Dell Precision M40 User Manual
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Dell Precision M40 User Manual

Dell Precision M40 User Manual

Dell precision mobile workstation m40 user's guide
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Download this manual See also: Service Manual
Dell Precision™ Mobile Workstation M40 User's Guide
About Your Computer
What You Need to Know
Features and Options
Front View
Setup and Operation
Using Your Computer
Connecting Devices
Passwords and Security
Traveling With Your Computer
Removing and Replacing Parts
Powering Your Computer
AC Adapter and Battery
Conserving Power
Using the System Setup Program
Model PP01X 
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer. 
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. 
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, Dimension, Dell Precision, Latitude, Inspiron, OptiPlex, ExpressCharge, HyperCool, DellWare, TrueMobile, DellNet, and AccessDirect are
trademarks of Dell Computer Corporation; Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation; 3Com is a registered trademark of 3Com
Corporation; Intel and Pentium are registered trademarks of Intel Corporation; Quadro2 Go is a trademark of NVIDIA Corporation; ENERGY STAR is a registered trademark of
the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary
interest in trademarks and trade names other than its own.
The following product notice applies to the Macrovision Corporation product that is included with the DVD drive:
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by
Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and
other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
September 2001 1K409 A00
Reinstalling Software
Solving Problems
Finding Solutions
Dell Diagnostics   
Understanding Error Messages
Getting Help
Help Overview
Contacting Dell
Technical Specifications
Additional Information
Regulatory Notices
Warranty and Return Policy

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  • Page 1 U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: About The Ac Adapter

    If the computer is connected to a Dell docking device, you can run the computer on AC power by connecting the AC adapter to the docking device.

  • Page 3: Removing A Battery

      The battery’s self-test capability alerts you to battery conditions such as low charge.   The battery has a life span of around 400 discharge/charge cycles, provided it is charged at normal room temperature. When you activate standby mode, the computer can run on a fully-charged battery  for approximately one week. If you are going to store the computer, disconnect all devices and turn off the computer.

  • Page 4: Battery Warnings

    Temporary or recoverable failure such as overheating If you install a failed battery, the light flashes amber rapidly. To purchase a new battery, call Dell or go to the Dell website at http://www.dell.com. Dispose of the old battery properly. Allow a hot battery to cool for several minutes before checking the charge level again. ...

  • Page 5: Battery Disposal

    Dell or go to the Dell website at http://www.dell.com.  CAUTION: If your battery is damaged, or if it no longer holds a charge, dispose of it promptly and properly. Do not dispose of it along with household waste. Call your local waste disposal agency or environmental agency for advice on disposing of the battery.  ...
  • Page 6 Back to Contents Page Connecting Devices: Dell Precision™ Mobile Workstation M40 User's Guide Back View Serial Devices Left Side View AC Adapter Right Side View Infrared Sensor External Monitor Modem Parallel Devices Network Docking Devices TV and Digital Audio USB Devices Audio Devices Mouse, External Keyboard, and External Numeric Keypad...

  • Page 7: Right Side View

    1 Fixed optical drive pull-tab 4 Security cable slot 2 Fixed optical drive 5 Speaker S-video TV-out connector Right Side View NOTICE: To avoid overheating the computer, do not place any objects close to an air intake or fan, and do not allow any objects to cover up an intake or fan.
  • Page 8 You can attach a parallel device (usually a printer) to the parallel connector. Docking Devices You can attach a Dell docking device to the docking connector. For information on docking your computer, see the documentation that came with your docking device.

  • Page 9: Serial Devices

    External Keyboard You can use the computer's keyboard and an external keyboard at the same time. When you attach a keyboard to the computer, the embedded numeric keypad is automatically disabled. On an external keyboard, the <Scroll Lock> key acts the same way as the <Fn> key on the computer’s keyboard (if the External Hot Key option is enabled in the system setup program).
  • Page 10 The default address of the IR port is COM3. If the address causes resource conflicts with other devices, remap the address of the IR sensor. When the computer is connected to a Dell docking device, the IR sensor on the computer is automatically disabled.

  • Page 11: Audio Devices

    1 Digital audio connector 2 Composite video connector 3 S-video connector After you connect the television to the computer, you must also enable the television in your display settings. NOTE: If you connect a television to your computer, you might need to change the display resolution to 800 x 600 pixels. See Adjusting the Picture for instructions.

  • Page 12: Ieee 1394 Devices

    You can attach headphones or speakers  to the  connector, a microphone to the connector, and record/playback devices such as cassette players and CD players to the connector. You can control the sound on your computer through the volume icon on the Windows taskbar, the system setup program, and combinations.

  • Page 13: International Dialing Codes

    Asia and Other Regions Contact Numbers Americas Contact Numbers Overview When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following sections. "International Dialing Codes" provides the various codes required to make long-distance and international calls.
  • Page 14   toll free: 0800 90 3355   Technical Support Fax 51 481-5470    Sales   toll free: 0800 90 3366  Web site: http://www.dell.com/br     Canada Automated Order-Status System    toll free: 1-800-433-9014 (North York, Ontario) AutoTech (Automated technical support)   ...
  • Page 15    Customer Technical Support toll free: 1-800-847-4096 Sales (Direct Sales—from outside Toronto)    toll free: 1-800-387-5752 Sales (Direct Sales—from within Toronto) 758-2200 Sales (Federal government, education, and medical)    toll free: 1-800-567-7542 Sales (Major Accounts)    toll free: 1-800-387-5755 TechFax   ...
  • Page 16    toll free: 1-800-624-9897 (Credit Return Authorization Numbers) National Accounts (Precision Mobile Workstation M40 computers and systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]) Customer Service and Technical Support (Return   ...
  • Page 17 Desktop and Portable Fee-Based Technical Support toll free: 1-800-433-9005 Sales (Catalogs)    toll free: 1-800-426-5150    toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 Dell Services for the Deaf, Hard-of-Hearing, or Speech- toll free: 1-877-DELLTTY    Impaired  (1-877-335-5889)    512 Switchboard 338-4400 DellNet™...
  • Page 18   32875505 technical support. Switchboard     45170100   46  Fax Technical Support (Upplands Vasby, Sweden) 859005594 Fax Switchboard      45170117 Website: http://support.euro.dell.com       E-mail: den_support@dell.com       E-mail Support for Servers: Nordic_server_support@dell.com Finland Technical Support 253 313 60 (Helsinki) Technical Support Fax 253 313 81  ...
  • Page 19  01   Sales 204 4444   SalesFax 204 0144   204 5960 Switchboard 204 4444 Website: http://support.euro.dell.com       E-mail: dell_direct_support@dell.com       Italy Home and Small Business     (Milan) Technical Support 577 826 90   Customer Care 696 821 14...
  • Page 20 Website: http://support.euro.dell.com      E-mail: swe_support@dell.com  E-mail Support for Latitude and Inspiron: Swe- nbk_kats@dell.com     E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Switzerland Technical Support (Home and Small Business)     0844 811 411 (Geneva) Technical Support (Corporate)    ...
  • Page 21 Switchboard 799 01 01 799 01 90 Website: http://support.euro.dell.com        E-mail for French Speaking HSB and Corporate     Customers: http://support.euro.dell.com/ch/fr/emaildell/  U.K. Technical Support (Corporate/Preferred 0870    908 0500 Accounts/PAD [1000+ employees]) (Bracknell) Technical Support (Direct/PAD and General) 0870  908 0800  ...
  • Page 22 Technical Support Outside of Japan (Dimension and Inspiron) 81-44 520-1435   Technical Support (Dell Precision, OptiPlex, and toll free: 0120-1984-33  Latitude) 81-44 Technical Support Outside of Japan (Dell Precision, 556-3894 OptiPlex, and Latitude) Customer Care 556-4240 24-Hour Automated Order Status Service 556-3801 Individual User  556-1657...
  • Page 23 (Johannesburg) Customer Care 709 7707 Sales 709 7700 706 0495 Switchboard 709 7700 Website: http://support.euro.dell.com       E-mail: dell_za_support@dell.com       Southeast Asian/Pacific Customer Technical Support, Customer Service,    60 4 633-4810 and Sales (Penang, Malaysia) Countries (excluding Australia, Brunei, China, Hong Kong,...

  • Page 24: When To Use The Dell Diagnostics

    As long as the microprocessor and the input and output components of your computer (the display, keyboard, and floppy drive) are working, you can use the Dell Diagnostics. Running the Dell Diagnostics may help you to resolve the problem yourself quickly without having to contact Dell for assistance. ...

  • Page 25: Advanced Testing

    For a quick check of your computer, select Quick Tests from the Test All Devices or Test One Device option. Quick Tests runs only the subtests that do not require user interaction and that do not take a long time to run. Dell recommends that you choose Quick Tests first to increase the odds of tracing the source of the problem quickly. ...
  • Page 26 Keys Explains the functions of the all of the keystrokes that can be used in Dell Diagnostics. Device Describes the test group that is presently highlighted in the Device Groups list on the main menu screen. It also provides reasoning Group for using some tests.

  • Page 27: Confirming The System Configuration Information

    Versions  Lists the version numbers of the subtests that are used by the Dell Diagnostics. Confirming the System Configuration Information When you boot your computer from your ResourceCD, the diagnostics checks your system configuration information and displays it in the Device Groups area on the main screen.

  • Page 28: Installing Drivers And Utilities

    Installing Drivers and Utilities The Dell Drivers and Utilities CD for your computer contains most of the drivers that you will need for your computer, including drivers for operating systems that may not be on your computer. Verify that the driver you are loading is for your operating system.   To reinstall drivers for optional devices such as wireless communications, DVD drives, and Zip drives, see the software CD and documentation that came with those devices.
  • Page 29 A link or links appear(s) for the specific utilities used by your computer. 3. Click Asset Tag. 4. Click Extract.   5. Unzip the Asset Tag utility on the Drivers and Utilities CD to the c:\dell\util directory on your hard drive.   To use the utility, see "Assigning an Asset Tag."...
  • Page 30 If the problem persists, enable the Pointing Device option. If the problem persists, call Dell for technical assistance. Bad command or file name The command you entered does not exist or Make sure that you have typed the command correctly, is not in the pathname you specified.
  • Page 31 If the problem persists, try another drive. Then run the hard drive tests in the Dell Diagnostics The hard drive may be faulty. Turn off the computer, remove the drive, and boot the hard drive read failure computer from a bootable floppy disk.
  • Page 32 There is no operating system on the floppy Boot the computer with a floppy disk that contains an disk. operating system. The optional ROM apparently failed. Call Dell for technical assistance. Optional ROM bad checksum Sector not found The operating system cannot locate a sector Run the appropriate utility to check the file structure on the on the floppy or hard drive.
  • Page 33 Hardware and software support for Dell docking devices. Dell DualPoint integrated pointing device, which includes both a touch pad and a track stick.  An 8-cell lithium ion battery (standard) in the battery bay. For lithium ion batteries, the Dell ExpressCharge™ technology charges a single battery in approximately 1 hour when the computer is off or in suspend mode.  Energy efficiency. An ENERGY STAR® partner, Dell has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 34 Back to Contents Page Front View: Dell Precision™ Mobile Workstation M40 User's Guide NOTICE: To avoid overheating the computer, do not place any objects close to an air intake or fan. For information on the computer's connectors and on using devices, see "Using Your Computer" and "Connecting Devices."...
  • Page 35 Drive access Caps Lock Battery Scroll Lock Back to Contents Page...

  • Page 36: Technical Assistance

    World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through the Internet, you can access most of the services described in this section, including AutoTech, TechFax, order status, technical support, and product information.

  • Page 37: Problems With Your Order

    TechFax Service Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll- free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.

  • Page 38: Before You Call

    Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.

  • Page 39: Finding Information

    An operating system Setup Guide, which describes how to set up the operating system installed on your Dell™ computer. Online documentation for your computer's devices (such as a modem) and for options you purchase separately from your computer.      In Windows 2000, double-click the Dell User's Guide icon on the  desktop, click System Information, and then click System ¡ Documentation. Readme files, which may be installed on your hard drive, provide last-minute updates about technical changes to your computer or advanced technical reference material intended for experienced users or technicians.
  • Page 40   Battery  (Safety Instructions, continued) Use only Dell battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys or paper clips) could short-circuit the battery terminals.

  • Page 41: Emc Instructions

    Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its world-wide website at http://www.dell.com.

  • Page 42: Ergonomic Computing Habits

    Solutions." If, after following these procedures, you confirm that your computer is not operating properly, contact Dell.  Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the display or external monitor screen for extended periods of time may result in eye strain.

  • Page 43: When Removing Or Installing Memory Modules

    When Removing or Installing Memory Modules Before removing or installing memory modules, perform the following steps in the sequence indicated. NOTICE: The only time you should ever access the inside of your computer is when you are installing memory modules. NOTICE: Wait 5 seconds after turning off the computer before disconnecting a peripheral device or removing a memory module to help prevent possible damage to the system board.

  • Page 44: Power Management Modes

    Back to Contents Page Conserving Power: Dell Precision™ Mobile Workstation M40 User's Guide Management Tips Power Options Properties Power Management Modes ENERGY STAR® Emblem Management Tips NOTE: See "About the Batteries" for more information on conserving battery power. Connect the computer to an electrical outlet when possible, because the battery life expectancy is largely determined by the number of times it is charged.

  • Page 45: Power Options Properties

    The Low battery alarm and Critical battery alarm settings alert you with a message when the battery charge falls below a certain percentage. When you receive your computer, the Low battery alarm and Critical battery alarm check boxes are selected. Dell recommends that you continue to use these settings.

  • Page 46: Energy Star® Emblem

    ENERGY STAR® Emblem The EPA’s ENERGY STAR® Computers program is a joint effort between the EPA and computer manufacturers to reduce air pollution by promoting energy-efficient computer products. The EPA estimates that use of ENERGY STAR® computer products can save computer users up to two billion dollars annually in electricity costs.

  • Page 47: Fcc Notices (U.s. Only)

    Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at http://accessories.us.dell.com.
  • Page 48 If you experience trouble with this telephone equipment, refer to the chapter titled "Getting Help" in your Dell User's Guide or the section titled "Contacting Dell" in your Dell User's Guide to find the appropriate telephone number for obtaining customer assistance. If the equipment is...

  • Page 49: Ic Notice (Canada Only)

    Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus).

  • Page 50: Vcci Notice (Japan Only)

    This Dell device is classified for use in a typical Class B domestic environment. A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV, Limerick, Ireland.

  • Page 51: Mic Notice (Republic Of Korea Only)

    MIC Notice (Republic of Korea Only) To determine which classification (Class A or B) applies to your computer system (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product.

  • Page 52: Polish Center For Testing And Certification Notice

    NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM) Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, ...

  • Page 53: Información Para Nom (Únicamente Para México)

    Output voltage: 20 VDC Output current: 3.5 A Información para NOM (únicamente para México) La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento, en cumplimiento con los requisitos  de la Norma Oficial Mexicana (NOM): Exportador: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importador: Dell Computer de México,  S.A. de C.V.  Paseo de la Reforma 2620 - 11° Piso  Col. Lomas Altas 11950 México, D.F. ...

  • Page 54: Ce Mark Notice

    CE Mark Notice This device complies with the requirements of the European Directive 1999/5/EC. New Zealand Telecom Warnings General “The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
  • Page 55 “This equipment shall not be set up to make automatic calls to the Telecom ‘111’ Emergence Service.” “If a charge for local calls is unacceptable, the ‘Dial’ button should NOT be used for local calls. Only the 7-digits of the local number should be dialed from your telephone.

  • Page 56: Preparing To Work Inside The Computer

    Back to Contents Page Removing and Replacing Parts: Dell Precision™ Mobile Workstation M40 User's Guide Preparing to Work Inside the Computer Replacing a Primary Hard Drive Removing or Installing Memory Modules Preparing to Work Inside the Computer NOTE: If necessary, print these instructions for reference before proceeding.
  • Page 57 4. Remove the new hard drive from its packaging. Save the original packaging to use when you store or ship the hard drive. NOTICE: If the drive does not slide in easily, pull it out and try again. To avoid damage, do not force the drive into the bay. 5.
  • Page 58 2. Close the display, and turn the computer upside down.   3. Remove the screw from the memory module cover (located next to the icon labeled "K/M"), and remove the memory module cover. 4. If you are replacing a memory module, remove the existing module. Carefully spread apart the inner metal tabs of the memory module socket, and then lift the memory module away from the socket. 5.
  • Page 59 Memory modules are keyed, or designed to fit into their sockets in only one direction. The slots on the system board are notched so that the memory module can be firmly seated only one way. 7. If you do not hear a click as each end of the memory module snaps into the metal tabs, remove the memory module and reinstall it. NOTICE: If the memory module cover does not fit or is difficult to close after installation, you may have installed the memory module improperly or into the wrong slots.

  • Page 60: About Passwords

    If you forget any of your passwords, call Dell. For your protection, Dell’s technical support staff will ask you for proof of your identity to make sure that an unauthorized person is not trying to use the computer. Using a Primary Password The primary password allows you to protect the computer from unauthorized access.
  • Page 61 (if one is being used) that can be the same as or different from the password for the primary hard drive. NOTE: Only hard drives purchased from Dell for use with the Dell Precision Mobile Workstation M40 computer support the hard drive password option.
  • Page 62 An owner tag can have up to 48 characters; any combination of letters, numbers, and spaces is valid.   1. Boot the computer from a bootable floppy disk or CD. 2. Type cd c:\Dell\Util and press <Enter>. 3. Type asset /o and a space followed by the new owner tag, and press <Enter>. For example, type the following command line and press <Enter>: asset /o ABC Company 4.
  • Page 63 Back to Contents Page...
  • Page 64 Changing the Boot Sequence NOTE: This section provides general information on using the system setup program. For detailed information on options and settings, enter the system setup program and navigate through the screens, or visit the Dell support website at http://support.dell.com. Overview NOTE: ACPI operating systems, such as Microsoft® Windows® 2000, automatically configures most of the setup options available in...

  • Page 65: Changing The Boot Sequence

    Help The box on the upper-right half of each screen displays help information for the option with a currently highlighted field. Computer data The box in the lower-right corner of each screen displays information about your computer. Key functions The line of boxes across the bottom of each screen lists keys and their functions within the system setup program. Changing the Boot Sequence To change the computer's boot sequence, change the device settings in the Boot First Device, Boot Second Device, or Boot Third Device options.
  • Page 66 Hardware Conflicts Incorrect Computer Memory Amount   Overview Before you call Dell for technical assistance, complete the following tasks to help you resolve some computer problems: 1. Read the safety instructions in your System Information guide and "What You Need to Know."...
  • Page 67 14. Reconnect the computer and peripherals to an electrical outlet and turn them on. 15. Does the computer work properly? Yes. The problem is resolved. No. If the computer is able to boot, run the Dell Diagnostics to identify computer damage. If the computer is unable to boot, see "No Power at All."...
  • Page 68 No. The AC adapter may be defective. Go to step 5. 4. Turn on the computer. Does the light appear? Yes. The problem is resolved. No. Go to step 5. Call Dell for technical assistance. No Power, Using Fill out the Diagnostics Checklist...
  • Page 69 When you turn on the computer, you can hear floppy or hard drive activity during the boot routine. If your characteristics with the computer does not boot, call Dell for technical assistance. (See "Help Overview" for instructions.) Otherwise,...
  • Page 70 Most of the common boot sector viruses cause the drive to "disappear." Use virus-scanning manufacturing of CD media may cause some higher- software (if Dell installed the operating system on your computer, you should already have virus-scanning speed CD drives to vibrate software) to check for and remove any viruses.
  • Page 71 When you turn on the computer, you can hear floppy or hard drive activity during the boot routine. If your system configuration computer does not boot, call Dell for technical assistance. (See "Help Overview" for instructions.) Otherwise, information.
  • Page 72 Ensure that the card is recognized by the Windows operating system:  1. Double-click the Unplug or Eject Hardware icon in the Windows taskbar.  2. Ensure that the card is listed. If you still have problems with a Dell-provided PC Card, call Dell for technical assistance. If you have problems with a...
  • Page 73 Line noise can cause low connection speeds. If you have persistent problems, try connecting the modem to a different telephone connector. You may also wish to contact your telephone company to report the problem. If you still have problems with a Dell-provided modem, call Dell for technical assistance.
  • Page 74 10. Turn on the computer and the monitor and adjust the monitor's brightness and contrast controls. Is the monitor readable? Yes. The computer's display may be defective. Call Dell for technical assistance.  No. The computer's video controller on the system board may be defective. Call Dell for technical assistance. No Image Appears on Basic Checks: External Monitor ...
  • Page 75 1. Insert your ResourceCD into the CD drive, reboot the computer, and run the Mouse test in the Pointing Devices device group in the Dell Diagnostics. The Mouse test checks the functionality of the mouse controller (which affects the ability to move the pointer around the screen) and the operation of the touch pad buttons.
  • Page 76 MS- DOS mode  No. Go to step 2. when running the Dell Diagnostics 2. Reconnect the keyboard to the computer. when using the 3. Make sure the cable from the external keyboard is firmly connected to the keyboard/mouse connector on the system setup back of the computer.
  • Page 77 Yes. You probably need a new device cable. Call Dell for technical assistance. A faulty connection No. Go to step 4. between the I/O port and the device 4. Turn off the computer and the serial device and swap the device with a comparable working device.
  • Page 78 Yes. Go to step 6. No. The printer is probably defective. If you bought the printer from Dell, call Dell for technical assistance. If you purchased the printer elsewhere, take it to one of the manufacturer's authorized service centers for repair.
  • Page 79 Back to Contents Page Technical Specifications: Dell Precision™ Mobile Workstation M40 User's Guide Processor AC Adapter PC Cards Physical Memory Environmental (Computer) Connectors Touch Pad Audio Track Stick Video Modem Display Supported CD/DVD Formats Keyboard Fixed Optical Drives Battery Processor Microprocessor Intel® Mobile Pentium® III microprocessor System chip set Intel 815EP...
  • Page 80 (line-out) minijack two USB-compliant connectors Docking connector for a Dell docking device S-video TV-out 7-pin mini-DIN connector for S-video (adapter cable supports composite video and S/PDIF) Mini-PCI Type IIIA mini-PCI card slot Modem...
  • Page 81 640 x 480 (VGA) 65 K (16-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 640 x 480 (VGA) 4.2 B (32-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 256 (8-bit) 60, 70, 72, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA)
  • Page 82 Dimensions (active area): 15.0 inches Height 228.1 mm (9.0 inches) Width 304.1 mm (12.0 inches) Diagonal 380.1 mm (15.0 inches) Maximum resolution/colors 1600 x 1200/32-bit color (UXGA) Response time (typical) 50.0 ms (20 ms rise, 30 ms fall) Refresh rate 60 Hz Operating angle 0° (closed) to 180°...
  • Page 83 Temperature range: 0° to 45°C (32° to 113°F) Operating Storage –20° to 60°C (–4° to 140°F)  Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used.  AC Adapter Input voltage 90 to 135 VAC and 164 to 264 VAC  Input current (maximum) 1.5 A Input frequency 47 to 63 Hz Output current...

  • Page 84: Touch Pad

    Operating 0.9 GRMS using a random-vibration spectrum that simulates user environment Storage 1.3 GRMS using a random-vibration spectrum that simulates air/truck shipment Maximum shock Operating 152.4 cm/sec (60.0 inches/sec)   (equal to a half-sine pulse width of 2 ms) Storage 203.2 cm/sec (80 inches/sec) (equal to a half-sine pulse width of 2 ms) Altitude (maximum): Operating...
  • Page 85 Supported CD/DVD Formats CD-ROM red-book audio discs (CD-DA) CD-ROM yellow-book mode-1 and mode-2 data discs CD-ROM XA (mode-2 form 1 and form 2; without Adaptive Differential Pulse Code modulation [ADPCM]) CD-I (mode-2 form 1 and form 2) CD-I Ready CD-Bridge Photo CD, CD-recordable (CD-R) (single and multisession) Video CD CD-rewritable (CD-RW) (only the CD-RW drives can write to this type of disc;...

  • Page 86: Identifying Your Computer

    Write down your service tag sequence and store it in a safe place separate from the computer or carrying case. If the computer is lost or stolen, use the service tag sequence when reporting to law enforcement officials and to Dell.

  • Page 87: Traveling By Air

    Dell for technical assistance and gives your service tag sequence, the computer is identified automatically as missing or stolen. The technician will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer.

  • Page 88: Modular Bay

    Back to Contents Page Using Your Computer: Dell Precision™ Mobile Workstation M40 User's Guide Dell AccessDirect™ Key Modular Bay Floppy Drive Speaker Controls CD, CD-RW, or DVD Drive Cursor Controls Display PC Cards Keyboard and Keypad Controls CAUTION: Do not operate your computer for an extended period of time with the base resting directly on your body.  With  extended operation, heat can potentially build up in the base. Allowing sustained contact with the skin could cause discomfort  or, eventually, a burn.  Modular Bay Your computer comes with a floppy drive installed in the modular bay. To use another device in the modular bay, first remove the floppy drive (see  "Swapping Devices While the Computer Is Off"...
  • Page 89 NOTICE: Insert devices before you dock and turn on the computer.  5. Insert the new device into the bay, and push it until you hear a click. 6. Turn the computer over and open the display. 7. Turn on the computer. Swapping Devices While the Microsoft Windows Operating System Is Running NOTICE: To prevent damage to the docking connector, do not remove or replace devices while the computer is connected to an APR. ...

  • Page 90: Floppy Drive

    7. Turn the computer over and open the display. 8. Press the power button to resume from standby mode. 9. If necessary, enter your password to unlock your computer. 10. When Windows resumes and recognizes the new device, click Close. Floppy Drive To use the floppy drive: 1.
  • Page 91 If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest possible setting. Video Drivers and Video Resolution  The Dell-installed video drivers work with the operating system to let you customize the video resolution and number of screen colors on your...
  • Page 92 Enter power management modes. Control display settings. Control the Dell AccessDirect key. Adjust speaker volume. NOTE: On an external keyboard, press <Scroll Lock> with the appropriate keys if the External Hot Key option is enabled in the system setup program.

  • Page 93: Speaker Controls

    Dell AccessDirect™ Key    The Dell AccessDirect key allows you to quickly access a frequently used program, such as Microsoft Internet Explorer. NOTE: Using an external keyboard with your computer disables the AccessDirect key. For information on using the AccessDirect key and viewing or changing key assignments, see the AccessDirect Help: 1.
  • Page 94 DualPoint device software allows you to adjust settings, such as sensitivity, motion, and drag and drop features for both the touch pad and track stick.  NOTE: If the Pointing Device option in the system setup program is set to Touch Pad-PS/2 Mouse (the default), you can use both the DualPoint device and an external mouse.  ...
  • Page 95 4. Click OK to save the settings and close the window. To open the Mouse Properties window, you can also right-click the Touch Pad icon on the taskbar, and click Touch Pad Properties. To disable the selected touch pad or track stick settings, click in the Disable this Device box. If you docked your computer with a mouse, the touch pad and track stick settings are automatically disabled.
  • Page 96 3. Gently remove the card or blank. Save a blank to use whenever you do not have a PC Card installed. The blank protects the PC Card slot from dust and other particles. Installing PC Cards You do not need to turn off your computer or exit suspend or standby mode before you install a PC Card.   1. If necessary, remove the blank from the PC Card slot.

  • Page 97: Three-Year Limited Warranty (U.s. Only)

    You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange.

  • Page 98: Three-Year Limited Warranty (Canada Only)

    You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange.

  • Page 99: One-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)

    In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

  • Page 100: "Total Satisfaction" Return Policy (U.s. And Canada Only)

    If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice.

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