Faxpress Enterprise Redundant Backward Compatibility - Castelle Enterprise Redundant Getting Started Manual

FaxPress Enterprise Redundant Getting Started Guide
• 443 - HTTPS (Web Client, Web Services SDK)
• 445 - SMB (Print spooler, Drop Directory)
Although installing antivirus software is recommended, the FaxPress Enterprise Redundant should be closely
monitored for changes in performance after adding the antivirus software. Changes in performance as the
result of running antivirus software on the FaxPress Enterprise Redundant include the following:
• CPU Utilization jumps to 100% and stays there. In most cases, this can be resolved by excluding the
c:\Castelle directory (and sub-directories) on the FaxPress Enterprise Redundant from On Access or
Real Time scanning, as noted above.
• The FaxPress Enterprise Redundant no longer appears in the
FaxPress Enterprise Redundant client FaxPress Plus. This is due to a blocked port on the FaxPress
Enterprise Redundant. This can be resolved manually by adding the FaxPress Enterprise Redundant to
the FaxPress Accounts using the
FaxPress Enterprise Redundant server. (See
Administrator Guide for more information.)
With regard to Microsoft Service Pack updates, Castelle recommends applying the latest Service Packs to
FaxPress Enterprise Redundant. Castelle applies the latest Service Pack to the FaxPress Enterprise Redundant
at the time the HDD image is created. This means the FaxPress Enterprise Redundant server ships with a
relatively new Service Pack, but the Service Pack it ships with may still be behind the most current Microsoft
Service Pack release.

FaxPress Enterprise Redundant Backward Compatibility

With some restrictions, the FaxPress Enterprise Redundant's FaxPress Plus server software and client
software are compatible with FaxPress server software and with FaxPress Premier server and client software.
Backward Compatibility with FaxPress Plus Servers
FaxPress Plus fax servers can work together on the same network, but there are some restrictions to keep in
mind:
• The FaxPress Enterprise Redundant client software, FaxPress Plus, will only support FaxPress Premier
servers running FaxPress Premier 4.x or above server software. The FaxPress Plus client will not
support FaxPress Premier servers running 3.x server software.
• All FaxPress Plus servers (Enterprise Redundant, Enterprise and Premier) must be running version 5.0
server software before upgrading any FaxPress Plus 4.1.1 or older clients to version 5.0.
• Once upgraded to version 5.0, FaxPress Plus servers and clients cannot be reverted to an older version.
• FaxPress Plus 5.0 clients cannot logon to a 4.1.1 or older FaxPress Plus server.
Backward Compatibility with FaxPress Servers
FaxPress Enterprise Redundant servers and FaxPress fax servers can work together on the same network, but
there are some restrictions to keep in mind:
14
option and specifying the Name/IP addresses of the
TCP/IP Advanced
Locating a Remote Enterprise Redundant Server
dialog box of the
FaxPress Accounts
in the