Memory Problems; Network Problems; General - Dell Precision M4300 User Manual

• If necessary, uninstall and then reinstall the program.
B
A C K U P Y O U R F I L E S I M M E D I A T E L Y
U -
S E A V I R U S S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
S
A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E
S
C A N T H E C O M P U T E R F O R S P Y W A R E
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an
upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for
the keyword spyware.
R D D
U N T H E E L L I A G N O S T I C S
is related to a software problem.

Memory Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
I
F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Memory" on page 111).
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see "Memory" on page 111).
• Run the
Dell Diagnostics (see "Dell Diagnostics" on page 69).
I
F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
• Reseat the memory modules (see "Memory" on page 111) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Memory" on page 111).
• Run the
Dell Diagnostics (see "Dell Diagnostics" on page 69).

Network Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide

General

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H E C K T H E N E T W O R K C A B L E C O N N E C T O R
82
Troubleshooting
— If you are experiencing slow computer performance, you frequently receive
— See "Dell Diagnostics" on page 69. If all tests run successfully, the error condition
.
.
— Ensure that the network cable is firmly inserted into both the
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F L O P P Y D I S K S
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