Troubleshooting; Error Code Display And Solutions - Royal Sovereign RBC-ED200 Owner's Manual

TROUBLESHOOTING

Error Code
Bills get damaged /
Machine runs slow /
Bills not feeding properly
Bills eject from the
machine / Display shows
miscount / Display
shows "DOUBLE" or
"CHAIN"

ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error codes when counting, which means there are some problems with
the machine. Refer to the chart below to solve the errors.
Error Code Reason
E4 UV Sensor
E1 Left Counting Sensor
E2 Right Counting Sensor
E6 Note-Receiving Sensor
Reason
Hopper Tension is too
tight
Hopper Tension is too
loose
Solutions
Clean the sensor or contact Royal Sovereign to
replace sensor if error code persists.
Clean the sensor or contact Royal Sovereign to
replace sensor if error code persists.
Clean the sensor or contact Royal Sovereign to
replace sensor if error code persists.
Clean the sensor or contact Royal Sovereign to
replace sensor if error code persists.
Solutions
To loosen the tension, please turn the bill
thickness adjuster (located on the back of
the machine) to the right. Repeat bill
counting and adjust if the problem
continues.
To tighten the tension, please turn the bill
thickness adjuster (located on the back of
the machine) to the left. Repeat bill
counting and adjust if the problem
continues.
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