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Crestron TPS-17B/W Operation Manual

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Crestron Isys
TPS-12B/W,
TPS-15B/W & TPS-17B/W
Tilt Touchpanels
Operations Guide

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Summary of Contents for Crestron TPS-17B/W

  • Page 1 ® Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2006 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Future Updates ... 53 Software License Agreement... 54 Return and Warranty Policies ... 56 Merchandise Returns / Repair Service ... 56 CRESTRON Limited Warranty... 56 Operations Guide – DOC. 6464A ® Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W 1 Tilt Touchpanels Contents • i...

  • Page 5: Crestron Isys ® Tilt Touchpanels: Tps-12B/W, Tps-15B/W & Tps-17B/W

    Stereo headphone jack • Balanced stereo audio input and output • 10BaseT/100BaseTX high-speed Ethernet, 802.3U compliant, full duplex, auto switching ® • High speed Cresnet communications Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 1 Tilt Touchpanels graphics with 8-bit alpha channel and...
  • Page 6 Isys Isys power and beauty are infused throughout Crestron’s entire touchpanel lineup. Under the hood, the TPS-12B/W, TPS-15B/W & TPS-17B/W offer vibrant 24-bit color depth to produce incredible 3D graphics, high-res images, translucence, dynamic text and graphics, full-motion animations, multimode objects and dramatic transition effects, all with astonishing speed.
  • Page 7 Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W QuickMedia™ The TPS-12B/W, TPS-15B/W & TPS-17B/W are also equipped with a single QuickMedia input port. Through QuickMedia (QM), the TPS-12B/W, TPS-15B/W & TPS-17B/W interface directly with Crestron’s QM-based MediaManager products using a single CAT5e type cable. Over wiring distances of up to 300 feet, the QM...

  • Page 8: Internal Block Diagram

    TPS-12B/W, TPS-15B/W & TPS-17B/W Internal Block Diagram The following diagram represents the switching abilities of the TPS-12B/W, TPS-15B/W & TPS-17B/W. The diagram depicts the video, audio and connectivity paths available. Internal Block Diagram of the TPS-12B/W, TPS-15B/W & TPS-17B/W 4 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W...

  • Page 9: Specifications

    Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W Specifications Specifications for the TPS-12B/W, TPS-15B/W & TPS-17B/W are listed in the following table. TPS-12B/W, TPS-15B/W & TPS-17B/W Specifications (Continued on following page) Operations Guide – DOC. 6464A SPECIFICATION Touchscreen Display Display Type TFT active matrix color LCD Size TPS-12B/W: 12 inch (30.5 cm) diagonal...
  • Page 10 Cresnet Power Usage TPS-12B/W: 43 Watts (1.8 Amps @ 24 Volts DC) TPS-15B/W: 65 Watts (2.7 Amps @ 24 Volts DC) TPS-17B/W: 74 Watts (3.1 Amps @ 24 Volts DC) Default NET ID Minimum 2-Series Control Version 3.137 or later...
  • Page 11 CAT5 cabling for connection to the touchpanels. The TPMC-CH-IMC is not for use with QuickMedia. Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 7 Tilt Touchpanels DETAILS...

  • Page 12: Physical Description

    Physical Description This section provides information on the connections, controls and indicators available on your TPS-12B/W, TPS-15B/W & TPS-17B/W. TPS-12B Physical View TPS-15W Physical View TPS-17B Physical View 8 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Operations Guide – DOC. 6464A...
  • Page 13 12.15 in (30.86 cm) TPS-12B/W Overall Dimensions (Side View at Maximum and Minimum Elevation) 45° 12.15 in 10.70 in (30.86 cm) (27.18 cm) 12.40 in (31.50 cm) Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 9 Operations Guide – DOC. 6464A...
  • Page 14 TPS-17B/W Overall Dimensions (Front View) 17.63 in (44.78 cm) 11.94 in 17 inch (30.33 cm) 13.47 in (34.21 cm) NOTE: The TPS-15BW and TPS-17BW are the same height. 10 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Operations Guide – DOC. 6464A...
  • Page 15 Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-15B/W & TPS-17B/W Overall Dimensions (Side View at Maximum and Minimum Elevation) 13.47 in (34.21 cm) 12.40 in (31.50 cm) NOTE: All three touchpanels share an identical base unit. Bottom View (24.38 cm) Operations Guide – DOC. 6464A 11.61 in...
  • Page 16 TPS-12B/W, TPS-15B/W & TPS-17B/W Pushbuttons Reset Button TPS-12B/W, TPS-15B/W & TPS-17B/W Connectors (Cover Removed) NOTE: All connections to the TPS-12B/W, TPS-15B/W & TPS-17B/W are made through the ports on the rear panel. These ports are not accessible after the cover is replaced.
  • Page 17 (1) 6-32 screw, chassis ground lug. (1) USB Type B female (reserved for future applications) Pin 2 Pin 1 Pin 3 Pin 4 Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 13 Tilt Touchpanels DESCRIPTION DESCRIPTION N/C (Not connected) SIGNAL SIGNAL...
  • Page 18 5. The QM port is not connected through any “IMC” interface. 6. Only one video source may be displayed at a time. 7. Does not support RGB. 14 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W CONNECTORS CONTROLS &...
  • Page 19 - Audio Left In GREEN - Mic Right Out WHITE/BROWN + Audio Right In BROWN - Audio Right In Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 15 Tilt Touchpanels QM ASSIGNMENT COMPOSITE, S-VIDEO COMPONENT + Luminance - Luminance + Chrominance...

  • Page 20: Industry Compliance

    Tilt Touchpanels Crestron Isys Industry Compliance As of the date of manufacture the TPS-12B/W, TPS-15B/W & TPS-17B/W have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTE: This device complies with part 15 of the FCC rules. Operation is subject to...

  • Page 21: Setup

    When wiring the network, consider the following: For more details, refer to “Check Network Wiring” on page 51. Ethernet The TPS-12B/W, TPS-15B/W & TPS-17B/W also use high-speed Ethernet for communications between the device and a control system, computer, digital media server and other IP-based devices.

  • Page 22: Quickmedia Wiring

    The aggregate cable length of a signal path originating at a QM transmitter and terminating at the TPS-12B/W, TPS-15B/W & TPS-17B/W must not exceed 300 feet (90 meters). Video signals may experience a loss of quality over very long lengths of cable.

  • Page 23: Identity Code

    Identity Code Net ID The Net ID of the TPS-12B/W, TPS-15B/W & TPS-17B/W has been factory set to 03. The Net IDs of multiple TPS-12B/W, TPS-15B/W & TPS-17B/W devices in the same system must be unique. The NET ID is set using the internal setup menu (refer to “Interface Menu”...

  • Page 24: Configuring The Touchpanel

    EEPROM and displays the main page that has been programmed into your system. The remaining buttons on the MAIN MENU open other menus which are discussed in subsequent paragraphs. MAIN MENU 20 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Operations Guide – DOC. 6464A...

  • Page 25: Calibration Menu

    To cancel calibration and return to the CALIBRATION MENU without saving calibration data, create a calibration error by touching the screen in the same spot three times. Operations Guide – DOC. 6464A Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 21 Tilt Touchpanels...

  • Page 26: Setup Menu

    SIMPL Windows program is required if data is to be successfully transferred. Net ID for the TPS-12B/W, TPS-15B/W & TPS-17B/W is factory set to 03. No two devices in the same system can have the same Net ID.
  • Page 27 The Ethernet Enable and Disable buttons determine the status of the touchpanel’s Ethernet communications. NOTE: The TPS-12B/W, TPS-15B/W & TPS-17B/W do not support a wireless Ethernet connection. There may be Ethernet devices (i.e. a control system) on the network that communicates with the touchpanel via CIP (Cresnet Internet Protocol).
  • Page 28 Crestron Toolbox. Refer to the TCP/IP Communications section of “Establishing Communication”, which starts on page 47 for additional Ethernet setup details. ETHERNET SETUP MENU ETHERNET STATIC IP SETTINGS 24 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Operations Guide – DOC. 6464A...
  • Page 29 TPS-12B/W, TPS-15B/W & TPS-17B/W ETHERNET DNS SETTINGS ETHERNET WINS SETTINGS Selection of the DHCP Enable button from the ETHERNET SETUP MENU displays the DHCP options Renew and Release. Operations Guide – DOC. 6464A Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 25 Tilt Touchpanels...
  • Page 30 ® Tilt Touchpanels Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W ETHERNET SETUP MENU (DHCP ENABLED) 26 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Operations Guide – DOC. 6464A...
  • Page 31 Touch Output (communication of touch coordinates to an external device) • Mouse Input (allows a mouse to control the touchpanel) • External Touch Input (allows another device to control the touchpanel) • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 27 Tilt Touchpanels...
  • Page 32 After these parameters have been set, select the Return button to return to the SETUP MENU. QM SETUP Refer to the following table for additional QM SETUP MENU details. QM Setup Details (Continued on following page) 28 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W QM SETUP SCREEN CONTROL Auto Turns off auto compensation.
  • Page 33 Puts the menu in S-Video mode so that you can adjust the peak and boost signals for S-video. Component Puts the menu in Component mode so that you can adjust the peak and boost signals for component video. Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 29 Tilt Touchpanels DESCRIPTION...
  • Page 34 Tilt Touchpanels Crestron Isys Refer to the following table for additional GENERAL AUDIO SETUP menu details. General Audio Setup Details 30 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W GENERAL AUDIO SETUP SCREEN CONTROL Play Test WAV File Plays a short WAV audio file.
  • Page 35 Mic 1 Volume Adjusts the level of microphone 1 with the – and + buttons. Mic 2 Volume Adjusts the level of microphone 2 with the – and + buttons. Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 31 Tilt Touchpanels DESCRIPTION...
  • Page 36 Tilt Touchpanels Crestron Isys Refer to the following graphics and tables for additional information. VIDEO SETUP Video Setup Details 32 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W VIDEO SETUP SCREEN CONTROL Setup QM Video Displays the VIDEO SETUP menu. By default, the VIDEO SETUP menu displays video controls: Brightness, Contrast, Saturation and Hue on the right side of the menu.
  • Page 37 Adjusts video image contrast with the – and + buttons. Contrast 1, 2 Saturation Adjusts video image saturation with the – and + buttons. 1, 2, 3 Adjusts video image hue with the – and + buttons. Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 33 Tilt Touchpanels DESCRIPTION...

  • Page 38: Diagnostics Menu

    The options available from the DIAGNOSTICS MENU are numeric in nature and their interpretation is beyond the scope of this manual. DIAGNOSTICS MENU 34 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W VIDEO SETUP SCREEN...

  • Page 39: Hardware Hookup

    The TPS-12B/W, TPS-15B/W & TPS-17B/W should be used in a well-ventilated area. The venting holes should not be obstructed under any circumstances. If the TPS-12B/W, TPS-15B/W & TPS-17B/W is hot to the touch, consider using forced air ventilation. To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
  • Page 40 Crestron Isys Access to I/O Panel and Cable Routing The TPS-12B/W, TPS-15B/W & TPS-17B/W touchpanels have rubber pads on the underside of the base so they can rest on a horizontal surface. Make the required connections as shown and described in the following sections. Refer to the illustration on the following page for proper connections;...
  • Page 41 Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W Hardware Connections for the TPS-12B/W, TPS-15B/W & TPS-17B/W RS-232: TO COMPUTER OR OTHER RS-232 DEVICE LAN: 10BaseT/100BaseTX HIGH SPEED ETHERNET TO LAN NET: TO CONTROL SYSTEM AND OTHER CRESNET DEVICES CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting to the VIDEO IN port.

  • Page 42: Tilt Angle Tension Adjustment

    These signals are encoded and converted to the QuickMedia standard and fed over a CAT5E or CAT6 cable to a QM receiver (such as the TPS-12B/W, TPS-15B/W & TPS-17B/W). All signal routing occurs automatically under the command of the control system.

  • Page 43: Programming Software

    Programming with SIMPL Windows NOTE: While SIMPL Windows can be used to program the TPS-12B/W, TPS-15B/W & TPS-17B/W, it is recommended to use SystemBuilder for configuring and tuning a QuickMedia system. SIMPL Windows is Crestron’s premier software for programming Crestron control systems.
  • Page 44 Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library. Locating the TPS-12B/W, TPS-15B/W & TPS-17B/W (Cresnet) in the Device Library 40 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W •...
  • Page 45 Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W Locating the TPS-12B/W, TPS-15B/W & TPS-17B/W (Ethernet) in the Device Library NOTE: Observe that there is both an Ethernet device in Slot 8 and a Cresnet device in Slot 9 of the following illustration. It is possible to have both types of device attached to a control system so long as the control system has either a built-in or expansion Ethernet interface.
  • Page 46 The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1). 42 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W •...

  • Page 47: Programming With Visiontools Pro-E

    The single most-advanced VT Pro-e high-performance programming technique performance programming! involving the TPS-12B/W, TPS-15B/W & TPS-17B/W is the concept of multi-mode objects. A multi-mode object (i.e. button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or more active and inactive visible settings (modes).
  • Page 48 16-bit image may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading. Various dithering types are available. Refer to the following illustrations. 44 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W NUMBER OF BITS...
  • Page 49 For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean. Operations Guide – DOC. 6464A VT Pro-e “Image Properties” Window – Bit Depth Selection Join Join Join Join Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 45 Tilt Touchpanels ) in a font.

  • Page 50: Example Program

    Windows. Example Program An example program for the TPS-12B/W, TPS-15B/W & TPS-17B/W is available from the Crestron website (http://www.crestron.com/exampleprograms). 46 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Operations Guide – DOC. 6464A...

  • Page 51: Uploading And Upgrading

    IP table) to ensure proper functioning. Establishing Communication Use Crestron Toolbox for communicating with the TPS-12B/W, TPS-15B/W & TPS-17B/W; refer to the Crestron Toolbox help file for details. There are three methods of communication. Direct Serial Communication NOTE: Required for initial setup of Ethernet parameters.

  • Page 52: Programs, Projects And Firmware

    • Confirm Ethernet connections between TPS-12B/W, TPS-15B/W or TPS-17B/W and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router.

  • Page 53: Program Checks

    Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W Program Checks Actions that can be performed on the TPS-12B/W, TPS-15B/W & TPS-17B/W vary depending on whether it is connected via Cresnet or Ethernet. Cresnet Connections For Cresnet connections, display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system.

  • Page 54: Problem Solving

    The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-12B/W, TPS-15B/W & TPS-17B/W Troubleshooting (Continued on following page) 50 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W TROUBLE POSSIBLE CAUSE(S)

  • Page 55: Check Network Wiring

    Improper Ethernet via the LAN port connection (IEC). not functioning. Another device set to the same IP address. Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 51 Tilt Touchpanels CORRECTIVE ACTION Assign correct IP address to TPS-12B/W, TPS-15B/W & TPS-17B/W. Assign correct IP mask.

  • Page 56: Reference Documents

    Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (http://www.crestron.com/) for a listing of Crestron worldwide offices. 52 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W Where:...

  • Page 57: Future Updates

    Future Updates As Crestron improves functions, adds new features and extends the capabilities of the TPS-12B/W, TPS-15B/W & TPS-17B/W, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

  • Page 58: Software License Agreement

    Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver. 54 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W LICENSE TERMS OTHER LIMITATIONS Operations Guide –...
  • Page 59 AUTHORIZES OTHER PARTY MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES. Operations Guide – DOC. 6464A PROPRIETARY RIGHTS GOVERNING LAW CRESTRON LIMITED WARRANTY OFFER WARRANTIES, Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 55 Tilt Touchpanels INCLUDING WARRANTIES...

  • Page 60: Return And Warranty Policies

    All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation. 56 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W...
  • Page 61 ® Crestron Isys TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels This page is intentionally left blank. Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W • 57 Operations Guide – DOC. 6464A...
  • Page 62 Crestron Electronics, Inc. Operations Guide – DOC. 6464A 15 Volvo Drive Rockleigh, NJ 07647 (2014556) Tel: 888.CRESTRON 11.06 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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