Troubleshooting; Error Code Display And Solutions - Royal Sovereign RBC-ES200 Owner's Manual

TROUBLESHOOTING

Error Code
Bills get damaged /
Machine runs slow
Bills eject from the
machine / Display
shows miscount

ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error codes when counting, which means there are some problems with
the machine. Refer to the chart below to solve the errors.
Error Code Reason
A Suspect note is flagged due to UV error
Suspect note is flagged due to MG error (no
B
magnet)
Suspect note is flagged due to chain note
C
error
Suspect note is flagged due to bill width
D
error
Reason
Hopper Tension is too tight
Hopper Tension is too
loose
Solutions
To loosen the tension, please turn the bill
thickness adjuster (located on the back of
the machine) anti-clockwise. Repeat bill
counting and adjust if the problem
continues.
To tighten the tension, please turn the bill
thickness adjuster (located on the back of
the machine) clockwise. Repeat bill
counting and adjust if the problem
continues.
Solutions
Remove first bill from the
stacker, then continue counting.
Remove first bill from the
stacker, then continue counting.
Remove first bill from the
stacker, then continue counting.
Remove first bill from the
stacker, then continue counting.
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