity 128 MB Liquid Crystal Display (LCD) • DCP-J1050DW/MFC-J1010DW 1.8 in. (44.9 mm) TFT Colour LCD •...
  • Page 477 Dimensions • DCP-J1050DW 151 mm 400 mm 476 mm 343 mm • MFC-J1010DW 172 mm 400 mm 476 mm 343 mm • DCP-J1140DW 151 mm 400 mm 476 mm 343 mm Weights • DCP-J1050DW 6.9 kg • MFC-J1010DW 8.1 kg •...
  • Page 478 Noise depends on printing conditions. Measured in accordance with the method described in DE-UZ 205. <Print speed> DCP-J1050DW: 17.0 ipm (Mono) / 9.5 ipm (Colour) MFC-J1010DW: 17.0 ipm (Mono) / 9.5 ipm (Colour) DCP-J1140DW: 17.0 ipm (Mono) / 16.5 ipm (Colour) These print speeds were measured in accordance with ISO/IEC 24734.
  • Page 479 Paper Input Paper Tray Paper Size Letter, A4, Executive, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (10 x 15 cm), Photo 2L (13 x 18 cm), Index card (13 x 20 cm)] Maximum Paper Up to 150 sheets of 80 g/m² plain paper Capacity Up to 50 sheets of 80 g/m²...
  • Page 480 Resolution Prints up to 1200 × 1800 dpi (DCP-J1050DW/MFC-J1010DW) Prints up to 1200 × 2400 dpi (DCP-J1140DW) When copying on A4 size paper. Scanner Specifications Colour/Monochrome Yes/Yes TWAIN Compliant (Windows 7 SP1 / Windows 8.1 / Windows 10) WIA Compliant (Windows 7 SP1 / Windows 8.1 / Windows 10)
  • Page 481 Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third party USB ports are not supported. Network Specifications • (DCP-J1050DW/DCP-J1140DW) You can connect your machine to a network for Network Printing and Network Scanning. • (MFC-J1010DW) You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, and PC-Fax Receive (Windows only).
  • Page 482 Scanning System macOS v11 Third party USB ports are not supported. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ Nuance PaperPort 14SE supports Windows 7 SP1, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.

  • Page 483: Supply Specifications

    Black, Yellow, Cyan and Magenta - Approximately 200 pages What is Innobella? Innobella is a range of genuine supplies offered by Brother. The name "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 484: Information Regarding Recycled Paper

    Recycled paper is of the same quality as paper made from original forest sources. Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes. The imaging equipment supplied by Brother is suitable for using with recycled paper meeting the EN 12281:2002 standard.

  • Page 485: Brother Help And Customer Support

    Brother product. Further product and support information is available from your local Brother office website. Visit https:// global.brother/en/gateway to find the contact details for your local Brother office and to register your new product. Related Information • Appendix...
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