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{Frequently Asked
Questions (FAQ)
F r e q u e n t l y A s k e d Q u e s t i o n s ( F A Q )
Using the appliance
Why can I not switch on the hob and why is the childproof lock symbol lit?
The childproof lock is now active.
You can find information about this function in the section entitled ~ "Childproof lock".
Why are the illuminated displays flashing and why is a signal sounding?
Remove any liquid or remnants of food from the control panel. Remove any objects from the control panel.
You can find out how to deactivate the audible signal in the section entitled ~ "Basic settings".
Why can I not activate the cooking assistance functions?
The appliance has reached its maximum power consumption or the power manager function has been activated. Switch off or reduce the
power levels of the active cooking zones.
You can find further information about this function in the section entitled ~ "Cooking assist functions".
The ventilation system does not switch on even though the automatic start is set.
Switch on the ventilation system manually or check the configuration of the automatic mode. You can find additional information about this
in the section entitled ~ "Basic settings".
The ventilation system runs with too much or too little power in sensor control mode.
The sensor sensitivity for the ventilation system is incorrectly configured.
You can find additional information about this setting in the section entitled ~ "Basic settings".
The ventilation system remains on even though the cooking zones have been switched off.
Manually switch off the ventilation system.
You can find additional information about this setting in the section entitled ~ "Operating the appliance".
The ventilation system switches on even though the appliance is switched off.
The run-on function with sensor control is selected.
You can find additional information about this setting in the section entitled ~ "Basic settings".
The air intake is too weak.
Ensure that the metal grease filter is clean.
To find out how to clean and replace the filter, refer to the section entitled ~ "Cleaning".
Noises
Why I can hear noises while I'm cooking?
Noises may be generated while using the hob depending on the base material of the cookware. These noises are a normal part of induc-
tion technology. They do not indicate a defect.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is reduced.
Low whistling noise:
Occurs when the cookware is empty. This noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from different layers of material or when using cookware of different sizes and different materials at
the same time. The loudness of the noise can vary depending on the quantity of food being cooked or the cooking method.
Frequently Asked Questions (FAQ)
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