Troubleshooting - Phonak Roger NeckLoop User Manual

6. Troubleshooting

Problem
I cannot switch on the Roger
NeckLoop.
I cannot hear sound from the
Roger microphone.
A crossed out 'Connect' icon
is visible in the display.
26
Causes
The battery is empty.
One or all devices are switched off.
The T-coil in the hearing instrument
is not activated.
Roger NeckLoop is not connected to
your Roger microphone.
The volume is too low.
The Roger microphone is muted.
One or all Roger microphones are
switched off.
Roger NeckLoop is out of range of
the Roger microphone.