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TROUBLESHOOTING
Problem
Bills get damaged
Machine runs slow
Bills eject from the
machine
Display shows
miscount
Counterfeit bills are
being added to the
total count
UV error code is
occurring in
abundance
IR error code is
occurring in
abundance
MG error code is
occurring in
abundance
DD error code is
occurring in
abundance
9
Reason
Solution
Hopper
To loosen the tension, please turn the bill thickness adjuster (located on the top
Tension is
of the machine) one notch to the right (+). Repeat bill counting and adjust if
too tight
problem continues.
Hopper
To tighten the tension, please turn the bill thickness adjuster (located on the top
Tension is
of the machine) one notch to the left (-). Repeat bill counting and adjust if
too loose
problem continues.
Setting
Press the "BATCH" and "DD" buttons together for 1.5 seconds. The display will
needs to be
show two codes. Then press the "DD" button to display the code -C02, next press
modified
the button "+" or "-" to make the above code be "1" or "0". (0 means exclude the
counterfeit while 1 means include the counterfeit). Finally put your finger on the
hopper sensor to save the setting.
Setting
Press "SET" button for about 2 seconds, the display will show "EC0", continue to
needs to be
press "SET" button until display shows "E10".
modified
The UV sensitivity will be high if parameter is low.
Software default UV setting is 150.
Setting
Press "SET" button for about 2 seconds, the display will show "EC0". Then press
needs to be
"+" or "-" to increase or decrease the parameter.
modified
The IR sensitivity will be low while parameter is low.
The IR sensitivity will be high if parameter is high.
Software default IR setting is 30.
Setting
Press "SET" button for about 2 seconds, the display will show "EC0", continue to
needs to be
press "SET" button until display shows "E72".
modified
Then press "+" or "-" to increase or decrease the parameter.
The MG sensitivity will be low while parameter is low.
The MG sensitivity will be high if parameter is high.
Software default MG setting is 12.
Setting
Press "SET" button for about 2 seconds, the display will show "EC0" , continue to
needs to be
press the "SET" button until the display will show "E82".
modified
The DD sensitivity will be high while parameter is low.
The DD sensitivity will be low if parameter is high.
Software default DD setting is 4.
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