WhisperKool Platinum Split H.E. PS4000 Owner's Manual
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- Page 1 PLATINUM SPLIT H.E. OWNER'S MANUAL Platinum Split H.E. PS4000 Platinum Split H.E. PS8000 NOTICE: To activate the split system warranty, the installing certified HVAC/R service tech must complete the split system warranty checklist and send back to WhisperKOOL.
- Page 2 WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.
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Page 3: Table Of Contents
Table Of Contents Introduction……………………………………………………………………………………... Page 2 Page 3 Before You Start ………………………………………………………………………………… Preparing The Wine Cellar……………………………………………………………………... Page 4 Receiving & Inspecting The System…………………………………………………………… Page 7 Quick Reference Guide…………………………………………………………………………. Page 8 Page 9 Liquid-Measuring Thermostat System( Bottle Probe)-KDT…………………………………. Items To Route Before Installing The Evaporator Unit-KDT………………………………….. Page 10 24V Thermostat Conversion Kit Wiring Instructions…………………………………………... -
Page 4: Introduction
INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit WhisperKOOL.com. -
Page 5: Before You Start
8. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is recommended. If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further questions or concerns, or need assistance, please contact WhisperKOOL's Customer Service at 1-800-343-9463. Please be sure all testing has been completed prior to contacting Customer Service. -
Page 6: Preparing The Wine Cellar
PREPARING THE WINE CELLAR The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Improp-erly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and other negative side effects. It is highly recommended that you obtain the assistance of a wine storage professional. - Page 7 Mounting the Evaporator Unit The evaporator unit must be mounted within 18“ of the top of the room in order to achieve sufficient cooling. As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently cool environment by capturing the warm air and replacing it with cool air.
- Page 8 Ventilation The necessity of dissipating heat away from the condensing unit is critical to the unit’s performance and cannot be overstated. As the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventilation is required in order to dissipate heat away from the condensing unit.
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Page 9: Receiving & Inspecting The System
Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation location, piped, and evacuated during this time. NOTE: WhisperKOOL units are manufactured in the USA and tested prior to shipment. •... -
Page 10: Quick Reference Guide
QUICK REFERENCE GUIDE Front / Side View Evaporator unit Filter grille Rear / Side View Mounting keyholes (4) R E A R V I E W THROUGH THE WALL Option 1 Knockout for wiring Line set knockout Knockout for drain line INSIDE CELLAR Option 2 Knockout for drain line... -
Page 11: Liquid-Measuring Thermostat System( Bottle Probe)-Kdt
LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) - KDT Our cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe con-tains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. Setting up the Bottle Probe: Figure 1 1. -
Page 12: Items To Route Before Installing The Evaporator Unit-Kdt
ITEMS TO ROUTE BEFORE INSTALLING THE EVAPORATOR UNIT - KDT Route the line set from the condensing unit to the desired evaporator unit installation location. Route the display cable from the desired location to the evaporator installation location. Route the bottle probe cable from the desired thermostat bottle location to the evaporator unit installation location. -
Page 13: Thermostat Conversion Kit Wiring Instructions
24V THERMOSTAT KIT WIRING INSTRUCTIONS The 24V thermostat conversion kit requires a standard 18-5 thermostat wire to be run from the evaporator unit to the thermostat. The white wire will not be used, as there is no heating function. (Some thermostats need a common wire and some do not;... -
Page 14: Preparing The Evaporator Unit
PREPARING THE WALL-MOUNTED EVAPORATOR (FAN COIL) UNIT Required Tools: • • Drill Drywall saw • 5/32” drill bit • Ladder • • Level 1/4” socket drill bit • • 1/4” wrench Pliers • Phillips-head screwdriver • Pencil • Tape measure Drain Pan Power Remove the knockouts that you will be using to route... -
Page 15: Installing The Evaporator Unit
INSTALLING THE WALL-MOUNTED EVAPORATOR UNIT Refer to the Wall-Mounted Evaporator Unit Installation Template for more information about mounting the wall-mounted evaporator unit. Locate two (2) wall studs in the desired mounting location spaced 16” on center. Mark vertical lines on each stud 16” apart. Mark an intersecting horizontal line at the desired height of the unit. -
Page 16: Preparing The Fully Ducted Evaporator Unit
PREPARING THE FULLY DUCTED EVAPORATOR UNIT Remove the knockouts that you will be using to Power route the line set, power wires, display cable, bottle probe, and drain line. Remove the insulation from the knockout holes. For ease of installation, remove the nine (9) Line set screws securing the top and remove the top. -
Page 17: Installing The Fully Ducted Evaporator
INSTALLING THE FULLY DUCTED EVAPORATOR 1. Route the liquid and suction lines through the knockouts in the housing. 2. Connect line set flare fittings to unit line set fittings. 3. Insulate the suction line using Armaflex or similar insulation. 4. Using the cable ties and cable tie mounts provided, secure the drain line to the bottom of the housing to ensure a downward slope. -
Page 18: Connecting The Lineset
CONNECTING THE LINESET Connect the refrigerant piping according to these instructions 1. Cut the pipes When cutting the pipes make sure to take extra care and cut and flare them properly. This will ensure a proper connection and minimize the need for maintenance a. - Page 19 CONNECTING THE LINESET, CONTINUED PIPING EXTENSION BEYOND FLARE FORM Flare form Outer Diameter of A (in.) Pipe (in) Max. Min. Ø 1/4” 0.0275” 0.05” Ø 3/8” 0.063” 0.04” Ø 1/2” 0.04” 0.07” Ø 5/8” 0.078” 0.086” Ø 3/4” 0.078” 0.094" Pipe e.
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Page 20: Installing The Wall Mount Kit
INSTALLING THE WALL MOUNT KIT 1. If removed, reinstall the top panel of the unit housing. 2. Align the front grille with the four (4) ball studs on the housing. Push the front grille onto the ball studs until it snaps into place. -
Page 21: Drain Line
DRAIN LINE Condensation Drain Line (not provided, but required) The condensation drain line tube moves excess condensation from the evaporator unit to a proper discharge location. It is important for the drain line tube to be properly connected in order to prevent leakage and other problems associ- ated with excess condensation. -
Page 22: Wall Mount Bracket Installation
REMOTE DISPLAY: INSTALLATION AND CONFIGURATION - KDT Tools needed:5/16” drill bit, 3/16” drill bit, drywall saw, level, pencil What’ s included: Display panel, wall mount bracket, °F Display panel Wall mount bracket Flush mount bracket Flush mount template WALL MOUNT BRACKET INSTALLATION 1. - Page 23 WALL MOUNT BRACKET INSTALLATION, CONTINUED 2. Using a drill with a 3/16 drill four holes in the drywall for the screws. Insert the four (4) provided drywall anchors into the drywall, then tap them in with a hammer until they are flush with the wall. 3.
- Page 24 WALL MOUNT BRACKET INSTALLATION, CONTINUED NOTE: Before you continue to Step 4, locate the area where the display will be mounted. You may route the display wire into the housing one of three ways: either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket.
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Page 25: Flush Mount Bracket Installation
FLUSH MOUNT BRACKET INSTALLATION - KDT 1. Square the flush mount template on the wall 2. Peel the backing off the template and stick it to the wall, aligning the bottom edge with the line drawn in Step 1. using a level. Then draw a 3” line along the bottom edge of the template. - Page 26 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 5. Remove the backing from the double-sided tape on the flush mount bracket. 6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the bottom. Press the bracket firmly against the wall. WALL HOLE CUTOUT...
- Page 27 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 7. Connect the end of the display cable to the JST connector on the display panel. DISPLAY BRACKET 8. Place the display on the flush mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket.
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Page 28: Platinum Spit Evaporator Wiring Diagram - Kdt
PLATINUM SPLIT EVAPORATOR WIRING DIAGRAM - KDT BLACK BLUE BLACK BLACK 115V LINE YELLOW WHITE 115V NEUTRAL GREEN GROUND Green GREEN WHITE White Evaporator Black WHITE 24V WIRES TO CONDENSING UNIT Page 26 08/04/21... -
Page 29: Platinum Split Evaporator Wiring Diagram - 24V
PLATINUM SPLIT EVAPORATOR WIRING DIAGRAM - 24V WHITE Neutral Line White Yellow Blue Black Blue Black Blue Blue Black Page 27 08/04/21... -
Page 30: Condensing Unit Wiring Diagram
CONDENSING UNIT WIRING DIAGRAM Page 28 08/04/21... -
Page 31: Line Set Piping Diagram
LINE SET PIPING DIAGRAMS Reverse oil return bend These are two suggested examples Downward slope Oil saving bend for running the line set from the coil pitched toward to the condensing unit. Example 1 Evaporator compressor " / 10' is specifically applicable when Coil the system is installed with the condensing unit below or leveled to... -
Page 32: Preparing The Condensing Unit
Provide a weatherproof disconnect for the condensing unit if it is located outside. Power surges and spikes can damage sensitive electrical equipment. WhisperKOOL recommends plugging the unit into a surge protector or power conditioner in order to protect your system. As outlined in our terms and conditions, power surges and spikes are not covered under warranty. -
Page 33: Condensing Unit Wiring
CONDENSING UNIT WIRING 1. Locate or install an electrical disconnect box near the outdoor condensing unit per electrical code. 2. Remove electrical cover plate from unit. 3. Connect wiring for: 24V contactor (communication cable), L1, L2, and Ground as identified by terminal block label. 4. -
Page 34: Installing The Condensing Unit
INSTALLING THE CONDENSING UNIT Step 1: Select installation location Before installing the outdoor unit, you must choose an appropriate location. The following are standards that will help you choose an appropriate location for the unit. Proper installation locations meet the following standards: •... - Page 35 INSTALLING THE CONDENSING UNIT(CONTINUED) If you will install the unit on the ground or on a concrete mounting platform, do the following: 1. Mark the positions for four expansion bolt based on dimensions in the Unit Mounting Dimensions chart. 2. Pre-drill holes for expansion bolts. 3.
- Page 36 INSTALLING THE CONDENSING UNIT (continued) Line Set Piping Size Line Set Length <25ft 26-50ft 50-100ft Platinum 4000/8000 H.E. Horizontal Tubing ” ” Suction Line ” Vertical Rise Horizontal Tubing 1/4” Liquid Line Vertical Rise 1/4” Line set piping size is determined by the unit size and the line set length. Determine the length before selecting the size. For the vertical rise on the suction and liquid lines refer to the line set piping examples previously shown.
- Page 37 INSTALLING THE CONDENSING UNIT(continued) Charging • The chart below provides the approximate refrigerant charge amount for initial startup based on the line set length. Please see the chart below for the initial charge amount. The installing technician may still need to add additional charge and dial in the desired subcooling to achieve optimum performance.
- Page 38 INSTALLING THE CONDENSING UNIT(continued) Finalizing the Installation • Confirm the entire suction line from the evaporator unit to the condensing unit is insulated using cellular insulation or equivalent. Seal all seams with Armaflex 520 Foam Insulation Adhesive or equivalent. • Confirm that the control is displaying the correct temperature and that no alarms are present. Approximate Operating Pressures (Cellar temperature 55°F) Temp.
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Page 39: 4000 Unit Specifications
WALL-MOUNTED UNIT SPECIFICATIONS Evaporator unit Filter grille Platinum Split Wall Mount 4000 Platinum Split 4000 H.E. Condenser Model (Fan Coil Unit) (Air-Cooled Condensing Unit) 1000 cu. ft.* Cellar Size BTU/h (60°F condenser air intake 4565/5273 temperature) Sensible/Total BTU/h (75°F condenser air intake H.E. - Page 40 FULLY DUCTED UNIT SPECIFICATIONS Supply air Return air Duct plenum Platinum Split Ducted 4000 Platinum Split 4000 H.E. Condenser Model (Fan Coil Unit) (Air-Cooled Condensing Unit) 1000 cu. ft. * Cellar Size BTU/h (60°F condenser air intake 4463/5154 temperature) Sensible/Total BTU/h (75°F condenser air intake H.E.
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Page 41: 8000 Unit Specifications
WALL-MOUNTED UNIT SPECIFICATIONS Evaporator unit Filter grille Platinum Split Wall Mount 8000 Platinum Split 8000 H.E. Condenser Model (Fan Coil Unit) (Air-Cooled Condensing Unit) 1750 cu. ft.* Cellar Size BTU/h (60°F condenser air intake 4814/5687 temperature) Sensible/Total H.E. Condenser (Air-Cooled BTU/h (75°F condenser air intake 4455/4997 Condensing Unit) - Page 42 FULLY DUCTED UNIT SPECIFICATIONS Supply air Return air Duct plenum Platinum Split Ducted 8000 Platinum Split 8000 H.E. Condenser Model (Fan Coil Unit) (Air-Cooled Condensing Unit) 1750 cu. ft.* Cellar Size BTU/h (60°F condenser air intake 4641/5415 temperature) Sensible/Total BTU/h (75°F condenser air intake H.E.
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Page 43: Display Layout
° ° DISPLAY LAYOUT Alarm is present Compressor is on Fan is on Anti-Frost Cycle running °F Scroll Button Return to Previous Menu Change Setpoint View/Change Setpoint Scroll Button Enter User Menu Change Setpoint (hold for 3 sec) Unlock Button Power On/Off (hold for 1 sec) Page 41... -
Page 44: Controller Functions
CONTROLLER FUNCTIONS Button Normal Functions °F INITIAL STARTUP When the unit is plugged in and power is sent to the controller, a beep will sound, confirming that the controller is getting power. All LEDs on the display will blink three times. Three dashes will then appear on the screen. -
Page 45: Icon Glossary
ICON GLOSSARY Icon Meaning SNOWFLAKE Blinking: The unit is calling for cooling, but must wait five minutes before restarting the com- pressor. This five-minute delay serves as an Anti-Short Cycle for the compressor’s protection. Constant: The unit is in cooling mode and the condensing unit is running. DRIPPING SNOWFLAKE The unit is undergoing an Anti-Frost Cycle. -
Page 46: Alarm Codes
ALARM CODES Code Cause Solution The following alarm codes will be displayed on the screen along with the alarm icon. Bottle probe is not connected Attach bottle probe to circular connector Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections between the bottle probe and the circuit board. -
Page 47: User Menu
USER MENU The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and DOWN ARROW buttons to adjust a parameter. -
Page 48: Troubleshooting Guide
TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator unit Possible cause Solution Evaporator filter or coil is dirty Remove the filter and wash it, then clean the coil with a vacuum. If coil is very dirty, use a spray bottle with a small amount of liquid dish detergent or coil cleaner. - Page 49 Unit leaks water Possible cause Solution Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Disconnect drain and clear it out;...
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Page 50: System Operation-Kdt
SYSTEM OPERATION-KDT Initial Start-Up The compressor will remain off until the evaporator coil When the unit is plugged in and power is sent to the controller, reaches 40°F, or for a maximum of one hour. The unit will then a beep will sound, confirming that the controller is getting return to normal operation. -
Page 51: System Operation-24V
SYSTEM OPERATION-24V Initial Start-Up Set the thermostat to COOL and fan switch to AUTO. Lower the setpoint to the desired cellar temperature. (A temperature of 55°F is the recommended setpoint.) See thermostat instructions for details. Indoor Fan Operation If the fan switch on the thermostat is in the AUTO position, it will run only during the cooling cycle. -
Page 52: Maintenance Schedule
MAINTENANCE SCHEDULE Monthly 1. Check for debris surrounding condensing unit (leaves, branches, trash, etc); remove all obstructions 2. Check the drain line to see if it is above the waterline (if draining into a vessel) Inspect the external drain line for functionality. Moisture should be present inside of the drain line if system has been running. -
Page 53: Technical Assistance
TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: •... -
Page 54: Warranty Information
WhisperKOOL warrants against defects in material and workmanship as follows: 1. LABOR — For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or installing warranty parts. - Page 55 6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence that the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKOOL in order to obtain limited warranty service.
- Page 56 WhisperKOOL Customer Service to arrange for replacement under the warranty guidelines. When a claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid from WhisperKOOL at retail price. Upon installation of the new condenser skid by a certified HVAC/R Technician, the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation Checklist to WhisperKOOL Customer Service for approval.
- Page 57 County of San Joaquin, State of California, and all parties, WhisperKOOL, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKOOL of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
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Page 58: Warranty Registration
WhisperKOOL 209-466-4606 warranty@whisperkool.com B. Technical Assistance. WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to ATTN: Warranty Registration 4:00 p.m. PST. The Customer Service representative will be able to assist you with your questions and warranty 1738 E. Alpine Avenue... - Page 59 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1(800) 343-9463 www.whisperkool.com...
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