Dell Latitude CPi A series User Manual
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Dell Latitude CPi A series User Manual

Dell Latitude CPi A series User Manual

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Dell Latitude CPi A series User Manual

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  • Page 1 Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, Latitude, and the DELL logo are trademarks, and DellWare is a service mark of Dell Computer Corporation; Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation;...
  • Page 3 Available Options Getting Help Overview The Dell Latitude CPi A-Series portable computer is an expandable multimedia system designed around an Intel® microprocessor with Peripheral Component Interconnect (PCI) technology. This chapter describes the major hardware and software features of your computer.
  • Page 4 Introduction: Dell Latitude CPi A-Series System User's Guide Touch pad Keyboard Power button Microphone Display Display latch Status indicator panel Air intake AC adapter connector Audio jacks (3) Speaker Modular bay Touch pad buttons Battery bay file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/L...0SERIES/CPi%20A%20SERIES%20USRGUIDE/Intro.htm (2 of 7)6/21/2004 1:40:42 AM...
  • Page 5 Introduction: Dell Latitude CPi A-Series System User's Guide Figure 2. Back View of the Computer Parallel connector USB connector Status indicator panel Docking connector Docking connector door Serial connector Monitor connector PS/2 connector Infrared port PC card slot Hard-disk drive...
  • Page 6 NOTE: The PC Card controller supports the CardBus standard for 32-bit data transfer on the PC Card. Hardware and software support for the Dell Latitude C/Port Advanced Port Replicator (C/ Port APR) and the Dell Latitude C/Dock Expansion Station. A touch-pad pointing device positioned for both left- and right-handed users. The left and right touch-pad buttons mimic mouse buttons;...
  • Page 7 Dell installed on your computer's hard-disk drive. Dell Diagnostics for evaluating the computer's components and devices. NOTE: If Dell did not install an operating system on your hard-disk drive, the drivers, system utilities, and diagnostics are available separately from Dell. To order, see Getting Help for the appropriate telephone number in your location.

  • Page 8: Available Options

    Getting Help If at any time you don't understand a procedure described in this guide, or if your computer does not perform as expected, Dell provides a number of tools to help you. For more information on these help tools, see Getting Help.
  • Page 9 Introduction: Dell Latitude CPi A-Series System User's Guide Back to Contents Page file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/L...0SERIES/CPi%20A%20SERIES%20USRGUIDE/Intro.htm (7 of 7)6/21/2004 1:40:42 AM...
  • Page 10 Setup and Operation: Dell Latitude CPi A-Series System User's Guide Back to Contents Page ™ ™ Setup and Operation: Dell Latitude CPi A-Series System User's Guide AC Adapter Batteries CD-ROM Drive Display Diskette Drive Keyboard PC Cards Modular Bay Touch Pad...
  • Page 11 Powering Your Computer: Dell Latitude CPi A-Series System User's Guide Back to Contents Page ™ ™ Powering Your Computer: Dell Latitude CPi A-Series System User's Guide AC Adapter Power Management Settings Batteries file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAP...%20SERIES/CPi%20A%20SERIES%20USRGUIDE/Power.htm6/21/2004 1:40:42 AM...

  • Page 12: Identifying Your Computer

    The service tag number is a 5-character number on a bar code label located on the bottom of the computer. The number is unique to your computer and allows Dell technical assistance personnel to identify the computer and its configuration quickly if you call for assistance.
  • Page 13 The Dell support technician will log your report under the computer’s service tag number and flag the computer as missing or stolen. If someone calls Dell for technical assistance and gives your service tag number, the computer is identified automatically as missing or stolen.
  • Page 14 CAUTION: When the display is closed, items left on the keyboard could damage the display. 7. Pack all your computing accessories. With the optional Dell carrying case, you can pack the computer and its accessories together. NOTE: Follow the portable computer travel tips and take special precautions if you are planning to travel by air.

  • Page 15: Travel Tips

    All airlines forbid the use of electronic devices during takeoff and landing. Dell has several carrying cases that protect the computer and accessories during travel. If you pack the computer in a suitcase, do not pack so tightly that the computer display breaks or so loosely that the computer slides around.
  • Page 16 Traveling With Your Computer: Dell Latitude CPi A-Series System User's Guide the kinds of emergency travel assistance they offer to users of portable computers. Many companies provide services that help you solve problems, such as quickly locating 3.5-inch diskettes or providing a direct-dial telephone line for your modem connection.
  • Page 17 Drivers: Dell Latitude CPi A-Series System User's Guide Back to Contents Page ™ ™ Drivers: Dell Latitude CPi A-Series System User's Guide Installing Microsoft® Windows® 95 and Windows 98 Drivers Installing Microsoft Windows NT® Drivers file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAPT...20SERIES/CPi%20A%20SERIES%20USRGUIDE/Drivers.htm6/21/2004 1:40:43 AM...
  • Page 18 Customizing Your Computer: Dell Latitude CPi A-Series System User's Guide Back to Contents Page ™ ™ Customizing Your Computer: Dell Latitude CPi A-Series System User's Guide Using the System Setup Program Power Management Settings Suspend-to-Disk Utility file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAP...20SERIES/CPi%20A%20SERIES%20USRGUIDE/Custom.htm6/21/2004 1:40:43 AM...
  • Page 19 Removing and Replacing Parts: Dell Latitude CPi A-Series System User's Guide Back to Contents Page ™ ™ Removing and Replacing Parts: Dell Latitude CPi A-Series System User's Guide Installing a Primary Hard-Disk Drive Installing Memory Modules Installing a Primary Hard-Disk Drive CAUTION: To prevent data loss, turn off your computer before removing the hard-disk drive.
  • Page 20 Removing and Replacing Parts: Dell Latitude CPi A-Series System User's Guide 3. Gently pull the drive carrier out of the drive. When the hard-disk drive is not in the computer, protect the drive from exposure to static electricity. 4. Remove the new drive from its packaging.

  • Page 21: Installing Memory Modules

    Every primary hard-disk drive must be physically formatted, partitioned, and logically formatted before it can be used to store data. Every primary hard-disk drive from Dell is physically formatted before it is sent to you. Use the program(s) provided by your operating system to partition and logically format the hard-disk drive.
  • Page 22 Removing and Replacing Parts: Dell Latitude CPi A-Series System User's Guide 4. Disconnect any telephone or telecommunication line from the computer. 5. Remove the battery from the battery bay or the modular bay. CAUTION: Ground yourself by touching an unpainted metal surface of a connector on the back of the computer.
  • Page 23 Removing and Replacing Parts: Dell Latitude CPi A-Series System User's Guide 5. Replace the memory module cover (see Figure 2). Figure 2. Installing a Memory Module Cover a. Set the memory module cover loosely over the opening, making sure that the plastic tabs on the bottom of the cover catch in the slots on either side of the opening.
  • Page 24 Removing and Replacing Parts: Dell Latitude CPi A-Series System User's Guide Repeat preparatory steps 1 through 5 and removal and installation steps 1 through 8 until the memory total is correct. 8. Run the RAM test group of the Dell Diagnostics to confirm that all installed memory modules are operating correctly.
  • Page 25 Troubleshooting Your Computer: Dell Latitude CPi A-Series System User's Guide Back to Contents Page ™ ™ Troubleshooting Your Computer: Dell Latitude CPi A-Series System User's Guide Running the Dell Diagnostics Diagnostic Video Tests Error Messages and Flash Codes file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAP...0SERIES/CPi%20A%20SERIES%20USRGUIDE/Trouble.htm6/21/2004 1:40:44 AM...
  • Page 26 Technical Specifications: Dell Latitude CPi A-Series System User's Guide Back to Contents Page ™ ™ Technical Specifications: Dell Latitude CPi A-Series System User's Guide Chip Set and Bus ® System chip set Intel Mobile 440BX PCIset Microprocessor data bus width...
  • Page 27 Technical Specifications: Dell Latitude CPi A-Series System User's Guide PCMCIA 16 bits CardBus 32 bits Memory Architecture SDRAM memory Memory module sockets Memory module capacities and type 32-, 64-, and 128-MB 3.3-V SDRAM Standard RAM one 64-MB memory module Maximum RAM...
  • Page 28 Technical Specifications: Dell Latitude CPi A-Series System User's Guide Audio one microphone-in jack; one line-in/audio-in jack; one headphones/speakers jack one USB-compliant connector Docking one connector for the C/Port Advanced Port Replicator or C/Dock Expansion Station Audio Audio type Sound Blaster emulation...
  • Page 29 Technical Specifications: Dell Latitude CPi A-Series System User's Guide Video memory 2.5 MB 12.1-Inch Display Type active-matrix color (TFT LVDS) Dimensions (active area): Height 184.5 mm (7.26 inches) Width 246.0 mm (9.68 inches) Diagonal 307.5 mm (12.1 inches) Maximum resolution/colors 800 x 600 pixels;...
  • Page 30 Technical Specifications: Dell Latitude CPi A-Series System User's Guide 13.3-Inch Display Type active-matrix color (TFT) Dimensions (active area): Height 202.8 mm (7.98 inches) Width 270.3 mm (10.64 inches) Diagonal 337.8 mm (13.3 inches) Maximum resolution/colors 1024 x 768 pixels; 65,536 colors...
  • Page 31 Technical Specifications: Dell Latitude CPi A-Series System User's Guide Number of keys 87 (U.S., Canada, Korea, Thailand, and locations that use traditional Chinese); 88 (Europe); 90 (Japan) Key travel 3.0 mm + 0.5 mm/-0.2 mm (0.12 inch + 0.02 inch/-0.0008...
  • Page 32 Technical Specifications: Dell Latitude CPi A-Series System User's Guide Temperature range: Charge 0° to 40°C (32° to 104°F) Storage -20° to 60°C (-4° to 140°F) AC Adapter Input voltage 90 to 135 VAC and 164 to 264 Input current (maximum) 3.5 A...
  • Page 33 Technical Specifications: Dell Latitude CPi A-Series System User's Guide 2.63 kg (5.8 lb) Weight Environmental (Computer) Temperature: Operating 0° to 40°C (32° to 104°F) Storage -20° to 60°C (-4° to 140°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage...
  • Page 34 12 kV applied to front surface NOTES: The Dell Latitude CPi A-Series does not support memory modules from older models of Dell portable computers, such as the Latitude XP, XPi CD, or LM. Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used.
  • Page 35 Your computer might weigh more or less, depending on its configuration. The maximum weight of the Dell Latitude CPi A366XT is 2.81 kg (6.2 lb), which includes a hard-disk drive, two batteries, and two memory modules.
  • Page 36 You Call Dell Contact Numbers Overview This file describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or customer assistance. Technical Assistance If you need assistance with a technical problem, perform the following steps: 1.
  • Page 37 Getting Help: Dell Latitude CPi A-Series System User's Guide NOTE: Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. World Wide Web on the Internet The Internet is your most powerful tool for obtaining information about your computer and other Dell products.
  • Page 38 Numbers. TechFax Service Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.
  • Page 39 Our technical support staff pride themselves on their track record: more than 90 percent of all problems and questions are taken care of in just one toll- free call, usually in less than 10 minutes. When you call, our experts can refer to records kept on your Dell system to better understand your particular question.
  • Page 40 Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.
  • Page 41 Getting Help: Dell Latitude CPi A-Series System User's Guide Dell Contact Numbers When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in Tables 1 and 2. Table 1, International Dialing Codes, provides the various codes required to make long-distance and international calls.

  • Page 42: Table Of Contents

    Getting Help: Dell Latitude CPi A-Series System User's Guide To place a long-distance call within your own country, use area codes instead of international access codes, country codes, and city codes. For example, to call Paris, France from Montpellier, France, dial the area code plus the local number as shown in the following illustration.

  • Page 43: Country (City)

    Getting Help: Dell Latitude CPi A-Series System User's Guide Korea (Seoul) Luxembourg — Macau — Not required Malaysia (Penang) Mexico (Colonia Granada) Netherlands (Amsterdam) New Zealand — Norway (Lysaker) Not required Poland (Warsaw) Singapore (Singapore) Not required South Africa (Johannesburg)

  • Page 44: Belgium (Brussels)

    Getting Help: Dell Latitude CPi A-Series System User's Guide Belgium* (Brussels) Customer Technical Support 02 4819288 Customer Care 02 481 91 19 Home/Small Business Sales toll free: 0800 16884 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Web site: support.euro.dell.com/be...

  • Page 45: Denmark (Horsholm)

    Getting Help: Dell Latitude CPi A-Series System User's Guide Denmark* (Horsholm) Technical Support 45170182 Customer Care 45170181 Switchboard 45170100 NOTE: Customers in Denmark call Sweden Fax Technical Support (Upplands Vasby, Sweden) 859005594 for fax technical support. Fax Switchboard 45170117 E-mail: den_support@dell.com...

  • Page 46: Ireland (Bray)

    Getting Help: Dell Latitude CPi A-Series System User's Guide Ireland* (Bray) Customer Technical Support 1-850-543-543 Customer Care 01 204 4026 Home/Small Business Customer Care (Bracknell, U.K.) 0870 906 0100 Sales 1-850-235-235 SalesFax 01 286 2020 Fax 01 286 6848 TechConnect BBS 01 204 4711...

  • Page 47: Macau

    Getting Help: Dell Latitude CPi A-Series System User's Guide Luxembourg* Customer Technical Support (Brussels, Belgium) 02 481 92 88 Home/Small Business Sales (Brussels, Belgium) toll free: 080016884 Corporate Sales (Brussels, Belgium) 02 481 91 00 NOTE: Customers in Luxembourg may call...

  • Page 48: Norway (Lysaker)

    Getting Help: Dell Latitude CPi A-Series System User's Guide Norway* (Lysaker) Technical Support 671 16882 Customer Care 671 16881 Switchboard 1 16800 NOTE: Customers in Norway call Sweden for Fax Technical Support (Upplands Vasby, Sweden) 590 05 594 fax technical support.

  • Page 49: Sweden (Upplands Vasby)

    (Return Material Authorization Numbers) toll free: 1-800-624-9896 Customer Service (Credit Return Authorization Numbers) toll free: 1-800-624-9897 National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]): Customer Service and Technical Support (Return Material Authorization Numbers) toll free: 1-800-822-8965 file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAPTOPS_checked%20o...titude/CPi%20A%20SERIES/CPi%20A%20SERIES%20USRGUIDE/Getting.htm (14 of 15)6/21/2004 1:40:47 AM...
  • Page 50 Getting Help: Dell Latitude CPi A-Series System User's Guide Public Americas International (systems purchased by governmental agencies [local, state, or federal] or educational institutions): Customer Service and Technical Support (Return Material Authorization Numbers) toll free: 1-800-234-1490 Dell Sales toll free: 1-800-289-3355 1-800-879-3355...

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