Still EXH 14 Original Instructions Manual
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Still EXH 14 Original Instructions Manual

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Original instructions
Pallet truck
EXH 14
EXH 16
EXH 18
EXH 20
EXH 20+
EXH-L 16
EXH-L 20
EXH-SF 16C
EXH-SF 20C
11558011551 EN - 04/2023  -  03

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Summary of Contents for Still EXH 14

  • Page 1 Original instructions Pallet truck EXH 14 EXH 16 EXH 18 EXH 20 EXH 20+ EXH-L 16 EXH-L 20 EXH-SF 16C EXH-SF 20C 11558011551 EN - 04/2023  -  03...
  • Page 3 Preface   Address of manufacturer and  contact details STILL GmbH Berzeliusstraße 10 22113 Hamburg, Germany Tel. +49 (0) 40 7339-0 Fax: +49 (0) 40 7339-1622 Email: info@still.de Website: http://www.still.de 11558011551 EN - 04/2023  -  03  I...

  • Page 5: Table Of Contents

    Table of contents   Introduction   Your industrial truck ...........  2 General .
  • Page 6 Overview ............ 26 General view of EXH 14, EXH 16, EXH 18, EXH 20 and EXH 20+ trucks ...  26 View of the technical compartment .
  • Page 7 Table of contents   Tortoise button............ 56 Using the truck on a ramp .
  • Page 8 Table of contents   Transporting the truck in the lift .......... 95 Driving on loading bridges .
  • Page 9 Table of contents   Hydraulic systems ........... .  114 Checking the hydraulic system for leaks .

  • Page 11: Introduction

    Introduction...

  • Page 12: Your Industrial Truck

    Introduction Your industrial truck Your industrial truck General The truck described in these operating instruc- tions corresponds to the applicable standards and safety regulations. If the truck is to be operated on public roads, it must conform to the existing national regula- tions for the country in which it is being used.

  • Page 13: Conformity Marking

    Introduction Conformity marking Conformity marking  The manufacturer uses the conformity mark- ing to document the conformity of the industri- al truck with the relevant directives at the time of placing on the market: CE: in the European Union (EU) ●...

  • Page 14: Declaration That Reflects The Content Of The Declaration Of Conformity

    Declaration that reflects the content of the declaration of con- formity         Declaration     STILL GmbH Berzeliusstraße 10 22113 Hamburg Germany             We declare that the specified machine conforms to the most recent valid version of the directives specified below:  ...
  • Page 15 Introduction Declaration that reflects the content of the declaration of conformity handed over to the new owner if the industrial truck is sold on. 11558011551 EN - 04/2023  -  03  5...

  • Page 16: Identification Label

    Introduction Identification label Identification label Version 1  Identification label Manufacturer CE symbol (this symbol means that the machine complies with European regulations for industrial trucks) Serial number/year Unladen weight Battery voltage Minimum battery weight (for a lithium- ion battery, the weight of the ballast container is included) Maximum battery weight Nominal capacity of the truck...

  • Page 17: List Of Abbreviations

    Introduction List of abbreviations NOTE Several conformity markings may appear ● on the nameplate. The EAC marking can also be located in the ● immediate vicinity of the nameplate. List of abbreviations This list of abbreviations applies to all types of operating instructions.
  • Page 18 Introduction List of abbreviations Abbrevi- Meaning Explanation ation ID no. Identification number   International Organization for Standardi- International standardisation organisation zation Uncertainty of measurement of sound   pressure levels Local Area Network Local area network Light Emitting Diode Light emitting diode Sound pressure level at the workplace  ...

  • Page 19: Rules For The Operating Company Of Industrial Trucks

    ● ing and storage of industrial trucks Internet address and QR code  The information can be accessed at any time by pasting the address https://m.still.de/vdma in a web browser or by scanning the QR code. 11558011551 EN - 04/2023  -  03  9...

  • Page 20: Spare Parts List

    Spare parts list  The spare parts list can be downloaded by en- tering the address https://sparepartlist.still.eu into a web browser or by scanning the QR code displayed to the side. When the web page is open, please type in the following password: Spareparts24!.
  • Page 21 Introduction Spare parts list 11558011551 EN - 04/2023  -  03  11...

  • Page 22: Permissible Use

    Introduction Permissible use Permissible use The truck described in these operating instruc- The purpose of obtaining these permissions in tions is suitable for lifting and transporting advance is to limit danger as far as possible. loads. The truck should only be used for the purpo- ses for which it was designed, as described in these instructions.

  • Page 23: Unauthorised Use

    Introduction Unauthorised use Unauthorised use Any danger caused as a result of unauthor- Transporting people is prohibited. ised use becomes the responsibility of the op- The forklift truck should not be used in areas erator or driver and not that of the manufactur- where there is a risk of fire, explosion or corro- sion, or in areas that are particularly dusty.
  • Page 24 Introduction Disposing of components and batteries  14 11558011551 EN - 04/2023  -  03...

  • Page 25: Safety

    Safety...

  • Page 26: Safety Regulations

    Safety Safety regulations Safety regulations Regular checks and technical inspections These operating instructions, which come with ● the truck, must be communicated to all those Recycling of lubricants, oils and batteries ● concerned and in particular to personnel re- Residual risks. ●...

  • Page 27: Safety Regulations For Handling Consumables

    Safety Safety regulations for handling consumables Safety regulations for handling consumables Permissible consumables Refer to the maintenance data table for the  WARNING permissible substances necessary for opera- Consumables can be dangerous. tion. It is necessary to follow the safety regulations when handling these substances.

  • Page 28: Hydraulic Fluid

    Safety Safety regulations for handling consumables Hydraulic fluid  WARNING ENVIRONMENT NOTE During operation of the forklift truck, hy- draulic fluids are pressurised and are Hydraulic fluid is a water-polluting substance! hazardous to your health. Always store hydraulic fluid in containers com- –...

  • Page 29: Disposal Of Consumables

    Safety Safety regulations for handling consumables Disposal of consumables Any spillage of fluids such as hydraulic oil, ● ENVIRONMENT NOTE brake fluid or gear lubricant oil must be immediately soaked up with an oil-binding Materials that have to be disposed of follow- agent.

  • Page 30: Emissions

    Safety Emissions Emissions Noise emission values Calculated during the test cycle performed in accordance with standard EN 12053. Acoustic pressure level in the driver's compartment EXH14 truck 57 dB (A) EXH16 / EXH18 / EXH20 / EXH20+ trucks     63 dB (A) Uncertainty ±...

  • Page 31: Residual Dangers, Residual Risks

    Safety Residual dangers, residual risks Residual dangers, residual risks Falling, tripping etc. when moving on the Despite all operational precautions and com- ● industrial truck, especially in the wet, with pliance with standards and rules, the possibili- leaking consumables or icy surfaces. ty of additional risks when using the truck can- Loss of stability due to the load being unsta- not be entirely excluded.

  • Page 32: Definition Of Responsible Persons

    Safety Definition of responsible persons Definition of responsible persons Operating company The operating company is the natural or legal The operating company is responsible for the person or group who operates the truck or on scheduling and correct performance of regular whose authority the truck is used.
  • Page 33 Safety Definition of responsible persons Prohibition of use by unauthorised per- When leaving the truck, the driver must secure it against unauthorised use. sons The driver is responsible for the truck during working hours. He must not allow unauthor- ised persons to operate the truck. 11558011551 EN - 04/2023  - ...

  • Page 34: Safety Tests

    Safety Safety tests Safety tests Regular safety inspection of the truck Safety inspection based on time and ex-  traordinary incidents The operating company (see chapter entitled "Definition of responsible persons") must en- sure that the truck is checked by a specialist at least once a year or after noteworthy inci- dents.
  • Page 35 Overviews...

  • Page 36: Overviews

    Overviews Overview Overview General view of EXH 14, EXH 16, EXH 18, EXH 20 and EXH 20+ trucks Battery hood Key or electronic key Wheels Diagnostic connector Load arms Tiller  26 11558011551 EN - 04/2023  -  03...

  • Page 37: View Of The Technical Compartment

    Overviews Overview View of the technical compartment Diagnostic connector Controller On-board charger Ignition key or electronic key (depending on Horn the version) Traction motor Pump unit Tank 11558011551 EN - 04/2023  -  03  27...

  • Page 38: General View Of Exh-Sf 16C And Exh-Sf 20C Trucks

    Overviews Overview General view of EXH-SF 16C and EXH-SF 20C trucks Battery hood Emergency off switch Wheels Ignition key or digital control panel (depend- Load arms ing on the model) Plug for external charger or opportunity Diagnostic connector charging (depending on models) Side protection guardrails Tiller Platform...

  • Page 39: Operating And Display Devices

    Overviews Operating and display devices Operating and display devices Truck controls Initial lift lowering control Display Initial lift lifting control Fork lifting and lowering button when the Fork lifting and lowering control Tortoise button is activated Double throw safety switch Tortoise button Tiller handle Drive switch...

  • Page 40: Electronic Key (Option)

    Overviews Operating and display devices Electronic key (option) Switch ON (operating mode) Key fault or incorrect code Switch OFF and awaiting code Time delay of automatic switch-off Programming mode active Operation Enter Status of LEDs Comments   ○ red off ● continuous (by de- green (1) (correct PIN) * 1 2 3 4 5 #...
  • Page 41 Overviews Operating and display devices PROGRAMMING (truck switch OFF only (2))   To reactivate the de- Restoring the ini- fault administrator code tial administrator     (00000000), please con- code tact your agent or near- est dealer. Power switches off au- ●...

  • Page 42: Basic Display Operating Unit

    Overviews Operating and display devices Basic display operating unit Battery indicator Icon indicating the remaining operating Hare icon hours for the truck Tortoise icon Icon indicating the total operating hours for Blue-Q icon the truck Maintenance interval Units of measurement Warning indicator light Hour meter/weight/warning code  32...

  • Page 43: Markings

    Overviews Markings Markings Labels Brand label Cold store label Lithium-ion label Identification label Serial number label Slinging label and "Danger instructions" la- Next inspection label bel, consult the operating instructions Truck type label (depending on model) "Electrical danger" label, consult the operat- Lithium-ion warning label ing instructions 11558011551 EN - 04/2023  - ...

  • Page 44: Serial Number

    Overviews Markings Serial number  NOTE Indicate the serial number for all technical en- quiries. The serial number contains the following infor- mation: 1 Production location 2 Type 3 Year of production 4 Count number  34 11558011551 EN - 04/2023  -  03...

  • Page 46: Technical Description

    Technical description Technical description The EXH 14, EXH 16, EXH 18, EXH 20, EXH and the horn are grouped together at the end 20+, EXH-L 16, EXH-L 20, EXH-SF 16C and of the tiller. EXH-SF 20C electric pallet trucks are used to For safety reasons, the tiller automatically re- move pallets or containers.
  • Page 47 Technical description Stabilisers Equipment available as standard or as additional options: The 5-point chassis has 2 suspended stabil- isers which compensate for ground irregulari- That can be added to the truck: ties. Load backrest. ● Load wheels: single, double or triple ●...

  • Page 48: List Of Checks Prior To Start-Up

    List of checks prior to start-up List of checks prior to start-up – Damaged or missing stickers must be re-  WARNING placed in compliance with the marking posi- Damage or other defects on the truck or attachments tion table. (special equipment) can result in accidents. –...

  • Page 49: Starting Up

    Starting up Starting up  DANGER Risk of sparks Using the truck with the battery hood open is prohibi- ted. – Check that the battery hood is closed. – Check that the battery is locked. To start the truck, proceed as follows: –...
  • Page 50 Starting up – Tilt the tiller into the drive area (2).  NOTE In areas (1) and (3), the electromagnetic brake is applied and it is not possible to drive the truck.  40 11558011551 EN - 04/2023  -  03...

  • Page 51: Checks And Actions Prior To Commissioning

    Checks and actions prior to commissioning Checks and actions prior to commissioning Checking the emergency off  To check the operation of the emergency off switch, proceed as follows: – Start up the truck. – Drive the truck. – Press the emergency off switch (1). The truck stops immediately.

  • Page 52: Checking The Horn

    Checks and actions prior to commissioning Checking the horn  – Press the horn button (5) located on the upper part of the tiller. – The horn sounds. Checking the anti-crush safety device Anti-crush safety function The machine moves in the opposite direction when the anti-crush button (2) is pressed.
  • Page 53 Checks and actions prior to commissioning Checking the anti-crush safety device   WARNING Ensure that the test zone is free of people and ob- jects, both in front of and behind the truck. – Move the drive switch (1) or (3) to move the truck towards you.

  • Page 54: Truck Operating Instructions

    Truck operating instructions Truck operating instructions The trucks are designed for indoor and out- Speed must be reduced when moving over door use in non-hazardous atmospheres. The obstacles to prevent the truck from becoming temperature should be between -10°C and unbalanced and vibrations in the forklift opera- +45°C and the relative humidity of the air less tor's arms.

  • Page 55: Using The Basic Display-Operating Unit

    Using the Basic display-operating unit Using the Basic display-operating unit Battery indicator  The battery indicator (1) shows the battery charge status. Each bar (2) represents 20% charge. Battery fully charged: Five bars (2) are displayed. The number of bars on the display decreases as the battery discharges.

  • Page 56: Different Performance Modes

    Using the Basic display-operating unit Charge Lithium-ion battery Other battery types Truck performance Required action level The last bar (3) re- The last bar (3) re- Limited perform- Please charge the mains illuminated mains illuminated ance battery Flashing white light Continuous red light The last bar (3) re- The last bar (3) re-...

  • Page 57: Other Display Icons

    Using the Basic display-operating unit Other display icons  The maintenance interval (1) When this indicator flashes, this means that the maintenance interval is approaching. Con- tact the After-Sales Service Centre for further information. If the indicator is illuminated continuously, this means that maintenance is overdue.

  • Page 58: Warnings On The Display

    Using the Basic display-operating unit Warnings on the display Incorrect switch-on sequence  The warning indicator light (1) illuminates on the display and the standard information (for example, the number of operating hours) re- mains on the display in the field (2). The warning indicates that the forklift opera- tor has performed an incorrect switch-on se- quence.
  • Page 59 Using the Basic display-operating unit Specific warning for battery charging  This warning relates specifically to charging the battery via the on-board charger (if option available). The warning indicator light (1) illuminates on the display. Error is displayed in the field (2) and segments (3) and (4) flash.

  • Page 60: Driving Safety Guidelines

    Driving safety guidelines Driving safety guidelines Behaviour when driving Never sit on the dashboard to drive the ● truck Operators must obey the same rules within The truck must not be used as a stepladder ● the plant as on the road. They must drive at The truck is not designed to transport peo- ●...

  • Page 61: Driving

    Driving Driving Defining directions  On a pedestrian-mode pallet truck, the con- ventional directions are: Forward travel (1): tiller direction ● Reverse travel (2): load arms direction ● The load is positioned at the rear. Driving – Turn the ignition key. –...

  • Page 62: Steering

    Driving – Press the lower part (1) of the drive switch  with your thumb. The speed increases with the movement of the drive switch. When the drive switch is released, the truck brakes electrically. Reverse travel – Press the upper part (2) of the drive switch with your thumb.

  • Page 63: Braking

    Driving – Turn the tiller clockwise: the truck turns to  the left (1) in forward travel. – Turn the tiller anti-clockwise: the truck turns to the right (2) in forward travel.  WARNING Risk of serious injury and/or serious damage to equipment Always slow down before negotiating a corner.

  • Page 64: Horn

    Driving Braking by reversing the drive direction  Braking can be achieved by reversing the drive direction: – Move the drive switch (1) or (2) in the oppo- site direction until the truck stops. Braking by releasing the drive switch Braking can be achieved by releasing the drive switch: –...

  • Page 65: Double Throw Safety Switch

    Driving Double throw safety switch  To protect the driver from any risk of being trapped between an obstacle and the ma- chine, the end of the tiller is fitted with a safety flap (1). This is the anti-crush safety device. As soon as the flap is pressed in, the machine stops immediately and moves off slowly in the direction of the fork.

  • Page 66: Tortoise Button

    Driving Tortoise button  This button makes it possible to manoeuvre the truck in confined spaces. The tiller remains in the vertical position. – Press the Tortoise button (1) on the tiller. Hold the button down. – To raise the load arms, press the lift symbol (2) while holding down the Tortoise button (1).
  • Page 67 Driving Travelling up slopes  Always travel up slopes in reverse. The load faces uphill. NOTE Without a load, we recommend that you go up a slope forwards. Travelling down slopes  Always travel down slopes forwards. The load faces uphill. NOTE Without a load, we recommend that you go down a slope forwards.
  • Page 68 Driving – Move the drive switch in the required direc- tion. – Release the drive switch to apply the park- ing brake.  58 11558011551 EN - 04/2023  -  03...

  • Page 69: Specific Features Of Driving With Folding Platform Trucks

    Specific features of driving with folding platform trucks Specific features of driving with folding platform trucks Determining the direction of trav-  On a ride-on pallet truck, the conventional di- rections for the direction of travel are: Forward travel (2): Direction of load arms ●...

  • Page 70: Steering

    Specific features of driving with folding platform trucks – Press the upper part (2) of the drive switch  with your thumb. The speed increases with the movement of the drive switch. When the drive switch is released, the truck brakes electrically.

  • Page 71: Pedestrian Driving

    Specific features of driving with folding platform trucks – Turn the tiller clockwise: the truck turns to  the left (1) in forward travel. – Turn the tiller anti-clockwise: the truck turns to the right (2) in forward travel.  WARNING Risk of serious injury and/or serious damage to equipment Always slow down before negotiating a corner.

  • Page 72: Ride-On Driving

    Specific features of driving with folding platform trucks – Tilt the tiller into the driving zone (3).  In zones (1) and (2), the electromagnetic brake is applied and it is not possible to drive the truck. NOTE Driving in pedestrian mode is possible when ●...
  • Page 73 Specific features of driving with folding platform trucks – Tilt the tiller into the driving zone (3). The  speed in ride on mode is limited to 10 km/h. In zones (1) and (2), the electromagnetic brake is applied. Then the truck cannot be driven.

  • Page 74: Operating The Fleetmanager™ Option

    Operating the FleetManager™ option Operating the FleetManager™ option Description of the FleetManager option The FleetManager option allows you to control GSM: Global System for Mobile Communi- access to the truck. The option is a fleet man- cation agement system. Shock sensor You can access the system: Either by using a keypad This sensor allows you to record the shocks...

  • Page 75: Commissioning A Truck Equipped With The Fleetmanager™ Option

    Operating the FleetManager™ option Commissioning a truck equipped with the FleetManager™ option Commissioning a truck equipped with a  keypad or an electronic key – Turn the switch key to start the truck. – Enter the PIN code on the keypad. The PIN code consists of five to eight digits.

  • Page 76: Fleetmanager™ Option: Colour Code For The Leds

    Operating the FleetManager™ option FleetManager™ option: Colour code for the LEDs The LEDs can have different statuses and dif- ferent colours. Below is the list of the most common messages and their meanings. Malfunction Cause Solution LED status Signal transmitter    ...
  • Page 77 Operating the FleetManager™ option Malfunction Cause Solution LED status Signal transmitter     LED 1 LED 2 Flashes quickly Lit continuously A shock has oc-   Reset the shock Red colour Green colour curred The truck is The truck is con- switched on but is nected via a Blue- not moving.

  • Page 78: Disconnecting A Truck Equipped With The Fleetmanager™ Option

    Operating the FleetManager™ option Disconnecting a truck equipped with the FleetManager™ option NOTE Operators must not log off intentionally while driving.  WARNING Access to the truck must be disabled. Unauthorised users are not allowed to use the truck. Disconnecting a truck equipped with a ...
  • Page 79 Operating the FleetManager™ option Disconnecting a truck equipped with an  RFID reading device – Park the truck in a safe place. – Briefly place the RFID card or the RFID transponder (4) in front of the reading de- vice (3). The LED (1) lights up for a second (red col- our).

  • Page 80: Transporting Loads

    Transporting loads Transporting loads Load handling safety rules   WARNING Closely follow the following instructions before pick- ing up loads. Never touch or stand on moving parts of the truck (e.g. lifting device, pushing devices, work installations or devices for picking up loads).  WARNING Take care not to trap hands or feet when operating the truck.

  • Page 81: Transporting Pallets Or Other Containers

    Transporting loads Transporting pallets or other  containers As a general rule, loading units must be trans- ported one by one (e.g. pallets). Transporting several loading units at a time is only author- ised: when the safety preconditions are fulfilled. ●...

  • Page 82: Lifting And Lowering The Load Arms

    Transporting loads Lifting and lowering the load  arms NOTE Keep your hands on the tiller when raising or lowering the load arms. Lifting the load arms: – Press the lift control (1). The load arms are raised. Lowering the load arms: –...
  • Page 83 Transporting loads Before picking up a load  – Ensure that the load weight does not ex- ceed the capacity of the truck. – Also ensure that the load is stable and bal- anced to avoid dropping any part of the load.
  • Page 84 Transporting loads Transporting a load  Observe the following recommendations: Drive forwards for optimum visibility ● Travel up or down slopes with the load up- ● hill. Do not travel across the slope or make a U-turn Reverse travel is used for setting down the ●...

  • Page 85: Cold Store Usage (Optional)

    Cold store usage (optional) Cold store usage (optional)   CAUTION Standard trucks risk being subject to significant dam- age if used in extreme conditions. Only trucks with the Cold Store option may be used inside cold storage. Specific oil designed for cold stores must be used.
  • Page 86 Cold store usage (optional) Parking The truck must be parked outside of the cold store. Parking inside the cold store could cause seri- ous damage to the electrical and mechanical equipment (seals, hoses, rubber and synthetic parts).  CAUTION Do not leave discharged or unused batteries in the cold store.

  • Page 87: Before Leaving The Truck

    Before leaving the truck Before leaving the truck – Choose a safe and level location. – Remove the switch key. – Set down the load and fully lower the load  DANGER arms. Risk of injury! The load arms must touch the ground. It is prohibited to park the truck with the load lift –...

  • Page 88: Handling The Battery

    Handling the battery Handling the battery Battery type Trucks can be fitted with different types of bat- tery. Comply with the information indicated on your battery's type plate, as well as with its features.  WARNING The weight and size of the battery influence the sta- bility of the truck.

  • Page 89: Opening And Closing The Battery Hood

    Handling the battery Parking the truck securely When the battery is being worked on, the truck must be parked safely. The truck can only be restarted when the covers and connectors have been put back in the operating position. Opening and closing the battery ...

  • Page 90: Disconnecting/Connecting The Battery Connector

    Handling the battery Disconnecting/connecting the battery connector  WARNING Major risk of arcing and destruction of contacts Never connect or disconnect the connector if the truck is switched on. Regularly check the condition of the contacts of the connectors. Replace them if there are signs of arcing and carbonisation.

  • Page 91: Using The Side Socket To Charge The Lithium-Ion Battery

    Handling the battery Using the side socket to charge  the lithium-ion battery A side socket (1) can be installed on the bat- tery on the side of the truck. The socket allows you to charge the battery without removing the lithium-ion battery connector of the truck.

  • Page 92: Charging The Battery Using An External Charger

    Handling the battery – When charging is complete and the charger has stopped, unplug the charger. NOTE It is possible to stop charging before the end of the complete cycle. The operator can re- sume work more quickly. It is advisable to re- charge the battery after each use if possible.
  • Page 93 Handling the battery – Press the emergency off switch (1).  – Switch off the ignition (2) (key or electronic key). – Open the battery hood. – Disconnect the battery connector from the fixed socket on the truck. – Connect the battery connector to the charg- ing station.

  • Page 94: Using The On-Board Charger

    Handling the battery Using the on-board charger Thanks to the on-board charger, it is no longer necessary to use a charging room. In fact, this charger can be connected to any 2P+T, 230-V, 16-A socket. However, before charging in this way, it is necessary to ensure that the location selected for charging satisfies all of the following safety requirements:...

  • Page 95: Adjusting The On-Board Charger

    Handling the battery – Switch off the truck.  – Connect the charger plug to a mains wall socket. The charger plug (1) is located un- der the centre cover of the truck dashboard. Charging starts automatically. A green indi- cator flashes or a battery charging icon is present on the truck display.

  • Page 96: General Information On Changing Batteries

    Handling the battery General information on changing batteries Removing/refitting the battery  CAUTION When handling batteries, make sure that the Risk of injury capacity of the equipment used (hoist, slings, The battery is a heavy and fragile component that hooks, roller frame, trolley) is sufficient for the must be handled with care.
  • Page 97 Handling the battery – Attach the slinging hooks to the battery  compartment. NOTE Using secured hooks is recommended. – Lift the battery. – Replace the battery. – Position the new battery in the chassis. – Remove the sling hooks. –...

  • Page 98: Changing The Battery On A Truck Equipped With A Side-Access Battery

    Handling the battery Changing the battery on a truck equipped with a side-access bat- tery To remove the battery, we recommend that you use a fixed roller frame or a truck with extraction rollers (fitted with rollers) for easier handling of the battery. –...
  • Page 99 Handling the battery – Lift the locking pin (1) to unlock the battery.  – Place the locking pin on the edge of the  chassis as shown in the illustration (2). 11558011551 EN - 04/2023  -  03  89...
  • Page 100 Handling the battery – Take hold of the battery (3).  – Pull the battery (4) onto the roller frame to  remove it from its compartment. – Replace the battery and push it all the way into the compartment.  90 11558011551 EN - 04/2023  - ...
  • Page 101 Handling the battery – Position the locking pin (1) in the opening  (5) provided on the chassis. – Lower the locking pin (1) until you hear a small click. – Reconnect the battery connector. – Close the battery hood. –...

  • Page 102: Handling The Truck In An Emergency

    Handling the truck in an emergency Handling the truck in an emergency Towing and transporting the truck Towing the truck Transporting the machine If the truck has to be transported, please en-  CAUTION sure that it is properly chocked and protected Risk of the equipment becoming worn or damaged against bad weather.

  • Page 103: Handling The Truck In Specific Situations

    Handling the truck in specific situations Handling the truck in specific situations Slinging the truck   DANGER Danger of truck falling Only use slings and a hoist of sufficient quality. Check the weight of the machine (including battery) in order to choose a suitable device. Refer to the technical features.

  • Page 104: Lifting The Truck

    Handling the truck in specific situations Lifting the truck   DANGER Danger of truck tipping over Truck lifting must be performed carefully. For some work, it is necessary to lift the truck. – Lift the load arms. – Switch off the ignition and disconnect the battery connector.

  • Page 105: Transporting The Machine

    Handling the truck in specific situations The truck must be suitably protected from the  DANGER effects of the weather during transport and Danger of death. storage. Do not stand within the hoist's operating radius or To load or unload the truck, use an inclined below the lifted truck.
  • Page 106 Handling the truck in specific situations  96 11558011551 EN - 04/2023  -  03...

  • Page 107: Maintenance

    Maintenance...

  • Page 108: General Maintenance Information

    Maintenance General maintenance information General maintenance information General The following instructions contain all the infor- Grade and quantity of lubricants and mation required for maintenance of your truck. other consumables Carry out the various maintenance work in Only lubricants and other consumables speci- compliance with the maintenance plan.

  • Page 109: Servicing And Maintenance Personnel Training And Qualification

    Maintenance General maintenance information Servicing and maintenance personnel training and qualification Truck maintenance must only be carried out The person responsible for carrying out the by qualified and authorised personnel. inspection must have sufficient knowledge and experience to be able to assess the condition The annual inspection for prevention of acci- of the truck and the efficiency of the protec- dents at work must be carried out by a person...

  • Page 110: Safety Guidelines For Maintenance

    Maintenance Safety guidelines for maintenance Safety guidelines for maintenance Servicing and maintenance measures To avoid accidents during servicing and main- – Ensure that there is no risk of the truck tenance operations, take all necessary safety moving or starting up unexpectedly. For this measures.

  • Page 111: Easily Accessing The Technical Compartment

    Maintenance Easily accessing the technical compartment Easily accessing the technical  compartment In order to perform maintenance on various truck components, it is necessary to access the technical compartment. – Switch off the ignition (switch key or elec- tronic key). –...

  • Page 112: Technical Data For Inspection And Maintenance

    Power: 300 A, quantity: 1 EXH-SF 16C, EXH 18, EXH 20, EXH 20+, EXH-L 20 and EXH- SF 20C Pump motor 1 kW for EXH 14, EXH 16 and EXH 18 Fuse 1F1 Power: 300 A, quantity: 1 1.2 kW for EXH-L 16, EXH-SF...

  • Page 113: Recommended Lubricants

    Maintenance Recommended lubricants Recommended lubricants Transmission gear oil  DANGER Toxic products. Recommended oil: Oils and other consumables are toxic products. It is Fuchs Titan Supergear 80W90 API GL4/GL5 advisable to handle and use them with the utmost care. Aerosol can for chains Hydraulic oil Standard chain spray.

  • Page 114: 1000-Hour Service Plan

    Maintenance 1000-hour service plan 1000-hour service plan Depending on the application, environmental conditions and driving style, the following proce- dures should be carried out every 1000, 2000, 4000, 5000, 7000 and 8000 hours   Preparation Clean the truck Check the error codes using the diagnostic tool Check the time and date on the display Enter the next service interval Chassis, bodywork and fittings...

  • Page 115: 3000-Hour Maintenance Plan

    Maintenance 3000-hour maintenance plan Clean the lifting function sensors (if fitted) Check the mobile chassis Check the linkage of the initial lift Check the initial lift sensors Adjust the clearance of the sliding pads on the guide rollers of the initial lift Check the pins and the mounting of the push rods 3000-hour maintenance plan Depending on the application, environmental conditions and driving style, the following proce-...

  • Page 116: Chassis, Bodywork And Fittings

    Maintenance Chassis, bodywork and fittings Chassis, bodywork and fittings Cleaning the truck  Disconnect the battery before cleaning the truck. Be very careful using steam jets or clean- ing products with a strong degreasing effect. They dilute the grease inside the sealed-for- life bearings.

  • Page 117: General Information On Battery Maintenance

    Maintenance Chassis, bodywork and fittings General information on battery maintenance  DANGER NOTE Risk of injury The discharge indicators used to check the ● Before carrying out any operations on the electric in- battery must also be suitable for the type of stallation, turn the truck power supply off.

  • Page 118: Checking The Condition Of The Load Arms

    Maintenance Chassis, bodywork and fittings Checking the condition of the  load arms – Check that the load arms (1) show no signs of deformation, splits, heavy wear or cracks.  CAUTION Truck damage If the carriage is damaged, have it changed by the After-Sales Service Centre.

  • Page 119: Transmission

    Maintenance Transmission Transmission Cleaning the traction motor cool-  ing fins The traction motor is difficult to access. – Immobilise the truck. – Lower the forks. – Switch off the ignition and remove the key. – Press the emergency off switch. –...

  • Page 120: Steering And Wheels

    Maintenance Steering and wheels Steering and wheels Checking the condition of the  wheels – Raise the truck until the wheels are off the ground. – Check that the wheels rotate freely and re- move any objects that may prevent them from turning or may obstruct them.

  • Page 121: Electrical Equipment

    Maintenance Electrical equipment Electrical equipment Cleaning and blowing air  through the electrical compo- nents  CAUTION Electrical hazards Always disconnect the battery connector before working on an electrical component. – Press the emergency off switch. – Disconnect the battery connector. –...

  • Page 122: Checking The Battery Acid Level And Electrolyte Density

    Maintenance Electrical equipment Checking the battery acid level  and electrolyte density  WARNING The electrolyte (diluted sulphuric acid) is poisonous and caustic! – Always wear suitable protective equipment (indus- trial goggles, safety gloves) when working on a battery. – Never wear a watch or jewellery when handling battery acid.

  • Page 123: Checking The Condition Of Cables, Terminals And The Battery Connector

    Maintenance Electrical equipment Checking the condition of ca-  bles, terminals and the battery connector – Check that the cable insulation is undam- aged. – Check that there are no signs of heat build- up in the connections. – Check that the "+" and "-" output terminals are not sulphated (presence of white salt).

  • Page 124: Hydraulic Systems

    Maintenance Hydraulic systems Hydraulic systems Checking the hydraulic system  for leaks – Switch off the truck and disconnect the bat- tery connector. – Remove the hood of the technical compart- ment. – Inspect the hydraulic system: pipes, hoses and connections between the pump unit and the cylinders.
  • Page 125 Maintenance Hydraulic systems – Remove the hood of the technical compart-  ment. To ensure correct operation of the truck func- tions, the oil level must be between the mini- mum mark (3) and maximum mark (2) on the tank. –...

  • Page 126: Storage And Decommissioning

    Maintenance Storage and decommissioning Storage and decommissioning Storage of truck Precautions should be taken if the truck must  CAUTION not be used for a reasonably long period. The We recommend that you do not use a plastic sheet operations depend on the length of time it is as this encourages condensation to form.

  • Page 127: Permanent Putting Out Of Commission (Destruction)

    Maintenance Storage and decommissioning Permanent Putting Out of Com- mission (Destruction) When scrapping the truck, it is necessary to: – Remove the various parts of the truck (cov- ers, battery, chains, motors etc.) – Sort out the components depending on their type: pipes, rubber components, lubricants, aluminium, iron etc.
  • Page 128 Maintenance Storage and decommissioning  118 11558011551 EN - 04/2023  -  03...

  • Page 129: Technical Specifications

    Technical specifications...

  • Page 130: Datasheet For The Exh14 Model

    Technical specifications Datasheet for the EXH14 model Datasheet for the EXH14 model  120 11558011551 EN - 04/2023  -  03...
  • Page 131 Technical specifications Datasheet for the EXH14 model DESCRIPTION Manufacturer   Still Model type   EXH14 Drive type: battery, diesel, petrol, LPG, mains power   Battery Driving mode: manual, pedestrian, standing, seated, order Standing/   picking pedestrian Nominal capacity Q (kg)
  • Page 132 Technical specifications Datasheet for the EXH14 model Total width 4.21 b1 (mm) (±5 mm) 4.22 Load arm dimensions s/e/L (mm) 55/165/1150 External clearance 520/540/560 4.25 s/e/L (mm) of the fork arms (± 5 mm) /680 Ground clearance, 4.32 m2 (mm) at the centre of the wheelbase (±2 mm) Load dimension 4.33 b12 x L6...
  • Page 133 Technical specifications Datasheet for the EXH14 model 2) Ast = Wa + R + Safety distance a: a=200 mm 3) With Creep Speed option. Tiller in vertical position. 4) With bogies in brackets 5) Minimum/maximum 11558011551 EN - 04/2023  -  03  123...

  • Page 134: Datasheet For Exh16, Exh18, Exh20 And Exh20+ Models

    Technical specifications Datasheet for EXH16, EXH18, EXH20 and EXH20+ models Datasheet for EXH16, EXH18, EXH20 and EXH20+ models  124 11558011551 EN - 04/2023  -  03...
  • Page 135 Technical specifications Datasheet for EXH16, EXH18, EXH20 and EXH20+ models DESCRIPTION     1.1 Manufacturer     Still EXH20 / 1.2 Model type     EXH16 EXH18 EXH20+ Drive type: battery, diesel, petrol, LPG,     Battery mains power Driving mode: manual, pedestrian,  ...
  • Page 136 Technical specifications Datasheet for EXH16, EXH18, EXH20 and EXH20+ models EXH20 DIMENSIONS     EXH16 EXH18 EXH20 4.4 Lift (±5 mm)   (mm) Height of tiller in driving position   810/1205 minimum/maximum (±5 mm) (mm) Height at fork ends 4.15   in the lowered position (0/+5 mm) (mm) Com- 1579...
  • Page 137 Technical specifications Datasheet for EXH16, EXH18, EXH20 and EXH20+ models 5.2 Lifting speed, laden/unladen (±10%) 0.035/0.046 0.031/0.046 0.033/0.042 Lowering speed, laden/unladen 0.07/0.028 0.073/0.028 0.069/0.035 (±10%) 5.8 Maximum gradient, laden/unladen 10/20 9/20 Acceleration time (10 m), laden/unla- 7.1/6.6 6.9/6.4 7.1/6.4 5.10 Service brake  ...

  • Page 138: Eco-Design Requirements For Electric Motors And Variable Speed Drives

    Technical specifications Eco-design requirements for electric motors and variable speed drives 4) With bogies in brackets 5) Minimum/maximum Eco-design requirements for electric motors and variable speed drives All motors in this industrial truck are exempt from Regulation (EU) 2019/1781 because these motors do not meet the description giv- en in Article 2 "Scope", Item (1) (a) and be- cause of the provisions in Article 2 (2) (h) "Motors in cordless or battery-operated equip-...
  • Page 139 Index   Conformity marking....Connecting the battery connector..Address of manufacturer....Consumables.
  • Page 140 20C trucks......28 Precautions to be taken during battery General view of EXH 14, EXH 16, EXH 18, maintenance.....
  • Page 141 Index   Steering..... 36, 52, 60 Truck operating instructions... . 44 Symbols used.
  • Page 144 STILL GmbH 11558011551 EN - 04/2023  -  03...

This manual is also suitable for:

Exh 16Exh 18Exh 20Exh-l 16Exh-l 20Exh-sf 16c ... Show all

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