Yealink SIP-T46G User Manual
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Yealink SIP-T46G IP Phone
User Guide
Version 1

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  • Page 1 Yealink SIP-T46G IP Phone User Guide Version 1...
  • Page 2: About This Guide

    Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. User Guide for SIP-T46G IP Phone...
  • Page 3: Table Of Contents

    GNU GPL Information Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
  • Page 4 About This Guide Thank you for choosing the SIP-T46G IP phone, an ultra-elegant Gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.
  • Page 5: Table Of Contents

    Local Directory ............................26 Blacklist ..............................35 Call History Management ..........................36 System Customization ............................38 Headset Use ............................... 38 Hotline ................................ 38 Basic Call Features ....................40 Placing Calls ..............................40 Answering Calls ..............................42 User Guide for SIP-T46G IP Phone...
  • Page 6 Headset & Handset Issues ..........................65 Audio Issues ..............................65 Regulatory Notices ....................66 Service Agreements ............................66 Limitations of Liability ............................66 Safety Instructions ............................66 Appendix A - Time Zones ..................68 User Guide for SIP-T46G IP Phone...
  • Page 7: Overview

    Overview This chapter provides the overview of the SIP-T46G IP phone. Hardware Component Instructions The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad. User Guide for SIP-T46G IP Phone...
  • Page 8 Hardware component instructions of the SIP-T46G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration • Icons (for example, LCD Screen • Missed call text or second incoming caller information •...
  • Page 9: Icon Instruction

    The shared/bridged line registers successfully Hands-free speakerphone mode Handset mode Headset mode Voice Mail Text Message Auto Answer Do Not Disturb Call Hold Call Mute Ringer volume is 0 Phone Lock Received Calls Placed Calls Missed Calls User Guide for SIP-T46G IP Phone...
  • Page 10: Led Instructions

    Description The line is seized. Solid green The line is in conversation. Fast flashing green The line receives an incoming call. Slow flashing green The call is placed on hold. The line is inactive. User Guide for SIP-T46G IP Phone...
  • Page 11: Getting Started

    Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T46G IP phone. Packaging Contents The following components are included in your SIP-T46G IP phone package: • SIP-T46G IP Phone •...
  • Page 12: Phone Installation

    Check the list before installation. If you find anything missing, contact your system administrator. Phone Installation This section introduces how to install the phone: Attach the stand Connect the handset and optional headset Connect the network and power User Guide for SIP-T46G IP Phone...
  • Page 13 1) Attach the stand or the optional wall mount bracket Desk Mount Method Wall Mount Method (Optional) 2) Connect the handset and optional headset User Guide for SIP-T46G IP Phone...
  • Page 14: Power Over Ethernet

    The IP phone should be used with Yealink original power adapter (5V/2A) only. The use of the third-party power adapter may cause the damage to the phone. Power over Ethernet With the included or a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.
  • Page 15: Phone Initialization

    DNS address) by default. Note If your network does not use DHCP, contact your system administrator. Phone Status You can view phone status via phone user interface or web user interface. Available information of phone status includes: User Guide for SIP-T46G IP Phone...
  • Page 16: Idle Screen

    Press , or press Menu->Status. Press to scroll through the list and view the specific information. Idle Screen If the phone has successfully started up, the idle LCD screen will be displayed as below. User Guide for SIP-T46G IP Phone...
  • Page 17: Entering Data And Editing Fields

    The following table lists the input modes and character (or numbers) options for the keypad: Input Mode Keypad (initials in capitals) abc2äæå abc2äæå ABC2ÄÆÅ 2abcABC àáâãç àáâãç ÀÁÂÃÇ 3defDEF def3èéêë ð def3èéêë ð DEF3ÈÉÊË Ð 4ghiGHI ghi4ìíîï ghi4ìíîï GHI4ÌÍÎÏ 5jklJKL jkl5£ jkl5£ JKL5£ User Guide for SIP-T46G IP Phone...
  • Page 18 (a) characters, soft key), uppercase and lowercase (Abc soft key) and lowercase (abc or alphanumeric (2aB) soft key) input modes. characters. For example, if the input mode is ABC: • To enter —All, press once. User Guide for SIP-T46G IP Phone...
  • Page 19 .*:/@[]. Press to position the cursor to the right of the text you want Delete text you entered. to delete, and then press the Delete soft key to delete one character at a time. User Guide for SIP-T46G IP Phone...
  • Page 20: Customizing Your Phone

    15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight is changed when the phone is inactive after the designated time (in seconds). You can also change the intensity of the LCD screen of EXP40 connected to the SIP-T46G IP phone. To configure the backlight via phone user interface: Press Menu->Basic->Display->Backlight.
  • Page 21 You can only configure the contrast of the expansion module EXP40 connected to the SIP-T46G IP phone to a comfortable level on the phone. Ensure that the expansion module has been connected to the phone before configuration. The intensity of contrast ranges from 1 to 10 and the highest intensity is 10.
  • Page 22 To configure the time and date manually via phone user interface: Press Menu->Basic->Time & Date->General->Manual Settings. Enter the specific date and time. Press the Save soft key to accept the change. The time and date displayed on the LCD screen will change accordingly. User Guide for SIP-T46G IP Phone...
  • Page 23 16-May-15 YYYY-MM-DD 2015-05-16 DD/MM/YYYY 16/05/2015 MM/DD/YY 05/16/15 DD MMM YYYY 16 May 2015 WWW DD MMM Sat 16 May Time and date are configurable via web user interface at the path Settings->Time & Date. User Guide for SIP-T46G IP Phone...
  • Page 24: Audio Settings

    You can also press to adjust the ringer volume when selecting a ring tone. Note If ringer volume is adjusted to minimum, the icon will appear on the LCD screen. User Guide for SIP-T46G IP Phone...
  • Page 25: Ring Tones

    Press the Save soft key to accept the change or the Back soft key to cancel. A ring tone for the phone is configurable via web user interface at the path Settings->Preference->Ring Type. To select a ring tone for the account via phone user interface: Press Menu->Basic->Sound->Ring Tones. User Guide for SIP-T46G IP Phone...
  • Page 26: Contact Management

    Directory provides easy access to frequently used lists. The lists may contain Local Directory and History. To view the directory via phone user interface: Press the Directory soft key when the phone is idle. User Guide for SIP-T46G IP Phone...
  • Page 27: Local Directory

    Adding Groups To add a group to the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. User Guide for SIP-T46G IP Phone...
  • Page 28 The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group. User Guide for SIP-T46G IP Phone...
  • Page 29 If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group. Press the Option soft key, and then select Delete from the prompt list. User Guide for SIP-T46G IP Phone...
  • Page 30 Select the desired contact group and then press the Enter soft key. If the contact is not in any group, select All Contacts and then press the Enter soft key. Press the Add soft key. User Guide for SIP-T46G IP Phone...
  • Page 31 To add a contact to the local directory from call history: Press the History soft key. Press to highlight the desired entry. Press the Option soft key, and then select Add to Contacts from the prompt list. User Guide for SIP-T46G IP Phone...
  • Page 32 Press the Option soft key, and then select Detail from the prompt list. Press to highlight the contact information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel. User Guide for SIP-T46G IP Phone...
  • Page 33 Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all contacts by pressing the Option soft key, and then select Delete All. ª User Guide for SIP-T46G IP Phone...
  • Page 34 To search for a contact in the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the ª directory by default. User Guide for SIP-T46G IP Phone...
  • Page 35 The entries in the enabled search source lists whose name or phone number matches the characters entered will appear on the LCD screen. You can press to scroll to the desired entry and then place a call to the entry. User Guide for SIP-T46G IP Phone...
  • Page 36: Blacklist

    To add a contact to the blacklist directory from the local directory: Press Directory soft key. ª The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. User Guide for SIP-T46G IP Phone...
  • Page 37: Call History Management

    Call History Management The SIP-T46G IP phone maintains call history lists of Missed calls, Placed calls, Received calls and Forwarded calls. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
  • Page 38 To delete an entry from the call history list: Press the History soft key. Press to switch among All Calls, Missed Calls, Placed Calls, Received Calls and Forwarded Calls. Press to select the desired entry. User Guide for SIP-T46G IP Phone...
  • Page 39: System Customization

    Press Menu->Features->Others->Hot Line. Enter the desired number in the Number field. Enter the delay time in the Hotline Delay field. ª The valid values range from 0 to 10 (seconds) and the default value is ―4‖. User Guide for SIP-T46G IP Phone...
  • Page 40 Press the Save soft key to accept the change or the Back soft key to cancel. Hotline is configurable via web user interface at the path Features->General Information. ª User Guide for SIP-T46G IP Phone...
  • Page 41: Basic Call Features

    Basic Call Features The SIP-T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 42 16 calls at one time. To place multiple calls: You can have more than one call on your SIP-T46G IP phone. To place a new call during an active call, do one of the following: •...
  • Page 43: Answering Calls

    If you have an active call, and an incoming call arrives on the phone, do one of the following: • Press the Answer soft key. The incoming call is answered and the original call is placed on hold. ª User Guide for SIP-T46G IP Phone...
  • Page 44: Ending Calls

    To configure auto answer via phone user interface: Press Menu->Features->Auto Answer. Select the desired line and then press the Enter soft key. Press , or the Switch soft key to select Enabled from the Auto Answer field. User Guide for SIP-T46G IP Phone...
  • Page 45: Auto Redial

    , or the Switch soft key to select Enabled from the Auto Redial field. Enter the desired time (in seconds) in the Redial Interval field. The default value is —10. Enter the desired number of redial attempts in the Redial Times field. The default value is —10. User Guide for SIP-T46G IP Phone...
  • Page 46 LCD screen of the phone: Wait for the designated period of time or press the OK soft key to redial the phone number. The phone will retry as many times as configured until the called party is idle. User Guide for SIP-T46G IP Phone...
  • Page 47: Call Mute

    To place a call on hold: Press or the Hold soft key during a call. The line key LED flashes green. The LCD screen indicates that the call is on hold. User Guide for SIP-T46G IP Phone...
  • Page 48: Do Not Disturb (Dnd)

    DND is enabled. Incoming calls will be rejected automatically and —n New Missed Call(s) (—n indicates the number of missed calls. e.g., 1 New Missed Call(s)) will appear on the LCD screen. User Guide for SIP-T46G IP Phone...
  • Page 49: Call Forward

    Enter the destination number you want to forward all incoming calls to in the Forward to field. (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. User Guide for SIP-T46G IP Phone...
  • Page 50 After Ring Time field. The default ring time is 12 seconds. (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. User Guide for SIP-T46G IP Phone...
  • Page 51 If you select Always Forward, you can enable it for a specific account. Press , or the Switch soft key to select Enabled from the Always Forward field. Enter the destination number you want to forward all incoming calls to in the Forward to field. User Guide for SIP-T46G IP Phone...
  • Page 52 Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward to field. (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field. User Guide for SIP-T46G IP Phone...
  • Page 53 , or the Switch soft key to select the ring time to wait before forwarding from the After Ring Time field. The default ring time is 12 seconds. (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. User Guide for SIP-T46G IP Phone...
  • Page 54 Enter soft key. • Press , or the Switch soft key to select Disabled to disable the call forward. • Press the Save soft key to accept the change. User Guide for SIP-T46G IP Phone...
  • Page 55: Dynamic Forwarding

    Semi-Attended Transfer: Transfer a call when the target phone is ringing. • Attended Transfer: Transfer a call with prior consulting. To perform a blind transfer: Press or the Transfer soft key during a call. Enter the number you want to transfer the call to. User Guide for SIP-T46G IP Phone...
  • Page 56: Call Waiting

    To configure call waiting via phone user interface: Press Menu->Features->Call Waiting. Press , or the Switch soft key to select Enabled from the Call Waiting field. Press , or the Switch soft key to select Enabled from the Play Tone field. User Guide for SIP-T46G IP Phone...
  • Page 57: Conference

    You can create a conference with other two parties using the phone’s local conference. You can create a conference between an active call and a call on hold by pressing the Conference soft key. The SIP-T46G also supports network conference.
  • Page 58: Call Park

    You can retrieve the parked call by pressing the Retrieve soft key or the retrieve park key (if configured). If the parked call is not retrieved within a period of time defined by the system, the phone performing call park will receive a call back. User Guide for SIP-T46G IP Phone...
  • Page 59: Call Pickup

    Call Pickup You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T46G IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number.
  • Page 60: Anonymous Call Rejection

    Press to scroll to the Anony Rejection field. Press , or the Switch soft key to select Enabled from the Anony Rejection field. (Optional.) Press , or the Switch soft key to select the User Guide for SIP-T46G IP Phone...
  • Page 61 Reject On Code and Reject Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call rejection is configurable via web user interface at the path Account->Basic. User Guide for SIP-T46G IP Phone...
  • Page 62: Advanced Phone Features

    Voice Mail You can leave voice mails for someone else using the SIP-T46G IP phone. You can also listen to voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone. The power indicator LED will slow flash red, and the LCD screen will prompt —n New Voice Mail(s)ll (—nll indicates the...
  • Page 63 To view the voice mail via phone user interface: Press Menu->Message->Voice Mail->View Voice Mail. The LCD screen displays the amount of new and old voice mails. Select an account and then press the Connect soft key to listen to voice mails. User Guide for SIP-T46G IP Phone...
  • Page 64: Message Waiting Indicator (Mwi)

    Message Waiting Indicator (MWI) The SIP-T46G IP phone supports MWI when receiving a new voice message. If someone leaves you a voice mail, you will receive a message waiting indicator. MWI will be indicated in three ways: a warning tone, an indicator message (including a voice mail icon) on the LCD screen, and the power indicator LED slow flashes red.
  • Page 65: Troubleshotting

    Troubleshotting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T46G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. General Issues How can I find the basic information of the IP phone? Press the OK key when the IP phone is idle to check the basic information of the IP phone, such as IP address and firmware version.
  • Page 66: Call Issues

    ª If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem. Why doesn’t the phone ring? Check the ringer volume on the phone. To adjust the ringer volume setting, press the Volume key when the phone is on-hook and idle. User Guide for SIP-T46G IP Phone...
  • Page 67: Regulatory Notices

    • Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
  • Page 68 Use a piece of soft, dry and anti-static cloth to clean the device. • Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils. User Guide for SIP-T46G IP Phone...
  • Page 69: Appendix A - Time Zones

    Newfoundland and Labrador Brazil(no DST) Portugal(Azores) Denmark-Faroe Islands(Torshavn), GMT, Greenland, Ireland(Dublin), Morocco, Portugal(Lisboa,Porto,Funchal), Spain-Canary Islands(Las Palmas), United Kingdom(London) Albania(Tirane), Austria(Vienna), Belgium(Brussels), Caicos, Chad, Croatia(Zagreb), Czech Republic(Prague), Denmark(Kopenhagen), France(Paris), Germany(Berlin), Hungary(Budapest), Italy(Rome), Luxembourg(Luxembourg), Macedonia(Skopje), Namibia(Windhoek), Netherlands(Amsterdam), Spain(Madrid) User Guide for SIP-T46G IP Phone...
  • Page 70 Japan(Tokyo), Korea(Seoul), Russia(Yakutsk,Chita) +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30 Chatham Islands Kiribati User Guide for SIP-T46G IP Phone...
  • Page 71 User Guide for SIP-T46G IP Phone...

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