Mobeye CM2500 Portal User Manual
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Mobeye CM2500 Portal User Manual

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USER MANUAL
®
Mobeye
Panic Button
CM2500
SW version 5.n

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Summary of Contents for Mobeye CM2500

  • Page 1 USER MANUAL ® Mobeye Panic Button CM2500 SW version 5.n...
  • Page 3 • Do not let it fall from height. • Do not use in an environment where any inflammable gases, vapors or dust are present or could be present. • Repair of the device may only be carried out by people, trained for Mobeye ® repair.

  • Page 4: Table Of Contents

    CONTENT 1. General description 2. Standard behaviour Mobeye Panic Button with Mobeye SIM and Internet Portal Mobeye Panic Button with own SIM card 3. Getting started Insert the SIM card Insert the batteries Connect an external power supply (optionally) Connect an external emergency button (optionally) 4.
  • Page 5 SMS reports when using own SIM card Technical messages 8. Status feedback...

  • Page 7: General Description

    First of all you’ll have to choose a SIM card to place in the device. You can use the Mobeye SIM card or your own SIM card. The Mobeye SIM card provides access to the Mobeye Internet Portal. In this management environment the device is given additional functions such as online programming, status and history display, more options for forwarding messages and it will monitor test messages (keep alive).

  • Page 8: Standard Behaviour

    Mobeye Internet Portal, has the following standard behaviour as factory settings: - In case the on/off button was pressed for at least one second, the Mobeye Panic Button sends an alarm message to the Mobeye Internet Portal and calls the phone numbers programmed in by the user.

  • Page 9: Mobeye Panic Button With Own Sim Card

    The Mobeye Panic Button, equipped with your own SIM card, has the following standard behavior as factory settings: - In case the on/off button was pressed for at least one second, the Mobeye Panic Button sends an alarm SMS text message and calls the phone numbers programmed in by the user.

  • Page 10: Getting Started

    3. GETTING STARTED To get started with the Mobeye Panic Button, at least the following steps need to be taken in the following order: 1. Insert the SIM card 2. Insert the batteries 3. Connect an external power supply (optionally) 4.

  • Page 11: Insert The Batteries

    3.3 CONNECT AN EXTERNAL POWER SUPPLY (OPTIONALLY) Although the Mobeye Panic Button is designed to run on batteries, it is possible to use an external power supply, which helps the alarm notifications to be sent faster.

  • Page 12: Connect An External Emergency Button (Optionally)

    3.4 CONNECT AN EXTERNAL EMERGENCY BUTTON (OPTIONALLY) It is possible to connect external panic buttons to the inputs. As soon as the external button is pressed for at least one second, the behaviour will be similar as when the on/off button was pressed.

  • Page 13: Programming When Using The Mobeye Sim And Portal

    You will receive an e-mail to confirm the new account. After confirmation login on the portal. If you do not receive this e-mail, please check your spam box or ask Mobeye (info@mobeye.com). 4.2 REGISTER THE MOBEYE SIM CARD...

  • Page 14: Enter The Program Mode

    3 seconds. 4.4 ACTIVATE THE DEVICE IN THE PORTAL If the LED on the outside flashes once per second, you activate the device in the Mobeye Internet Portal by clicking ‘Activate device’, which is written behind the registered SIM card. Contract SIM card + portal “Monitoring”...

  • Page 15: Configuration And Synchronisation

    The device settings can be programmed in the Mobeye Internet Portal. In this way you prepare the settings, to be picked up by the device. Since the Mobeye device is leading in the communication between the portal and the device, the data synchronisation is done after: 1) any message to the portal (e.g.
  • Page 16 Device Settings The device settings can be changed via the Mobeye Internet Portal. To do this, click on the "edit" icon and type in the security code (factory setting is "1111"). See chapter 5 for the description per setting. After saving the new settings, they must be retrieved by the device (synchronized).

  • Page 17: Confirmation Of The Alarm Message

    The security code is back to factory settings as well. The SIM card is now disconnected and is visible on the "Add device" screen. The SIM card can be used again in another (or the same) Mobeye device in combination with the portal.

  • Page 18: Possible Settings

    SMS commands (see chapter 6). 5.1 ALARM PHONE NUMBERS In the event of an alarm, the Mobeye Panic Button can call 5 telephone numbers (TEL1… TEL5). It is possible to confirm a call by picking up the telephone and pressing any key. The following numbers will not be called.

  • Page 19: Priority Of The Message

    5.4 PRIORITY OF THE MESSAGE Using your own SIM card this setting is not relevant. Connected to the Mobeye Internet Portal the Mobeye Panic Button will first send an alarm notification to the portal (to be forwarded there as an SMS and / or e-mail from there) and then call the contacts directly from the unit.

  • Page 20: Power Failure Message

    5.8 POWER FAILURE MESSAGE If the Mobeye Panic Button is powered externally and the power fails, it is able to make phone calls and/or send textual messages. There are three configuration options: Alert, Alarm, Off. Mobeye SIM/Portal Own SIM Alert...
  • Page 21 30 days. The default test interval is set to "7" (weekly test message). When using your own SIM card: The Mobeye Panic Button can send regular test SMS messages (keep alive) to the first phone number (TEL1), to ensure the proper functioning of the unit.

  • Page 22: Programming When Using Own Sim Card

    In this low power mode the LED flashes once per 3 seconds. 6.2 PROGRAM AT LEAST ONE TELEPHONE NUMBER The Mobeye Panic Button is able to send messages up to 5 telephone numbers. The first telephone number (TEL1) belongs to the administrator. Technical messages (such as battery low) are sent to the administrator only.

  • Page 23: Programming The Settings By Sms

    unit will recognize this number and store it as administrator (TEL1). The administrator will receive a confirmation SMS text message including the security code. This code is needed to program the other settings in the unit. NB: For this way of programming the number recognition in the administrator’s phone must be ‘on’.

  • Page 24: List Of Sms Commands For Programming With Own Sim

    Set telephone number for TEL1: Empty alarm messages TEL5: Delete telephone number DEL1 DEL5 Identification text NAME: 20 characters Mobeye Call on/off CALL: ON, OFF SMS on/off SMS: ON, OFF Priority of message PRIORITY: CALL, MESSAGE MESSAGE Input type input 1...

  • Page 25: Confirmation Of The Alarm Message

    By switching off the SMS function the system will only call. This prevents the other numbers being notified by SMS. 7.3 SYSTEM RESET To reset the Mobeye Panic Button to its factory settings: 1. Remove the batteries (and external power supply). 2. Press the outside button while reinserting the batteries. Keep it pressed for (about) another 5 seconds.
  • Page 26 The signal strength of the used mobile network can be requested. If the network is weak, it is advised to use a SIM card of another network provider or an external GSM antenna (a Mobeye accessory). The GSM signal strength can be requested by sending following SMS text message:...
  • Page 27 7.5 TECHNICAL MESSAGES In the event of technical issues the administrator receives an SMS message. Possible technical messages are: Message Reason Low batteries, external power Power is available, batteries need to be supply OK replaced. No external power supply, No external power supply, batteries are able to batteries OK take over operation in low power mode.
  • Page 28 8. STATUS FEEDBACK LED pattern Status Required action Blinking green, 1 second Module not configured Configure at least one on / 1 second off telephone number. 1 green flash every 3 Module is switched on, No action required. seconds powered by batteries Green LED stays on Module is switched on, No action required.
  • Page 29 Publisher. Reprinting, even in summary, is prohibited. This user manual meets the technical requirements at the moment of printing. Changes in technology and equipment are reserved. © Copyright 2019 by Mobeye, version CM2500C-EN191111...

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