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4Customer service
O ur after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
Product number (E no.) and production
number (FD no.)
When contacting our after-sales service, always quote
the product number (E no.) and the production number
(FD no.) of the appliance.
The rating plate bearing these numbers can be found:
On the appliance certificate.
■
On the front underside of the hob.
■
The product number (E no.) can be found on the glass-
ceramic hob. You can see the after-sales service index
(KI) and production number (FD no.) by going to the
basic settings. See section ~ "Basic settings".
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Customer service
en
61
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