Function Test; Support And Troubleshooting - HP E24d G4 Maintenance And Service Manual

1) Use e a hot air gun to heat the bottom side of PCB below the headphone connector.
Remove headphone connector
2) Lift the CN102 connector from the PCB.
3) Place the new component on the circuit board. Be sure that it matches the footprint.
4) Solder the new component.

Function test

After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Test item Te
Function test
st item
HDMI test
After repair, be sure to confirm that all functions are working.
HDMI test
DP test
DP test
Table 4-1: Function test
Audio test
Audio test
USB test
USB-C test
RJ45 test

Support and troubleshooting

The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Operating description Operating description
Confirm whether image displays and sound plays
correctly on the monitor.
Confirm whether image displays and sound plays
correctly on the monitor.
Confirm whether image displays and sound plays
correctly on the monitor.
Confirm whether image displays and sound plays
correctly on the monitor.
Change volume and balance to confirm whether
volume is smooth and loud enough.
Change volume and balance to confirm whether
volume is smooth and loud enough.
Confirm whether transmitting data between
computer and USB devices.
Confirm whether image displays, sound plays and
data transmitting correctly on the monitor.
Confirm whether connecting to the internet
Tool used Tool used
Computer or DVD player
Computer or DVD player
Computer or DVD player
Computer or DVD player
Speaker
Speaker
Computer and USB devices
Computer
Computer
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