Help Tools; Table 5-1. Help Tools - Dell Latitude CP Reference And Troubleshooting Manual

For instructions on using the technical support ser-
vice, see "Technical Support Service" and "Before
You Call" found later in this chapter.
Subject or Task
BIOS revisions
Frequently asked questions
Information about Dell, its products, and its service
and support policies
Installation instructions
Interrupt maps
Ordering parts
Software update information
System board layouts
Technical notes on system compatibility and revisions
Technical training class information
Technical specifications
Troubleshooting, step-by-step instructions
Unresolved problems requiring assistance from a Dell
technician
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User's Guide.
5-2 Dell Latitude CP Reference and Troubleshooting Guide
H
elp Tools
Dell provides a number of tools to assist you. Table 5-1
lists subjects you may want information about, tasks you
may want to perform, and the tool(s) you can use for
help. Each tool is described later in this section.

Table 5-1. Help Tools

Tool
TechConnect BBS
Dell Q&A, AutoTech service
TechFax service, TechConnect BBS, World Wide Web on
the Internet
Online System User's Guide, Reference and Troubleshoot-
ing Guide, technical support service, AutoTech service
TechFax service
Technical support service, TechConnect BBS
TechFax service
TechFax service, system documentation
TechFax service
TechFax service
TechFax service, online System User's Guide, Reference
and Troubleshooting Guide
Reference and Troubleshooting Guide, Dell Diagnostics
program, AutoTech service
Technical support service, TechConnect BBS