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MINI PLATINUM SPLIT H.E. OWNER'S MANUAL NOTICE: To activate the split system warranty, the installing certified HVAC/R service tech must complete the split system warranty checklist and send back to WhisperKOOL.
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WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.
INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit WhisperKOOL.com.
8. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is recommended. If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further questions or concerns, or need assistance, please contact WhisperKOOL's Customer Service at 1-800-343-9463. Please be sure all testing has been completed prior to contacting Customer Service.
PREPARING THE WINE CELLAR The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Improp-erly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and other negative side effects. It is highly recommended that you obtain the assistance of a wine storage professional.
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Mounting the Evaporator Unit The evaporator unit must be mounted within 18“ of the top of the room in order to achieve sufficient cooling. As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently cool environment by capturing the warm air and replacing it with cool air.
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Ventilation The necessity of dissipating heat away from the condensing unit is critical to the unit’s performance and cannot be overstated. As the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventilation is required in order to dissipate heat away from the condensing unit.
RECEIVING & INSPECTING THE SYSTEM Upon receiving your unit: • Use caution when lifting and check package for damage. • Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A shipment may include one or more boxes containing accessories. •...
QUICK REFERENCE GUIDE Front / Side View Evaporator unit Filter grille Rear / Side View Mounting keyholes (4) R E A R V I E W THROUGH THE WALL (Option 1) Knockout for wiring Line set knockout Knockout for drain line Knockout for KDT unit bottle probe or 24V thermostat wiring...
LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) - KDT Our cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe con-tains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity.
ITEMS TO ROUTE BEFORE INSTALLING THE EVAPORATOR UNIT - KDT Route the line set from the condensing unit to the desired evaporator unit installation location. Route the communication cable from the desired location to the evaporator installation location. Route the display cable from the desired location to the evaporator installation location. Route the bottle probe cable from the desired thermostat bottle location to the evaporator unit installation location.
24V THERMOSTAT KIT WIRING INSTRUCTIONS The 24V thermostat conversion kit requires a standard 18-5 thermostat wire to be run from the evaporator unit to the thermostat. The white wire will not be used, as there is no heating function. (Some thermostats need a common wire and some do not;...
INSTALLING THE EVAPORATOR UNIT Note: The evaporator is designed to be mounted on two standard wall studs spaced 16” apart. 1. Locate two (2) wall studs in the desired mounting location. 2. Mark vertical lines on each stud 16” apart. Note: The top of the unit must be installed a minimum 3.
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INSTALLING THE EVAPORATOR UNIT, CONTINUED 10. Using a 1/4” wrench or socket, tighten the accessible mounting screws on the left-hand side of the interior of the unit. Note: For ease of installation, remove the top panel after securing unit to wall. 11.Connect the lineset piping according to the instructions on page 15 12.
CONNECTING THE LINESET 11.Connect the refrigerant piping according to these instructions 1. Cut the pipes When cutting the pipes make sure to take extra care and cut and flare them properly. This will ensure a proper connection and minimize the need for maintenance a.
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CONNECTING THE LINESET, CONTINUED PIPING EXTENSION BEYOND FLARE FORM Flare form Outer Diameter of A (in.) Pipe (in) Max. Min. Ø 1/4” 0.0275” 0.05” Ø 3/8” 0.063” 0.04” Ø 1/2” 0.04” 0.07” Ø 5/8” 0.078” 0.086” Ø 3/4” 0.078” 0.094" Pipe e.
DRAIN LINE Condensation Drain Line (not provided, but required) The condensation drain line tube moves excess condensation from the evaporator unit to a proper discharge location. It is important for the drain line tube to be properly connected in order to prevent leakage and other problems associ- ated with excess condensation.
REMOTE DISPLAY: INSTALLATION AND CONFIGURATION - KDT Tools needed:5/16” drill bit, 3/16” drill bit, drywall saw, level, pencil What’ s included: Display panel, wall mount bracket, °F Display panel Wall mount bracket Flush mount bracket Flush mount template WALL MOUNT BRACKET INSTALLATION 1.
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WALL MOUNT BRACKET INSTALLATION, CONTINUED 2. Using a drill with a 3/16 drill four holes in the drywall for the screws. Insert the four (4) provided drywall anchors into the drywall, then tap them in with a hammer until they are flush with the wall. 3.
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WALL MOUNT BRACKET INSTALLATION, CONTINUED NOTE: Before you continue to Step 4, locate the area where the display will be mounted. You may route the display wire into the housing one of three ways: either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket.
FLUSH MOUNT BRACKET INSTALLATION - KDT 1. Square the flush mount template on the wall 2. Peel the backing off the template and stick it to the wall, aligning the bottom edge with the line drawn in Step 1. using a level. Then draw a 3” line along the bottom edge of the template.
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FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 5. Remove the backing from the double-sided tape on the flush mount bracket. 6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the bottom. Press the bracket firmly against the wall. WALL HOLE CUTOUT...
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FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 7. Connect the end of the display cable to the JST connector on the display panel. DISPLAY BRACKET 8. Place the display on the flush mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket.
EVAPORATOR UNIT WIRING DIAGRAM - KDT BLACK BLUE Capacitor BLACK BLACK 115V LINE YELLOW WHITE 115V NEUTRAL GREEN GROUND GREEN YELLOW BLACK 120mm BLACK WHITE Blower WHITE 24V WIRES TO CONDENSING UNIT Page 24...
LINE SET PIPING DIAGRAMS Reverse oil return bend These are two suggested examples Downward slope Oil saving bend for running the line set from the coil pitched toward to the condensing unit. Example 1 Evaporator compressor " / 10' is specifically applicable when Coil the system is installed with the condensing unit below or leveled to...
Troubleshooting Guide. Communication Cable Operation WhisperKOOL’s split systems operate like traditional air conditioners where there is wiring between the condensing unit and the evaporator unit. WhisperKOOL Cassette Condensing Unit systems do not utilize a solenoid valve or low-pressure switch, which allows the system to run like a residential HVAC system.
CONDENSING UNIT WIRING 1. Locate or install an electrical disconnect box near the outdoor condensing unit per electrical code. 2. Remove electrical cover plate from unit. 3. Connect wiring for: 24V contactor (communication cable), L1, L2, and Ground as identified by terminal block label. 4.
INSTALLING THE CONDENSING UNIT Step 1: Select installation location Before installing the outdoor unit, you must choose an appropriate location. The following are standards that will help you choose an appropriate location for the unit. Proper installation locations meet the following standards: •...
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INSTALLING THE CONDENSING UNIT(CONTINUED) If you will install the unit on the ground or on a concrete mounting platform, do the following: 1. Mark the positions for four expansion bolt based on dimensions in the Unit Mounting Dimensions chart. 2. Pre-drill holes for expansion bolts. 3.
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INSTALLING THE CONDENSING UNIT (continued) Line Set Piping Size Line Set Length <25ft 26-50ft 50-100ft Wall Mount H.E. Horizontal Tubing ” 1/2” Suction Line Vertical Rise ” Horizontal Tubing 1/4” Liquid Line Vertical Rise 1/4” Line set piping size is determined by the unit size and the line set length. Determine the length before selecting the size. For the vertical rise on the suction and liquid lines refer to the line set piping examples previously shown.
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INSTALLING THE CONDENSING UNIT(continued) Charging • The chart below provides the approximate refrigerant charge amount for initial startup based on the line set length. Please see the chart below for the initial charge amount. The installing technician may still need to add additional charge and dial in the desired subcooling to achieve optimum performance.
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INSTALLING THE CONDENSING UNIT(continued) Finalizing the Installation • Confirm the entire suction line from the evaporator unit to the condensing unit is insulated using cellular insulation or equivalent. Seal all seams with Armaflex 520 Foam Insulation Adhesive or equivalent. • Confirm that the control is displaying the correct temperature and that no alarms are present. Approximate Operating Pressures (Cellar temperature 55°F) Temp.
View/Change Setpoint Scroll Button Enter User Menu Change Setpoint Power On/Off Unlock Button (hold for 5 sec) (hold for 1 sec) PLATINUM MINI SPECIFICATIONS Mini H.E. Condenser Mini Evaporator Model (Fan Coil Unit) (Air-Cooled Condensing Unit) 1750 cu. ft. Cellar Size...
CONTROLLER FUNCTIONS Button Normal Functions °F INITIAL STARTUP When the unit is plugged in and power is sent to the controller, a beep will sound, confirming that the controller is getting power. All LEDs on the display will blink three times. Three dashes will then appear on the screen.
ICON GLOSSARY Icon Meaning SNOWFLAKE Blinking: The unit is calling for cooling, but must wait five minutes before restarting the com- pressor. This five-minute delay serves as an Anti-Short Cycle for the compressor’s protection. Constant: The unit is in cooling mode and the condensing unit is running. DRIPPING SNOWFLAKE The unit is undergoing an Anti-Frost Cycle.
ALARM CODES Code Cause Solution The following alarm codes will be displayed on the screen along with the alarm icon. Bottle probe is not connected Attach bottle probe to circular connector Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections between the bottle probe and the circuit board.
USER MENU The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and DOWN ARROW buttons to adjust a parameter.
TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator unit Possible cause Solution Evaporator filter or coil is dirty Remove the filter and wash it, then clean the coil with a vacuum. If coil is very dirty, use a spray bottle with a small amount of liquid dish detergent or coil cleaner.
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TROUBLESHOOTING GUIDE (CONTINUED) Unit leaks water Possible cause Solution Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Disconnect drain and clear it out;...
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TROUBLESHOOTING GUIDE (CONTINUED) Units equipped with the 24V Thermostat Conversion Kit: Does not power up or run Possible cause Solution Batteries on thermostat have lost their charge Change batteries Thermostat wired incorrectly Check wiring on 24V thermostat and correct Wiring issue at evaporator unit (fan coil unit) Contact Customer Service for troubleshooting Condensation levels are critical and prevent the unit from running Contact Customer Service for troubleshooting...
SYSTEM OPERATION-KDT Initial Start-Up The compressor will remain off until the evaporator coil reaches 40°F, or for a maximum of one hour. The unit will then When the unit is plugged in and power is sent to the controller, a beep will sound, confirming that the controller is getting return to normal operation.
SYSTEM OPERATION-24V Initial Start-Up Set the thermostat to COOL and fan switch to AUTO. Lower the setpoint to the desired cellar temperature. (A temperature of 55°F is the recommended setpoint.) See thermostat instructions for details. Indoor Fan Operation If the fan switch on the thermostat is in the AUTO position, it will run only during the cooling cycle.
MAINTENANCE SCHEDULE Monthly 1. Check for debris surrounding condensing unit (leaves, branches, trash, etc); remove all obstructions 2. Check for unusual noise or vibration 3. Check the drain line to see if it is above the waterline (if draining into a vessel) Semi - 1.
TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: •...
WhisperKOOL warrants against defects in material and workmanship as follows: 1. LABOR — For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or installing warranty parts.
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6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence that the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKOOL in order to obtain limited warranty service.
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WhisperKOOL Customer Service to arrange for replacement under the warranty guidelines. When a claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid from WhisperKOOL at retail price. Upon installation of the new condenser skid by a certified HVAC/R Technician, the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation Checklist to WhisperKOOL Customer Service for approval.
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County of San Joaquin, State of California, and all parties, WhisperKOOL, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKOOL of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
WhisperKOOL 209-466-4606 warranty@whisperkool.com B. Technical Assistance. WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to ATTN: Warranty Registration 4:00 p.m. PST. The Customer Service representative will be able to assist you with your questions and warranty 1738 E. Alpine Avenue...
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WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1(800) 343-9463 www.whisperkool.com...
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