3. Getting started Step 1. Charge your Roger MyLink Step 2. Detach the neckloop Step 3. Hang Roger MyLink around the neck and reattach the loop Step 4. Switch Roger MyLink on Step 5. Choose how to wear Roger MyLink Step 6.
Page 3
4. Using headphones Step 1. Plug the headphones into Roger MyLink’s headphone socket Step 2. Turn Roger MyLink on Step 3. Put the headphones on 5. More detailed information 6. Troubleshooting 7. Important information 7.1 Hazard warnings 7.2 Product safety information 7.3 Other important information...
1. Welcome Congratulations on choosing Roger MyLink from Phonak. Roger MyLink is an easy-to-use and affordable Roger receiver suitable for use with any hearing aid featuring a T-Coil (from Phonak or any other manufacturer). Roger MyLink is compatible with most Roger microphones from Phonak.
Roger Pen. The Roger microphone transmits the speaker’s voice wirelessly to your hearing aids via the Roger MyLink. You only need to activate the T-Coil in your hearing aid(s) to hear the speaker’s voice loud and clear in your ear(s).
2.1 Compatibility Your hearing aids must feature a T-Coil to receive speech signals from Roger MyLink. Please ask your hearing care professional if you are unsure whether or not your hearing aids have a T-Coil. A compatible Roger microphone is also required to pick up the voice of the speaker.
Page 8
2. Getting to know your Roger MyLink a Volume control b On/off a Charging socket b Headphone socket (2.5 mm)
2.3 Indicator light Green light Orange light a Battery almost exhausted b Battery completely exhausted c Charging d Charging complete e Volume control: minimum /maximum position f Volume control: middle position...
Page 10
2. Getting to know your Roger MyLink General Switching Roger MyLink on The green light is visible for 3 seconds Battery status 60 seconds 3 orange flashes (and 3 beeps), repeated every 60 seconds 10 orange flashes (and 10 beeps)
Page 11
Meaning User action Roger MyLink has been Switch on the Roger switched on and is microphone and set the ready for use. hearing aids to the T-Coil program. Battery is almost empty. Charge Roger MyLink as soon as possible (within an hour).*...
Page 12
2. Getting to know your Roger MyLink Charging Green double-flashes every 5 seconds The green light is constantly visible Volume One orange flash (and a double beep) One green flash (and a single beep)
Page 13
Meaning User action Roger MyLink is connected Wait until battery is to the charger and is charged. Charging a being charged. completely exhausted battery takes around two hours. The battery will be 80% charged within one hour. Roger MyLink’s battery is Unplug the charger.
3. Getting started Step 1. Charge your Roger MyLink Fully charge Roger MyLink and your Roger microphone before using the system for the first time. An empty Roger MyLink battery is: J 80% charged after one hour J 100% charged after two hours Plug the charging unit into an easily accessible power socket.
Page 15
Plug the connector from the charger into the Roger MyLink charging socket. J Once fully charged, Roger MyLink can be used for 10 or more hours. J Roger MyLink cannot be used when the charger is still attached.
It may be necessary to contact your hearing care professional to enable the T-Coil program in your hearing aids. Step 8. Connect Roger MyLink to your Roger microphone Hold Roger MyLink within 10 cm / 4 inches of your Roger microphone and press Connect on the Roger microphone.
Page 19
Step 8 is only required the first time you use Roger MyLink. Roger MyLink will then remain connected with your microphone even after Roger MyLink has been rebooted. Ready!
3. Getting started Step 9. Adjust Roger MyLink’s volume Volume up Volume down Short button press: The volume will increase / decrease only slightly. Long button press: The volume will continue to increase / decreased until you stop pressing the button.
People who do not wear hearing aids can use Roger MyLink with headphones. To benefit from maximum hearing comfort, we recommend using official Roger MyLink headphones. Step 1. Plug the headphones into Roger MyLink’s headphone socket Step 2. Turn Roger MyLink on...
Step 3. Put the headphones on J The neckloop is automatically switched off when the headphones are attached (to save battery power). J Use Roger MyLink’s volume control to increase or decrease the volume of the transmitted signal (see page 20).
5. More detailed information Operating range: Up to 20 meters / 66 feet Battery: Rechargeable Lithium-Polymer accumulator Power supply: 7.5 VDC / 250 mA Wireless: 2.4 GHz...
The following is a summary of frequently asked questions about Roger MyLink and our answers to them. Most probable cause Solution The green light is not visible when Roger MyLink is switched on J Battery is completely J Charge Roger MyLink exhausted...
Page 25
Most probable cause Solution The signal is interrupted during audio streaming J Roger MyLink is too far away J Move closer to the Roger from the Roger microphone microphone to move within its operating range J Roger MyLink is shielded by an J Adjust the device orientation obstacle (e.g.
Persons with pacemakers or other medical devices should ALWAYS consult their physician, the manufacturer of their device BEFORE using the Roger MyLink. The use of Roger MyLink with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer.
Page 27
Troubleshooting section of this User Guide, consult your hearing care professional. Your Roger MyLink should only be repaired by an authorized service center. Changes or modifications to this device that were not explicitly approved by Phonak are not permitted.
Only use accessories that are approved by Phonak AG. When operating machinery, ensure that no parts of your Roger MyLink can get caught in the machine. Do not charge Roger MyLink while it is on your body. 7.2 Product safety information Protect the Roger MyLink from excessive moisture...
Page 29
Roger MyLink to its different cables. Protect all openings (microphones, audio input and charger) from dirt and debris. If the Roger MyLink has been dropped or damaged, if it overheats during charging, has a damaged cord or plug, or has been dropped into liquid, stop using your Roger MyLink and contact your hearing care professional.
Page 30
7. Important information When the Roger MyLink is not in use, turn it off and store it safely. The Roger MyLink has a built-in rechargeable battery. This battery can be charged and discharged hundreds of times but may eventually wear out. The battery may then only be replaced by authorized personnel.
Roger MyLink’s operating range. J Roger MyLink collects and stores internal technical data. This data may be read by a hearing care professional in order to check the device, as well as to help you use your device correctly.
J Avoid exposing the receiver to hair spray or other cosmetic chemicals. J The sensitivity of the hearing aid microphone may be reduced by the use of your Roger MyLink and therefore environmental awareness may be reduced. 7.4 International use J The Roger MyLink is operating in the 2.4GHz ISM...
8. Service and warranty 8.1 Local warranty Please ask the hearing care professional, where you purchased your Roger MyLink, about the terms of the local warranty. 8.2 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects.
Page 34
8. Service and warranty 8.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office.
9. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment. CE mark applied 2013...
Page 36
9. Information and explanation of symbols This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety. Australian EMC and Radiocom- munications compliance label. Operating This device is designed such that conditions...
Page 37
Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit) Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. Atmospheric pressure: 500hPA to 1100 hPA.
Page 38
9. Information and explanation of symbols The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal.
Page 40
Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com/phonak-roger...
Need help?
Do you have a question about the Roger Mylink and is the answer not in the manual?
Questions and answers