CONCORD Eye-Q Go Wireless User Manual page 89

SYMPTOM
The colors in the
picture are not
represented correctly.
Cannot take a picture
or a video clip.
Cannot take a picture
or a video clip when
using an SD memory
card.
Picture is blurred when
looking through the
viewfinder.
Part of the picture/
video clip is missing.
POSSIBLE CAUSE
White balance is not set
properly.
Memory is full.
Camera is not set in
picture/video clip taking
mode.
Power is off.
Camera is in Auto Power off
mode.
The SD card is locked or
write protected.
Viewfinder is dirty.
Something was blocking the
lens when taking the picture.
The picture was not centered
correctly in the viewfinder.
87
TROUBLESHOOTING
POSSIBLE SOLUTION
Reset the white balance
feature to Auto, or for the
specific lighting in the
surrounding area.
Delete all pictures and
continue shooting.
Download the stored files to
your PC internal memory or
and delete the files from the
memory card.
Insert a memory card with
sufficient memory available.
Set the camera to the proper
mode for recording video
clips, or taking photographs.
Turn the power on.
Turn the power on.
Remove the SD card from
the card slot and slide the
lock switch to off.
Clean the viewfinder with a
soft cloth or cotton swab.
See the Camera
maintenance section.
Keep hands, fingers, etc.
away from the lens when
taking a picture.
Leave space around the
subject when centering the
picture in the viewfinder.