Matrix E7XE-03 Service Manual
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Matrix E7XE-03 Service Manual

Suspension elliptical
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E 7 X E - 0 3 S U S P E N S I O N E L L I P T I C A L
S E R V I C E M A N U A L

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Summary of Contents for Matrix E7XE-03

  • Page 1 E 7 X E - 0 3 S U S P E N S I O N E L L I P T I C A L S E R V I C E M A N U A L...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1: SERIAL NUMBER LOCATION ............1 CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS Read and Save These Instructions ................3 Electrical Requirements ..................... 4 CHAPTER 3: PREVENTATIVE MAINTENANCE Recommended Cleaning Tips ..................5 Check for Damaged Parts ..................5 Care and Maintenance Instructions ................
  • Page 3 TABLE OF CONTENTS CHAPTER 9: PART REPLACEMENT GUIDE Front Disk Replacement .................... 38 Front Shroud Replacement ..................39 Lower Control Board (LCB) Replacement ..............42 Generator Replacement ....................43 Generator Belt Replacement ..................45 Drive Belt Replacement ....................46 Pulley Axle Set Replacement ..................47 Drive Axle Set Replacement ..................

  • Page 4: Chapter 1: Serial Number Location

    CHAPTER 1: SERIAL NUMBER LOCATION 1.1 SERIAL NUMBER LOCATION SERIAL NUMBER LOCATION...
  • Page 5 CHAPTER 1: SERIAL NUMBER LOCATION 1.1 SERIAL NUMBER LOCATION - CONTINUED UNIVERSAL CONSOLE SERIAL NUMBER LOCATION CONSOLE SERIAL NUMBER LOCATION...

  • Page 6: Chapter 2: Important Safety Instructions

    This Suspension Elliptical is intended for commercial use. To ensure CAUTION! If you experience chest pains, nausea, dizziness, or your safety and protect the equipment, read all instructions before shortness of breath, stop exercising immediately and consult operating the MATRIX Suspension Elliptical. your physician before continuing. When using an electrical product, basic precautions should always be CAUTION! Any changes or modifications to this equipment followed including the following: could void the product warranty.

  • Page 7: Electrical Requirements

    2.2 ELECTRICAL REQUIREMENTS The Matrix Suspension elliptical can now be self powered. It is recommended that the unit be plugged in for at least 4 hours after initial installation to charge the battery prior to using the self powered feature. NOTE: If an add on TV (using a bracket) or Virtual Active is added to the unit, it must be plugged in, or the TV or VA will not operate correctly.

  • Page 8: Chapter 3: Preventative Maintenance

    Preventative maintenance and daily cleaning will prolong the life and DO NOT use any equipment that is damaged or has worn or broken look of your MATRIX Suspension Elliptical. parts. Use only replacement parts supplied by Matrix Fitness Systems. Please read and follow these tips.

  • Page 9: Care And Maintenance Instructions

    3.3 CARE AND MAINTENANCE INSTRUCTION In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items, the frequency of which they should be done, and a check list to sign off each time service is completed for a specific machine.

  • Page 10: Touch Screen Care & Cleaning

    CHAPTER 3: PREVENTATIVE MAINTENANCE 3.4 TOUCH SCREEN CARE & CLEANING TOUCH SCREEN CARE AND CLEANING * The touch screen requires very little maintenance. We recommend that you periodically clean the touch screen surface with a dry soft cloth. If necessary, we recommend the usage of Alcohol or Isopropyl Alcohol for difficult stains or sanitary purposes. * It is very important to avoid using any other chemical on the touch screen.

  • Page 11: Chapter 4: Console Overlay And Workout Description

    The information explaining how to program for various workouts will give an explanation about the contents of each screen on the machine. E7XE-03 ENTERTAINMENT ZONE IPOD®: Will take the user directly to the iPod screen to allow for iPod control and play list selection.

  • Page 12: Workout Setup Steps

    TARGET HEART RATE - The Matrix Suspension Elliptical comes with standard digital contact heart rate sensors and are POLAR telemetry compatible. The heart rate control workout mode allows the user to program their desired heart rate zone, and the Suspension Elliptical will automatically adjust the level based upon the user's heart rate.

  • Page 13: Chapter 5: Manager Mode

    CHAPTER 5: MANAGER MODE 5.1 MANAGER MODE OVERVIEW The Manager's Custom Mode allows the club owner to customize the Suspension Elliptical for the club. 1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the lower display. Manager Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.

  • Page 14: Manager Mode - About Tab

    CHAPTER 5: MANAGER MODE 5.2 MANAGER MODE - ABOUT TAB E7xe-03-C - If the unit has the LMM board, the CSafe E7xe-02-C or E7xe-01-C - If the unit has the old MMM Model should be set for On. The Suspension Style board, the CSafe Model should be set for Off (even if Elliptical uses this console.

  • Page 15: Manager Mode - Time Tab

    CHAPTER 5: MANAGER MODE 5.3 MANAGER MODE - TIME TAB MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Time Max Time Default: 60 Minutes This option allows the club to set the maximum workout Maximum: 99 Minutes duration limits during peak and non peak hours. Minimum: 5 Minutes Default Time Default: 30 Minutes This option controls the default program time.

  • Page 16: Manager Mode - Language Tab

    CHAPTER 5: MANAGER MODE 5.5 MANAGER MODE - TV TAB MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Default Channel This option controls the default TV channel Channels 1-999 Default: 3 on start up. Default Volume This option controls the default TV volume Maximum: 17 Default: 5 on start up.

  • Page 17: Manager Mode - Tv Tab

    CHAPTER 5: MANAGER MODE 5.6 MANAGER MODE - LANGUAGE TAB MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Language Select default language. This option allows the user to select a flag for a specific language. LANGUAGE FLAG UNIT LANGUAGE FLAG UNIT LANGUAGE FLAG UNIT...

  • Page 18: Manager Mode - Other Tab

    CHAPTER 5: MANAGER MODE 5.7 MANAGER MODE - ABOUT TAB ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Other Asset Management This option allows fitness clubs to collect workout On or Off Default: Off data to a PC. Virtual Active This option control the Virtual Active function. On or Off Default: Off...

  • Page 19: Engineering Mode Overview

    CHAPTER 6: ENGINEERING MODE 6.1 ENGINEERING MODE OVERVIEW The Engineering Mode allows the club owner to keep track of the technical settings and error history for the Suspension Elliptical. 1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the lower display. Engineering Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.

  • Page 20: Engineering Mode - Errors Tab

    CHAPTER 6: ENGINEERING MODE 6.3 ENGINEERING MODE - STATISTICS TAB ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Statistics This option displays the workout information for the unit. 6.4 ENGINEERING MODE - ERRORS TAB ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Errors This option displays the error code history for the unit.

  • Page 21: Engineering Mode - Clubs Tab

    6.5 ENGINEERING MODE - CLUBS TAB ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED Clubs This option allows the club to select a screen Default: MATRIX header from a list. 6.6 ENGINEERING MODE - CLUB ID TAB ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED...

  • Page 22: Chapter 7: Service Mode

    CHAPTER 7: SERVICE MODE 7.1 SERVICE MODE OVERVIEW The Service Mode allows an authorized service provider to test and store information on the Suspension Elliptical. 1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the lower display. Service Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting.

  • Page 23: Service Mode - Setup Tab

    CHAPTER 6: ENGINEERING MODE 7.2 SERVICE MODE - SETUP TAB E7xe-02-F - All elliptical trainers should be set for this E7xe-03-F - This is for the suspension elliptical model that has no rollers / tracks. model if rollers / tracks are present.

  • Page 24: Service Mode - Test Tab

    CHAPTER 7: SERVICE MODE 7.3 SERVICE MODE - TEST TAB E7xe-02 Keypad - Old keypad - Includes Quick Start Key E7xe-03 Keypad - New keypad - Does NOT Include Quick Start Key SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS Test Keypad This option is for a keypad test.

  • Page 25: Service Mode - Date / Time Tab

    CHAPTER 7: SERVICE MODE 7.4 SERVICE MODE - LOG TAB SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS This option records key components replacement history. 7.5 SERVICE MODE - DATE & TIME TAB SERVICE MODE FUNCTION & DEFAULTS DESCRIPTIONS Date & Time This option sets the current date and time on the machine.

  • Page 26: Chapter 8: Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS...
  • Page 27 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED P21 - DIGITAL COMMUNICATION WIRE...
  • Page 28 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED G14 - HAND PULSE CONNECTION WIRE...

  • Page 29: Error Codes On The Console

    CHAPTER 8: TROUBLESHOOTING 8.2 ERROR CODES ON THE CONSOLE CODE CLASS DESCRIPTION SOLUTION 0x02AB Machine type error. Set the correct machine type in Engineering Mode. 0x02B4 Resistance type error. Set the correct machine type in Engineering Mode. 0x0201 Low voltage on the battery Charge by running or by plugging (voltage under 11.2V).

  • Page 30: Lcb Led Indicators

    CHAPTER 8: TROUBLESHOOTING 8.3 LCB LED INDICATORS LED CHECKPOINT POSSIBLE ISSUE SOLUTION LEDs 2, 3, 4, 6, & 7 should be ON. If they are OFF, the LCB is damaged. Replace the LCB. If LED 1 is OFF. No AC power cord plugged in. Normal for a self powered unit.

  • Page 31: Troubleshooting - Display Issues

    CHAPTER 8: TROUBLESHOOTING 8.4 TROUBLESHOOTING - DISPLAY ISSUES NO DISPLAY ON THE CONSOLE OR THE DISPLAY IS DIM WHEN RUNNING POSSIBLE CAUSES: 1) The switch on the console is in the wrong position. 2) The console cable is damaged or unplugged. 3) The UCB, LCB, or console cable is damaged.

  • Page 32: Troubleshooting - Error 0X04A0

    CHAPTER 8: TROUBLESHOOTING 8.5 TROUBLESHOOTING - ERROR 0x04A0 ERROR 0x04A0 (DIGITAL COMMUNICATION FAILURE) LED 1 LED 8 SYMPTOM: Error code 0x04A0 is displayed on the console. CHECK POINT POSSIBLE ISSUE SOLUTION LEDs 2, 3, 4, 6, and 7 should be ON. If they are OFF, the LCB is damaged.

  • Page 33: Troubleshooting - Touch Pad Issues

    CHAPTER 8: TROUBLESHOOTING 8.6 TROUBLESHOOTING - TOUCH PAD ISSUES ALL OR SOME OF THE FUNCTION KEYS DO NOT RESPOND POSSIBLE CAUSES: 1) The touch pad is not calibrated properly. 2) The UCB is damaged. SOLUTION: 1) Perform a touch pad calibration in Service Mode: a.

  • Page 34: Troubleshooting - Resistance Issues

    CHAPTER 8: TROUBLESHOOTING 8.7 TROUBLESHOOTING - RESISTANCE ISSUES HIGH OR NO RESISTANCE POSSIBLE CAUSES: 1) The console cable is damaged or not properly plugged in. 2) The UCB is damaged. 3) The Generator is damaged. 4) The LCB is damaged. SOLUTION: 1) Check the console cable connections at the UCB and LCB.

  • Page 35: Troubleshooting - Pedals Slipping

    CHAPTER 8: TROUBLESHOOTING CHAPTER 8: TROUBLESHOOTING 8.8 TROUBLESHOOTING - PEDALS SLIPPING PEDALS SLIPPING POSSIBLE CAUSES: 1) The belt tension is not enough. SOLUTION: 1) Remove the covers and check the drive belt tension. a. The drive belt should be tightened to 180 lbf for a new belt and 150 lbf for a used belt. 8.9 TROUBLESHOOTING - NOISE ISSUES KNOCKING OR CREAKING NOISE NOTE: When a noise is associated with a single location of a rotation, it is commonly related to an external component. Internal...

  • Page 36: Troubleshooting - Heart Rate Issues

    An ohm reading of less than 1 should be received. If it is higher, replace the HR grip wiring. 3) Perform a continuity check on the console (See Service Bulletin - Continuity Test on Matrix Elliptical Trainers). a. Once the console continuity is confirmed, perform a continuity check on the HR board ground wire. With a multi meter set for ohms, place one prong on the HR board ground wire (Figure D), and the other on the console ground wire.

  • Page 37: Tv Troubleshooting - Overview

    The Matrix Suspension Elliptical includes an integrated TV that shows in the large display window. The TV is capable of being shown as a 7" or 15" screen (Figures A & B). The console should be equipped with an entertainment keypad similar to Figure C.

  • Page 38: Tv Troubleshooting - Picture Fuzzy Or Unclear

    CHAPTER 8: TROUBLESHOOTING 8.12 TV TROUBLESHOOTING - PICTURE FUZZY OR UNCLEAR 1) For a fuzzy or unclear picture, see the TV programming instructions in Section 10. If the TV is still fuzzy or unclear after programming: a) Check the coax connection at the entertainment port (Figure A). b) Remove the 5 screws holding the console to the console mast and check the coax connection at the console (Figure B).

  • Page 39: Tv Troubleshooting - Tv Will Not Turn On

    CHAPTER 8: TROUBLESHOOTING 8.13 TV TROUBLESHOOTING - TV WILL NOT TURN ON 1) Remove the console back and check the electrical connections for the TV (Figures A & B). FIGURE A FIGURE B 2) After you have verified that all connects are secure, and the problem still persists, verify power at the outlet (Figure C). If the outlet is not outputting 120V, check the fitness room power.

  • Page 40: Tv Troubleshooting - Entertainment Keypad Issues

    CHAPTER 8: TROUBLESHOOTING 8.14 TV TROUBLESHOOTING - ENTERTAINMENT KEYPAD ISSUES ENTERTAINMENT KEYPAD IS NOT WORKING 1) SYMPTOM: a. The entertainment keypad (Figure A) is not responding. 2) SOLUTION: a. Remove the console and check the connection of the entertainment keypad (Figure B). b.

  • Page 41: Chapter 9: Part Replacement Guide

    CHAPTER 9: PART REPLACEMENT GUIDE 9.1 FRONT DISK REPLACEMENT 1) Remove the center cover by turning it counter clockwise (Figures A & B). FIGURE A FIGURE B 2) Remove the 3 screws holding the disk to the axle (Figure C). 3) Remove the disk (Figure D).

  • Page 42: Front Shroud Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.2 FRONT SHROUD REPLACEMENT 1) Remove the link arm and pedal arm plastic caps (Figures A & B). FIGURE A FIGURE B 2) Detach the dual action handlebar from the link arm (Figure C). 3) Secure the handlebar so that it is out of the way (Figure D). FIGURE C FIGURE D 4) Remove the front disks as outlined in Section 9.1.
  • Page 43 CHAPTER 9: PART REPLACEMENT GUIDE 9.2 FRONT SHROUD REPLACEMENT - CONTINUED 7) Pull out the rubber tray from the cup holder plastic (figure G). 8) Remove the 2 screws to disassemble the cup holder plastic and remove it from the unit (Figure H). FIGURE G FIGURE H 9) Remove the 2 screws to disassemble and remove the middle stabilizer sweat cover (Figures I & J). FIGURE I FIGURE J 10) Remove the 1 screw (exposed when the cup holder is removed) holding the orange slot cover to the frame and remove it (Figure K).
  • Page 44 CHAPTER 9: PART REPLACEMENT GUIDE 9.2 FRONT SHROUD REPLACEMENT - CONTINUED 12) Remove the 9 screws to detach the front shrouds from the frame (or each other) (Figure M). 13) Turn the crank to the slotted portion of the shroud (Figure N). FIGURE M FIGURE N 14) Remove the front shrouds for frame access (Figures O &...

  • Page 45: Lower Control Board (Lcb) Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.3 LOWER CONTROL BOARD REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 9.1. 3) Disconnect all wires from the LCB (Figure A). FIGURE A 4) Remove the 2 screws holding the LCB to the frame (Figure B).

  • Page 46: Generator Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.4 GENERATOR REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the front disks as outlined in Section 9.1. 3) Remove the front shrouds as outlined in Section 9.2. 4) Cut the cable tie holding the cable to the frame (Figure A). 5) Unplug the power cable connector of the generator (Figure B).
  • Page 47 CHAPTER 9: PART REPLACEMENT GUIDE 9.4 GENERATOR REPLACEMENT – CONTINUED 8) Remove the nut from the other side of the generator bracket (Figure E). 9) Loosen and remove the generator belt (Figure F). FIGURE E FIGURE F 10) Remove the generator from the frame. 11) Reverse Steps 1-10 to install a new generator.

  • Page 48: Generator Belt Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.5 GENERATOR BELT REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Remove the front shrouds as outlined in Section 9.2. 4) Remove the generator as outlined in Section 9.4.

  • Page 49: Drive Belt Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.6 DRIVE BELT REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Loosen the belt tension bolt on the left side of the tension pulley and rotate the pulley counter-clockwise until there is enough slack in the belt to remove it (Figures A &...

  • Page 50: Pulley Axle Set Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.7 PULLEY AXLE SET REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 9.1. 3) Loosen the belt tension bolt on the right side until there is enough slack to remove the drive belt (Figure A). 4) On the right side of the frame, remove the retaining clip that holds the pulley axle bearing into the frame (Figure B).

  • Page 51: Drive Axle Set Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.8 DRIVE AXLE SET REPLACEMENT NOTE: A Matrix special tool is needed to correctly replace a drive axle. Order part # 0000094817 from Matrix CTS at 866-693-4863 ext 3. 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Remove both belts as outlined in Sections 9.5 & 9.6.
  • Page 52 CHAPTER 9: PART REPLACEMENT GUIDE 9.8 DRIVE AXLE SET REPLACEMENT - CONTINUED 10) The drive axle should have come with an iron plate installed (Figure G). 11) Assemble the Matrix tool as shown in Figure H. FIGURE G FIGURE H 12) Slide the drive axle assembly into the frame from the right side.
  • Page 53 CHAPTER 9: PART REPLACEMENT GUIDE 9.8 DRIVE AXLE SET REPLACEMENT - CONTINUED 16) Turn the nut until the iron plate is close to the frame on the right side (Figure M). 17) Remove the tools, then insert the bearing into the hole in the frame on the left side (Figure N). FIGURE M FIGURE N 18) Again use the M10 x 65L screw with a washer and a nut to attach the tool to the drive axle (Figure O).
  • Page 54 CHAPTER 9: PART REPLACEMENT GUIDE 9.8 DRIVE AXLE SET REPLACEMENT - CONTINUED 22) Use a screwdriver to remove the iron plate from the drive axle (Figures S & T). FIGURE S FIGURE T 23) Re-install the belts as outlined in Sections 9.5 and 9.6. 24) Test the Suspension Elliptical as outlined in Section 9.21.

  • Page 55: Crank Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.9 CRANK REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Remove the screw from the crank (Figure A). 4) Insert an M10 screw (should be at least 40 long) into the crank hole.

  • Page 56: Console Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.10 CONSOLE REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove the 5 screws that hold the console to the top of the console mast (Figure A). 3) Disconnect the console cable and other wiring and remove the console (Figure B). FIGURE A FIGURE B 4) Remove the 5 screws that hold the mounting plate to the console (Figure C).

  • Page 57: Console Overlay & Keypad Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.11 CONSOLE OVERLAYS & KEYPADS REPLACEMENT 1) Remove the console as outlined in Section 9.10. 2) Remove the back cover of the console (Figure A). 3) Unplug and remove the faulty overlay (Figure B). FIGURE B FIGURE A 4) Clean the console area with alcohol to remove any left over adhesive (Figure C).
  • Page 58 CHAPTER 9: PART REPLACEMENT GUIDE 9.11 CONSOLE KEYPAD / OVERLAY REPLACEMENT - CONTINUED 6) Push the overlay / keypad ribbon cable through the hole in the console and plug it in (Figure E). 7) Match the overlay / keypad to the cutout in the console (Figure F). FIGURE E FIGURE F 8) Press down on the corners of the overlay / keypad to keep it in place.

  • Page 59: Comsole Mast Handlebar

    CHAPTER 9: PART REPLACEMENT GUIDE 9.12 CONSOLE MAST HANDLEBAR REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove the 4 bolts that hold the handlebar to the console mast (Figure A). FIGURE A 3) Pull the handlebar away from the console mast to expose the HR grip wiring (Figure B). 4) Carefully remove the wires from inside the console mast until the connectors on the ends come free and disconnect (Figure C).

  • Page 60: Dual Action Handlebar Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.13 DUAL ACTION HANDLEBAR REPLACEMENT 1) Remove the plastic cover where the dual action handlebar meets the link arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the link arm meet (Figure B). FIGURE A FIGURE B 3) Remove the two bolts that hold on the pivot cap and remove the cap (Figure C).

  • Page 61: Foot Pedals Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.14 FOOT PEDALS REPLACEMENT 1) Pull up on and remove the rubber portion of the pedal (Figure A). 2) Remove the 4 screws that hold the plastic pedal to the foot plate (Figure B). FIGURE A FIGURE B 3) Remove the plastic foot pedal (Figure C).

  • Page 62: Pedal Arm Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.15 PEDAL ARM REPLACEMENT 1) Remove the plastic cover where the pedal arm attaches to the crank (Figure A). 2) Disconnect the pedal arm from the crank (Figure B). FIGURE A FIGURE B 3) Remove the plastic cap from the swing arm (Figure C). 4) Remove the bolt that holds the pedal and swing arms together (Figure D).

  • Page 63: Link Arm Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.16 LINK ARM REPLACEMENT 1) Remove the plastic cover where the dual action handlebar meets the link arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar meets the link arm (Figure B). FIGURE A FIGURE B 3) Remove the bolt that holds the link arm to the pedal arm and remove the link arm (Figure C).

  • Page 64: Swing Arm Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.17 SWING ARM REPLACEMENT 1) Remove the bolt from the upper pivot joint on the swing arm (Figure A). 2) Remove the plastic cap from the swing arm (Figure B). FIGURE A FIGURE B 3) Remove the bolt that holds the swing arm to the pedal arm (Figure C). 4) Take the bolt removed in Step 1 and turn it into the shaft (Figure D).

  • Page 65: Vertical Stabilizer Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.18 VERTICAL STABILIZER ARM REPLACEMENT 1) Remove the bolt that holds the vertical stabilizer arm to the frame (Figures A & B). FIGURE A FIGURE B 2) Remove the bolt from the upper pivot joint of the vertical stabilizer arm (Figure C). 3) Remove the vertical stabilizer arm (Figure D).

  • Page 66: Incline Arm Cover Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.19 INCLINE ARM COVER REPLACEMENT 1) Remove the screw that holds the plastic cover on the arm (Figures A & B). FIGURE A FIGURE B 2) Remove the incline arm cover (Figure C). FIGURE C 3) Reverse Steps 1-2 to install a new incline arm.

  • Page 67: Handlebar Service Replacement

    CHAPTER 9: PART REPLACEMENT GUIDE 9.20 HANDLEBAR SERVICE 1) All items on the handlebar are removed using a Phillips screwdriver from the underside of the bar. 2) Once the screws are removed, lift the part carefully, then disconnect any wire connections to fully remove the part. This includes the resistance buttons and heart rate grip plates (Figures A &...

  • Page 68: Testing The Suspension Elliptical

    CHAPTER 9: PART REPLACEMENT GUIDE 9.21 TESTING THE SUSPENSION ELLIPTICAL ONCE THE UNIT OR REPLACEMENT PART IS FULLY INSTALLED AND ASSEMBLED AND PROPERLY PLACED ON THE FLOOR, USE THE FOLLOWING INSTRUCTIONS TO TEST THE MACHINE: 1) Enter Service Mode (ENTER, 3, 0, 0, 1, ENTER) and input the serial number of the console. Also set the Machine Type (See Section 7.2) and Keypad (See Section 7.3) and verify that the Date and Time are correct (See Section 7.5).

  • Page 69: Suspension Elliptical Specifications

    CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.1 SUSPENSION ELLIPTICAL SPECIFICATIONS FEATURES Stride Length 21" Incline Range Contact and Telemetric Heart Rate Sensors Cushioned Footpads Pedal Spacing 2.5" Handlebar Design Multi-position dual action and ergo bend stationary. Thumb Switch Controls RESISTANCE SYSTEM Technology Generator...

  • Page 70: Assembly Hardware

    CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 ASSEMBLY HARDWARE QUANTITY SKETCH DESCRIPTION PACKAGE COLOR SOCKET HEAD CAP SCREW RED (2 BAGS) (M10 X 1.5P X 25L) 10.9 GRADE MINIMUM FLAT WASHER RED (2 BAGS) (10.2 X 20 X 2.0T) SOCKET HEAD CAP SCREW GREEN (M10 X 1.5P X 100L)

  • Page 71: Suspension Elliptical Assembly Steps

    CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS STEP 1...
  • Page 72 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 2 - RED HARDWARE BAG...
  • Page 73 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 3 - PINK HARDWARE BAG...
  • Page 74 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 4 - GREEN / YELLOW HARDWARE BAG Torque this bolt to 80 N-m.
  • Page 75 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 5 - RED HARDWARE BAG...
  • Page 76 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 6...
  • Page 77 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 7 - BLUE / BLACK HARDWARE BAG...
  • Page 78 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 8 - WHITE HARDWARE BAG...
  • Page 79 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 9 - PINK HARDWARE BAG...
  • Page 80 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 10 - PINK HARDWARE BAG...
  • Page 81 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 11 - PINK HARDWARE BAG...
  • Page 82 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS - CONTINUED STEP 12 - PINK HARDWARE BAG...

  • Page 83: Leveling The Suspension Elliptical

    STABILIZING THE MATRIX SUSPENSION ELLIPTICAL The Matrix Suspension Elliptical should be level for optimum use. Once you have placed your unit where you intend to use it, raise or lower one or both of the adjustable levelers located on the bottom of the frame. Use a 6mm Allen wrench through the access hole at the rear hinge joint on both sides (Figure A).

  • Page 84: Tv Programming Instructions

    CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 TV PROGRAMMING INSTRUCTIONS Once the cardio equipment has been installed, and proper power and cable wiring is provided, The Television must be programmed to the club's channels and settings. Auto Scan - An auto scan will search for channel signals from the coax cable. It will tune in all channels that provide a signal. 1.
  • Page 85 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 TV PROGRAMMING INSTRUCTIONS - CONTINUED Auto Scan (continued): 9. If the channels are not coming in clearly after a channel scan (or if only some channels come in), follow Steps 4-7 to enter the Auto Scan sub-menu.
  • Page 86 CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 TV PROGRAMMING INSTRUCTIONS - CONTINUED Closed Caption - Clubs will vary on whether they request the closed caption to be turned off or on. Please discuss this option with the club manager prior to adjusting this setting. 1.

  • Page 87: Software Upgrade Procedure

    CHAPTER 11: SOFTWARE UPGRADE GUIDE 11.1 SOFTWARE UPGRADE PROCEDURE * An AC power cord is required to update software in the field. Plug in the unit prior to beginning the update procedure. ** All plug ins must be removed prior to updating software (for example, no IPod can be connected). Do not use the console while an update is in process. *** If VA is installed on the console, wait until the Virtual Active icon on the standard display picture turns red prior to updating the software. 1) Five files should be present on the USB drive. These are: DrummuDeploy.cab, NK, IO_XXX, updateLMM.confige, and Extract_CE. 2) Turn on the power to the suspension elliptical, wait until the standard display picture has been come up (Figure A). 2) Enter Manager Mode by pressing ENTER, 1, 0, 0, 1, ENTER on the lower keypad.
  • Page 88 NOTES...
  • Page 89 M AT R IX F ITN E SS SY S TE MS C O R P. 1 6 1 0 LA N D MA R K D R IVE C OTTA GE GR O V E W I 5 35 27 U S A w w w.

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