Troubleshooting - ElectrIQ CD12PRO-LE User Manual

TROUBLESHOOTING:

Issue Cause
Hot or cold Normal Operation
air being
produced
Is the plug properly
Unit does not inserted in the
operate socket?
Is the tank full
indicator is red?
Front louvres Louvre motor is
do not open blocked
Dehumidifier Is the unit set to a
does not humidity level lower
extract water than the one in the
room?
Is the temperature
too low for water
extraction to be
efficient?
Is any intake grill or
discharge blocked?
Is the unit too close
to walls.
Airflow seems Is filter dirty or
weak clogged?
Unit is noisy Is the unit on uneven
during surface?
operation
Is filter clogged?
E3 or E4
Humidity sensor
error
E1 or E2
Temperature sensor
error
E5 or E6
Abnormal Coil sensor
temperature or
current
Defrost light
Unit is defrosting
on
Tank full red Water tank full
light
notification
Any other malfunctions will need to be reported to ElectrIQ service centre. Do not attempt
unauthorised repairs as these may invalidate the warranty.
Solution
When the unit is in dehumidifying mode it absorbs humid air
from room and freezes it to reduce the humidity.
During the cold cycle there should be cold air coming out of
the unit.
During the defrost cycle hot dry air should be coming out of
the outlet grill.
Insert the plug into the socket and turn the switch on.
The water tank is full, float displaced or the tank is not
properly inserted. Empty the tank, check the float and make
sure the tank is properly inserted in unit.
Check if anything is blocking the louvre
Try to move gently the louvres up and down while the unit if off
If the above fails return the unit to service centre
Set the humidity level on the humidistat bellow current
humidity reading.
Increase temperature in the room or reposition the unit.
Remove obstructions and restart the unit.
Ensure a distance of at least 20 cm between the unit & walls
Please service the filters regularly as per user manual.
Please place on flat horizontal surface. A carpeted surface under
the unit will also help reduce the noise caused by vibrations from
the compressor
Please service the filters regularly as per user manual.
Ensure filters are clean, and use the unit within the
prescribed humidity range. Unplug the unit, rest and plug it
back in. If error repeats, call for service centre.
Ensure filters are clean, and use the unit within the
prescribed temperature range. Unplug the unit, rest and plug
it back in. If error repeats, call for service centre.
Ensure filters are clean, and use the unit within the
prescribed humidity and temperature range. Unplug the
unit, rest and plug it back in. If error repeats, call for service
centre.
Allow the unit to automatically defrost. The protection will
clear after the unit defrosts. Increase temperature in the
room if this repeats too often.
Tank is full or is not in the right position-- Empty the tank and
replace in the right position.
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