Troubleshooting Chart; Limited Warranty - STA-RITE D125 Series Installation, Operation & Parts Manual

TROUBLESHOOTING CHART

SYMPTOM
Pump won't start or run.
Pump starts and stops
too often.
Pump won't shut off.
Pump operates but
delivers little or no water.
STA-RITE warrants to the original consumer purchaser ("Purchaser" or "You") of the products listed below, that they will be
free from defects in material and workmanship for the Warranty Period shown below.
Product
Water Systems Products — jet pumps,
small centrifugal pumps, submersible pumps
and related accessories
Pro-Source TM Composite Tanks
Pro-Source TM Steel Pressure Tanks
Pro-Source TM Epoxy-Lined Tanks
Sump/Sewage/Effluent Products
Our warranty will not apply to any product that, in our sole judgement, has been subject to negligence, misapplication,
improper installation, or improper maintenance. Without limiting the foregoing, operating a three phase motor with single
phase power through a phase converter will void the warranty. Note also that three phase motors must be protected by
three-leg, ambient compensated, extra-quick trip overload relays of the recommended size or the warranty is void.
Your only remedy, and STA-RITE's only duty, is that STA-RITE repair or replace defective products (at STA-RITE's choice).
You must pay all labor and shipping charges associated with this warranty and must request warranty service through the
installing dealer as soon as a problem is discovered. No request for service will be accepted if received after the Warranty
Period has expired. This warranty is not transferable.
STA-RITE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES
WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE
DURATION EXPRESSLY PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on the duration
of an implied warranty, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal
rights and You may also have other rights which vary from state to state.
This warranty supersedes and replaces all previous warranty publications.
PROBABLE CAUSE(S)
Blown fuse.
Low line voltage.
Defective motor.
Defective float switch.
Impeller.
Float obstructed.
Backflow of water from piping.
Faulty float switch.
Defective float switch.
Restricted discharge
(obstacle in piping).
Float obstructed.
Low line voltage.
Something caught in impeller.
Worn or defective parts or
plugged impeller.
Check valve installed without
vent hole.

LIMITED WARRANTY

STA-RITE INDUSTRIES
293 Wright St., Delavan, WI 53115
CORRECTIVE ACTION
If blown, replace with fuse of proper size.
If voltage under recommended minimum, check size of wiring from
main switch on property. If OK, contact power company or hydro authority.
Replace pump.
Replace float switch.
If impeller won't turn, remove lower pump body and locate source of binding.
Remove obstruction.
Install or replace check-valve.
Replace float switch.
Replace float switch.
Remove pump and clean pump and piping.
Remove obstruction.
If voltage under recommended minimum, check size of wiring from main
switch on property. If OK, contact power company or hydro authority.
Clean out impeller.
Clean impeller if plugged; otherwise replace pump.
Drill a 1/16" - 1/8" (1.6mm - 3.2mm) dia. hole between pump
discharge & check valve.
Warranty Period
whichever occurs first:
12 months from date of original installation, or
18 months from date of manufacture
5 years from date of original installation
5 years from date of original installation
3 years from date of original installation
12 months from date of original installation, or
18 months from date of manufacture
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