Crestron QM-AE Operation Manual
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Crestron QM-AE Operation Manual

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Crestron QM-AE
QuickMedia™ Audio Extractor
Operations Guide

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  • Page 1 Crestron QM-AE QuickMedia™ Audio Extractor Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Earliest Version Software Requirements for the PC ...15 Programming with Crestron SystemBuilder™...15 Configuring with SIMPL Windows ...20 Communication Settings ...34 Troubleshooting Communications ...37 Uploading a SIMPL Windows Program ...37 Firmware Upgrade via Crestron Toolbox ...39 Troubleshooting ...41 Further Inquiries...41 Future Updates ...41 Installation Notes ...42 Compensation...42 Compatibility Charts ...44...

  • Page 5: Quickmedia™ Audio Extractor: Qm-Ae

    Introduction Features and Functions The QM-AE is a QuickMedia™ (QM) device designed to extract the audio portion of a QM signal and provide a balanced line-level audio output. As part of a complete MediaManager A/V presentation system, the QM-AE uses an...

  • Page 6: Microphone Mixing

    After mixing, volume, equalization and tone control can be applied. NOTE: The QM-AE is compatible with 2-Series control systems only. NOTE: For more information on this and other QM applications, refer to the latest revision of the Crestron MediaManager Control, Switching and Management Applications Guide (Doc.

  • Page 7: Quickmedia Transport System

    VGA signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth to support signal resolutions up to 1600 x 1200, the maximum aggregate cable length should not exceed 328 feet.

  • Page 8: Specifications

    Specifications for the QM-AE are given in the following table. QM-AE Specifications 1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product...

  • Page 9: Physical Description

    Crestron QM-AE Physical Description The QM-AE is housed in a black enclosure with labels on the front and rear panels. There are two LEDs on the front of the unit for indicating the unit’s current status. All connections, except for the Cresnet and QuickMedia connections, are made on the back of the unit.

  • Page 10: Rear Panel Ports

    PWR (Power) This green LED illuminates when the unit is connected to Cresnet and receives 24 VDC. This yellow LED illuminates when the QM-AE communicates with the control system. Rear Panel Ports The QM-AE rear panel ports are illustrated and described as follows.
  • Page 11 The QM-AE is TouchSettable ID (TSID) ready. The SETUP pushbutton and its associated LED are located on the rear of the unit and are used for setup of the QM-AE network ID during the initial configuration of a Cresnet system or when the device is being added or replaced.

  • Page 12: Industry Compliance

    QuickMedia™ Audio Extractor Industry Compliance As of the date of manufacture, the QM-AE has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTE: This device complies with part 15 of the FCC rules. Operation is...

  • Page 13: Qm Network Wiring

    (transmitter) and a QM endpoint (receiver) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). NOTE: The QM-AE does not count as a midpoint device. It may be placed anywhere in the QM network because it only taps the audio portion of the signal.

  • Page 14: Identity Code

    Windows program. Refer to “Setting the Net ID in Device Settings” on page 21 for details of the SIMPL Windows procedure. The Net ID of the QM-AE has been factory set to 21. The Net IDs of multiple QM-AEs in the same system must be unique. Net IDs are changed from a personal computer (PC) via the Crestron Toolbox.
  • Page 15 QuickMedia™ Audio Extractor 1. Ensure that all network devices are connected to the control system. 2. Open Crestron Toolbox and click Tools | Manage Address Book and select or define the address entry for the control system. Network Device Tree – Address Book 3.
  • Page 16 QuickMedia™ Audio Extractor Repeat this procedure for each additional network device requiring a Net ID change. ● QuickMedia™ Audio Extractor: QM-AE Network Device Tree 6. Right-click on the device Net ID, and when the sub-menu appears, select Change Network ID from the sub-menu.

  • Page 17: Hardware Hookup

    The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring. QM-AE Hookup Balanced Audio Hookup to an Amplifier – Speech Example QuickMedia™ Audio Extractor: QM-AE ● 13 Operations Guide – DOC. 6331...

  • Page 18: Ground Wire Connections

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.

  • Page 19: Earliest Version Software Requirements For The Pc

    SystemBuilder or develop original touchpanel screen designs. Earliest Version Software Requirements for the NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website.
  • Page 20 After entering the appropriate information in each step, SystemBuilder creates the control system logic and touchpanel pages, ready to upload to the controller. NOTE: Crestron SystemBuilder version 2.0 or higher is required. The following information is a general procedure for setting up a QuickMedia system using SystemBuilder.
  • Page 21 Crestron QM-AE Operations Guide – DOC. 6331 QuickMedia™ Audio Extractor “Plug-in Selection” Window 3. Select the control processor. SystemBuilder – Select a Control Processor 4. Specify the audio configuration. “Audio Configuration” Window QuickMedia™ Audio Extractor: QM-AE ● 17...
  • Page 22 ● QuickMedia™ Audio Extractor: QM-AE 5. Add RoomView™ if desired. 6. Click the Assign QuickMedia Devices and Routing button drag the QM-AE from the library on the right side, to the QM system on the left side. 7. Setup QM network cable routing.
  • Page 23 Right-click a device the program tree on the left and select Setup • from the sub-menu. Right-click on a device in the network tree on the right and set the • Net ID directly. QuickMedia™ Audio Extractor: QM-AE ● 19...

  • Page 24: Configuring With Simpl Windows

    Program Manager, for designing the logic and functionality of the control system. In addition, you can use the powerful Crestron Toolbox utility to accomplish multiple system tasks, such as uploading the program to the control system and performing diagnostic functions.

  • Page 25: C2Net-Device Slot In Configuration Manager

    Net ID of 21 as shown in the following illustration. QM-AE in Slot 5 of the QM-RMCRX NOTE: The first QM-AE in a system is preset with a Net ID of 21 when its symbol is dragged into the upper pane of System Views. Additional units are assigned different Net ID numbers as they are added.
  • Page 26 Crestron QM-AE “Device Settings” Window NOTE: This procedure sets the Net ID for the QM-AE in the program only. It does not automatically set the Net ID for the QM-AE itself. SIMPL Windows automatically changes Net ID values of a device added to a program if a duplicate device or a device with the same Net ID already exists in the program.
  • Page 27 The QM-AE supports up to 192 source gain compensation presets, which allow for normalization of audio levels between different sources. Each compensation preset applies to the cable connection between the QM-AE and a specific QM transmitter. When auto-compensation is enabled (by setting the <EnableAutoComp> input high), the audio compensation presets are not used.
  • Page 28 Out of range values will clip the speech delay to the minimum or maximum value. Analog output Indicates the speech delay being applied to the AUDIO SPCH channel. <MicMixDelay-F> Continued on the following page ● QuickMedia™ Audio Extractor: QM-AE Crestron QM-AE Operations Guide – DOC. 6331...
  • Page 29 Indicates the current source gain compensation. <ProgComp-F> Slot 2 – C2I-RX-MIXER The C2I-RX-Mixer module is built into slot 02 of the QM-AE, and receives four channels of digital audio as follows: The unit provides three balanced/unbalanced line level audio outputs labeled L, R, and SPCH.
  • Page 30 If the save is asserted at the same time as a recall, the recall takes precedence and the save is ignored. High/1 (level-sensitive) = Save mixer preset Low/0 = No preset save Continued on the following page ● QuickMedia™ Audio Extractor: QM-AE Crestron QM-AE Operations Guide – DOC. 6331...
  • Page 31 Out of range values will clip the mixing level to the minimum or maximum value. Analog output Indicates the current mixing level being applied to MIC 2 on the AUDIO SPCH channel. <Mic2ToMicMixOut_F> Continued on the following page Operations Guide – DOC. 6331 QuickMedia™ Audio Extractor QuickMedia™ Audio Extractor: QM-AE ● 27...
  • Page 32 Out of range values will clip the mixing level to the minimum or maximum value. Analog output Indicates the current mixing level being applied to MIC 2 on the AUDIO L channel. <Mic2ToPgmLeft_F> Continued on the following page ● QuickMedia™ Audio Extractor: QM-AE Crestron QM-AE Operations Guide – DOC. 6331...
  • Page 33 Out of range values will clip the mixing level to the minimum or maximum value. Analog output Indicates the current mixing level being applied to MIC 2 on the AUDIO R channel. <Mic2ToPgmRight_F> Continued on the following page Operations Guide – DOC. 6331 QuickMedia™ Audio Extractor QuickMedia™ Audio Extractor: QM-AE ● 29...
  • Page 34 <Mic2EQTrim4_F> Slot 3 – C2I-RX-GRAPHICEQ The C2I-RX Graphic EQ module is built into slot 03 of the QM-AE. The software provides graphic and parametric equalization for each of the three audio output channels: Program Left, Program Right and Speech Audio (Mic Mix Out).
  • Page 35 • 3 bands graphic + 9 bands parametric • 5 bands graphic + 7 bands parametric • 5 bands graphic + 7 bands parametric, with speech optimization • 12 bands parametric (0 bands graphic) QuickMedia™ Audio Extractor: QM-AE ● 31...
  • Page 36 Analog outputs <MicTrimBand1_F> through < MicTrimBand10_F> The QM-AE provides 10 trim presets, where a trim preset is the set of all available (maximum of 10) trim band values for the graphic EQ filters. ● QuickMedia™ Audio Extractor: QM-AE DESCRIPTION Saves the 30 trim values (10 each for the AUDIO L, R and SPCH channels) to the trim preset given by <TrimPreset#>...

  • Page 37: Example Programming

    Here the program left, right, and microphone trim band feedback signals may have different values than their corresponding inputs. In addition to the 10 trim presets, the QM-AE provides five filter presets, where a filter preset is a set of 12 filters. A filter consists of the center frequency, gain, bandwidth and filter type (EQ, high/low pass, treble/bass shelf) for each of the three outputs channels.

  • Page 38: Communication Settings

    Crestron e-Control Reference Guide (Doc. 6052) or the respective Operations Guide for the control system. These documents are available from the Crestron website. Refer to the following figure for a typical connection diagram when uploading files.
  • Page 39 Hardware handshaking (RTS/CTS) enabled. • Software handshaking (XON/XOFF) not enabled. 3. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 4. Click Tools | Network Device Tree to display the devices in the system.
  • Page 40 QuickMedia™ Audio Extractor RJ-45 Straight Through Cable FROM RJ-45 Crossover Cable FROM Installer’s Toolbox “Address Book” Window – TCPIP Setup ● QuickMedia™ Audio Extractor: QM-AE COLOR SIGNAL White/Orange Orange White/Green Green COLOR SIGNAL White/Orange Orange White/Green Green 2. Once the cable connections are made, open Installer’s Toolbox. Click Tools | Manage Address book to display the “Address Book”...

  • Page 41: Troubleshooting Communications

    (e.g., for a modem). Consult the manufacturer’s documentation for further information about the COM ports on your 3. Remove and reapply power to the control system. 4. If communication still cannot be established, contact Crestron customer service. 1. Start SIMPL Windows.
  • Page 42 QuickMedia™ Audio Extractor ● QuickMedia™ Audio Extractor: QM-AE 4. When the “System Info” window appears, the Functions option becomes available from the menu bar. Select Functions | SIMPL Program. The “SIMPL Program” window contains information about the currently loaded SIMPL program (if any), and permits you to stop, start, erase, retrieve, and upload a SIMPL program.

  • Page 43: Firmware Upgrade Via Crestron Toolbox

    Crestron QM-AE Firmware Upgrade via Crestron Toolbox To take advantage of all the QM-AE features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
  • Page 44 7. Click Open and the file transfers to the unit. “File Transfer” Window 8. The “Firmware” window indicates the new firmware version. Click Close after the QM-AE automatically reboots. “Firmware” Window with New Version Crestron QM-AE Operations Guide – DOC. 6331...

  • Page 45: Problem Solving

    [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 46: Appendix: Quickmedia Installation And Compensation

    NOTE: If auto compensation is used in your QM system, all QM devices must use it. If it is not used in your QM system, it must not be used for any of the QM devices. ● QuickMedia™ Audio Extractor: QM-AE Crestron QM-AE Operations Guide – DOC. 6331...
  • Page 47 QM-AE Audio Extractor The QM-AE is an audio-only device. The QM cable loops through the QM-AE from the input connector to the output connector. The QM-AE taps only the audio signals of the QM cable. The QM-AE is a self-peaking receiver, so peaking is not required.

  • Page 48: Compatibility Charts

    The QM cable exits the transmitter and the QM cable enters the receiver. NOTE: The cable exiting the QM-AE is a loop-through and is not listed as a transmitter.
  • Page 49 Manual Compensation with Audio Breakaway MD8x8 TRANSMITTERS MD4x2 MD7x2 MD5x1 Operations Guide – DOC. 6331 QuickMedia™ Audio Extractor QM RECEIVERS RMCRX RMCRX- RXA* MD7x2 QM RECEIVERS RMCRX RMCRX- RXA* MD7x2 QuickMedia™ Audio Extractor: QM-AE ● 45 TPMC MD5x1 TPMC MD5x1...

  • Page 50: Return And Warranty Policies

    CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.
  • Page 51 Crestron QM-AE QuickMedia™ Audio Extractor This page intentionally left blank. QuickMedia™ Audio Extractor: QM-AE ● 47 Operations Guide – DOC. 6331...
  • Page 52 Crestron Electronics, Inc. Operations Guide – DOC. 6331 15 Volvo Drive Rockleigh, NJ 07647 (2011911) Tel: 888.CRESTRON 07.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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