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FREQUENTLY ASKED QUESTIONS
General Questions
Whom should I contact with questions about Vector Pro or the
AccuSport warranty?
You can reach AccuSport Customer Support by phone or email:
Phone: 336-759-3300 x2
Toll-free: 866-759-3302 x2
support@accusport.com
Please have your serial number available.
HOURS: Monday – Friday 8:00 am to 5:00 pm EST
Free customer support during regular business hours.
Weekend support available Saturday (10:00 am to 5:00 pm) and
Sunday (1:00 to 5:00 pm). There is a per incident fee.
If the Vector Pro warranty has expired, the customer is responsible for
all shipping costs.
Visit our website
www.accusport.com
for additional user tips.
How can I get more information on Vector Pro?
Contact our sales department at 336-759-3300 (or toll-free: 866-759-
3302). Press 1 for sales. Or email sales@accusport.com.
How does Vector Pro connect to my computer?
Vector Pro connects to your computer via USB 2.0. For capturing swing
video at least one FireWire IEEE 1394 port is also required.
How do I know if my computer has a USB 2.0 port?
1. Right-click My Computer and select Manage.
Note: Windows XP users may need to click Start to access My
Computer.
2. Click Device Manager.
October 2008
Page 45
Vector Pro User Guide v2.1
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