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3Trouble shooting
U sually, faults are small matters that are easy to
T r o u b l e s h o o t i n g
eliminate. Please read the information in the table
before calling the after-sales service.
Display
None
The displays flash.
The
Ù
display flashes in the
cooking zone displays.
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"ˆ‹‚†
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/
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/
"ˆ‹‚†
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+ power level and audible
signal
"†
and audible signal
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/
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Do not place hot cookware on the control panel.
Possible cause
The power supply has been disconnected.
The appliance has not been connected as shown
in the circuit diagram.
Electronics fault.
The control panel is damp or there is something
on it.
A fault has occurred in the electronics.
The activated charcoal filter is saturated or the
saturation indicator lights up even though the fil-
ter has been cleaned or replaced.
The electronics have overheated and have
switched off the affected cooking zone.
The electronics have overheated and all of the
cooking zones have been switched off.
There is hot cookware near the control panel.
There is a risk that the electronics will overheat.
There is hot cookware near the control panel.
The cooking zone has been switched off to pro-
tect the electronics.
The cooking zone has overheated and has been
switched off to protect the work surface.
The transfer settings function cannot be acti-
vated.
The cooking zone has been operating continu-
ously for an extended period.
The hob is unable to connect to your home net-
work.
The cooking sensor has overheated and the
cooking zone has been switched off.
The cooking sensor has overheated and all of
the cooking zones have been switched off.
The battery in the cooking sensor is almost flat.
The connection to the cooking sensor has been
broken.
The cooking sensor is broken/faulty.
Solution
Use other electrical appliances to check whether the power sup-
ply has been interrupted.
Ensure that the appliance has been connected as shown in the
circuit diagram.
If the fault cannot be rectified, inform the technical after-sales ser-
vice.
Dry the control panel or remove the object.
To acknowledge the fault, briefly cover the control panel with
your hand.
Change the filter and reset the filter saturation indicator. You can
find additional information about this in the section entitled
~ "Cleaning".
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the cookware that is causing the problem. The fault code
goes out shortly afterwards. You can continue cooking.
Remove the cookware that is causing the problem. Wait a few
seconds. Touch any touch control. When the fault indicator goes
out, you can continue cooking.
Wait until the electronics have cooled down sufficiently. Then
switch the cooking zone on again.
Confirm the fault display by touching any sensor. You can cook
without using the settings transfer function. Contact our technical
after-sales service.
The automatic safety cut-out function has been activated. You can
find additional information about this in the section entitled .
Confirm the fault display by touching any sensor. You can cook
without the connection.
If the message appears again, contact our technical after-sales
service.
Wait until the cooking sensor has cooled down sufficiently before
activating the function again.
If you are not using the cooking sensor, remove it from the cook-
ware and keep it away from other cooking zones or heat sources.
Switch on the cooking zones.
Replace the 3 V CR2032 battery. For more information, see the
section entitled ~ "Changing the battery".
Switch the function off and then on again.
Contact our technical after-sales service.
Trouble shooting
en
59
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