RECEIVING & INSPECTING THE SYSTEM
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Use caution when lifting and check package for damage.
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Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A
shipment may include one or more boxes containing accessories.
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Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
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Write any discrepancy or visual damage on the bill of lading before signing.
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Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation
location, piped, and evacuated during this time.
NOTE: WhisperKOOL units are manufactured in the USA and tested prior to shipment.
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Review the packing slip to verify contents.
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Check the model number to ensure it is correct.
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Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information,
Check all shipped boxes for the following contents:
Main Evaporator Box
(1) Platinum Split evaporator
unit
Wall-Mounted Accessory Kit
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Retractable bottle probe
Ducted Accessory Kit
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Stainless steel bottle probe (50-ft cord)
(1) Platinum Evaporator Wall-Mounting Template
Please leave the unit in its original box until you are ready for installation. This will allow you to move the product safely without
damaging it. When you are ready to remove the product from the box, refer to the installation instructions.
TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit.
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contact WhisperKOOL Customer Service immediately.
Documentation bag:
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Platinum Split H.E. owner's manual
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R-134a H.E split system warranty checklist
Accessory kit bag:
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Evaporator installation hardware bag
(KDT and 24V unit)
KDT unit only
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Flush mount template
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KDT Plus display cable (50 feet)
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KDT Plus wall mount bracket assembly
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KDT Plus flush mount bracket assembly
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KDT Plus display assembly
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KDT Plus Hardware bag
(1) Filter grille
(1) Duct plenum
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(2) 1/2" x 1/2" nylon barbed fitting
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(1) 1/2" barbed tee
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(1) Double-D strain relief
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(4) 3/4" adhesive cable tie mounts
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(2) Small cable ties
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(4) #8 x 13/4" hex-head screws
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(1) 11/16" OD Grommet
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(2) ½" nylon hole plugs
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(4) #6 x 1" PHP zinc Type A screws
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(4) 8-10 x 7/8" Plastic Screw Anchor
Main Condensing Unit
(1) Condensing unit