Yealink SIP-T46G User Manual

Yealink SIP-T46G User Manual

Ultra-elegant gigabit ip phone
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Do you have a question about the SIP-T46G and is the answer not in the manual?

Questions and answers

WaltonPaige
March 24, 2025

Removing voicemail message on phone and red flashing light. Call log deleted but message still shows!

1 comments:
Mr. Anderson
March 24, 2025

To remove a voicemail message and stop the red flashing light on a Yealink SIP-T46G phone, listen to and delete the voicemail. Follow these steps:

1. Access your voicemail by pressing Menu -> Message -> Voice Mail.
2. Enter the voicemail access code (e.g., *97) if required.
3. Listen to the voicemail messages.
4. Follow the prompts to delete the message.
5. Once the voicemail is deleted, the red flashing light should stop.

If the light persists, ensure all new voicemails are checked and deleted.

This answer is automatically generated

Summary of Contents for Yealink SIP-T46G

  • Page 2 Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 4 Yealink SIP-T46G firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
  • Page 5: About This Guide

    IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T46G IP phone. If this is your first time using the SIP-T46G IP phone, we recommend that you first refer to Quick Installation Guide...
  • Page 6 User Guide SIP-T46G IP Phone...
  • Page 7: Table Of Contents

    Table of Contents About This Guide ..............v In This Guide ......................... v Table of Contents ..............vii Overview .................. 1 Hardware Component Instructions ..................1 Icon Instructions ........................3 LED Instructions ........................5 User Interfaces ........................6 Phone User Interface ......................6 Web User Interface ......................
  • Page 8 User Guide SIP-T46G IP Phone Ring Tones ........................33 Contact Management ....................... 34 Directory........................... 35 Local Directory ........................ 36 Blacklist ..........................49 Remote Phonebook ......................50 Call History Management ....................53 System Customizations ...................... 54 Headset Use ........................54 Bluetooth Headset ......................56 DSS Keys ..........................
  • Page 9: Table Of Contents

    Table of Contents Call Recording ........................114 Hot Desking ........................116 Intercom ..........................118 Outgoing Intercom Calls ....................118 Incoming Intercom Calls ....................119 Multicast Paging ....................... 121 Sending RTP Stream ..................... 121 Receiving RTP Stream ....................122 Music on Hold ........................123 Automatic Call Distribution (ACD)..................
  • Page 10 User Guide SIP-T46G IP Phone...
  • Page 11: Overview

     LED Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.
  • Page 12 User Guide SIP-T46G IP Phone Hardware component instructions of the SIP-T46G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen • Icons (for example, •...
  • Page 13 Overview Icons appear on the phone LCD screen are described in the following table: Icons Description Network is unavailable Registered successfully Registration failed Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Voice Mail...
  • Page 14 User Guide SIP-T46G IP Phone Icons Description Keypad Lock Received Calls Dialed Calls Missed Calls Forwarded Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Open VPN Bluetooth...
  • Page 15 Overview Power Indicator LED LED Status Description Solid red The phone is initializing. The phone is ringing. Fast flashing red The network is disconnected. Slow flashing red The phone receives a text message or voicemail. The phone is powered on. The phone is powered off.
  • Page 16: Phone User Interface

    User Guide SIP-T46G IP Phone There are two ways to customize specific configurations on your SIP-T46G IP phone: Using the user interface on the IP phone.  Using the user interface in an internet browser window from your PC. ...
  • Page 17: Backlight

    Overview Basic Call Features --Auto Answer √ --Auto Redial √ --Call Completion √ --Call Forward √ --Call Waiting √ --Call Park √ √ --Call Pickup √ --Call Return √ --Conference --Hot Line √ --Anonymous Call √ --Anonymous Call Rejection √ --DND √...
  • Page 18 User Guide SIP-T46G IP Phone --ACD √ --Messages √ SIP Account --User Options --Register Status √ --Account Active √ --Label √ --Display Name √ --Register Name √ --User Name √ √ --Password √ --Server Host √ --Server Option --Registrar Port --Outbound Status √...
  • Page 19 Overview The following table shows documentations available for the SIP-T46G IP phone. Name Contents Where found Format/ Language Quick Installation Basic set up of the In the package PDF/English Guide phone Basic call features Quick Reference and phone In the package...
  • Page 20 User Guide SIP-T46G IP Phone...
  • Page 21 Basic Network Settings  Registration  Idle Screen  If you require additional information or assistance with your new phone, contact your system administrator. The following components are included in your SIP-T46G IP phone package: SIP-T46G IP Phone  Phone Stand ...
  • Page 22 User Guide SIP-T46G IP Phone Wall Mount Bracket (Optional)  Power Adapter (Optional)  Handset & Handset Cord  Ethernet Cable  Quick Installation Guide & Quick Reference Guide ...
  • Page 23 Getting Started CD-ROM  Check the list before installation. If you find anything missing, contact your system administrator. If your phone is already installed, proceed to Phone Initialization on page 16. This section introduces how to install the phone with the components in the packaging contents: Attach the stand or the optional wall mount bracket ...
  • Page 24 Connect the handset and optional headset Note The headset and Bluetooth adapter are not provided in the packaging contents. The SIP-T46G IP phone also supports Bluetooth headsets. For more information, refer to Bluetooth Headset on page or contact your system administrator.
  • Page 25: Power Over Ethernet

    Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or switch/hub device port. Power over Ethernet Using a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub.
  • Page 26 User Guide SIP-T46G IP Phone To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Note If in-line power is provided, you don’t need to connect the AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant.
  • Page 27 Getting Started Available information of phone status includes: Network status including IPv4 status, IPv6 status, IP mode and MAC address.  Phone status including device model, hardware version, firmware version, product  ID and MAC address. Account status indicating the register status of sip accounts. ...
  • Page 28 User Guide SIP-T46G IP Phone Press to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a static IPv4 address via phone user interface: Press Menu->Advanced (password: admin) ->Network->WAN Port->IPv4.
  • Page 29 Getting Started Enter the desired values in the IP Address, IPv6 IP Prefix, Gateway, Primary DNS and Secondary DNS fields respectively. Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode.
  • Page 30 User Guide SIP-T46G IP Phone registered, you may have to register it. For more information on how to register your phone, refer to Account Management on page 70. If the phone has successfully started up, the idle LCD screen is shown as below.
  • Page 31 Customizing Your Phone You can customize your SIP-T46G IP phone by configuring the backlight, date & time, ring tones and so on. You can add contacts to the phone’s local directory manually or from call history. You can also handle incoming calls from different contacts in different ways.
  • Page 32 User Guide SIP-T46G IP Phone Press , or the Switch soft key to select the desired wallpaper image. Press the Save soft key to accept the change or the Back soft key to cancel. You can also change wallpaper via web user interface at the path Settings->Preference.
  • Page 33 Customizing Your Phone To configure the backlight via phone user interface: Press Menu->Basic->Display->General. Press , or the Switch soft key to select the desired level from the Backlight On Intensity field. Press , or the Switch soft key to select the desired value from the Backlight Idle Intensity field.
  • Page 34 User Guide SIP-T46G IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. The default language of the phone user interface is English. The phone will detect and use the same language as which of your internet browser for the web user interface. If the language of your internet browser is not supported by the phone, the web user interface will use English by default.
  • Page 35 Customizing Your Phone Select the desired language from the pull-down list of Language. Click Confirm to accept the change. Text displays on the web user interface will change to the selected language. The date and time display on the LCD screen when the phone is idle. If the phone cannot obtain the date and time from the Simple Network Time Protocol (SNTP) server, contact your system administrator for more information.
  • Page 36 User Guide SIP-T46G IP Phone Press or the Switch soft key to select Automatic from the Daylight Saving field. Press the Save soft key to accept the change or the Back soft key to cancel. Note Please refer to Appendix A - Time Zones for the list of available time zones on the IP phone.
  • Page 37 Customizing Your Phone Press , or the Switch soft key to select the desired date format from the Date Format field. Press , or the Switch soft key to select the desired time format (12 Hour or 24 Hour) from the Time Format field. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 38 User Guide SIP-T46G IP Phone Enter the old password in the Current Password field. Enter the new password in the New Password field. Enter the new password again in the Confirm Password field. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 39 Customizing Your Phone Keypad Lock consists of the following: Menu Key: The Menu soft key is locked. You cannot access the menu of the phone until unlocked. A new voice mail can be accessed by pressing the Connect soft key, but the voice mail code cannot be configured.
  • Page 40 User Guide SIP-T46G IP Phone The LCD screen prompts “Keypad Lock!” and displays the icon You can configure the interval (in seconds) to automatically lock the keypad instead of long pressing To configure the interval for automatic keypad lock via web user interface: Click on Features->Phone Lock.
  • Page 41 Customizing Your Phone Enter the desired values in the Current PIN, New PIN and Confirm PIN fields respectively. Press the Save soft key to accept the setting or the Back soft key to cancel. Note The length of the Unlock PIN code must be within 15 characters. To unlock the keypad lock via phone user interface: Press any locked key, the LCD screen prompts “Unlock PIN”.
  • Page 42: Volume

    User Guide SIP-T46G IP Phone Press , or the Switch soft key to select Disabled from the Keypad Lock Enable field. Press the Save soft key to accept the change. You can also activate or deactivate the keypad lock via web user interface at the path Features->Phone Lock.
  • Page 43: Ring Tones

    Customizing Your Phone To adjust the volume when the phone is during a call: Press to adjust the volume of currently used audio device (handset, speakerphone or headset). Note If ringer volume is adjusted to minimum, the icon will appear on the LCD screen. Ring tones are used to indicate incoming calls.
  • Page 44: Contact Management

    User Guide SIP-T46G IP Phone To select a ring tone for the account via web user interface: Click on Account. Select the desired account from the pull-down list of Account. Click on Basic. Select the desired ring tone from the pull-down list of Ring Type.
  • Page 45: Directory

    Customizing Your Phone Directory provides easy access to the lists you use frequently. The lists may contain Local Directory, History, Remote Phone Book and LDAP . To configure the directory via web user interface: Click on Directory->Setting. In the Directory block, select the desired list from the Disabled column and click The selected list appears in the Enabled column.
  • Page 46: Local Directory

    User Guide SIP-T46G IP Phone The phone LCD screen displays the list(s) of directory. If there is only one list in the directory, pressing the Directory soft key enters this list directly. Note If you don’t configure the remote phonebook and LDAP features in advance via web user interface, you cannot see the remote phonebook and LDAP lists on the phone user interface.
  • Page 47 Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group. Press the Add Group soft key. Enter the desired group name in the Group Name field. Press to select the desired group ring tone from the Ring Tones field.
  • Page 48 User Guide SIP-T46G IP Phone If Local Directory is removed from the directory, press Menu->Directory->Local Group. Select the desired contact group. Press the Option soft key and then select Detail from the prompt list. Press to highlight the group information and then edit.
  • Page 49: Adding Contacts Manually

    Customizing Your Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the deleting or the Cancel soft key to cancel. You can add contacts to your local directory in the following ways: Manually  From call history ...
  • Page 50 User Guide SIP-T46G IP Phone Enter the name and the office, mobile or other numbers in the corresponding fields. Press , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the first available account when placing calls to the contact from the local directory.
  • Page 51: Adding Contacts From Remote Phonebook

    Customizing Your Phone The entry is successfully saved in the local directory. Adding Contacts from remote phonebook To add a contact to the local directory from the remote phonebook: Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phone Book.
  • Page 52 User Guide SIP-T46G IP Phone Press the Option soft key, and then select Detail from the prompt list. Press to highlight the contact information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 53 Customizing Your Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the deleting or the Cancel soft key to cancel. Note delete all contacts You can also by pressing the Option soft key and then select Delete All.
  • Page 54 User Guide SIP-T46G IP Phone You can also click Delete Photo to delete the photo. Note The phone only supports uploading the .png, .jpg or .bmp format files. You can only delete the custom photos. To change the custom photo for the contact via web user interface: Click on Directory->Local Directory.
  • Page 55 Customizing Your Phone To place a call to a contact from the local directory: Press Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group.
  • Page 56 User Guide SIP-T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group. Press the Search soft key.
  • Page 57 Customizing Your Phone To adjust the order of list, select the desired list and then click The search results display on the LCD screen in the adjusted order. Click Confirm to accept the change. Note You can configure search source list in dialing via web user interface only. To search for a contact in the enabled search source lists: Pick up the handset, press the speakerphone or press the line key.
  • Page 58 User Guide SIP-T46G IP Phone You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web user interface. To import an XML file of contact list via web user interface: Click on Directory->Local Directory.
  • Page 59: Blacklist

    Customizing Your Phone To export a contact list via web user interface: Click on Directory->Local Directory. Click Export XML (or Export CSV). Click Save to save the contact list to your local system. The built-in phone directory stores the names and phone numbers of the blacklist. You can store up to 30 contacts in your phone’s blacklist directory.
  • Page 60: Remote Phonebook

    User Guide SIP-T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group. Select the desired contact group and press the Enter soft key.
  • Page 61 Customizing Your Phone Enter the access URL in the Remote URL field. Enter the name in the Name field. Click Confirm to accept the change. To access your corporate directory via phone user interface: Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phone Book.
  • Page 62 User Guide SIP-T46G IP Phone Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. You can dial from the result list.
  • Page 63 Customizing Your Phone The SIP-T46G IP phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls. The call history list supports up to 400 entries in all. You can check the call history, dial a call, add a contact or delete an entry from the call history list.
  • Page 64 User Guide SIP-T46G IP Phone call lists. Press to select the desired entry. Press the Option soft key, and then select Add to Contacts (or Add to Blacklist) from the prompt list. Enter the desired values in the corresponding fields. And then press the Save soft key.
  • Page 65 Customizing Your Phone To activate the headset mode: Press on the phone. The HEADSET key LED illuminates solid green when the headset mode is activated. Press the line key or the Answer soft key to answer a call, the call will connect to your headset automatically.
  • Page 66: Bluetooth Headset

    Note You can configure dual headset via web user interface only. The SIP-T46G IP phone supports the Bluetooth feature. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1- to 2-meter (3- to 6-foot) range.
  • Page 67 Customizing Your Phone Press , or the Switch soft key to select Off from the Bluetooth field. Press the Save soft key to accept the change. The Bluetooth icon disappears from the phone. You can also activate or deactivate the Bluetooth mode via web user interface at the path Features->Bluetooth.
  • Page 68 User Guide SIP-T46G IP Phone The phone proceeds to scan for the local Bluetooth devices. When the phone completes scan, it will display the discovered Bluetooth devices on the LCD screen. Select the desired Bluetooth headset and press Connect soft key.
  • Page 69 Customizing Your Phone The LCD screen displays a list of paired and connected Bluetooth headsets. Select the desired Bluetooth headset. Press the Option soft key, and then select Detail from the prompt list. You can view the following Bluetooth headset information: Device Name: the name of the Bluetooth headset.
  • Page 70: Dss Keys

    There are two types of DSS keys: Line Keys and Programmable Keys. The details will be introduced in the following. The SIP-T46G IP phone supports 27 line keys. You can assign predefined functionalities to the line keys. You can also define a label for the line key feature which will be displayed on the LCD screen.
  • Page 71 Customizing Your Phone of line key 7-27 is N/A, which indicates that this line key provides no functionality. To configure the Line key via phone user interface: Press Menu->Call Feature->DSS Keys. Select the desired Line key, and then press the Enter soft key. Select the desired key type from the Type field.
  • Page 72 User Guide SIP-T46G IP Phone The following table lists the page icon status: Icons Description Indicates the current page of the line keys. Indicates the non-current page of the line keys. You can configure the page icon and page switch key LED to indicate the different status.
  • Page 73 Customizing Your Phone XML Brower  LDAP  Conference  Forward  Transfer  Hold    Group Listening  Zero Touch   Keypad Lock  Directory  For more information, contact your system administrator. Line You can use this key feature to accept the incoming calls, place active calls on hold or resume a held call.
  • Page 74 User Guide SIP-T46G IP Phone Usage: Press the DSS key to dial out the number specified in the Value field, using the account selected from the Account ID field. Voice Mail You can use this key feature to connect voice mail quickly. For more information, refer to Voice Mail on page 128.
  • Page 75 Customizing Your Phone Key Event (DTMF) Label (key label displayed on the LCD screen) Value (DTMF sequence) Note DTMF sequence is allowed to be: "0-9", "*", "#" and "A-D". Usage: Press the DSS key during an active call to send the key sequence specified in the Value field.
  • Page 76 User Guide SIP-T46G IP Phone XML Browser You can use this key feature to access the XML browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.
  • Page 77 Customizing Your Phone Type (Key Event) Dependencies: Key Event (Forward) Label (key label displayed on the LCD screen) Value (the number you want to forward to) Usage: Press the DSS key to forward an incoming call to the number specified in the Value field.
  • Page 78 User Guide SIP-T46G IP Phone Usage: Press the DSS key during an active call to place the call on hold. Press the DSS key again to retrieve the held call. You can use this key feature to activate or deactivate the DND mode.
  • Page 79 Customizing Your Phone Type (Key Event) Dependencies: Key Event (Zero Touch) Label (key label displayed on the LCD screen) Usage: Press the DSS key to access the zero touch screen. Press the OK soft key within a few seconds. Configure the network parameters in the corresponding fields. Press the Next soft key.
  • Page 80 Note You can configure the programmable keys via web user interface only. You can register one or multiple accounts on the SIP-T46G IP phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account.
  • Page 81 Customizing Your Phone Multiple accounts: To disable an account via phone user interface: Press Menu->Advanced (password: admin) ->Account. Select the desired account and then press the Enter soft key. Select Disabled from the Account Status field. Press the Save soft key to accept the change or the Back soft key to cancel. You can also register or disable an account via web user interface at the path Account->Register.
  • Page 82: Dial Plan

    User Guide SIP-T46G IP Phone Dial plan is a string of characters that governs the way your SIP-T46GIP phone processes the inputs received from your phone keypad. The SIP-T46G IP phone supports the following dial plan features: Replace Rule ...
  • Page 83 Customizing Your Phone To add a replace rule via web user interface: Click on Settings->Dial Plan->Replace Rule. Enter the string (e.g., 2xx) in the Prefix field. Enter the string (e.g., 12345) in the Replace field. Enter the desired line ID in the Account field or leave it blank. Click Add to add the replace rule.
  • Page 84 User Guide SIP-T46G IP Phone Click Add to add the dial-now rule. When you enter the number “1234” using the keypad, the phone will dial out “1234” automatically without pressing any key. Note You can also edit or delete the dial-now rule, refer to...
  • Page 85: Emergency Number

    The default emergency numbers are 120, 911 and 110. Click Confirm to accept the change. You can enable the live dialpad feature on the SIP-T46G IP phone, which enables the IP phone to automatically dial out the phone number without pressing any other key. You can also configure a period of time before automatically dialing out the phone number.
  • Page 86: Hotline

    User Guide SIP-T46G IP Phone Click Confirm to accept the change. Note The default delay time of live dialpad feature is 4s. You can configure live dialpad via web user interface only. You can dial a hotline number immediately once you lift the handset, press the speakerphone key or press a line key.
  • Page 87: Basic Call Features

    Basic Call Features The SIP-T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 88: Call History Management

    User Guide SIP-T46G IP Phone Using the speakerphone  Using the headset  You can also dial the number first, and then choose the way you want to speak to the other party. You can search the call history, the local contact directory or the remote phonebook and dial from the search results.
  • Page 89 55. To place multiple calls: You can have more than one call on your SIP-T46G IP phone. To place a new call during an active call, do one of the following: Press the line key. The active call is placed on hold.
  • Page 90 User Guide SIP-T46G IP Phone Using the headset  Note You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without ring on your phone.
  • Page 91: Recent Call In Dialing

    Basic Call Features To end a call: Do one of the following: If you are using the handset, press the End Call soft key or hang up the handset. If you are using the headset, press the End Call soft key. If you are using the speakerphone, press or the End Call soft key.
  • Page 92: Auto Answer

    User Guide SIP-T46G IP Phone Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note You can enable the recent call in dialing feature via web user interface only. To view place calls list when the phone is in the dialing interface: Pick up the handset, press the speakerphone or press the line key.
  • Page 93: Auto Redial

    Basic Call Features To configure auto answer via phone user interface: Press Menu->Call Feature->Auto Answer. Select the desired line and then press the Enter soft key. Press , or the Switch soft key to select Enabled from the Auto Answer field.
  • Page 94 User Guide SIP-T46G IP Phone Enter the desired time (in seconds) in the Redial Interval field. The default time interval (in seconds) is 10. Enter the desired times in the Redial Times field. The default times are 10. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 95: Call Completion

    Basic Call Features Wait for a period of time or press the OK soft key to redial the phone number. The phone will retry as many times as you configured until the called party is idle. You can use the call completion feature to notify the caller who failed to reach a desired callee when the callee becomes available to receive a call.
  • Page 96: Call Return

    User Guide SIP-T46G IP Phone When the called party becomes idle, the following prompt appears on the LCD screen of the phone: Press the OK soft key to redial the number. Note The call completion feature is not available on all servers. For more information, contact your system administrator.
  • Page 97 Basic Call Features You can mute the microphone of the active audio device during an active call, and then the other party cannot hear you. To mute a call: Press during an active call. The phone LCD screen indicates that the call is on mute. The Mute key LED illuminates solid red when the call is on mute.
  • Page 98 User Guide SIP-T46G IP Phone The phone LCD screen shows the call is on hold and the line key LED flashes green. Note The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
  • Page 99 Basic Call Features To configure the DND mode via web user interface: Click on Features->Forward & DND. In the DND block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note You can configure the DND mode via web user interface only. To activate DND in phone mode: Press the DND soft key when the phone is idle.
  • Page 100 User Guide SIP-T46G IP Phone The LCD screen displays a list of the accounts on the phone. Press to select the desired account. Press soft key to select On to activate DND. Press the Save soft key to accept the change.
  • Page 101: Call Forward

    Basic Call Features icon appears on the idle screen and all the line icons change to icon Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n" indicates the number of the missed calls) will prompt on the LCD screen. Note The prompt message displays only if the Missed Call Log feature for the line is enabled.
  • Page 102 User Guide SIP-T46G IP Phone You can enable/disable the call forward feature for the phone system, or you can customize the call forward feature for each account or all accounts. The following describes the call forward modes: Phone: Call forward in phone mode means that the call forward feature is effective ...
  • Page 103 Basic Call Features 3) (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. b.) If you select Busy Forward: 1) Press , or the Switch soft key to select Enabled from the Busy Forward field.
  • Page 104 User Guide SIP-T46G IP Phone 4) (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 105 Basic Call Features The LCD screen prompts “Copy to all lines?”. 3) Press the OK soft key to accept the change or the Cancel soft key to cancel. b.) If you select Busy Forward, you can enable it for a specific account. 1) Press , or the Switch soft key to select Enabled from the Busy Forward field.
  • Page 106 User Guide SIP-T46G IP Phone The LCD screen prompts “Copy to all lines?”. 3) Press the OK soft key to accept the change or the Cancel soft key to cancel. c.) If you select No Answer Forward, you can enable it for a specific account.
  • Page 107 Basic Call Features The LCD screen prompts “Copy to all lines?”. 3) Press the OK soft key to accept the change or the Cancel soft key to cancel. Press the Save soft key to accept the change or the Back soft key to cancel. icon appears on the idle screen and a specific line icon or all the line icons change to You can also configure forward feature via web user interface at the path...
  • Page 108: Dynamic Forwarding

    User Guide SIP-T46G IP Phone forward. Press the Save soft key to accept the change. Dynamic Forwarding To forward an incoming call to another party: When the phone is ringing, press the Forward soft key. Enter the number you want to forward the incoming call to.
  • Page 109: Call Waiting

    Basic Call Features Then the call is connected to the number to which you are transferring. To perform a semi-attended transfer: Press or the Transfer soft key during a call. Enter the number you want to transfer the call to. Press to dial out.
  • Page 110: Conference

    The network conference feature is not available on all servers. For more information, contact your system administrator. The SIP-T46G IP phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conference and is the default method of conference.
  • Page 111: Network Conference

    Press the End Call soft key to drop the conference call. You can use network conference feature on the SIP-T46G IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call.
  • Page 112: Call Park

    User Guide SIP-T46G IP Phone Select the desired conference type from the pull-down list of Conference Type. Enter the conference URI (e.g., conference@example.com) in the Conference URI field. Click Confirm to accept the change. To set up a network conference call: Place a call to the first party.
  • Page 113: Call Pickup

    You can use call pickup feature to answer someone else’s incoming call on the phone. The SIP-T46G IP phone supports the directed call pickup and group call pickup features. Directed call pickup is used for picking up a call that is ringing at a specific phone number.
  • Page 114: Directed Call Pickup

    User Guide SIP-T46G IP Phone You can configure the phone to pick up an incoming call by using the DPickup/GPickup soft key. To use the call pickup feature, you need to configure the call pickup code beforehand on a global or per-line basis via web user interface.
  • Page 115: Group Call Pickup

    Basic Call Features Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To pick up a call directly: Pick up the handset. The DPickup soft key appears on the LCD screen. Press the DPickup soft key on your phone when a phone receives an incoming call.
  • Page 116 User Guide SIP-T46G IP Phone Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change. Note The group pickup code above is configured on a global, which applies to all accounts.
  • Page 117: Anonymous Call

    Basic Call Features The GPickup soft key appears on the LCD screen. Press the GPickup soft key on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a DSS key as group pickup key via phone user interface or web user interface.
  • Page 118: Anonymous Call Rejection

    User Guide SIP-T46G IP Phone (Optional.) Enter the anonymous call off code in the Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure anonymous call via web user interface at the path Account->Basic.
  • Page 119 Basic Call Features (Optional.) Enter the anonymous call rejection off code in the Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure anonymous call rejection via web user interface at the path Account->Basic.
  • Page 120 User Guide SIP-T46G IP Phone...
  • Page 121: Hot Desking

    Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T46G IP phone. The topics include: Busy Lamp Field (BLF)  Call Recording  Hot Desking  Intercom  Multicast Paging  Music on Hold ...
  • Page 122 User Guide SIP-T46G IP Phone (Optional.) Enter the pickup code in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure the BLF key via web user interface at the path DSSKey->Line Key.
  • Page 123 Advanced Phone Features When the monitored phone number receives an incoming call, the following occurs on the monitoring phone: The phone plays a warning tone (if enabled).  The BLF key LED flashes red.  The caller ID appears on the LCD screen (if enabled). ...
  • Page 124: Call Transfer

    Call Transfer on page 98. You can record calls by pressing a record key on the SIP-T46G IP phone. There are 2 different ways of configuring call recording and they even work differently: Record: The phone sends SIP INFO message containing a specific header “Record: ...
  • Page 125 Advanced Phone Features (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a URL Record key via phone user interface: Press Menu->Call Feature->DSS Keys.
  • Page 126 You can use hot desking on the SIP-T46G IP phone to log out the existing accounts and then log in a new account, that is, many users can share the phone resource in different time.
  • Page 127 Advanced Phone Features To configure a hot desking key via phone user interface: Press Menu->Call Feature->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field. Press , or the Switch soft key to select Hot Desking from the Key Event field.
  • Page 128 User Guide SIP-T46G IP Phone The login wizard will be shown as below: Enter the login information in each filed. Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can press the intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls.
  • Page 129 Press the intercom key again or the Cancel soft key to end the intercom call. By default, the SIP-T46G IP phone supports to answer an incoming intercom call automatically. The phone automatically plays a warning tone when it receives an incoming intercom call.
  • Page 130 User Guide SIP-T46G IP Phone Make the desired changes. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure these specific parameters via web user interface at the path Features->Intercom.
  • Page 131: Sending Rtp Stream

    Advanced Phone Features You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group. You can configure a multicast paging key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
  • Page 132 User Guide SIP-T46G IP Phone Click Confirm to accept the change. Note If G722 codec is used for multicast paging, the phone LCD screen displays icon indicate that is providing high definition voice. To send RTP stream: Press the multicast paging key when the phone is idle.
  • Page 133 Advanced Phone Features then it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress shall take precedence over all incoming multicast paging calls. The valid values in the Paging Barge field are: 1 to 10: Define the priority of the active call, 1 is the highest priority, 10 is the lowest ...
  • Page 134 The ACD feature on the SIP-T46G IP phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users. To use this feature, you should configure an ACD key in advance.
  • Page 135 Advanced Phone Features To log in the ACD system: Press the ACD key when the phone is idle. The phone LCD screen prompts you the following information: User ID: the identity used to log in the queue. Password: the password used to log in the queue. Press the Login soft key to log in.
  • Page 136 User Guide SIP-T46G IP Phone You can send and receive text messages using the SIP-T46G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone LCD screen will prompt receiving new text messages with the number of waiting messages (e.g., 1 New Text Message) and an icon.
  • Page 137 Advanced Phone Features To send a text message: Press Menu->Message->Text Message->New Message. Compose the new text message. You can press the abc soft key to change the input mode. Press the Send soft key. (Optional.) Press , or the Switch soft key to select the desired account from the From field.
  • Page 138 You can also delete a specific message after retrieving by pressing the Delete soft key. You can leave voice mails for someone else on the SIP-T46G IP phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the phone will play a warning tone, the power indicator LED will slow flash red and the phone LCD screen will prompt receiving a new voice mail and an icon.
  • Page 139 Advanced Phone Features To configure voice mail access codes via phone user interface: Press Menu->Message->Voice Mail->Set Voice Mail. Press the navigation keys to highlight the account which you want to set. Press the 123 soft key to select the proper input mode and then enter the voice mail access code (e.g., *97).
  • Page 140 This is cleared only when you retrieve all voicemails or delete them. For some particular servers, the MWI service is unsolicited. So the SIP-T46G IP phone just need to handle the MWI messages sent from the server. But for some servers, the MWI service is solicited.
  • Page 141: Voice Mail

    Advanced Phone Features The MWI Subscription parameters you need to know: Options Description Subscribe for MWI Enable or disable a subscription for MWI service. Period of MWI subscription. The IP phone re-sends a MWI Subscription Period SUBSCRIBE request before initial SUBSCRIBE expiration.
  • Page 142 User Guide SIP-T46G IP Phone...
  • Page 143: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T46G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
  • Page 144 User Guide SIP-T46G IP Phone Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For the installation instructions, refer to Phone Installation on page 13. Check whether dial tone is present on one of the audio modes.
  • Page 145 Troubleshooting configuration. Why does the phone play a tone when hold? How to disable it? When the phone is hold, it will play a hold tone every 30 seconds to prompt that the phone is being hold status. The call hold tone feature is enabled by default. You can disable it or change the interval to play a hold tone via web user interface only.
  • Page 146 User Guide SIP-T46G IP Phone You can also contact your system administrator for help. If logging in the web user interface of the phone with the user credential, you need to Note enter the current user password in the Old Password field.
  • Page 147 Troubleshooting The LCD screen prompts the following message: Press the OK soft key. The phone LCD screen prompts “Welcom Initializing…Please wait”. The phone will be reset to factory sucessfully after startup. Note Reset of the phone may take a few minutes. Do not power off until the phone starts up successfully.
  • Page 148 User Guide SIP-T46G IP Phone To export the system log to local PC via web user interface: Click on Settings->Configuration. Select 6 from the pull-down list of System Log Level. The default system log level is 3. Click Confirm to accept the change.
  • Page 149: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
  • Page 150 User Guide SIP-T46G IP Phone Keep the device dry and free of dusts.  Place the device on a stable and level platform.  Please place no heavy objects on the device in case of damageand  deformation caused by the heavy load.
  • Page 151: Appendix A-Time Zones

    Appendix A-Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii −09:00 United States-Alaska −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain −07:00 United States-MST −06:00 Canada-Manitoba(Winnipeg) −06:00 Chile(Easter Islands) −06:00 Mexico(Mexico City, Acapulco)
  • Page 152 User Guide SIP-T46G IP Phone Time Zone Time Zone Name +01:00 Luxembourg(Luxembourg) +01:00 Makedonia(Skopje) +01:00 Netherlands(Amsterdam) +01:00 Namibia(Windhoek) +02:00 Estonia(Tallinn) +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jordan(Amman) +02:00 Latvia(Riga) +02:00 Lebanon(Beirut) +02:00 Moldova(Kishinev) +02:00 Russia(Kaliningrad)
  • Page 153: Audio Settings

    Index Editing Contacts About This Guide Emergency Number Account Management Ending Calls Account Registration Adding Contacts Administrator password Anonymous Call General Settings Anonymous Call Rejection Getting Started Answering Calls Area Code Attaching Stand Hardware Component Instructions Audio Settings Headset Use Auto Answer Headset Mode Activation/Deactivation Auto Redial...
  • Page 154: System Customizations

    User Guide SIP-T46G IP Phone Phone Initialization Phone Installation Phone Status Phone User Interface Placing Calls Placing Calls to Contacts Programmable Keys Outgoing intercom Calls Overview Recent Call In Dialing Redialing Numbers Registration Regulatory Notices Remote Phonebook Replace Rule Ring Tones...

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