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OUTPUTS
All 3 outputs can be configured as either N.O or N.C as required. Output 1 is defaulted to indicate a total path
fail condition to the control panel. Output 1 can be reconfigured to indicate another path failure type, Output 2
can be configured to indicate a path fail condition or be used as a manual trigger and Output 3 can be used as
a manual trigger. To make any amendments please use the My Base App.
IF THE DEVICE IS POWERED BY A 24V (FIRE PANEL), THE + TERMINAL SHOWN WILL STILL DELIVER 12V
Figure 6 - Example of Fault Output Wiring
DIAL CAPTURE
DualCom Pro 2 simulates and replaces the phone line connection to the control panel's Digi-Modem. The
control panel's Digi-Modem must use one of the following alarm formats: Fast Format
the event the control panel needs to send a signal to the ARC, DualCom Pro 2 will capture the message and
forward it, via Gemini, to the ARC. The Digi-Modem must have an ARC telephone number (ie 01) and account
number (ie 1234) programmed for Dial Capture to work. If you want to monitor the Dial Capture connection,
you will need to connect an output configured as PSTN line fault on your control panel, to one of the
DualCom's inputs. That input then needs to be designated as Dial Capture Fail at your ARC.
*Please confirm compatibility of Fast Format with DualCom Pro 2 via your ARC.
PANEL CONNECTION
Your device will come pre-configured without a panel connection (pins only). To enable serial connection to a
control panel, go to the My Base App and select the panel type.
Panel guides can be found by clicking the panel type (after selection) via the My Base App; scanning the QR
code below or by visiting the Installer Zone on our website.
SERIAL / RS232 / 485 / TTL PANEL CONNECTIONS
As standard, DualCom Pro 2 is supplied with a serial cable compatible with Honeywell (RS485), Orisec (TTL),
Pyronix (RS232), Texecom (TTL) and HKC (TTL) panels. Other types may require an additional cable/plug-in that
can be purchased on our Installer Shop. It is possible to use pins and serial cable together, if required.
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, Contact ID or SIA. In
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