Troubleshooting Communications; Uploading A Simpl Windows Program - Crestron Isys TPS-12 Operation Manual

Tilt Touchpanels
52 ¥ Tilt Touchpanels: TPS-12/15/17
8. Click Save To File... on the "IP Table" window to save this IP table to the
PC.
"Save As" Window
9. Once all of the control systems have been listed, click Send to Device on
the "IP Table" window to upload the IP table to the touchpanel. The
touchpanel will reboot and all of the table entries will be listed in black.
NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is
overwritten.

Troubleshooting Communications

Use the following checklist if communication cannot be established with the control
processor.
1. Verify that you are using the correct cables. As described previously, an
RS-232 connection requires a straight-through serial cable. TCP/IP
connection requires a CAT5 cable with 8-pin RJ-45 connectors.
2. With a serial connection, verify that the correct COM port on the PC has
been selected. Some computers have more than one COM port; some may
be internal (e.g., for a modem). Consult the manufacturer's documentation
for further information about the COM ports on your PC.
3. Remove and reapply power to the control system.
4. If communication still cannot be established, contact Crestron customer
service.

Uploading a SIMPL Windows Program

The SIMPL Windows file can be uploaded to the control system using SIMPL
Windows or via the Crestron Toolbox.
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Crestron Isys TPS-12/15/17
Operations Guide – DOC. 6375