dallmeier SMAVIA VideoNetBox III Service
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dallmeier SMAVIA VideoNetBox III Service

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Service
English
Appliance
VideoNetBox III
Rev. 1.0.1 / 2018-12-19

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Summary of Contents for dallmeier SMAVIA VideoNetBox III

  • Page 1 Service English Appliance VideoNetBox III Rev. 1.0.1 / 2018-12-19...
  • Page 2 Third-party trademarks are named for information purposes only. Dallmeier electronic respects the intellectual property of third parties and always attempts to ensure the complete identification of thirdparty trademarks and indication of the respective holder of rights. In case that protected rights are not indicated separately, this circumstance is no reason to assume that the respective trademark is unprotected.

  • Page 3: Table Of Contents

    Approvals/Certifications ..................8 Login ......................9 Local Login......................9 Remote Login....................11 Licenses.......................13 Update ......................14 Maintenance License ..................14 Implementation .....................15 Systemparameter ..................16 Default Parameters ..................16 Export Parameters ..................16 Import Parameters ..................17 HDDs ......................19 Identify ......................19 8.1.1 Information Dialog ..................19 Exchange ......................21 Maintainance ....................24 www.dallmeier.com...

  • Page 4: Introduction

    (for trained system integrators) Service (this document) Instructions for maintenance and cleaning (for trained system integrators) Operation For instructions on using all features of the software (for users with no technical knowledge) Configuration Instructions for configuring the software (for trained system integrators) www.dallmeier.com...

  • Page 5: Typographical Conventions

    Expressions in bold/italics generally indicate a control element on the device (switches or labels) or on its user interface (buttons, menu entries). Paragraphs in italics provide information on basic principles, special features and efficient procedure as well as general recommendations. www.dallmeier.com...

  • Page 6: Safety Instructions

    System Components Only use internal components that have been tested and approved by Dallmeier. Inappropriate internal components may cause malfunctions, damages and data loss and may result in the loss of warranty.
  • Page 7 The housings of the units may only be opened by qualified personnel for commissioning, inspection, maintenance and repair. Disposal Do not dispose waste electrical and electronic equipment into the household trash. Disconnect the units from the power supply. Remove all connected devices. Return the units to your respective sales partner. www.dallmeier.com...

  • Page 8: General Notes

    The appliance will not start after a com- plete shutdown. The battery on the mainboard must be replaced only by authorized personnel. Contact for an exchange the Dallmeier service. CAUTION Injury due to explosion hazard! ...

  • Page 9: Login

    In order to access the configuration interface of the appliance, proceed as follows: Move the mouse pointer to the bottom of the screen. The Login button is displayed. Abb. 4-1 Click Login. The virtual keyboard is displayed. Enter the password. Confirm with OK. www.dallmeier.com...
  • Page 10 SMAVIA Appliance The configuration interface is displayed. Abb. 4-2 Make the required settings (see below). Click Close in order to exit the configuration interface. www.dallmeier.com...

  • Page 11: Remote Login

    Select the required appliance. Open the context menu with a right-click. Click NetConfig3. The connection is established. Abb. 4-3 Login Mode User Login Enter User Name and Password. Click Login. Login Mode Group Login Enter the Password. Click Login. www.dallmeier.com...
  • Page 12 SMAVIA Appliance The configuration interface is displayed. Abb. 4-4 Make the required settings (see below). Click Close in order to exit the configuration interface. www.dallmeier.com...

  • Page 13: Licenses

    Open the Licenses dialog via System > Info > Licenses. Abb. 5-2 Make sure that the feature or function is selected as active. Check the functionality of the feature or function. Note that more settings are required under certain circumstances. www.dallmeier.com...

  • Page 14: Update

    The duration of the maintenance license is displayed in the software‘s info dialog and can be accessed via the network (PService3). Open the SW-Maintenance dialog via System > Info > Service. Abb. 6-1 Check the term of the maintenance license. Confirm with OK. www.dallmeier.com...

  • Page 15: Implementation

    The update is completed after a final restart of the appliance. While the update is performed, no settings or adjustments should be made. The storage medium should be removed only after the full completion of the update (restart). www.dallmeier.com...

  • Page 16: Systemparameter

    The system parameters can be exported. After export they can be archived and modified to specific requirements. In addition to the system parameters, various log and protocol files are stored. Open the Save Configuration dialog via System > System Parameters > Save Configuration. www.dallmeier.com...

  • Page 17: Import Parameters

    SMAVIA Recording Server. NOTICE Data loss! System failure! Inappropriate or incorrectly modified system parameters can lead to the loss of recordings and a permanent system fault. Open the Restore Configuration dialog via System > System Parameters > Restore Configuration. www.dallmeier.com...
  • Page 18 Note the detailed explanations in the dialog. Click Search USB stick if required. Select the required storage medium as a Source. Select the relevant import option. Finally, click OK in order to start the import. The saved system parameters will be restored. www.dallmeier.com...

  • Page 19: Hdds

    HDD is active and OK HDD is defective yellow HDD is not active and OK (RAID spare HDD) orange HDD is in recovery process (RAID) Check the status of the hard disk drives. Identify the defective hard disk drive. www.dallmeier.com...
  • Page 20 The defective hard disk drive can be replaced during operation (hot-swap). Proceed as described below, to ensure the highest possible data security: Note that • new HDDs must be tested and released for mounting by Dallmeier (HDD white list on www.dallmeier.com). • new HDDs may not be formatted or partitioned.

  • Page 21: Exchange

    Identify the defective hard disk drive as described above. Unlock the HDD drawer unit with the key. Carefully pull the HDD tray out of the bay. Abb. 8-2 Remove the HDD from the HDD tray using the two holdings. Abb. 8-3 www.dallmeier.com...
  • Page 22 Slide the holdings over the HDD in such a way that that the connections of the HDD are positioned at the rear side of the HDD tray. Abb. 8-5 Insert the hard disk into the tray Insert the tray into the bay of the appliance. Ensure that the HDD tray and housing are flush. www.dallmeier.com...
  • Page 23 SMAVIA Appliance Do not use any force. Lock the HDD drawer unit with the key. The new hard disk drive is initialized as described above. www.dallmeier.com...

  • Page 24: Maintainance

    Cleaning If it is necessary to clean the device, observe the following notes: NOTICE > Clean the housing (outside) with a soft, dry and antistatic cloth. > Do not use detergents. > Do not use microfiber cleaning cloths. www.dallmeier.com...

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