Table of contents Introduction Your industrial truck ........... General .
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Table of contents Overviews Overview ............General views .
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Table of contents Operating the FleetManager™ option ........Description of the FleetManager option.
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Table of contents Maintenance operations that do not require special training ..... . Ordering spare parts and consumables ........Safety guidelines for maintenance.
Introduction Your industrial truck Your industrial truck General The truck described in these operating instruc- tions corresponds to the applicable standards and safety regulations. If the truck is to be operated on public roads, it must conform to the existing national regula- tions for the country in which it is being used.
Introduction Your industrial truck CE labelling The manufacturer uses CE labelling to indi- cate that the truck complies with the standards and regulations valid at the time of marketing. The supplied EC declaration of conformity confirms this. The CE labelling is attached to the nameplate.
Introduction EC declaration of conformity EC declaration of conformity Declaration STILL GmbH Berzeliusstrasse 10 22113 Hamburg GERMANY We declare that the machine Industrial truck according to these operating instructions Model according to these operating instructions conforms to the latest version of the Machinery Directive 2006/42/EC.
Introduction Identification label Identification label NOTE Indicate the serial number for all technical en- quiries. Model Manufacturer Serial number Year of manufacture Unladen weight (without battery) in kg Maximum battery weight Minimum battery weight (for a lithium-ion battery, the weight of the ballast container is included) Additional weight (ballast weight) in kg Nominal motor power (kW)
Eco-design requirements for electric motors and variable speed drives Internet address and QR code The information can be accessed at any time by pasting the address https://m.still.de/vdma in a web browser or by scanning the QR code. Eco-design requirements for electric motors and variable...
Spare parts list The spare parts list can be downloaded by en- tering the address https://sparepartlist.still.eu into a web browser or by scanning the QR code displayed to the side. When the web page is open, please type in...
Introduction Proper usage Proper usage The truck described in these operating instruc- The purpose of obtaining these permissions in tions is suitable for lifting, transporting and advance is to limit danger as far as possible. stacking loads. The capacity label specifies the maximum The truck should only be used for the purpo- load that can be raised.
Introduction Unauthorised use Unauthorised use Any danger caused as a result of unauthor- Transporting people is prohibited. ised use becomes the responsibility of the op- The forklift truck should not be used in areas erator or driver and not that of the manufactur- where there is a risk of fire, explosion or corro- sion, or in areas that are particularly dusty.
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Introduction Disposing of components and batteries 11538011551 EN - 02/2021 - 08...
Safety Safety regulations Safety regulations Regular checks and technical inspections These operating instructions, which come with ● the truck, must be communicated to all those Recycling of lubricants, oils and batteries ● concerned and in particular to personnel re- Residual risks. ●...
Safety Safety regulations for handling consumables Safety regulations for handling consumables Permissible consumables Refer to the maintenance data table for the WARNING permissible substances necessary for opera- Consumables can be dangerous. tion. It is necessary to follow the safety regulations when handling these substances.
Safety Safety regulations for handling consumables Hydraulic fluid WARNING ENVIRONMENT NOTE During operation of the forklift truck, hy- draulic fluids are pressurised and are Hydraulic fluid is a water-polluting substance! hazardous to your health. Always store hydraulic fluid in containers com- –...
Safety Safety regulations for handling consumables Disposal of consumables Any spillage of fluids such as hydraulic oil, ● ENVIRONMENT NOTE brake fluid or gear lubricant oil must be im- mediately soaked up with an oil-binding Materials that have to be disposed of following agent.
Safety Emissions Emissions Noise emission values Calculated during the test cycle performed in accordance with standard EN 12053. Acoustic pressure level in the driver's compartment Truck 60 dB (A) Uncertainty ± 2.5 dB (A) NOTE Lower or higher noise values may occur when using industrial trucks, e.g.
Safety Residual dangers, residual risks Residual dangers, residual risks Falling, tripping etc. when moving on the in- Despite all operational precautions and com- ● dustrial truck, especially in the wet, with pliance with standards and rules, the possibili- leaking consumables or icy surfaces. ty of additional risks when using the truck can- Loss of stability due to the load being unsta- not be entirely excluded.
Safety Definition of responsible persons Definition of responsible persons Operating company The operating company is the natural or legal The operating company is responsible for the person or group who operates the truck or on scheduling and correct performance of regular whose authority the truck is used.
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Safety Definition of responsible persons Prohibition of use by unauthorised per- When leaving the truck, the driver must secure it against unauthorised use. sons The driver is responsible for the truck during working hours. He must not allow unauthor- ised persons to operate the truck. 11538011551 EN - 02/2021 - 08...
Safety inspection based on time and ex- traordinary incidents The operating company (see chapter entitled "Definition of responsible persons") must en- STILL GmbH Hamburg sure that the truck is checked by a specialist at least once a year or after noteworthy inci- Regelmäßige Prüfung dents.
Overviews Operating and display devices Display-operating unit Operator present indicator light (depending Activity indicator light on the model of the truck) Error Code menu Battery indicator light Settings menu Temperature indicator light Truck status menu Settings indicator light Display of the operating time of the truck Warning indicator light Display of the battery charge Drive programme indicator light...
Overviews Operating and display devices Electronic key (option) Switch ON (operating mode) Key fault or incorrect code Switch OFF and awaiting code Time delay of automatic switch-off Programming mode active Operation Enter Status of LEDs Comments ○ red off ● continuous (by de- green (1) (correct PIN) * 1 2 3 4 5 #...
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Overviews Operating and display devices PROGRAMMING (truck switch OFF only (2)) To reactivate the default Restoring the ini- administrator code tial administrator (00000000), please con- code tact your agent or nearest dealer. Power switches off auto- ● red flashing ● green matically after 10 mi- Activating the au- flashing (5) (5 seconds...
Overviews Markings Serial number xx xxxx x xxxxx NOTE Indicate the serial number for all technical en- quiries. The serial number contains the following infor- mation: 1 Production location 2 Type 3 Year of production 4 Count number 7090_921-004 11538011551 EN - 02/2021 - 08...
Driver's compartment ES30–24 steering unit ● 1.5 kW pump unit (EXH 25 models) and ● The tiller groups together control functions: 2.2 kW pump unit (EXH 30 models). steering, proportional lift, forward and reverse...
List of checks prior to start-up List of checks prior to start-up – Damaged or missing stickers must be re- WARNING placed in compliance with the marking posi- Damage or other defects on the truck or attachments tion table. (special equipment) can result in accidents. –...
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Starting up – Pull the emergency off switch (1) to the top position. – Turn the switch key (2) or enter the PIN on the electronic key screen and start the truck. The display (3) switches on. The brake is automatically disengaged. –...
Checks and actions prior to commissioning Checks and actions prior to commissioning Checking the anti-crush safety de- vice Anti-crush safety function The machine moves in the opposite direction when the anti-crush button (2) is pressed. If the truck is being operated in narrow areas (such as in a lift for example), the operator may get stuck against the wall if care is not taken.
Checks and actions prior to commissioning Checking the emergency shutdown To check the operation of the emergency off switch, proceed as follows: – Start up the truck. – Drive the truck. – Press the emergency off switch (1). The truck stops immediately. ●...
Checks and actions prior to commissioning Checking the horn – Press the horn button (5) located on the up- per part of the tiller. – The horn sounds. 11538011551 EN - 02/2021 - 08...
Truck operating instructions Truck operating instructions The trucks are designed for indoor and out- Speed must be reduced when moving over door use in non-hazardous atmospheres. The obstacles to prevent the truck from becoming temperature should be between -10°C and unbalanced and vibrations in the forklift opera- +45°C and the relative humidity of the air less tor's arms.
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Truck operating instructions Before using a side access truck, check that the bat- CAUTION tery is correctly locked. Risk of injury 11538011551 EN - 02/2021 - 08...
Using the display-operating unit Using the display-operating unit Selection buttons The operator selects the menus using the four selection buttons: The Blue Q button (1) to select Blue Q ● mode, hare mode or tortoise mode The left arrow button (2) to scroll left ●...
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Using the display-operating unit restricted, the (3) icon flashes and the (4) icon remains illuminated with a new warning message. Temperature, settings and warning lights The Temperature light (1) comes on in the event of overheating of the traction motor or the controller.
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Using the display-operating unit Activity indicator The Activity indicator light (1) flashes continu- ously while the truck is in operation. When the indicator is off, the display unit is locked or frozen. A warning is shown on the display. Settings menu ...
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Using the display-operating unit Error codes menu It is possible to access error messages that are disrupting the operation of the truck. – Select the Error messages menu (1) The operator can access the error codes. If several codes are affecting the truck, the oper- ator can scroll through several successive dis- plays.
Driving safety guidelines Driving safety guidelines Behaviour when driving Never sit on the dashboard to drive the ● truck Operators must obey the same rules within The truck must not be used as a stepladder ● the plant as on the road. They must drive at The truck is not designed to transport peo- ●...
Driving Driving Defining directions On a pedestrian-mode pallet truck, the con- ventional directions are: Forward travel (1): tiller direction ● Reverse travel (2): load arms direction ● The load is positioned at the rear. Driving – Turn the ignition key. –...
Driving – Press the lower part (1) of the drive switch (3) with your thumb. – The speed increases with the movement of the drive switch. – When the drive switch is released, the truck brakes electrically. Reverse travel –...
Driving – Turn the tiller clockwise: the truck turns to the left in forward travel (1). – Turn the tiller anti-clockwise: the truck turns to the right in forward travel (2). WARNING Risk of serious injury and/or serious damage to equipment Always slow down before negotiating a corner.
Driving Braking by reversing the drive direction Braking can be achieved by reversing the drive direction: – Move the drive switch (1) or (2) in the oppo- site direction until the truck stops. Braking by releasing the drive switch Braking can be achieved by releasing the drive switch: –...
Driving Drive program The indicator light (1) is on during operation of the truck. The shape of the indicator light indi- cates the selected program. The truck is equipped with three different drive programs: Hare mode (3) ● BlueQ mode (4) ●...
Driving Creep Speed function This function makes it possible to manoeuvre the truck in confined spaces. The tiller remains in the vertical position. – Press the Creep Speed button (1) (tortoise icon) on the tiller. Hold the button down. –...
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Driving Slopes must be approached with great cau- tion: Never attempt a slope whose gradient is ● greater than that specified in the truck's da- tasheet. Make sure that the ground is clean, has a ● non-slip surface and that the route is clear. Travelling up slopes ...
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Driving WARNING Risk of serious injury and/or serious damage to equipment Driving on slopes steeper than 10% is prohibited due to braking capacity and stability. The load being transported could tip over. Starting on a slope Proceed as follows: – Move the drive switch in the required direc- tion.
Operating the FleetManager™ option Operating the FleetManager™ option Description of the FleetManager option The FleetManager option allows you to control GSM: Global System for Mobile Communi- access to the truck. The option is a fleet man- cation agement system. Shock sensor You can access the system: Either by using a keypad This sensor allows you to record the shocks...
Operating the FleetManager™ option Commissioning a truck equipped with the FleetManager™ option Commissioning a truck equipped with a keypad or an electronic key – Turn the switch key to start the truck. – Enter the PIN code on the keypad. The PIN code consists of five to eight digits.
Operating the FleetManager™ option FleetManager™ option: Colour code for the LEDs The LEDs can have different statuses and dif- ferent colours. Below is the list of the most common messages and their meanings. Malfunction Cause Solution LED status Signal transmitter LED 1 LED 2 Reading device...
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Operating the FleetManager™ option Malfunction Cause Solution LED status Signal transmitter LED 1 LED 2 Flashes quickly Lit continuously A shock has oc- Reset the shock Red colour Green colour curred The truck is The truck is con- switched on but is nected via a Blue- not moving.
Operating the FleetManager™ option Disconnecting a truck equipped with the FleetManager™ option NOTE Operators must not log off intentionally while driving. WARNING Access to the truck must be disabled. Unauthorised users are not allowed to use the truck. Disconnecting a truck equipped with a ...
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Operating the FleetManager™ option Disconnecting a truck equipped with an RFID reading device – Park the truck in a safe place. – Briefly place the RFID card or the RFID transponder (4) in front of the reading de- vice (3). The LED (1) lights up for a second (red col- our).
Transporting loads Transporting loads Load handling safety rules WARNING Closely follow the following instructions before pick- ing up loads. Never touch or stand on moving parts of the truck (e.g. lifting device, pushing devices, work installations or devices for picking up loads). WARNING Take care not to trap hands or feet when operating the truck.
Transporting loads Transporting pallets or other con- tainers As a general rule, loading units must be trans- ported one by one (e.g. pallets). Transporting several loading units at a time is only author- ised: when the safety preconditions are fulfilled. ●...
Transporting loads Lifting and lowering the load arms NOTE Keep your hands on the tiller when lifting or lowering the load arms. Lifting the load arms: – Press the control button (1). The load arms are raised. Lowering the load arms: –...
Transporting loads Load handling WARNING Risk of crushing feet Safety shoes must be worn. WARNING Arrangement of loads Do not touch nearby loads or loads positioned at the side or in front of the load being handled. Arrange the loads with a small space between them to prevent them hooking onto one another.
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Transporting loads – Slowly withdraw the load in a straight line. Transporting a load Observe the following recommendations: Drive forwards for optimum visibility ● Travel up or down slopes with the load up- ● hill. Do not travel across the slope or make a U-turn Reverse travel is used for setting down the ●...
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Transporting loads – Switch off the ignition (key or electronic key). – In the event of a prolonged shutdown, press the emergency off switch. Then disconnect the battery. 11538011551 EN - 02/2021 - 08...
Cold store usage (optional) Cold store usage (optional) CAUTION Standard trucks risk being subject to significant dam- age if used in extreme conditions. Only trucks with the Cold Store option may be used inside cold storage. Specific oil designed for cold stores must be used.
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Cold store usage (optional) Parking The truck must be parked outside of the cold store. Parking inside the cold store could cause seri- ous damage to the electrical and mechanical equipment (seals, hoses, rubber and synthetic parts). CAUTION Do not leave discharged or unused batteries in the cold store.
Before leaving the truck Before leaving the truck – Choose a safe and level location. – Remove the switch key. – Set down the load and fully lower the load DANGER arms. Risk of injury! The load arms must touch the ground. It is prohibited to park the truck with the load lift sys- –...
Handling the battery Handling the battery Battery type Trucks can be fitted with different types of bat- tery. Comply with the information indicated on your battery's type plate, as well as with its features. WARNING The weight and size of the battery influence the sta- bility of the truck.
Handling the battery Parking the truck securely When the battery is being worked on, the truck must be parked safely. The truck can only be restarted when the covers and connectors have been put back in the operating position. Opening and closing the battery ...
Handling the battery Charging the battery using an exter- nal charger CAUTION Deep discharging may damage the battery. – Charge the battery immediately. The fixed socket on the truck (1) is located above the battery and under the battery hood. –...
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Handling the battery WARNING Explosive gases are generated during battery charg- ing. – Make sure that the area is well-ventilated. – Make sure that the battery hood remains open for the entire time the battery is charging. 11538011551 EN - 02/2021 - 08...
Handling the battery On-board charger Precautions for installation and use CAUTION The on-board charger means you no longer Risk of damage to the mains cable resulting in elec- tric shock and/or burns. have to use a charging room. This charger can be connected to any 2P+T 230 V 16 A Park the truck very close to the wall-mounted mains socket to avoid tensioning the charger's mains cable...
Handling the battery The charger adapts automatically to the bat- Time protection tery discharge situation and therefore allows If the duration of phases I1 + P + U is more any type of partial charging to be carried out than 16 hours, the charger automatically ("opportunity charging").
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Handling the battery The on-board charger is intended to recharge the battery. – Switch off the truck. Do not pull the emergency stop handle. This operation cuts off the circuits and stops the battery from charging. – Connect the charger plug (1) to a mains socket.
Handling the battery CAUTION Risk of damage to the mains cable due to frequent operator handling. Risk of electric shock and/or burns! The mains cable must be regularly checked as part of periodic statutory checks and maintenance opera- tions. NOTE The on-board charger is not compatible with the Cold Store option.
Handling the battery Changing the vertical access bat- tery To change the battery, proceed as follows: – Immobilise the truck. – Lower the load arms. – Switch off the ignition and remove the key. – Press in the emergency off switch. –...
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Handling the battery extraction rollers (fitted with rollers) for easier handling of the battery. To change the battery, proceed as follows: – Immobilise the truck. – Lower the load arms. – Switch off the ignition and remove the key. – Press in the emergency off switch. –...
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Handling the battery – Operate and pull the locking handle (2) in the direction indicated by the arrow. – Lift the locking bar (3) until the battery is freed. 11538011551 EN - 02/2021 - 08...
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Handling the battery – Pull the battery onto the truck with extrac- tion rollers or the roller frame – Replace the battery. Remove the dis- charged battery and position a charged bat- tery on the roller frame. – Position the truck with extraction rollers or the roller frame (4) in the upright position next to the battery compartment.
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Handling the battery – Push until a click is heard. The battery is correctly installed. WARNING Risk of injury Ensure that the battery is in the end position and that the hook is correctly holding the battery. DANGER Risk of injury The battery is correctly positioned but is not yet locked.
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Handling the battery – Lower the latch of the battery compartment door (if this option is selected). The door that is not attached to the side of the battery must be correctly locked. – Refit the battery hood. – Return the truck to service. WARNING Risk of injury Before restarting the truck, ensure that the battery is...
Handling the truck in an emergency Handling the truck in an emergency Truck towing procedure It is not possible to tow the truck with no elec- trical function. The electromagnetic brake re- mains in the closed position. Truck towing is authorised with a rigid connec- tion (tow bar) if the truck to be towed can no longer be braked.
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Handling the truck in an emergency – After towing, chock the truck to prevent it from moving. – To re-establish brake operation, unscrew and remove the two screws (1). – Refit the covers. WARNING It is essential that the covers are correctly refitted be- fore the machine is used.
Handling the truck in specific situations Handling the truck in specific situations Slinging the truck DANGER Danger of truck falling Only use slings and a hoist of sufficient quality. Check the weight of the machine (including battery) in order to choose a suitable device. Refer to the technical features.
Handling the truck in specific situations Lifting the truck DANGER Danger of swinging Truck lifting must be performed carefully. For some work, it is necessary to lift the truck. – Lift the load arms. – Switch off the ignition and disconnect the battery connector.
Handling the truck in specific situations The truck must be suitably protected from the DANGER effects of the weather during transport and Danger of death. storage. Do not stand within the hoist's operating radius or To load or unload the truck, use an inclined below the lifted truck.
Maintenance General maintenance information General maintenance information General The following instructions contain all the infor- mation required for maintenance of your truck. Carry out the various maintenance work in compliance with the maintenance plan. This will ensure that your truck is reliable and in good working order and that the warranty re- mains valid.
Maintenance General maintenance information Servicing and maintenance personnel training and qualification Truck maintenance must only be carried out The person responsible for carrying out the in- by qualified and authorised personnel. spection must have sufficient knowledge and experience to be able to assess the condition The annual inspection for prevention of acci- of the truck and the efficiency of the protective dents at work must be carried out by a person...
Maintenance Safety guidelines for maintenance Safety guidelines for maintenance Servicing and maintenance measures To avoid accidents during servicing and main- – Ensure that there is no risk of the truck tenance operations, take all necessary safety moving or starting up unexpectedly. For this measures.
Maintenance Technical data for inspection and maintenance Technical data for inspection and maintenance Assembly Consumables/lubricants Capacities/adjustment values Hydraulic system Hydraulic oil Transmission gear Transmission gear oil 1.1 l Traction motor (1.5 kW) 1F1 fuse Power: 300 A, quantity: 1 Steering unit ES30–24 (0.185 kW 3F1 fuse Power: 40 A, quantity: 1 Pump motor...
Maintenance Recommended lubricants Recommended lubricants Transmission gear oil DANGER Toxic products. Recommended oil: Oils and other consumables are toxic products. It is CLP PG220 DIN 51 517–3 advisable to handle and use them with the utmost care. Aerosol can for chains Hydraulic oil Standard chain spray A167.
Maintenance Accessing the technical compartment Accessing the technical com- partment WARNING Risk of injury. Before removing anything, turn the ignition off and press the emergency stop button. To access the technical compartment, it is necessary to lift the top hood (1) and remove the front hood (2).
Maintenance 1000-hour maintenance plan 1000-hour maintenance plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 1000, 2000, 3000, 4000, 6000, 7000, 8000 and 9000 hours Preparation Clean the truck Check the error codes using the diagnostic tool Chassis and equipment Check the condition of the load arms.
Maintenance 10,000-hour service plan 10,000-hour service plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 10,000 hours Information Carry out all 1000-hour maintenance work Carry out all 5000-hour maintenance work Motor Drain the transmission gear oil 11538011551 EN - 02/2021 - 08...
Maintenance Chassis, bodywork and fittings Chassis, bodywork and fittings Cleaning the truck Cleaning instructions – Park the truck. – Press in the emergency off switch. CAUTION Electrical hazards The battery must always be disconnected during cleaning procedures. Washing the outside of the truck ...
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Maintenance Chassis, bodywork and fittings NOTE Only use dry cleaning products. ● Do not remove the cowlings. ● – Clean the electric installations with a non- metal brush and dry with lightly compressed air. After washing – Carefully dry the truck (e.g. with com- pressed air).
Maintenance Chassis, bodywork and fittings General information on battery maintenance DANGER NOTE Risk of injury The discharge indicators used to check the ● Before carrying out any operations on the electric in- battery must also be suitable for the type of stallation, turn the truck power supply off.
Maintenance Chassis, bodywork and fittings Checking the condition of the load arms – Check that the load arms (1) show no signs of deformation, splits, heavy wear or cracks. CAUTION Truck damage If the carriage is damaged, it must be changed by the After-Sales Service Centre.
Maintenance Steering and wheels Steering and wheels Cleaning the pinion gear of the steering geared motor – Immobilise the truck. – Lower the load arms. – Switch off the ignition and remove the key. – Press in the emergency off switch. –...
Maintenance Steering and wheels Checking the condition of the wheels – Raise the truck until the wheels are off the ground. – Check that the wheels rotate freely and re- move any objects that may prevent them from turning or may obstruct them. CAUTION Risk of damaging the wheels In order to avoid any risk of damaging the bearings...
Maintenance Electrical equipment Electrical equipment Cleaning and blowing air through the electrical components CAUTION Electrical hazards Always disconnect the battery connector before working on an electrical component. – Press in the emergency off switch. – Disconnect the battery connector. –...
Maintenance Electrical equipment Checking the battery acid level and electrolyte density WARNING The electrolyte (diluted sulphuric acid) is poisonous and caustic! – Always wear suitable protective equipment (indus- trial goggles, safety gloves) when working on a battery. – Never wear a watch or jewellery when handling battery acid.
Maintenance Electrical equipment Checking the condition of the ca- bles, terminals and battery connec- – Check that the cable insulation is undam- aged. – Check that there are no signs of heat build- up in the connections. – Check that the "+" and "-" output terminals are not sulphated (presence of white salt).
Maintenance Hydraulic systems Hydraulic systems Checking the hydraulic system for leaks – Switch off the truck and disconnect the bat- tery connector. – Remove the hood of the technical compart- ment. – Inspect the hydraulic system: pipes, hoses and connections between the pump unit and the cylinders.
Maintenance Hydraulic systems – Remove the hood of the technical compart- ment. To ensure correct operation of the truck func- tions, the oil level must be between the mini- mum mark (3) and maximum mark (2) on the tank. –...
Maintenance Hydraulic systems In the event of leakage, please contact the Af- ter-Sales Service Centre. Checking the oil level in the control- led stabiliser circuit – Switch off the truck and disconnect the bat- tery connector. – Remove the hood of the technical compart- ment.
Maintenance Storage and decommissioning Storage and decommissioning Storage of truck Precautions should be taken if the truck must CAUTION not be used for a reasonably long period. The We recommend that you do not use a plastic sheet operations depend on the length of time it is as this encourages condensation to form.
Maintenance Storage and decommissioning Permanent Putting Out of Commis- sion (Destruction) When scrapping the truck, it is necessary to: – Remove the various parts of the truck (cov- ers, battery, chains, motors etc.) – Sort out the components depending on their type: pipes, rubber components, lubricants, aluminium, iron etc.
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Maintenance Storage and decommissioning 11538011551 EN - 02/2021 - 08...
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Index Consumables..... . . 13 Battery acid safety instructions..14 Accessing the technical compartment..93 Disposal.
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Index FleetManager™ Colour code for the LEDs... 55 Oils....... 13 Commissioning a truck equipped with a On-board charger keypad or an electronic key.
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Index Technical compartment....23 Unauthorised use..... 9 Technical data for inspection and mainte- Using the truck on a slope.
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STILL GmbH 11538011551 EN - 02/2021 - 08...
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