Table of contents Introduction Your industrial truck ........... 2 General .
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Table of contents Overviews Overview ............20 General views .
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Table of contents Commissioning a truck equipped with the FleetManager™ option ....50 FleetManager™ option: Colour code for the LEDs ......51 Disconnecting a truck equipped with the FleetManager™...
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Table of contents Safety guidelines for maintenance ........84 Servicing and maintenance measures .
Introduction Your industrial truck Your industrial truck General The truck described in these operating instruc- tions corresponds to the applicable standards and safety regulations. If the truck is to be operated on public roads, it must conform to the existing national regula- tions for the country in which it is being used.
Introduction Your industrial truck CE labelling The manufacturer uses CE labelling to indi- cate that the truck complies with the standards and regulations valid at the time of marketing. The supplied EC declaration of conformity confirms this. The CE labelling is attached to the nameplate.
Introduction EC declaration of conformity EC declaration of conformity Declaration STILL GmbH Berzeliusstrasse 10 22113 Hamburg GERMANY We declare that the machine according to these operating instructions Industrial truck according to these operating instructions Model conforms to the latest version of the Machinery Directive 2006/42/EC.
Introduction Identification label Identification label NOTE Indicate the serial number for all technical enquiries. Model Manufacturer Serial number Year of manufacture Unladen weight (without battery) in kg Maximum battery weight Minimum battery weight (for a lithium-ion battery, the weight of the ballast container is included) Additional weight (ballast weight) in kg Nominal motor power (kW)
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Rules for the operating company of industrial trucks Internet address and QR code The information can be accessed at any time by pasting the address https://m.still.de/vdma in a web browser or by scanning the QR code. 11538011551 EN - 09/2019...
Introduction Proper usage Proper usage The truck described in these operating in- If the truck needs to be used for purposes other structions is suitable for lifting, transporting than those specified in these instructions, you and stacking loads. should first: •...
Introduction Unauthorised use Unauthorised use Any danger caused as a result of unauthorised The forklift truck should not be used in areas use becomes the responsibility of the operator where there is a risk of fire, explosion or or driver and not that of the manufacturer. corrosion, or in areas that are particularly dusty.
Safety Safety regulations Safety regulations These operating instructions, which come • Regular checks and technical inspections with the truck, must be communicated to all • Recycling of lubricants, oils and batteries those concerned and in particular to personnel • Residual risks. responsible for maintenance and driving.
Safety Safety regulations for handling consumables Safety regulations for handling consumables Permissible consumables WARNING Refer to the maintenance data table for the permissible substances necessary for Consumables can be dangerous. operation. It is necessary to follow the safety regulations when handling these substances.
Safety Safety regulations for handling consumables Hydraulic fluid WARNING Hydraulic fluid is a water-polluting substance! During operation of the forklift truck, Always store hydraulic fluid in containers hydraulic fluids are pressurised and complying with the regulations. are hazardous to your health. Avoid spilling.
Safety Safety regulations for handling consumables – Dispose of used battery acid in line with the applicable regulations. Disposal of consumables • Any spillage of fluids such as hydraulic oil, ENVIRONMENT NOTE brake fluid or gear lubricant oil must be Materials that have to be disposed of following immediately soaked up with an oil-binding maintenance, repair and cleaning must be...
Safety Emissions Emissions Noise emission values Calculated during the test cycle performed in NOTE accordance with standard EN 12053. Lower or higher noise values may occur when Acoustic pressure level in the driver's com- using industrial trucks, e.g. due to the mode partment of operation, environmental factors and other sources of noise.
Safety Residual dangers, residual risks Residual dangers, residual risks Despite all operational precautions and • Falling, tripping etc. when moving on the compliance with standards and rules, the industrial truck, especially in the wet, with possibility of additional risks when using the leaking consumables or icy surfaces.
Safety Definition of responsible persons in compliance with the safety guidelines set The operating company is responsible for the out in these operating instructions. scheduling and correct performance of regular safety checks. The operating company must ensure that all users read and understand the safety It is recommended that these checks comply information in these instructions.
Safety inspection based on time and extraordinary incidents The operating company (see chapter entitled "Definition of responsible persons") must STILL GmbH Hamburg ensure that the truck is checked by a specialist at least once a year or after noteworthy Regelmäßige Prüfung incidents.
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Safety Safety tests 11538011551 EN - 09/2019...
Overviews Overview Technical compartment Pump unit Stabiliser wheels Traction motor Drive wheel ES30–24 steering unit Stabilisers 11538011551 EN - 09/2019...
Overviews Control and display components Control and display components Driver's compartment Emergency stop button Display Electronic key or switch key External charger socket hood Diagnostic connector 11538011551 EN - 09/2019...
Overviews Control and display components Display-operating unit Operator present indicator light (depending Activity indicator light on the model of the truck) Error Code menu Battery indicator light Settings menu Temperature indicator light Truck status menu Settings indicator light Display of the operating time of the truck Warning indicator light Display of the battery charge Drive programme indicator light...
Overviews Control and display components Electronic key (option) Switch ON (operating mode) Switch OFF and awaiting code Programming mode active Key fault or incorrect code Time delay of automatic switch-off Operation Enter Status of LEDs Comments ○ red off ● continuous green (1) (correct PIN) * 1 2 3 4 5 # default PIN...
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Overviews Control and display components PROGRAMMING (truck switch OFF only (2)) To reactivate the default Restoring administrator code the initial (00000000), please administrator contact your agent or code nearest dealer. Power switches off ● red flashing ● green Activating the automatically after 10 flashing (5) (5 seconds automatic...
Overviews Markings Serial number xx xxxx x xxxxx NOTE Indicate the serial number for all technical enquiries. The serial number contains the following information: 1 Production location 2 Type 3 Year of production 4 Count number 7090_921-004 11538011551 EN - 09/2019...
Driver's compartment • ES30–24 steering unit • 1.5 kW pump unit (EXH 25 models) and The tiller groups together control functions: 2.2 kW pump unit (EXH 30 models). steering, proportional lift, forward and reverse...
List of checks prior to start-up List of checks prior to start-up WARNING – Damaged or missing stickers must be replaced in compliance with the marking Damage or other defects on the truck or attach- position table. ments (special equipment) can result in accidents. If damage or other faults are noticed on the truck –...
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Starting up – Pull the emergency off switch (1) to the top position. – Turn the switch key (2) or enter the PIN on the electronic key screen and start the truck. The display (3) switches on. The brake is automatically disengaged. –...
Checks and actions prior to commissioning Checks and actions prior to commissioning Checking the anti-crush safety device Anti-crush safety function The machine moves in the opposite direction when the anti-crush button (2) is pressed. If the truck is being operated in narrow areas (such as in a lift for example), the operator may get stuck against the wall if care is not taken.
Checks and actions prior to commissioning Checking the emergency shutdown To check the operation of the emergency off switch, proceed as follows: – Start up the truck. – Drive the truck. – Press the emergency off switch (1). • The truck stops immediately. •...
Checks and actions prior to commissioning Checking the horn – Press the horn button (5) located on the upper part of the tiller. – The horn sounds. 11538011551 EN - 09/2019...
Truck operating instructions Truck operating instructions The trucks are designed for indoor and Speed must be reduced when moving over outdoor use in non-hazardous atmospheres. obstacles to prevent the truck from becoming The temperature should be between -10°C unbalanced and vibrations in the forklift and +45°C and the relative humidity of the air operator's arms.
Using the display-operating unit Using the display-operating unit Selection buttons The operator selects the menus using the four selection buttons: • The Blue Q button (1) to select Blue Q mode, hare mode or tortoise mode • The left arrow button (2) to scroll left through the drop-down menu •...
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Using the display-operating unit stricted, the (3) icon flashes and the (4) icon remains illuminated with a new warning message. Temperature, settings and warning lights The Temperature light (1) comes on in the event of overheating of the traction motor or the controller.
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Using the display-operating unit Activity indicator The Activity indicator light (1) flashes continu- ously while the truck is in operation. When the indicator is off, the display unit is locked or frozen. A warning is shown on the display. Settings menu It is possible to access different settings through the Settings menu.
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Using the display-operating unit Error codes menu It is possible to access error messages that are disrupting the operation of the truck. – Select the Error messages menu (1) The operator can access the error codes. If several codes are affecting the truck, the op- erator can scroll through several successive displays.
Driving safety guidelines Driving safety guidelines Behaviour when driving • Never sit on the dashboard to drive the truck • The truck must not be used as a stepladder Operators must obey the same rules within • The truck is not designed to transport the plant as on the road.
Driving Driving – Turn the ignition key. – Lower the tiller into the (2) zone. NOTE The truck is in the drive position in the (2) zone. In the lower zone (1) or the upper zone (3), the brake is applied and the traction motor is switched off.
Driving Steering A long, centred and balanced tiller, fitted with 2 handles, directly controls the drive wheel. The length of the tiller is designed for ride-on driving. WARNING Risk of serious injury and/or serious damage to equipment Never use the truck with a defective steering sy- stem.
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Driving Electromagnetic braking The electromagnetic brake is activated auto- matically if one of the following conditions is met: • The tiller is released It is then brought back to the braking position (3) by a gas spring • The tiller is in the braking position (3) or (1) •...
Driving Horn The horn is positioned on the inner side of the tiller. It is used: • On routes where there is poor visibility • At junctions • In the event of immediate danger – Press the button (1) . The horn sounds.
Driving Blue Q mode Selecting Blue Q mode allows you to slightly reduce the performance of the truck: • The travel speed of the truck is reduced (70% of maximum speed) • The speed of lifting and lowering the forks is reduced (90% of maximum speed) This mode allows you to save battery.
Driving CAUTION Danger of forklift operator being trapped by the truck. Gently move the drive switch to adjust the truck speed. This prevents it moving too quickly towards the operator. NOTE If the operator releases the Creep Speed button and/or the drive switch, the vertical position of the tiller applies the emergency brake again.
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Driving Travelling down slopes Always travel down slopes forwards. The load faces uphill. NOTE Without a load, we recommend that you descend a slope forwards. In all cases, you must travel at a very low speed and brake gradually. DANGER Danger of death and/or risk of serious damage to equipment Never park the truck on a slope.
Operating the FleetManager™ option Operating the FleetManager™ option Description of the FleetManager option The FleetManager option allows you to control GSM: Global System for Mobile Communi- access to the truck. The option is a fleet cation management system. Shock sensor You can access the system: •...
Operating the FleetManager™ option Commissioning a truck equipped with the FleetManager™ option Commissioning a truck equipped with a keypad or an electronic key – Turn the switch key to start the truck. – Enter the PIN code on the keypad. The PIN code consists of five to eight digits.
Operating the FleetManager™ option FleetManager™ option: Colour code for the LEDs The LEDs can have different statuses and different colours. Below is the list of the most common messages and their meanings. Malfunction Cause Solution LED status Signal transmitter LED 1 LED 2 Reading device variant: no...
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Operating the FleetManager™ option Malfunction Cause Solution LED status Signal transmitter LED 1 LED 2 Flashes quickly Lit continuously A shock has Reset the shock Red colour Green colour occurred The truck is The truck is switched on but connected via a is not moving.
Operating the FleetManager™ option Disconnecting a truck equipped with the FleetManager™ option NOTE Operators must not log off intentionally while driving. WARNING Access to the truck must be disabled. Unauthorised users are not allowed to use the truck. Disconnecting a truck equipped with a keypad or electronic key –...
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Operating the FleetManager™ option Disconnecting a truck equipped with an RFID reading device – Park the truck in a safe place. – Briefly place the RFID card or the RFID transponder (4) in front of the reading device (3). The LED (1) lights up for a second (red colour). The LED (2) is not lit.
Transporting loads Transporting loads Load handling safety rules WARNING Closely follow the following instructions before picking up loads. Never touch or stand on moving parts of the truck (e.g. lifting device, pushing devices, work installations or devices for picking up loads). WARNING Take care not to trap hands or feet when operating the truck.
Transporting loads Transporting pallets or other contain- As a general rule, loading units must be trans- ported one by one (e.g. pallets). Transporting several loading units at a time is only autho- rised: • when the safety preconditions are fulfilled. •...
Transporting loads Lifting and lowering the load arms NOTE Keep your hands on the tiller when lifting or lowering the load arms. Lifting the load arms: – Press the control button (1). The load arms are raised. Lowering the load arms: –...
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Transporting loads Before picking up a load – Ensure that the load weight does not exceed the truck's capacity. – Also ensure that the load is stable and balanced, to avoid dropping any part of the load. – Check that the width of the load is compati- ble with the width of the load arms.
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Transporting loads Transporting a load Observe the following recommendations: • Always drive forwards for optimum visibility • Always travel up or down slopes with the load uphill Never travel across the slope or make a U-turn. • Reverse travel is used for depositing the load As visibility in reverse travel is restricted, drive at creep speed •...
Cold store usage (optional) Cold store usage (optional) CAUTION Standard trucks risk being subject to significant damage if used in extreme conditions. Only trucks with the Cold Store option may be used inside cold storage. Specific oil designed for cold stores must be used.
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Cold store usage (optional) DANGER If the condensation freezes in the cold store, it is prohibited to operate the jammed parts. This could cause permanent damage to the truck. Parking The truck must be parked outside of the cold store. Parking inside the cold store could cause seri- ous damage to the electrical and mechanical equipment (seals, hoses, rubber and synthetic...
Before leaving the truck Before leaving the truck – Choose a safe and level location. – Remove the switch key. – Set down the load and fully lower the load DANGER arms. Risk of injury! The load arms must touch the ground. It is prohibited to park the truck with the load lift system in the raised position.
Handling the battery Handling the battery Battery type Trucks can be fitted with different types of battery. Comply with the information indicated on your battery's type plate, as well as with its features. WARNING The weight and size of the battery influence the stability of the truck.
Handling the battery restarted when the covers and connectors have been put back in the operating position. Opening and closing the battery hood Opening the battery hood To open the battery hood: – Immobilise the truck. – Lower the load arms. –...
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Handling the battery – Park the truck safely. – Before charging, check the condition of the battery cable and the charger cable. Replace them if necessary. – Open the hood and leave it open. – Pull the handle of the battery connector (2) to disconnect it from the fixed socket on the truck (1).
Handling the battery On-board charger Precautions for installation and use expelled air is 25°C maximum. Wait 10 minutes after stopping the charger before The on-board charger means you no longer touching the unit. have to use a charging room. This charger •...
Handling the battery If the charger stays connected to the mains, If the cut-off period is longer than 13 minutes it restarts a charging cycle every 48 hours (the truck could have been used), a complete after the end of the previous charge in order to charging cycle is initialised.
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Handling the battery Do not pull the emergency stop handle. This operation cuts off the circuits and stops the battery from charging. – Connect the charger plug (1) to a mains socket. Phase Green LED Red LED Mains socket disconnected Charging Flashing phases...
Handling the battery CAUTION Risk of damage to the mains cable due to frequent operator handling. Risk of electric shock and/or burns! The mains cable must be checked regularly as part of periodic statutory checks and maintenance operations. NOTE The on-board charger is not compatible with the Cold Store option.
Handling the battery Changing the vertical access battery To change the battery, proceed as follows: – Immobilise the truck. – Lower the load arms. – Switch off the ignition and remove the key. – Press in the emergency off switch. –...
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Handling the battery To change the battery, proceed as follows: – Immobilise the truck. – Lower the load arms. – Switch off the ignition and remove the key. – Press in the emergency off switch. – Open the battery hood. –...
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Handling the battery – Operate and pull the locking handle (2) in the direction indicated by the arrow. – Lift the locking bar (3) until the battery is freed. 11538011551 EN - 09/2019...
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Handling the battery – Pull the battery onto the truck with extraction rollers or the roller frame – Replace the battery. Remove the dis- charged battery and position a charged battery on the roller frame. – Position the truck with extraction rollers or the roller frame (4) in the upright position next to the battery compartment.
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Handling the battery – Push until a click is heard. The battery is correctly installed. WARNING Risk of injury Ensure that the battery is in the end position and that the hook is correctly holding the battery. DANGER Risk of injury The battery is correctly positioned but is not yet locked.
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Handling the battery – Lower the latch of the battery compartment door (if this option is selected). The door that is not attached to the side of the battery must be correctly locked. – Refit the battery hood. – Return the truck to service. WARNING Risk of injury Before restarting the truck, ensure that the battery is...
Handling the truck in an emergency Handling the truck in an emergency Truck towing procedure It is not possible to tow the truck with no electrical function. The electromagnetic brake remains in the closed position. Truck towing is authorised with a rigid connec- tion (tow bar) if the truck to be towed can no longer be braked.
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Handling the truck in an emergency – After towing, chock the truck to prevent it from moving. – To re-establish brake operation, unscrew and remove the two screws (1). – Refit the covers. WARNING It is essential that the covers are correctly refitted before the machine is used.
Handling the truck in specific situations Handling the truck in specific situations Slinging the truck DANGER Danger of truck falling. Only use slings and a hoist of sufficient quality. Check the weight of the machine (including battery) to choose a suitable device. Refer to the technical features.
Handling the truck in specific situations Lifting the truck DANGER Danger of swinging Truck lifting must be performed carefully. For some work, it is necessary to lift the truck. – Lift the load arms. – Switch off the ignition and disconnect the battery connector.
Handling the truck in specific situations The truck must be suitably protected from the DANGER effects of the weather during transport and Danger of death. storage. Do not stand within the hoist's operating radius or below the lifted truck. To load or unload the truck, use an inclined plane or a mobile ramp.
Maintenance General maintenance information General maintenance information General The following instructions contain all the information required for maintenance of your truck. Carry out the various maintenance work in compliance with the maintenance plan. This will ensure that your truck is reliable and in good working order and that the warranty remains valid.
Maintenance General maintenance information Servicing and maintenance personnel training and qualification Truck maintenance must only be carried out The person responsible for carrying out the by qualified and authorised personnel. inspection must have sufficient knowledge and experience to be able to assess the The annual inspection for prevention of condition of the truck and the efficiency of accidents at work must be carried out by a...
Maintenance Safety guidelines for maintenance Safety guidelines for maintenance Servicing and maintenance measures To avoid accidents during servicing and – Ensure that there is no risk of the truck maintenance operations, take all necessary moving or starting up unexpectedly. For safety measures.
Maintenance Technical data for inspection and maintenance Technical data for inspection and maintenance Assembly Capacities/adjustment values Consumables/lubricants Hydraulic system Hydraulic oil Transmission gear Transmission gear oil 1.1 l Traction motor (1.5 kW) Power: 300 A, quantity: 1 1F1 fuse Steering unit ES30–24 (0.185 kW Power: 40 A, quantity: 1 3F1 fuse Pump motor...
Maintenance Recommended lubricants Recommended lubricants CAUTION SAE 85W 90 API GL4 Damage to equipment if non-recommended lubri- Aerosol can for chains cants are used Only use recommended lubricants. Only the lu- Standard chain spray. bricants listed below are approved by the manu- facturer.
Maintenance Accessing the technical compartment Accessing the technical compartment WARNING Risk of injury. Before removing anything, turn the ignition off and press the emergency stop button. To access the technical compartment, it is necessary to lift the top hood (1) and remove the front hood (2).
Maintenance 1000-hour maintenance plan 1000-hour maintenance plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 1000, 2000, 3000, 4000, 6000, 7000, 8000 and 9000 hours Preparation Clean the truck Check the error codes using the diagnostic tool Chassis and equipment Check the condition of the load arms.
Maintenance 5000-hour maintenance plan 5000-hour maintenance plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 5000 and 10,000 hours Information Carry out all 1000-hour maintenance work Hydraulics Drain the hydraulic oil 10,000-hour service plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 10,000 hours...
Maintenance Chassis, bodywork and fittings Chassis, bodywork and fittings Cleaning the truck Cleaning instructions – Park the truck. – Press in the emergency off switch. CAUTION Electrical hazards The battery must always be disconnected during cleaning procedures. Washing the outside of the truck WARNING Risk of damage to the truck –...
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Maintenance Chassis, bodywork and fittings NOTE Only use dry cleaning products. • Do not remove the cowlings. • – Clean the electric installations with a non- metal brush and dry with lightly compressed air. After washing – Carefully dry the truck (e.g. with com- pressed air).
Maintenance Chassis, bodywork and fittings General information on battery maintenance DANGER CAUTION Risk of injury Gel batteries are subject to specific charging, maintenance and treatment instructions. A non- Before carrying out any operations on the electric compatible charger may result in a battery failure. installation, turn the truck power supply off.
Maintenance Chassis, bodywork and fittings Checking the condition of the load arms – Check that the load arms (1) show no signs of deformation, splits, heavy wear or cracks. CAUTION Truck damage If the carriage is damaged, it must be changed by the After-Sales Service Centre.
Maintenance Steering and wheels Steering and wheels Cleaning the pinion gear of the steering geared motor – Immobilise the truck. – Lower the load arms. – Switch off the ignition and remove the key. – Press in the emergency off switch. –...
Maintenance Steering and wheels Checking the condition of the wheels – Raise the truck until the wheels are off the ground. – Check that the wheels rotate freely and remove any objects that may prevent them from turning or may obstruct them. CAUTION Risk of damaging the wheels In order to avoid any risk of damaging the bearings...
Maintenance Electrical equipment Electrical equipment Cleaning and blowing air through the electrical components CAUTION Electrical hazards Always disconnect the battery connector before working on an electrical component. – Press in the emergency off switch. – Disconnect the battery connector. – Open the technical compartment. –...
Maintenance Electrical equipment Checking the battery acid level and electrolyte density WARNING The electrolyte (diluted sulphuric acid) is poisonous and caustic! – Always wear suitable protective equipment (industrial goggles, safety gloves) when working on a battery. – Never wear a watch or jewellery when handling battery acid.
Maintenance Electrical equipment Checking the condition of the cables, terminals and battery connector – Check that the cable insulation is undam- aged. – Check that there are no signs of heat build-up in the connections. – Check that the "+" and "-" output terminals are not sulphated (presence of white salt).
Maintenance Hydraulic systems Hydraulic systems Checking the hydraulic system for leaks – Switch off the truck and disconnect the battery connector. – Remove the hood of the technical compart- ment. – Inspect the hydraulic system: pipes, hoses and connections between the pump unit and the cylinders.
Maintenance Hydraulic systems – Remove the hood of the technical compart- ment. To ensure correct operation of the truck functions, the oil level must be between the minimum mark (3) and maximum mark (2) on the tank. – Remove the plug (1). If necessary, top up via the opening.
Maintenance Hydraulic systems In the event of leakage, please contact the After-Sales Service Centre. Checking the oil level in the con- trolled stabiliser circuit – Switch off the truck and disconnect the battery connector. – Remove the hood of the technical compart- ment.
Maintenance Storage and decommissioning Storage and decommissioning Storage of truck Precautions should be taken if the truck must CAUTION not be used for a reasonably long period. The We recommend that you do not use a plastic sheet operations depend on the length of time it is as this encourages condensation to form.
Maintenance Storage and decommissioning Permanent Putting Out of Commis- sion (Destruction) When scrapping the truck, it is necessary to: – Remove the various parts of the truck (covers, battery, chains, motors etc.) – Sort out the components depending on their type: pipes, rubber components, lubricants, aluminium, iron etc.
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Maintenance Storage and decommissioning 11538011551 EN - 09/2019...
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