Help Tools; World Wide Web - Dell Inspiron 3800 Reference And Troubleshooting Manual

5-2 Dell Inspiron 3800 Reference and Troubleshooting Guide

Help Tools

Dell provides a number of tools to assist you. These tools are described in the
following subsections.
NOTE: Some of the following tools are not always available in all locations outside the
continental U.S. Please call your local Dell representative for information on
availability.

World Wide Web

The Internet is your most powerful tool for obtaining information about your computer
and other Dell products. Through the Internet, you can access most of the services
described in this chapter, including AutoTech, TechFax, order status, technical support,
and product information.
You can access Dell's support Web site at http://support.dell.com. Click the map
that appears to select your country. The Welcome to support.dell.com page opens.
Enter your system information to access help tools and information such as:
•
Support Your Dell — From this page you can access a number of tools and
information such as system documentation, drivers and BIOS updates, and self-
diagnostic tools that allow you to resolve many computer-related issues by
following interactive flowcharts.
•
Ask Dudley — Enter a question about your computer or about software. This tool
searches the Dell Knowledge Base and Dell Support for answers and related
topics.
•
Communicate With Dell — Use the Dell Talk Forum, a public discussion moder-
ated by Dell technical support specialists, to obtain technical information and
submit requests via e-mail to Dell Support.
Dell can be accessed electronically using the following addresses:
•
World Wide Web
http://www.dell.com/
http://www.dell.com/ap/ (for Asian/Pacific countries only)
http://www.euro.dell.com (for Europe only)
http://www.dell.com/la (for Latin American countries)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your password.