Making A Call On Another Line; Answering A Call On Another Line; Conference; Outside Calls - Cortelco 2740 Instruction Manual

When a call is on hold, it can be removed from hold by any telephone connected to that line simply by
accessing the line. If a call remains on hold after 2 minutes, your 2740 will alert you. See Section 4.4.
Note: Intercom calls cannot be put on hold.
5.3.2

Making a call on another line

To make a call on a second line while having a conversation, press HOLD to place your first call on
hold and then press another LINE button. A call may now be made on the second line. Press the first
LINE button to return to the first call. This will disconnect the second call. To keep the second call, it
must be placed on hold before returning to the first call. This can be done multiple times during a call.
5.3.3

Answering a call on another line

If there is an active call on one line and a call comes in on another line, the incoming line lamp will
flash and the 2740 will sound a double ring every 15 seconds. If the incoming line is set to ringer off,
the double ring will not sound.
The incoming call may be answered by pressing the flashing LINE button. This will disconnect the
original call unless it is placed on hold.
5.4

Conference

The 2740 allows conference calls with two other parties. These may be either two outside lines or one
outside line and one intercom station.
5.4.1

Outside Calls

a. Make or answer a call.
b. Press HOLD.
c. Make or answer a call on another line.
d. When the second call is connected, press the CONFERENCE button. The lines are
immediately conferenced.
f. Hang up to end the conference call. To disconnect one of the conference parties, press the
LINE button for the other party.
5.4.2

Outside Call with Intercom Station

a. Place an intercom call to the desired station. The outside call is automatically placed on
hold.
b. After the person at the other station answers, press the CONFERENCE button to create a
conference call.
c. Hang up to end the conference call. The person at the other station may remain connected
to the outside call.
If System Call Privacy is OFF, another intercom station may join a call by pressing the appropriate
LINE button.
Pressing HOLD during a conference call will place both lines on hold. The conference call can be
reestablished by first pressing one of the LINE buttons and then pressing CONFERENCE.
5.5

Transfer

5.5.1

Attended Transfer

a. Place an intercom call to the desired station. The outside call is automatically placed on
hold.
20 2740 User Manual Version 1.11