Before You Call - Dell Precision M4300 User Manual

Before You Call

NOTE:
Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone
system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom
of your computer).
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139). If possible, turn
on your computer before you call Dell for assistance and call from a telephone at or near the computer. You
may be asked to type some commands at the keyboard, relay detailed information during operations, or try
other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation
is available.
CAUTION:
Before working inside your computer, follow the safety instructions in your
Guide
.
138
Getting Help
Product Information