Brother DCP-J1050DW Online User's Manual page 336

Error Message
Cannot Clean XX
Cannot Initialise XX
Cannot Print XX
Cannot Detect
Cannot Detect Ink
Volume
Cannot Scan XX
Connection Error
Connection Failed
Cover is Open.
Cause
• Copying
If the paper type is set to Plain
Paper, you can make copies in
monochrome.
The machine has a mechanical problem.
-OR-
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
You installed a new ink cartridge too
quickly and the machine did not detect it.
An ink cartridge is not installed correctly.
If you are using non Brother Original ink,
the machine may not detect the ink
cartridge.
The new ink cartridge has an air bubble.
The wrong Brother model ink cartridge
was installed.
If you are using non Brother Original ink,
the machine may not detect the ink
volume.
The machine has a mechanical problem.
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
The Brother machine and your mobile
device cannot communicate during the
Wi-Fi Direct network configuration.
The scanner cover is not locked in the
closed position.
Action
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam Inside/Front).
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See Related Information: Replace the Ink
Cartridges.
Replace the ink cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
Slowly turn the ink cartridge so that the
ink supply port is pointing downwards,
and then reinstall the cartridge.
Check the model numbers of the ink
cartridges and install the correct ink
cartridges.
Replace the ink cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
Disconnect the machine from the power
for several minutes, and then reconnect it.
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Make sure there are no other devices
trying to connect to the Wi-Fi Direct
network, and then try to configure the Wi-
Fi Direct settings again.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are using the PIN Method of
WPS, make sure you have entered the
correct PIN.
Lift the scanner cover and then close it
again.
Make sure the interface cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
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